Permanently Closed - Southern Hospitality - Hell's Kitchen

3.6
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1731 Reviews
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$30 and under
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Southern

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About

This restaurant is permanently closed. SOUTHERN HOSPITALITY is an authentic Memphis-Style BBQ restaurant and bar. We boast some of the finest southern food found this side of the Mason Dixon Line. We feature traditional specialties including Dry Rubbed BBQ Ribs, Sweet and Sticky Baby Back Ribs, Crispy Southern Fried Chicken, Fried Pickles, and Mac & Cheese that you will never forget. For parties of 8 or more, please contact info@southernhospitalitybbq.com or (646) 983-6646 to make your reservations.
What 1731 people are sayingWrite a review
Overall ratings and reviews
3.6based on recent ratings
3.5
food
3.6
service
3.6
ambience
3.4
value
Noise · Moderate
53% of people would recommend it to a friend
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OT
vipOpenTable Diner
New York Area
2 reviews
Dined on June 16, 2019
Overall1food1service1ambience1

The restaurant canceled my reservation due to shutting down.

j
vipjacktar
Mexico City
7 reviews
Dined on June 4, 2019
Overall1food1service1ambience1

Terrible
It was our 31 anniversary the restaurant is CLOSED, we even got a confirmation mail from Open Tabke
We spender on taxi more than 30.00 to get there and nothing
Very disappointed

RL
vipRaeL
Richmond
16 reviews
Dined on June 2, 2019
Overall1food1service1ambience1

I am extremely disappointed by Southern Hospitality. We had guests in town from overseas and all they wanted to do was try Macaroni. We booked a reservation here, but when we showed up, the restaurant was closed. The lights were on, but nobody was in there and the door was locked. I completely understand that sometimes things happen out of our control, but there wasn't even a sign on the door. The least they could've done was put a sign up explaining the situation. I was then unable to book another reservation because it said I was currently dining at Southern Hospitality already. I tried calling and there was no answer. I tried calling the next day and there was no answer. I left and voicemail...nobody returned my call. Very disappointing experience for our out-of-town guests. There were also many people outside who seemed confused too.

OT
OpenTable Diner
New England
1 review
Dined on June 2, 2019
Overall1food1service1ambience1

Restaurant was not open when I arrived.

OT
OpenTable Diner
Toronto
1 review
Dined on June 1, 2019
Overall1food1service1ambience1

I can't really give a review because we got to the restaurant and it was closed

OT
OpenTable Diner
New York Area
1 review
Dined on June 1, 2019
Overall1food1service1ambience1

The restaurant was closed with no notice. FedEx notice in door was 3 days old! No notice on their website either!

OT
OpenTable Diner
1 review
Dined on June 1, 2019
Overall1food1service1ambience1

This location no longer exists.

OT
vipOneTwoThree
New York Area
51 reviews
Dined on June 1, 2019
Overall1food1service1ambience1

Restaurant put sign in window saying they'd close at 4pm and reopen at 5pm. They hadn't reopened by 5:12 and there was no sign of life inside, so we left.

OT
vipOpenTable Diner
New York Area
1 review
Dined on June 1, 2019
Overall1food1service1ambience1

The restaurant was closed when we arrived and appeared to have been closed for several days so we were unable to eat there. Not sure why it still let us make a reservation if it was closed. Very disappointing!

b
vipbobt
New York Area
18 reviews
Dined on May 30, 2019
Overall1food1service1ambience1

We were there for a dinner before the show
They were closed!!!???
Very strange

SD
SimoneD
1 review
Dined on May 28, 2019
Overall1food1service1ambience1

This restaurant does not exist anymore. We stand for a closed door. A former employee explained the situation to us.

D
vipDiningdiva
New York Area
34 reviews
Dined on May 28, 2019
Overall1food1service1ambience1

Closed and shuttered.

AG
AndresG
1 review
Dined on May 26, 2019
Overall2food1service1ambience1

Place is old and dirty. Server told us they’re closing soon so everyone seems to be doing a half done job. Sorry to see this.

VJ
VJohnson
1 review
Dined on May 24, 2019
Overall3food3service3ambience3

The menu is limited and scratches the surface for a Southern restaurant.

s
vipshanester
New York Area
45 reviews
Dined on May 23, 2019
Overall3food4service4ambience2

There was a mix up with my reservation and we initially got a high top table which would have been on the small side for three people. The restaurant wasn't opening up the empty back room for some reason but 20 minutes after our reservation time we were able to move to a different table.

We had a very friendly waitress who looked after us all evening. The fried chicken was good, but the catfish was spicier than the menu indicated. So they should tell people it's more that mildly spicy.

We wanted something for dessert but less heavy than what was on the menu. Since they had ice cream we had the waitress bring that out for us to share.

I think the restaurant isn't quite as good as it used to be (I think it's smaller, for starters). But I would go back for the fried chicken.

AM
vipAMNY
New York Area
20 reviews
Dined on May 19, 2019
Overall3food2service3ambience3

It was a quiet day and it took a little while to get a drinks order to start, but our server was lovely and very friendly and helpful there on in.

Unfortunately the food was very average. Two of us had burgers which were both quite dry and the tater tots were very oily. The other got the chicken and waffles but had to send the chicken back.

Again, our server was wonderful when sending the chicken back and couldn't fault her.

Did love the music they were playing though!

VP
VandaP
Chicago
3 reviews
Dined on May 18, 2019
Overall3food3service4ambience4

I was really disappointed that there was hardly anything GF on menu. I edning up eating plain hamburger with no bun
Waitress forgot to bring apppetitzers of potatoe skins.
Tacos could have been made with Corn flour nachos.
Drinks were great!

RB
RandyB
New York Area
4 reviews
Dined on May 18, 2019
Overall2food1service3ambience5

The food was not good tasting. The baby back ribs were overly dry and not meaty. The burgers were tasteless. However it is a lively place to have beer and drinks.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on May 17, 2019
Overall5food5service5ambience4

Excellent service. Walked in wanted to eat at Southern H and also catch the basketball match. Host at the front was awesome in finding the channel for us, really took care of us even before we sat down. Food was great and servers were really professional.

DJ
DorisJ
1 review
Dined on May 15, 2019
Overall1food2service1ambience2

The waitress service that we were give was way below standard. She was not knowledgeable of items on the menu . She was not aware of the drink menu for the day & she brought out food that was not fully prepared as ordered. She had to go and check each time we asked for some particular item on the menu to see if they had it. and the worst is that she brought out ice tea we made a comment that it was kind a like feisty so it must be lemonade she told us no it’s iced tea I know it wasn’t right why would you bring something that’s not right if anything, ask if you want it first but she brought it and then later let us know she knew it wasn’t right .

T
vipTraveling365
New York Area
4 reviews
Dined on May 12, 2019
Overall3food3service3ambience3

The ambiance of the restaurant was exactly as expected though it was a bit loud. The food was fine but nothing special. Two of the entrees were missing ingredients that were described in the menu. Getting drink refills took more effort than it should have. We would’ve gotten another round or two but we couldn’t find our server.
All in all it was a middle-of-the-road dining experience but not a place I’d feel the need to revisit.

CG
ChadG
Philadelphia
23 reviews
Dined on May 12, 2019
Overall3food3service5ambience4

I was very excited to try this place, being a huge fan of southern cuisine. We went for brunch for Mother's Day. While the service was excellent, the food was lacking, but mostly because of discrepancies between the menu and what was served. We started with the "breaking bread" plate. The menu states that it comes with "hot honey butter" and "apple cider syrup." I admit, I mentally inserted a comma between "hot honey" and "butter," so I was disappointed when there was no hot honey. The butter was indeed flavored, but it did not taste like hot honey. And there was definitely no syrup. I asked for both, and received both, but the waiter wasn't aware of what was on the printed menu.

For my meal, I ordered the "Chickenman" and a biscuit (I am a sucker for biscuits!). Counter to the menu, I don't know if there was any pepper jack cheese or "Alabama bbq" on the sandwiches. There were two dark-meat fried chickens-on-a-biscuit, tots, and a small salad. It wasn't bad, but it wasn't what was advertised.

The waiter was kind enough to warn us against a couple of items that were, in his opinion, not worth the dough (thanks!). My daughter ordered deviled eggs; there are three, but piled high with pate. She also ordered the breakfast baked tater skins (there are four) and loved them. My wife enjoyed her waffle.

So it wasn't bad, but it wasn't spectacular. Not sure if I would return.

CS
CandaceS
Minneapolis
5 reviews
Dined on May 11, 2019
Overall2food2service2ambience2

I was really excited to visit this place because it was featured on Thrillist, but I was very underwhelmed. Once we sat we waited for over 10 minutes for our server to stop by (the dining room was had only four other tables of people in it) and the food we mediocre. I was really disappointed.

PG
PaulG
1 review
Dined on May 7, 2019
Overall2food3service2ambience3

We have been here on many occasions and have loved everything but something has changed, venue not as lively and funky as before. Menu has changed and is not as good as before. Sorry to say this will not be a place we return to or recommend

K
Karen
New York Area
13 reviews