Visited for thanksgiving with my family Party of 8. Everyone enjoyed the food we had the Prime Rib, Fried Shrimp, Catfish and Thanksgiving Buffet. Overall decent meal. Gave 3 stars because our seating arrangement was not pleasant- there was a draft and we were sitting next to the door. The door was opened at least 3 times (way too many!!!) during our dinner- the fact that only our server Denise cared about our level of comfort was a bit disconcerting. If I am to enjoy my experience- all levels of hospitality must be meet....cold during dinner falls a little short.
Good food but not much "southern hospitality". No one greeted or helped us. Begrudgingly the hostess who was too busy on her phone seated us. There was barely anyone else in the restaurant. There was one waitress who was amazing and came in for her shift after we had been seated. She helped us even though we weren't in her section because she saw no one else was. I don't know how she works with the those people. She would ask them to help her and they would just ignore her. It was sad . She deserves a raise.
We waited over 40 minutes for our food. The wait staff delivered the incorrect meal 3 times and when we did receive it, the chicken was cold. They didn't feel the need to apologize or discount the meal. Our glasses went empty most of the time and we had to ask for our refills. In the end, the server brought us 1 dessert to share amongst 3 people "to show I care"...
I’m in love with this place. The servers and the bartenders are everything!!!
This place was recommmended for a Sunday brunch. The mimosas were great and the food was fantastic, although my eggs were a little on the cool side but still good. I am very picky when it comes to eating collard greens from restaurants. Most of the time they’re bland, but SH’s greens made me sing on the first bite. I’ll definitely return for more.
The food was excellent and was served very quickly. However, our waitress was not easily available. The noise level was extremely high, and conversation was too difficult to maintain without shouting and asking "huh?"
The music was BLASTING when I visited for dinner recently. Even the server thought it was insanely loud. She said it was due to a new manager. He turned it down, but begrudgingly. I don't want to have to scream to be heard.
Nice friendly folks nice food,it was lovely.....they accommodated me fully(because I'm disabled at the moment) just nice folks.....whomever hired my waitress and the bus boy 👍 great job
Lovely restaurant! Would definitely go back!
It did not disappoint. Food was excellent.
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Southern Hospitality Hell’s Kitchen is delighted to offer you spaces for all your festive entertaining and private event needs. From the Antler Alcove, perfect for groups up to to 20 to our downstairs private bar & lounge that can accommodate up to 80 guests, we have a space that is perfect for you.View Private Dining Details