STK - Topanga

Reseñas de STK - Topanga de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Mariam

   Los Ángeles2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our experience started off very rocky with the front desk girls, but then manager Cherish stepped in and changed the mood around. She took the time to listen and understand our frustration and got the job done. She moved our table and gave us the best experience we can ask for. Additionally, our waiter Alex was outstanding I’ll give him 100 stars if I could. So 200 stars for both Cherish and Alex. Thank you for being so kind hearted and making my Mother’s Day special.
   

   ¿Te fue útil?

2. B

   Bogar

   Los Ángeles2 reseñas

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   They were still fairly new and overbooked. Services was off, lots of broken items, waited a long time for food. Served was amazing!
   

   ¿Te fue útil?

3. T

   Tiffany VIP

   Las Vegas2 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   The worst dining experience I’ve ever had. We came here for Mother’s Day. Our reservation was at 1:30. We got seated at 2pm. They had a prefixed $69 Mother’s Day brunch menu that was absolutely overpriced with low quality food (frozen aisle food). This was such an underwhelming experience. Several others complained about their dining experience. The food was terrible and it took an hour and a half to get our food. What it appears is that the owners/managers wanted to capitalize off of Mother’s Day brunch so they ordered menu items wholesale. I took a picture of how terrible this experience was. A complete blow to the brand of STK. Nobu would never.
   

   STK - TopangaRespuesta enviada hace 1 día

   Tiffany, thank you for the feedback. I will be reaching out to you shortly to make this right. Best, Jaco van Broekhuizen | Senior Director of Operations
   

   ¿Te fue útil?

4. R

   Rianne

   Los Ángeles4 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Disappointing Mother’s Day Brunch – Poorly Executed and Mismanaged We reserved the limited Mother’s Day bottomless brunch expecting a special and memorable experience. Unfortunately, it was a major letdown. While we were seated on time, the service that followed was painfully slow — over two hours passed with only a few of the promised courses served. It quickly became clear that the kitchen and staff were overwhelmed and unprepared for the occasion. To be clear, our server was excellent — attentive, sincere, and clearly doing everything he could to manage a difficult situation. The same cannot be said for the managers we interacted with, who were dismissive, offered no meaningful resolution, and showed little regard for the guest experience. We ultimately left before the full brunch was served. The only compensation offered was to charge us only for drinks, which we appreciated. However, because our server handled the situation with professionalism and grace, we chose to tip him based on the full brunch price — he deserved it. What made this especially disappointing is that we’ve had excellent experiences at another branch of this restaurant, which made the contrast even more jarring. It’s clear this location needs serious improvement in its event planning, execution, and leadership response. As it stands, I would not recommend this brunch to others.
   

   ¿Te fue útil?

5. K

   Karla

   Los Ángeles1 reseña

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   We booked a reservation thinking that we will be seated right away but we still have to wait long (15mins) for us to be seated. Food was great but pricey! Our server, Aliyah, was friendly and accommodating. She was able to give such good service to us. Inside was a little loud but we were seated by the patio so the noise is not as loud as the inside. Overall, it’s just ok.
   

   ¿Te fue útil?

6. J

   Jade

   Las Vegas1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   I chose STK to celebrate my very first Mother’s Day lunch today. I’m 4 months pregnant and was looking forward to treating myself to a high-quality meal I could trust, especially when it came to properly cooked meat. Sadly, what I experienced was unacceptable at every level. I ordered the 8oz Ribeye Spinalis and made it crystal clear to our waitress that it needed to be medium well, as I cannot consume undercooked meat during pregnancy. After waiting 45 minutes for our food (with sides arriving another 15 minutes later), I cut into my steak and found it completely raw - bright red and visibly undercooked. I sent it back, again asking for medium well. When it returned, I cut into it and found the exact same issue- still red and undercooked. At this point, I was not only disappointed but upset and anxious. This wasn’t a matter of taste - it was a health necessity, clearly communicated multiple times. The manager got involved, and my husband asked for a brand new steak, well done. On the third attempt, the steak was finally cooked properly. But here’s where my blood boiled: both the original steak AND the replacement were charged on our bill. Two failed attempts to get a basic doneness right, and we were still made to pay for them. Never in my life have I dined somewhere where a dish is sent back twice for not being cooked as requested, and the customer is still charged. I was appalled. STK positions itself as a premium steakhouse, but if they can’t deliver on the most fundamental promise, cooking a steak correctly, especially when health is involved - they’re failing their customers. I left feeling deeply disappointed, disrespected, and frankly heartbroken that my first Mother’s Day meal was ruined. I won’t be returning, and I wouldn’t recommend STK to anyone who values safety, care, or even just a properly cooked steak.
   

   STK - TopangaRespuesta enviada hace 1 día

   Jade, Thank you for your feedback, I do so apologize that we did not meet your nor our standards on this visit. I will be in touch shortly. Best, Jaco van Broekhuizen | Senior Director of Operations
   

   ¿Te fue útil?

7. R

   Rola N Viken

   Los Ángeles2 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   Mother’s Day brunch was not what I expected. It was very low budget eggs sucked. Pancake is dry so is the eggs variety of the food options was very cheap quality was cheap. Ordering off the menu and the steaks are on a different level.
   

   STK - TopangaRespuesta enviada hace 1 día

   Rola, Thank you for taking the time to share your feedback. I would love the opportunity to speak with you personally about your experience. We take pride in our brunch offerings; I apologize that this visit did not live up to expectations. I look forward to connecting with you shortly. Best, Jaco van Broekhuizen | Senior Director of Operations
   

   ¿Te fue útil?

8. R

   Rina VIP

   Los Ángeles11 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Our family was excited to try this for Mother’s Day. We had reservations and was seated promptly. The staff were nice and our server was cheerful. It was very busy since it’s a special occasion and we understood but our orders took almost an hour to arrive with no one telling us what’s going on… the people who just came got their orders before we did. When our server finally came to give us an update, my family members were already dissatisfied. We had the brunch special for Mother’s Day which we found underwhelming and expensive. It was ok but nothing to brag about. The calamari was ok. The crab cake was good but it was one piece for almost $50… We had the ribeye and chicken… they’re good but not a standout nor did it offer a distinct taste. The mashed potato and truffle fries were good. The music was so loud. Overall, we were glad we tried but maybe… maybe next time, we would go for a regular dinner - maybe it would be a better experience.
   

   STK - TopangaRespuesta enviada hace 1 día

   Rina, Thank you for the review and for the positive feedback regarding our staff's hospitality. I am sorry the day left overall below expectations, I will be reaching out to speak to you in person so we can glean for your experience. Thank you again, I look forward to connecting. Best, Jaco van Broekhuizen | Senior Director of Operations
   

   ¿Te fue útil?

9. j

   judy

   Los Ángeles10 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   Food was good. Service OK. Still need to work out the kinks.
   

   ¿Te fue útil?

10. n

    nicki VIP

    Los Ángeles16 reseñas

    1.0

    Comieron hace 3 días

    1. Global 1
    2. Comida 2
    3. Servicio 3
    4. Ambiente 3

    Disappointing Experience at STK's New Topanga Location I've been to several STK locations over the years—from New York and Vegas to Westwood—so I had high expectations for their new spot in Topanga Canyon. Visually, the location is impressive. The ambiance is lively, the music hits the right vibe, and our server was fantastic—professional, attentive, and courteous. Unfortunately, that’s where the positives ended. I booked a brunch for my wife and mom, and we came as a family group with my brother and the kids. After waiting over an hour for our food (despite multiple follow-ups), the experience quickly went downhill. The appetizers—Caesar salad and tuna tartare—were decent, but safe. Hard to mess those up. Then came the burgers, which were served on dry buns and lacked any standout flavor. Things really fell apart with the steaks. I ordered a bone-in filet and a ribeye. The ribeye came out well-done (despite being ordered medium rare) and dry, with zero marbling. The filet shockingly had more fat than the ribeye. Both cuts were poorly executed. I called for the manager, who seemed completely unprepared and had no answers. It was clear the kitchen was overwhelmed or unorganized—maybe growing pains from just opening, but that’s no excuse at this price point. Speaking of which—$500 for a couple of overcooked steaks, some appetizers, and a few burgers. Not worth it. To be clear: our server did a great job and I genuinely felt bad that he had to represent a kitchen that wasn’t delivering. But the overall experience left us disappointed.
    

    ¿Te fue útil?