Spice House - Cascade
It was sooo good
Very nice atmosphere. Outside dining gave me island vibes which was awesome. The staff was very friendly and the food was very good.
Great food, great service, great atmosphere.
I booked reservation online, but when I got there they said they don’t take reservations. I waited about 20 minutes, and was seated at a table that was still wet and dirty. Didn’t get to taste the food, because I walked out.
There was a bit of a wait even with a reservation but it’s to be understood when there were only 3 people doing everything from waitressing, bar tending & being the hosts. This is a great location but the owner clearly doesn’t value his amazing staff. Though the three ladies were overwhelmed by the amount of work they had to take on, they remained very polite and professional.
Drinks were good food was good but the owner needs to get it together before he ruins a good thing. Treating people like that is why most are not returning to work. I will return just because of them.
When we arrived was told the location on Cascade doesn’t accept reservations. Which was odd because i booked reservation through Open Table. The ambience & vibe for Father’s Day was dope. Food was good but the customer service was ehh. Incorrect pricing on bill, wait staff had attitude, took 20min to get correct bill.
Maybe it was a bad day but customers should not feel or experience any frustration.
We had a 1 pm reservation and when I spoke with one of the employees I was told if there’s a table that we can fit in then sit down. Well we decided to sit and then waited for 20 min and we were never acknowledged. We got up and left! I had zero confidence at that point that anything would be good. In addition, the music was extremely loud, so a conversation would’ve been close to impossible without screaming. To top it all off, parking is horrible.
I had a virtual brunch “date” with a friend of mine in another state, and this was THE perfect place to have that. I was greeted with kindness immediately as I pulled into the parking lot and when I walked through the door. I was seated at the time of my reservation— no delay. I was dining for one and I was seated at the perfect table. The noise level was moderate: loud enough where the environment wasn’t boring but certainly quiet enough for me to enjoy my virtual date! The music was amazing, too! I heard soca and old school dancehall and I think some Afrobeats, too! The food, drinks (I had mimosa carafe), service, and ambience were stellar. Will definitely be back! Bring cash for self or valet parking!
We were standing in the entry way for about 10-15 minutes before anyone even greeted us. Then told us they didn’t accept reservations when I booked on opentable?????
Good atmosphere with decent food. Drinks were terrible
This location wasn't the best definitely need to be sure the orders reflect their business as they were out of lots of items. Service was a bit slow. The location is wonderful for hanging out and enjoying the patio and crowd but not as nice as the Midtown location.
Booked a reservation HOWEVER the host said they don't honor reservations after 12 minutes of waiting just to be acknowledged not even seated! Like WTH then don't offer reservations if you don't honor them. Not sure I'll ever go back to even try
They told us to pick our own table, all were dirty from the last party. We ordered an appetizer and never got it. Kept having to look for our waitress as we didn’t get even a water when we sat down. Drinks were amazing and the lobster Mac is next level. My rice was hard in the jerk chicken
Food was amazing as usual
Spice house never disappoints
Excellent service food was awesome, even just the garden salad. Exceeded expectations. Snapper, slaw, black rice, and chicken egg rolls.
we sat outdoor at the patio due to covid, and it is very nice! the service was great and the food was really good. first time there and will definitely go back again.
mother's day. I made reservations and there was a two hour wait bc they overbook and didn't have enough staff for the amount of ppl. we left
Great food and atmosphere
Went there for a Mother’s Day celebration and it was perfect for her. She wanted a place with live music and outdoor seating. The food was overall good, only downside was my oxtails had more fat than meat. Otherwise great drinks, great food and great ambiance!
This was my 1st visit and I was not impressed. My son ordered Chicken I Alfredo and the sauce taste burnt. My husband had the jerk chicken and the jerk season was piled on top of the chicken. The rice was hard. Golden Krust would have been a better choice. Not sure if I will visit again.
The entire experience was absolutely excellent. Perfect time of day late afternoon. Mother’s Day Luncheon for elderly moms with very little crowd made it an excellent out. Food season to perfection and more than enough. We will definitely be returning.
It was a very nice atmosphere. The employees made my girlfriend and I feel welcome and we didn't wait long for drinks or food. The drinks were not watered down at all and were fit the Caribbean theme of the restaurant. The food was flavorful and the portions were plentiful. We will definitely be returning...My only issue was that the person who does the Hookah wasn't there so they were not available. I will call ahead in the future so I can make sure we get the full Spice House experience.
We had an amazing time! Latoya, our server, was so sweet and patient with us. We had a party of seven, which included a very excitable and in love (with Latoya) four year old. He wanted apple juice (not orange juice) and when she suggested orange, his eyes lit up and he was thrilled to have whatever she brought him.
The food was excellent. Everyone thoroughly enjoyed the jerk chicken egg rolls and raves about the chicken and waffles; oxtails, and shrimp and grits.
You cannot go wrong here. The atmosphere was so soothing and pleasant. We will be back soon.
Everything was delicious
Service is confused waited a long time for service
made a reservation for 9:45 pm. Got there and wasn’t able to be sat or served because their kitchen closed at 9pm. Why allow reservations up until 10 if your kitchen closes earlier than that. Me and my friend took an Uber to get there and ended up wasting our money. Very disappointed.
OMG, it happened to be Karaoke night when we arrived. Talk about a good time! From the DJ, to the staff, to the other customers, to the Grub Hub guy picking up an order. I laughed, ate good, drank and had a great time!!
I was there for a birthday celebration with 12 people. We were seated 20 minutes after we got there and after our waitress had an attitude, we were given another which took an hour and half to get our food
The server excellent. The food was good although the rice portion was small and cold and the cold slaw was also a very small portion. Drinks are awesome. I expected to hear Jamaican music but instead was subjected to raunchy trap. Our waiter was kind enough to give us what we asked for, Jamaican music in a Jamaican restaurant.
Amazing food!!! I would definitely recommend and return!
Great food. Cute vibe. They do have outdoor seating available which is great. Only bad ....not practicing social distancing, not consist in servers wearing mask.....not the best customer service, but food is good enough for me to go back.
The food was pretty good although my cabbage was underwhelming . Most of My guest were pleased with both the appetizers and entrees. Of the 8 guest initially only two entrees came out with the others following more than 15 minutes later. It was kind of like eating in shifts. The server was really nice and accommodating but seemed to overwhelmed at times. She was very apologetic about the the delayed entrees. The absolutely worst part of the experience is when my guest asked to see the dessert menu and were told that they do not have desserts!!!! No desserts at all. Not cool at all. I host large groups weekly but no dessert may just be a deal breaker.
Everything was great as far as the food taste but the service is slow and they are sold of if everything. Our server was nice and everything was clean but super slow service.
Our 2 servers were energetic and friendly! Great customer service and amazing food!
Food was delicious
I wish I could give Spice House more than 5 stars! We arrived for brunch and upon walking in we were greeted with Caribbean/west Indian music; and not just the main stream stuff. A WHOLE VIBE! The decor and ambiance is VERY cute and makes for a great dining experience. I started with the Sp-ICED Rum Coffee, and let me just say this is now the best thing I ever drank in my life. For apps we did the jerk chicken eggrolls and seafood dip w/ plantain. Both had an amazing depth of flavor and came to our table piping hot. I have to also mention our server was EXTREMELY kind, attentative, and accommodating. I wish I could remember her name . Now, after the appetizers, my best friend and I HAD to get THREE entrees because the food was just so good and we couldn't choose! We got the oxtail and grits, jerk chicken n waffles, and mini bakes w/salt fish. I won't get into each one seperately because EVERY SINGLE bite I had was filled with flavor and you could definitely taste the authentic Caribbean love put into the cooking.
Everything about Spice House was so amazing that although we just got home from brunch we are considering attending again for dinner.
We arrived at 7:10 for a 7pm reservation. We were seated around 7:35 pm. We did not receive our food until approximately 9:25 and were late to our engagement that followed our dinner. When our food was finally brought out, it was not what we ordered. Instead of being asked if we’d like to substitute our sides because they “ran out” they brought out sides of their choice. We were not comped on our bill in any way and spent over $100 on food that we did not order or get to enjoy.
Loved everything about this place!! the food, service, drinks and vibe was everything!!
I didn’t really enjoy anything except for the egg rolls . The pasta was over cooked. The oxtails lacked flavor and oily. The rice was a good portion and they didn’t cheat you on the shrimp and salmon. They just put too much sauce on it. But the service was great. I won’t be going back.
Servers were not wearing masks. Service was extremely slow. Bartender did not make the drinks offered on the menu.
Spice House - Cascade offers takeout which you can order by calling the restaurant at (770) 310-0816.
Spice House - Cascade is rated 4 stars by 61 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.