Stir Crazy Fresh Asian Grill- Northbrook Ct
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Waiter was helpful.
Great place to gather for Happy Hour with friends after work.
Our poor waiter was slammed, but he did a great job!
Poor experience. Sends dining offers as part of their dining club to encourage visits then refuses to honor. I’ve been a customer for years and sad to watch prices rise, food quality decrease compounded by poor restaurant management. Unacceptable manager response. Avoid them.
Our server, Maria, was AWESOME!!
We were very disappointed to learn that the email we received inviting us to celebrate the Lunar New Year with a $9.99 special menu ONLY applied to the St. Louis location. We were at the Northbrook Court, Illinois location. That was not right.
As I've written previously, the food is very good, but the customer service is terrible. The restaurant will not honor its gift cards, and its loyalty program sign-in screen is regularly "offline" and therefore prevents accrual of reward points. It's a consistently frustrating experience.
Tuna stir fry was good but double the cost of the poke they would only serve rare. Date had the smorgasbord of everything. Just IK. Green tea and soda were good.
Why make a reservation if walk ins, especially ones that come in after you, are seated first? Very frustrating. Seemed like the could not handle a busy night. The food and service were 3 out of 10 at best.
The restaurant would not honor a gift card. I tried resolving the issue with the manager without success. Afterwards, I tried contacting the corporate office. Notably, the corporate office has removed from its website the page allowing for consumer communications. So I tried calling the corporate office. I left two voicemails, neither of which was returned. I'm feeling very ripped off by this experience and would never recommend purchasing a Stir Crazy gift card.
Stir Crazy is a family favorite with or without kids! Always great service and great food!
Great food, great service!
Our experience began by being seated in a booth by the server station with ripped booth seats. We had no waiter. Several servers went passed us and when asked if they could find our waiter, one of them said ‘ Well it’s not ME’ and walked away!!! After sitting for at least 20 minutes with no one acknowledging we were even there, we walked out!!!!
Great for a bite during a mall shopping break or before or after the movies.
We love this place! Fresh delicious food at a reasonable price. A perfect way to end a night at the movies in Northbrook Court
Food was good and delivered timely.
Service was very good. However the manager would not honor the Open Table nightly special of 1/2 appetizers. He said that was not a current advertisement on Open Table. Open Table App shows there are nightly specials. We thought this was not fair. At the end of the meal our server asked if we wanted ice cream (in lieu of the special) but we declined. The manager should have honored the advertisement.
My Open Table reservation was lost and staff was overrun with several birthday parties which also made it noisy.
Our server was terrific!
Terrible service and mediocre food. Very disappointing👎
I like the pick your own The Pad Thai was not good. The waitress was great
We called ahead to see if they had gluten free options. They said that they had 4 gf sauces and could accommodate our needs.I ordered their gf teriyaki chicken. I was served chicken with no sauce. So, I asked for the gf teriyaki sauce. I had to wait at least 10 minutes for the sauce while my chicken got cold. I had to eat cold chicken with cold sauce that tasted very bitter. My son ordered a cheeseburger. He was served a plain burger. The waiter took it back to put a slice of cheese on it. When he returned with the burger the top of the bun was missing. We asked for the bun and the waiter said he would get a new one. At least 10 minutes later we asked where the bun was. They were grilling it! Meanwhile my son was sitting with a cold burger waiting to eat while everyone else was almost finished with their meal.
We received no apologies from the waiter and he didn’t seem to care about any of the issues. The food was mediocre. I won’t be returning anytime soon.
Great dinner. Been coming to stir crazy for years but took a little break and was very satisfied with the meal! Absolutely delicious and a great story fry bar!
Food is great. Needs a face lift though. Getting dumpy looking. Booth seat torn. Needs replacing.
Can you add kale and avocado to salad bar? Thank you!
Service was terrible. We got our appetizer and asked for plates so we could eat it. Literally asked 4 more people before we got plates. Mango salmon salad entree had overcooked, dry salmon and hard, crunchy mango that was not ripe. It was disappointing.
The food and service were some of the worst we’ve had in recent memory. I couldn’t even get a water refilled for the duration of the meal. We will never be back.
We are frequent customers at Stir Crazy. I love their Shrimp Pad Tai and order it frequently. This time it was very over-sauced. They have a new menu and (perhaps a new chef?). I will try it again but ask them to go easy on the sauce. The service was very attentive.
This place needs an update! Their exhaust system didn’t work so we were greeted by a large, noisy fan. Food was floating in overly sweet teriyaki sauce and the proportion of rice to entree
Was 75/25 - the plate was mostly rice. Service was awkward and inconsistent. Not a place that I will return to in the near future!
Service was excellent
The food is always good. I ate there about a month ago on a Friday evening, and the AC was broken and they did have fans. I was told the AC was to be fixed the next Monday.
I dined there last Friday evening and the AC was broken and again I was told it was going to be fixed next Monday? What's going on!
Great service with good food. I compare this to Big Bow just not quite as good food. I did not like picking amount of sauce for stir fry. Service was great.
Great food! Always fresh and very tasty. Outstanding service.
Great server, fast service, large quantity for order, a lot of great stir fry options, crispy calamari
Need too add new flavors, options to stir fry menu
The air condition was broken when we ate at the restaurant. Food was ok not great. It took awhile for the server to check with us. It was Ok but not going back anytime soon.
The food and service were very good. Their air conditioning was out but the had portable units and fans so it was not terrible. A little noisy and breezy depending on where you sat.
We had a family dinner on Saturday at the Northbrook location. When I arrived, there were fans located in various places throughout the restaurant. The air conditioning was broken. The fans were extremely HOT and noisy and could blow you around. The hostess sat us at a round table and it was very stuffy and warm. Since it was not busy at all, I got up and tried various locations to find a place to sit that was better! It was still very humid in there and windy. My parents hated it! You couldn't talk over the fans. The stir frys were very oily. My dad had chicken and got sick about 2-1/2 hrs later. I was not impressed that management never even tried to compensate for the air conditioning being broken. Other restaurants would go out of their way to compensate a group of people. The waitress was great though - she did what she should do. Management - did nothing!
Waiter was super nice!
Always love going to Stir Crazy! Love the Miso bass, sesame rice and green beans. I have never been disappointed .
Food is ok. Pad Thai not very authentic in flavor. Restaurant has been around for awhile and the menu reflects that. Air conditioning was not working. Actual menus were worn out.
The food was good and the service was good. The problem was they were having a/c issues and no one really addressed that with us. Just sat us across from a very loud industrial fan. If management had at least acknowledge the problem it would have gone a long way to calming us all down.
Stir Crazy Fresh Asian Grill- Northbrook Ct offers takeout which you can order by calling the restaurant at (847) 562-4800.
Stir Crazy Fresh Asian Grill- Northbrook Ct is rated 4 stars by 153 OpenTable diners.