Spencer’s for Steak and Chops – DoubleTree by Hilton Spokane City Center
Brussels sprouts, pancetta
Mac & Cheese
Ale cheese sauce, candied bacon
We celebrated my birthday with my mom in from Los Angeles. The service from start to finish was exceptional! The food and drinks were perfect!
Alisha was great. Steak a bit tough for a prime fillet. Cook as requested. $25 for the steak not a great value. $20 would be more appropriate.
The gluten free dessert options and drink pairings for restaurant were a bore. Every restaurant has a flourless chocolate cake and a creme brulee. I expected to be wowed. However, the entrees were outstanding.
Our go to dinner venue before shows at the Performing Arts Theatre. Never disappoints!
Portions exceedingly small for the cost. Very disappointed.
Sorry to hear you thought our portions were small. If you came in for restaurant week our menu does have smaller than our normal cuts of steak. This is because we serve high quality prime grade steaks, it gets very costly, so we do slightly smaller portions for the 3 course restaurant week menu. We have lots of different cost effective options and a great happy hour as well. Hope you will give us another try.
Food is fantastic. Service was very good. Restaurant is an old fashion steak house feel, but appropriate for the cuisine. Wine list is extensive.
We go and dine at Spencer’s regularly and we have never been disappointed! The staff is always courteous friendly and efficient. Josh was our server ! He was great !
Our first time at Spencer’s and the food and service were amazing!
Only during restaurant week. Very expensive otherwise.
Prices were more than I expected BUT the steak was over the top- outstanding!!!
Nice place, but extremely loud. We both had Ribeye steak, one was good, the other was tough and over cooked
Great food,Great service!! I would highly recommend Spencers for a romantic dinner.
My husband and I both agree, one of the best meals we’ve ever had and the service was exceptional!
The food could have been better but the overall experience was good.
It had been years since we had been to Spencer’s.. While there have been some big changes in presentation of menu, appearance of staff, Carrie (GM) seems to have a good staff. Ryan did a nice job as our server.. it was busy due to Valentines Day, we still had a wonderful meal.
The Valentine's Day menu was so good! Crystal's service could not have been better! Will be back!
Excellent evening however, our server went out and smoked and when they came back to the table you could smell it.
Thank you for your review, you are correct this is something we do address. Thank you for letting us know, we will correct this issue. Hope to see you back soon.
Always a good experience. Service was great. Ribeye was awesome!
We were sadly disappointed not just this visit but also the visit prior. The steaks used to be fantastic and worth the drive over from our small town. I couldn't say that dinner was worth the drive let alone the $200.00 price tag that didn't include drinks or dessert for two. Next time we get to go to town, I'm going to choose to go to dinner somewhere else.
Michelle, I'm sorry to hear our steaks were not satisfactory this visit or last. We have not changed the prime grade of our steaks or our preparation of them. I'm not sure where our problem lies. We will fix any issues that arise during service our servers are empowered to Make it Right. If you decided to come back we will make sure its satisfactory for you.
Excellent service and the food was delicious. The waiter was outstanding!
From the time that I walked in, the stewardess was friendly and had already had my table set for me. My waiter was very personable, friendly, helpful, and considerate. My overall experience was perfect, and plan on going back very soon.
For those who aren’t very hungry but love salad and meat, I recommend their garden salad and ask for chick on it (it wasn’t on the menu but it was sooo good)!
Great food, great drinks, great service, never disappoints.
Broadway show with friends
Excellent place to dine, on an infrequent basis. (Prices a little stiff...)
Was excellent service and food was very good. I have been to a lot of steak houses this was by far the most expensive. It was good, not sure it was worth the money though. Won’t likely return.
Spencer's food is very good. The steaks are nicely prepared, good quality. The sides are appropriate portions, not excessive but plenty, and are enjoyable. The wine selection is decent. My complaint is that our server didn't know how to handle wine... she struggled with the cork, when I asked for it to be decanted she placed a carafe over the bottle and flipped the two, dumping the $200+ cab into the small narrow carafe instead of pouring, took the bottle away after this disturbing display, poured half the bottle into our glasses, and at the end took the carafe away without emptying it. I've never seen such horror and disrespect of wine at a decent restaurant before. I'm afraid to order wine there again, if we go back... and feel cheated out of what could've been an overall fun experience.
Mariah I'm sorry to hear about your experience in Spencer's, our servers are wine trained on different ways of decanting wine to allow the optimal amount of aeration in the wine, although this might not of looked liked a professional way of doing it table side. We always use comments like yours as a training tool for our team to fine tune our service. I hope that when you come in again, we can show you our service & wine handling are up to the standard of Spencer's as you have come to know us.
We ate there on the night of January 4th. The food and service were fantastic. Unfortunately, I ended up getting really sick a few hours after eating there. I am only pointing it out in case I wasn't the only one you heard from that night. I had the parmesan-encrusted halibut and the mashed potatoes, with some bread and butter before that. My wife had the filet mignon, potatoes, and bread, and she felt fine. I will still come back at some future date.
While I believe Spencer's to be a bit pricey, the "shareable" portions are huge and our steaks were done to absolute perfection. Our server ("Diddio") was a true gentleman, and though it was late on New Year's Eve he did not reduce his level of service and was present and attentive without being intrusive. This is a lovely venue, quiet and refined with very friendly staff...the bar has a wonderful and reasonable Happy Hour with delicious food and great, attentive service. We were seated in the precise location for dinner I requested via Open Table.
Thank you for your great review and wonderful comments about Didio, we truly enjoy having him on our team! Hope to see you back again :)
Amazing! Our server was attentive and knowledgeable! Will definitely be back!
Thank you for the great review!
Excellent as usual!!
Their fries are the best of any place!! Food was absolutely delicious!!! Will definitely go again!!
Relaxing dinner with a friend
We were 45 min getting seated. After 30 minutes they did give us a table in the bar and around the free drinks which is very nice but it took 15 minutes to get our drinks. Once we were seated it took another 15 minutes just to get our orders in even though we told them we had our orders already when we sat down. The mashed potatoes were called and the broccolini were so over steamed they were soggy.
I knew the price of the steaks would be high but not $60 high. Which is my fault I should have researched the price of the restaurant before I went there. I will never return their
Shelly, I'm sorry about your Spencer's experience on Saturday night, we just could not get it right. The Manager tried everything she could to get you seated as soon as possible, we were extremely busy this night and our reservations were sitting longer than normal. Again I'm really sorry for this experience, I do hope you will give us another try in the future, we can do better.
We had a group of 8 in our party. We had calamari as a starter and it was delicious. Everyone ordered steaks except one had the scallops. Every steak was cooked as requested and the scallops delicate and buttery. For the sides, we had garlic mashed potatoes, hash browns, mushrooms and broccolini. Again, everything was so good. The portions were decent and the service was spot on.
Always a great steak. Kitchen even made up spinach for us even though it is no longer on the menu. A great evening
Thanks for the great review Bill!
We went in for a nice Thanksgiving dinner. The waitress seemed rushed and made several errors. The overall service was definitely lacking. We were also told what time they closed which happened to be an hour after our reservation time. Left something to be desired!!
Holly sorry for the mishap during service, your comments are something I will take back to the team to help us improve in this area. Hope you will give us another try.
I cannot begin to express how wonderful the staff was. I spent Thanksgiving alone and it is also my anniversary but my husband was in Iraq. Everyone went out of their way to give me a special day. Amazing service and food.
Thank you Candice for joining us on Thanksgiving, were so happy we could make the day special for you and hope that you come back soon with your husband!
Spencers is always Excellent. It is our go to dinner date location prior to a show at the performing arts theatre. Steaks, Seafood and service are always amazing. My only concern is the smaller appetizer portions. Both the calamari “which is amazing” and the French Onion soup have shrunk in size. I would far rather the portion remain the same, and be charged a little more.
Dinner of five and all persons ate steaks. Calamari appetizer was underdone and the vinaigrette sauce served with it does not compliment the dish. On a scale of 1-10 for calamari, this was a 3. Two steaks underdone and had to be returned for further cooking. I had a rather tasteless filet MR and ordered a peppercorn sauce to go with it. The sauce had been sitting around a while as it was beginning to discolor and it was the consistency of mayonnaise. Service was good, but the food was only passable at best. Given that there is a premium dollar for the steaks, I would NOT recommend this restaurant.
Brett sorry to hear about your experience with us, we do pride ourselves on serving prime grade steaks, and we will always correct a mistake even though we try not to have them in the first place. I will make sure to pass your comments on to the Chef. Hope you will give us another try.
Spencer’s for Steak and Chops – DoubleTree by Hilton Spokane City Center is rated 4.6 stars by 495 OpenTable diners.
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