Steel Cactus - Shadyside
We went to steel cactus on a Friday night with reservations at 8:30,we were seated promptly and our server was over to wait on us fairly quickly,the food and drinks were great and our server was excellent,the only issue we had was that there was no air conditioning and it was over 80 degrees outside,our server kept apologizing and told us that the air had just broken and they were waiting on a part for it, while that’s fine and we understood it was beyond there control, we didn’t get why they didn’t have fans going or at least open some windows.We were pretty toasty while eating and we recommended that they didn’t seat anyone in the section that we were in because it was right next to the kitchen and it was hot! If it wasn’t for that issue it would have been a perfect experience. I would go back when the air is fixed.
Slow service and unclean tables and floors. Literally felt my rubber shoe soles sticking to the floor
Service was slow, orders were incorrect and host and hostess were very disorganized.
Great service and food. Excellent choice for Mother’s Day dinner!
We had to ask for our drinks over and over again at our table until a different server brought 2 out of the 3 drinks ordered. Got charged for the wrong drinks as well as the amount of drinks ordered, and was pretty much neglected by wait staff all night. Only got 1 appetizer and a drink and was there for over an hour. Needless to say I’ll be going to the south side from now on...!
The food was ok. I think they’re better know for their drinks.
Our server appeared to have too many tables in multiple sections of the restaurant. If it wasn't for the Awesome Host we wouldn't have gotten extra napkins or drink refills. I was disappointed with my overall experience. The Awesome Host saved this from being a one star review.
Loved the guacamole. Chicken fajitas were burned. The chicken was very dry. The burrito was delicious
Delicious carne Asada (steak) meal.
Had a great time in Shady Side. It is a great area to walk around, shop and enjoy a great day out. We stopped at Steel Cactus and had a wonderful inexpensive meal and washed it down with a couple great margaritas! Service was fantastic