Spencer’s for Steak and Chops – DoubleTree by Hilton Spokane City Center
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Sun 11:30AM - 2:00PM 2:15PM - 4:00PM
Mon - Fri 11:30AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 4:00PM - 4:00PM
Sat 11:30AM - 2:00PM 2:15PM - 4:00PM
Was excellent service and food was very good. I have been to a lot of steak houses this was by far the most expensive. It was good, not sure it was worth the money though. Won’t likely return.
Spencer's food is very good. The steaks are nicely prepared, good quality. The sides are appropriate portions, not excessive but plenty, and are enjoyable. The wine selection is decent. My complaint is that our server didn't know how to handle wine... she struggled with the cork, when I asked for it to be decanted she placed a carafe over the bottle and flipped the two, dumping the $200+ cab into the small narrow carafe instead of pouring, took the bottle away after this disturbing display, poured half the bottle into our glasses, and at the end took the carafe away without emptying it. I've never seen such horror and disrespect of wine at a decent restaurant before. I'm afraid to order wine there again, if we go back... and feel cheated out of what could've been an overall fun experience.
Mariah I'm sorry to hear about your experience in Spencer's, our servers are wine trained on different ways of decanting wine to allow the optimal amount of aeration in the wine, although this might not of looked liked a professional way of doing it table side. We always use comments like yours as a training tool for our team to fine tune our service. I hope that when you come in again, we can show you our service & wine handling are up to the standard of Spencer's as you have come to know us.
We ate there on the night of January 4th. The food and service were fantastic. Unfortunately, I ended up getting really sick a few hours after eating there. I am only pointing it out in case I wasn't the only one you heard from that night. I had the parmesan-encrusted halibut and the mashed potatoes, with some bread and butter before that. My wife had the filet mignon, potatoes, and bread, and she felt fine. I will still come back at some future date.
While I believe Spencer's to be a bit pricey, the "shareable" portions are huge and our steaks were done to absolute perfection. Our server ("Diddio") was a true gentleman, and though it was late on New Year's Eve he did not reduce his level of service and was present and attentive without being intrusive. This is a lovely venue, quiet and refined with very friendly staff...the bar has a wonderful and reasonable Happy Hour with delicious food and great, attentive service. We were seated in the precise location for dinner I requested via Open Table.
Thank you for your great review and wonderful comments about Didio, we truly enjoy having him on our team! Hope to see you back again :)
Amazing! Our server was attentive and knowledgeable! Will definitely be back!
Thank you for the great review!
Excellent as usual!!
Their fries are the best of any place!! Food was absolutely delicious!!! Will definitely go again!!
Relaxing dinner with a friend
We were 45 min getting seated. After 30 minutes they did give us a table in the bar and around the free drinks which is very nice but it took 15 minutes to get our drinks. Once we were seated it took another 15 minutes just to get our orders in even though we told them we had our orders already when we sat down. The mashed potatoes were called and the broccolini were so over steamed they were soggy.
I knew the price of the steaks would be high but not $60 high. Which is my fault I should have researched the price of the restaurant before I went there. I will never return their
Shelly, I'm sorry about your Spencer's experience on Saturday night, we just could not get it right. The Manager tried everything she could to get you seated as soon as possible, we were extremely busy this night and our reservations were sitting longer than normal. Again I'm really sorry for this experience, I do hope you will give us another try in the future, we can do better.
We had a group of 8 in our party. We had calamari as a starter and it was delicious. Everyone ordered steaks except one had the scallops. Every steak was cooked as requested and the scallops delicate and buttery. For the sides, we had garlic mashed potatoes, hash browns, mushrooms and broccolini. Again, everything was so good. The portions were decent and the service was spot on.
Always a great steak. Kitchen even made up spinach for us even though it is no longer on the menu. A great evening
Thanks for the great review Bill!
We went in for a nice Thanksgiving dinner. The waitress seemed rushed and made several errors. The overall service was definitely lacking. We were also told what time they closed which happened to be an hour after our reservation time. Left something to be desired!!
Holly sorry for the mishap during service, your comments are something I will take back to the team to help us improve in this area. Hope you will give us another try.
I cannot begin to express how wonderful the staff was. I spent Thanksgiving alone and it is also my anniversary but my husband was in Iraq. Everyone went out of their way to give me a special day. Amazing service and food.
Thank you Candice for joining us on Thanksgiving, were so happy we could make the day special for you and hope that you come back soon with your husband!
Spencers is always Excellent. It is our go to dinner date location prior to a show at the performing arts theatre. Steaks, Seafood and service are always amazing. My only concern is the smaller appetizer portions. Both the calamari “which is amazing” and the French Onion soup have shrunk in size. I would far rather the portion remain the same, and be charged a little more.
Dinner of five and all persons ate steaks. Calamari appetizer was underdone and the vinaigrette sauce served with it does not compliment the dish. On a scale of 1-10 for calamari, this was a 3. Two steaks underdone and had to be returned for further cooking. I had a rather tasteless filet MR and ordered a peppercorn sauce to go with it. The sauce had been sitting around a while as it was beginning to discolor and it was the consistency of mayonnaise. Service was good, but the food was only passable at best. Given that there is a premium dollar for the steaks, I would NOT recommend this restaurant.
Brett sorry to hear about your experience with us, we do pride ourselves on serving prime grade steaks, and we will always correct a mistake even though we try not to have them in the first place. I will make sure to pass your comments on to the Chef. Hope you will give us another try.
Great steak!! The cuts are spectacular!! Our waiter was fun! We enjoyed our experience, as always!
Thanks for your great review!!
Extremely expensive do they think their steaks are gold? Never again will I go there.
Thank you for your review. We do actually serve prime grade steaks and one is even gold grade! These do come at a high cost due to quality, I'm sorry you were disappointed but hope you will give us another try.
The rib-eye steak was great, the Caesar salad decent, and the service outstanding. Only problem were the 2 out-of-town businessmen in the booth next to us who's discussion was not only loud, but literally every other sentence included the f-bomb. Understand this was not the restaurant's fault, and we didn't want to cause a scene by mentioning it to our waitress, but it definitely distracted from our dinner.
For the steakhouse which people always rave about in Spokane, this was a huge disappointment. The steak was so over salted that it was nearly inedible. All four persons who ordered steak at our table felt the same way. The slices of bread served at the beginning of the meal was hard, like it had been sitting on the counter all evening until served. The wine we ordered was sold out, so we ordered a different one, that one was also sold out. When we eventually found a wine they had instock, it was the best part of the meal.
Excellent food and service as always. Highly recommend Spencer’s.
We gathered (family) for a dinner before seeing “Miss Saigon” at the Opera House. Our soup and salad came out before our appetizers which were forgotten and then after dinner was served brought out the appetizers. But the food was delicious!
We had 8 people with 4 birthdays. The 4 got their dessert free. Food was excellent.
Horrible attitude by the hostess. Called me after I made the reservation and said they would have to seat my party of five in the bar. I asked why and she said well we have larger groups which we need to seat in the dining room. I asked why they would take my reservation if that were the case. She put me on hold for 10 minutes then came back on the phone to say she had no choice but to put us in the bar. I asked her what time her large party’s reservation was for and she said 7:30. I reminded her my reservation was for 5:00pm and we’d be gone by 7:30. Her curt “okay, we’ll seat you” was followed by a quick hang up. When we arrived to an empty restaurant at 4:55pm, her attitude was no better. Our waitress was outstanding but this hostess needs to be counseled in customer service.
I had the Parmesan crusted halibut and it was fabulous. Waitress was very nice and attentive. Excellent wine list.
So glad you enjoyed the halibut, one of our top favorites! Hope to see you back soon :)
Outstanding service and great good always! Kudos to Crystal for the A1 hospitality!
Thank you for you review and the shout out to Crystal!
Dinner and food was excellent...ambiance really nice. For some reason, we were left sitting for 15 minutes before someone noticed we hadn't been served. A bit strange for a place with a higher end price...and the baked potato wasn't done until we were almost done with our meal...timing seemed to be an issue the night we came. Food was beyond delicious however! We'll give it another visit and hope this was just an anomaly.
Kristin so sorry to hear we missed our mark right off the bat, not our normal for sure. Hope you come back and give us another try, we will do better.
Ryan did outstanding job! Thank you
Food was amazing and the ambiance was wonderful!! Will definitely go back!
We had a wonderful server and our meal was perfect! The zabuton steak is pricey but beyond worth it!
First time at Spencer’s and it as amazing. The whole time I was thinking that I would definitely be coming back. Great food, good prices on the wine and the atmosphere was very relaxing. Perfect restaurant and bar for a nice date night.
A bit too noisy and a bit overpriced but otherwise a good choice if you will be attending g a theater or concert event
We had a most enjoyable dining experience. Our server was wonderful and the food was excellent. We have reservations to dine again before we leave town.
Great location for a “business” lunch
Waitress had a chip on her shoulder or something. Didn’t want to accommodate anything. Ran out of crab for the shrimp & crab appetizer and basically suggested that we get what we get and don’t throw a fit instead of offering solutions. Then when we ordered espressos, she was put out because no one there knew how to run the machine, so she had to send someone to the hotel Starbucks to get 2 espressos. She brought one back that was decaf and told one guy she took the liberty to get him the decaf, but she gave the other guy a caffeinated one. Made zero sense.
Same day reservations. We will return with our family. Food was fantastic.
Tasty food, great service. Will definitely come back
I tried the new Zabuton steak and it was amazing, so good tasting even exceeding that of my favorite filet and I'm so glad I tried it according to our server's recommendation. Spencer's also has the best burgers in town, burgers that only a steakhouse can do really well and their margaritas are possibly the best in town. Spencer's continues to be our absolute favorite steakhouse.
Thank you for your great review. I agree with you Zabuton is my personal favorite!
We made a last minute decision to go out for dinner and stopped in Kendal Yards for a glass of wine before dinner. While sitting at the winery we ran into friends and changed our dinner reservation from 6:30 to 7:30 with the OpenTable app without any disruption. What a great tool!
A lovely birthday dinner.