Brandon the best which just added to the experience (wonderful) and so glad that we brought our
friends who had never been there, loving it!
Ok. The soup and salad were good. The prime rib was just too fatty to eat. It shouldn’t have been served. The kitchen was backed up so service was uneven. Had to pay for bread and butter. I couldn’t complain because it was my husband’s birthday and my present to him was not embarrassing him at this dinner.
The waitress was not very experienced. She had to seek advice regarding questions pertaining to the menu. The food was not cooked as ordered, and not served as ordered with the sauce on the side. The steak was full of gristle and I ordered medium/well, but the inside was uncooked and the edges were well done. Even though the restaurant was not full, we were rushed to pay the check and rushed to leave. Very unsatisfactory.
Sweet host, sweet server and delicious food and drinks.
Nine perfectly cooked meals! The filets and prime rib were scrumptious as was the accompanying mashed potatoes and asparagus. Our venue was the wine cellar which was perfect for our group. Our waiter, Bill, kept everything flowing for a nearly three hour festive occasion.
Great friendly service from start to finish. Delicious steaks and prime rib. Bartender was friendly and conversing. Would definitely eat there again
Great food and service.
Waiter was great, food was good, host (male) was distracted -took a call - and we ended up being seated after 2 parties, without reservations, who cam ein after us. Table wastoo small. Picky but expected more!
The chef does Baramundi beautifully. Moist and delicious! Everyone enjoyed their food. They raced about the scallops and the filet. The server was very attentive and helpful.
Wine and cocktails were excellent.
We went to Steakhouse 89 for New Year’s Eve. Unbeknownst to us, they had a price fixed menu, which they were in the middle of changing and adding to it upon our arrival. Servers were getting new instructions, and prices were being added - it was chaotic. Even though our reservation was for 7 pm, there were not many people there when we arrived, so it was relatively quiet. As we were given the new menus (which for a Steakhouse, were kind of inappropriate/odd, as there were originally no steak choices... really?) When we said something to the waitress, she said she would check and see as the management (guessing here) was still at that point making changes. At 7pm on New Year’s Eve - talk about not having it together! Seemed like amateur hour to us. She came back with an entirely different, though very limited menu, with steak options, which we ordered from. The dinner ended up costing over $200 with drinks. The service was fine, but again, amateur hour. Restaurants that charge that much for meals generally have true professional wait staff; this was not the case at Steakhouse 89. Overall, we were really disappointed. It was not a “special meal” in any way. The food was just, meh. Calamari was overdone. Steaks were okay, but not worth the price. Atmosphere was not elegant at all, closer to upscale diner in the area we sat in. And, speaking of seating, the area had a fireplace. No one was in that little area when we arrived. The waitress went to seat us at a deuce far away from the fireplace against a wall and in what would become a high traffic area. Again, amateur hour -seriously. Fortunately, she did seat us by the fireplace when I asked. I wouldn’t go there again. Highly disappointing, and definitely NOT worth the money. Felt like a $60-75 dinner, not $200-300 dinner.
The food was pretty good, but the service was very slow. I don't think it was my server because he seemed to be attentive to us. They might have been having a problem in the kitchen because my wife's order was for a medium flat iron steak and it came out rare. Mine was ok, but they did make her's right after she sent it back. I would give this place a second chance before ruling it out completely.
We had our 20 year anniversary dinner here. We had reservations for a table but gave it up for a handicapped patron so we sat in the bar at a hi-top It was also Christmas Eve. Good food, atmosphere, excellent bar with a friendly attentive wait staff. A good choice when in Sedona.
My first visit and experience at Steakhouse 89a was less than satisfaction. My seating location was poor. The table rocked and had to be fixed. My steak was delivered late and mostly burnt. Order was mixed up with someone else’s order according to the waitress. Portion size was not what I ordered. Salad and bread was good. The waitress was very nice.
Our waitress was down right rude. We order a steak for two which was on the menu and it showed up with sides on one plate and we had to divide it. For 85 dollars you would think they would put the mashed potatoes that now were drown in blood and the three sprigs of Asparagus on two plates and the meat on one. But I guess then what would we do with all that time sitting with out any help. Our after dinner beverage showed up after we had already gotten the check. The manager brought this and then just stood there staring at us like what you do not want this after the fact. No sorry or how her just have this on the house since you just dropped 400 dollars. Do not go here unless you just have money to burn.
Great value for money (quite reasonable for a resort area like Sedona. Waitress (Amber?) was super; split a big steak and salad and even with another side, dessert and coffee, $98. We'll be back!
It’s pretty sad when a steakhouse can’t cook a proper steak.. ordered one medium rare and one medium got medium well and well done. They redid the steaks but ruined the experience. And the outside of the steaks were charred beyond enjoyable. And that potatoes were bland.
It’s sad when the best part of the meal at a steakhouse was the salad..
Great menu and excellent service. Loved the wine selection too!
We went to Steakhouse 89 for the first time on Thanksgiving, and were somewhat concerned due to the large number of poor reviews (though by the time we booked there wasn't much choice). Contrary to what we have read, all of the food was outstanding - soup and salad appetizers, fish and prime rib entrees, and pumpkin and chocolate pecan pies. Cocktails and a mocktail for our child were also outstanding. Also, we found the service to be reasonably attentive and had no issues.
Unrelated to the food/drink, we found the staff to be oddly unhelpful. Two examples:
- Unlike other restaurants with a limited holiday menu, the Steakhouse 89 website did not show anything other than the standard menus. When we mentioned this, the server just shrugged her shoulders and walked off.
- The steakhouse had multiple rooms. We arrived when the restaurant was mostly empty and my wife asked to be seated in a room with a fireplace. The request was heard but ignored as the hostess proceeded to take us to the predetermined table with a shrug of the shoulders.
Again, these are completely minor things relative to having quality food and drinks brought to your table in a timely, attentive manner, but somehow the unfriendliness of the staff rubbed us the wrong way. This is fairly surprising for a business that is in the customer-service industry. The unannounced limited menu, unwillingness to listen to my wife's request, etc. led me to pull the rating down in several categories (food, service, and ambience), and I wish a 3-1/2 star overall rating were possible.
That said, the quality of the food/drink and the fact they use grass-fed beef place them well above a 3-star so I will go with 4-star. But I do hope they teach the staff some basic customer service tips, like "please treat your customers with respect".
Best Prime rib I’ve ever had! I’ve been to many a famous steakhouse in Southern California but this place knocked them all off the throne! Juicy, cooked to perfection, steak!!
Expected GREAT steak,since it is a "steakhouse". Steak was ok, but NOT great.
Menu said steaks were prime; the prime rib was tough and not very flavorful. I don’t believe it was any where near prime.
Our first choice steak on the menu was not available. Our server spoke almost entirely to just one of us. Prices are way too expensive for the quality of the food and service.
Attention to detail was sorely lacking. We had to get silverware from another table twice. The second time because they took it when they cleared the salad plates. You have to pay for bread with service and then you don’t get bread plates. The ceasar salad was dressed leaves of lettuce that you had to cut up. The lamb came and after I struggled cutting the chops apart I was asked if I needed a better knife...it should have come with the meal. And during the meal the most attention we got was from the waitstaff passing water..probably 6 times during the dinner. The waitress was nice enough, but I don’t think anyone there gives much attention to detail to make it a good dining experience.
Nice bar and happy hour menu options with live music (piano bar) we followed this with dinner. Although there were only 5 tables occupied in our dining area, the service was really slow. Our server appeared to be overly attentive to one table in particular and neglected us. We ordered ice cream for dessert, after 20 minutes I had to ask a passing server if they could ask our server where our dessert was.
I would try other venues my next time in Sedona because there are so many options, but would go back to Steakhouse 89 at some point.
We have always enjoyed both the food and service, this experience did not meet our expectations. The food was slightly less quality and the service was quite lacking. We will return but wouldn't do so had this been our first visit.
Great atmosphere, great food. We loved the piano music too!
We had a lovely dinner! Service was excellent, I had the Prime Rib which was done to perfection, my friend had the filet, again, perfection.
This restaurant has redefined my reference point for excellent dining. The absolute best food I have ever had with an outstanding staff who provide top notch service.
The Food was horrible to say the least. My Fiancé ordered Prime Rib and it was like a leather shoe and my Rib Eye which I ordered Medium Rare was barely put on the grill! The food is way overpriced for what they serve. I’ve had better Steaks at The Texas Roadhouse! I would not recommend this restaurant to anyone ever! I certainly will never return there.
If you want bread it’ll cost you $5.00
We ordered Chateau briaund with crumbled blue cheese @ $ $80. They served the meat cut in quarters without the cheese, mashed potatoes that were not cooked with whole pieces and asparagus.
When we told the server he brought spinach back instead and offered one desert as on the house. For a meal with wine costing $200+, poor inattentive service I’d think twice about stepping foot in this joint. With upscale prices and downscale service and food not Cooked to order 98 is a zero.
My wife decided that this was absolutely the worst dining experience we can remember. For the first time in my life, I found the owner to complain about the “terrible” service. It actually got worse. Spent more than an hour at this place and won’t ever get that time back. We left after waiting :20 to order dessert. Neither the owner or waiter was able to be found.
Excellent Food and Bartender knowledgeable and friendly about the wines. The service at the table was slow and some items forgotten. There was a wedding party happening so the tables came second. Fortunately the ambiance, company and food outweighed all of it and it was an exquisite evening.
Steaks not cooked as asked for. Had to send back. Filet totally rare. Inside was cool to the touch. That’s rare. Sue asked for medium rare.
I had a end cut and asked it to be medium well and I ended up taking it home .
Sorry to say it fell short on the expectation list.
If you don't order one of the chef's specials, you are missing out on a unique dining experience.
The chef is very talented and not in a frivolous way. His selections are well thought out and he marries the taste of all ingredients extremely well without building a plate of "food art."
Steakhouse 89 keeps a steady stream of locals, which tells you a lot in a tourist town. The wine list is quite good without being a novel, and there is a good selection of local vino (which is medaling like crazy lately.)
The ambiance is tasteful and comfortable without being intimidating if you don't feel like dressing up.
The owners are always circulating to keep the standards high and the only thing missing is a blender in the bar for the out of town guests who insist on blended drinks.
We had reservations at 7 pm but was able to get in early. The smaller room we were sat in only was half full and we were sat right next to two other parties. My BF ordered medium well prime rib and it came out very rare. It Had to be return. My snapper was okay. Not good value for the level of service or quality-of food. The waitress even said to us at least twice she had parties all over the resteraunt.
Our evening at Steakhouse 89 was wonderful. Our table shared appetizers including the calamari and roasted head of garlic with Noble bread, both of which were outstanding. My husband and I shared the Caesar Salad which would have been outstanding had it only had just a bit more dressing. Since it's a steakhouse we all had steaks - petite fillets - all were cooked to perfection. I also ordered the Brussels Sprouts. As a Brussels aficionado, I will say "they were okay." Admittedly, Brussels are a considerable amount of work to do them right; washing, parboiling, piercing, sautéing, and finally roasting over high heat to really crisp them up correctly. All the other additions to them will not make up for this process.
A final note on wine offerings. We were there while they were in the process of switching things up and the Pinot noir options had been depleted, with that being said the substitute Cab was exceptional.
In the end, it was a lovely evening and we enjoyed a very good meal.
Overall the food was good, but at those prices, I expect really good and not just good. The calamari was over cooked, the steak (8oz fillet) was cooked perfectly but a tad over seasoned. Ambiance was just large room, boring. The service was really good, friendly and attentive. Would get higher rating if prices were a little lower.
This restaurant is in the elite classification, lots of movie stars and celebrities have been through this restaurant and you can see by the pictures on the walls. I can see why because it is first class all the way! The filet mignon my boyfriend got was beautiful and perfect, I had the lobster bisque to die for a little different spin on it but it was delightful I also had the spring salad with toasted hazelnuts fresh pears and mixed greens Kale everything delicious. We are going back ASAP.
$8.00 streak for $52.00, steak had a lot of gristle and tough. Had to ask twice for a steak knife. Charged $5.00 for two rolls.
The food was fabulous. The service as very slow. There were four of us (one meal each) and we were charged for five meals. No horseradish or au jus on the prime rib plates. We ordered wine for the prime rib. After food arrived, we had to ask twice for the wine. We had planned to have dessert, but skipped it because service was so slow. Good music playlist.
My mother, sister and I had a lovely dinner on the patio. Two fish and one steak dinner were delicious. Three vegetable sides were scrumptious. Highly recommended.