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Southern Comfort - Westgate Resort, Gatlinburg, TN

Southern Comfort - Westgate Resort

3.8
3.8
341 Reviews
$30 and under
Southern
Gatlinburg's best kept secret! We're serving up comfort food done right! Get ready for the authentic taste of the south with southern cooking and comfort foods we all love. Now open for breakfast! Great home-cooked meals meet sweet Southern style with our newest collection of decadent comfort food from the South, now at Southern Comfort! Here, the cuisine leans toward the low-country, and caters towards the Cajun in all of us, with rustic, creole, and good old fashioned Southern home cooking bursting in every bite.

From shrimp and grits to chicken and dumplings, our Southern cooking deserves to be kept on the family table for generations to come, so come on in, dig on in, and sit for a spell while we do the cookin’… because everyone needs a little Southern Comfort.

Make a reservation

2 people

8:30 PM


Order delivery or takeout

Additional information

  • Neighborhood
    Gatlinburg
  • Cross street
    The Parkway (S.R. 441) & N Mountain Trail
  • Parking details
    Adjacent parking to the restaurant near the Marketplace, and behind the main lobby.
  • Public transit
    Trolly Stops from Gatlinburg & Pigeon Forge
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Wheelchair Access, Wine

What 341 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.7Food
  • 4.2Service
  • 4.3Ambience
  • 3.4Value

NoiseModerate

Loved For

  • Gatlinburg / Pigeon Forge

    Best Ambiance

  • Gatlinburg / Pigeon Forge

    Good for groups

  • Gatlinburg / Pigeon Forge

    Lively

341 Reviews
  1. Ebowl

    E. Tennessee

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 2
    Food was not worth the money! Some of the staff were not very friendly. Overall my family was not satisfied eating there.

    Is this helpful?

  2. AmberO

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5
    Beautiful restaurant but the hotel should be ashamed on how breakfast is served. Food was obviously pre made, it tasted old, and it was very cold. For $18 a person, that is a ridiculous.

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  3. SamuelB

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on February 18, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4
    Servers were great, food wasn't a fan of. Shrimp and grits were dry, Gumbo overall just wasn't very good in my opinion. My daughters cheese burger came out plain, just meat and bun, no cheese. Staff was great and made it right. So no hard feelings

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  4. LydiaW

    E. Tennessee

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    Food was cold and took forever to arrive at the table. Our drinks didn't arrive until after our meals.

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  5. William

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    All you can eat breakfast and dinner. The food was amazing. Perfect for the family.

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  6. Claudia

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good place to eat with family and friends. Good good. Good price.

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  7. MelissaG

    E. Tennessee

    1 review

    2.0

    1 review

    Dined on February 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    We had the catfish appetizer and immediately swallowed a fishbone, there were several more in the rest of it. After that it was a struggle to eat anything. We both had a dinner salad which was okay then we split a meal. The bill was almost $100.

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  8. OpenTable Diner

    New Orleans

    2 reviews

    2.0

    2 reviews

    Dined on February 12, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    We had collard greens for our sides and they were so salty we couldn’t eat it. The biscuits were so dry you couldn’t chew them. When we complained, they didn’t care or offer to discount it or replace it!

    1 person found this helpful

  9. FloydJ

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on January 18, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Service and food were great. Online reservation system made 2 reservations instead of 1. Music is far too loud and jazzy fast for dining.

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  10. samuels

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on January 16, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 5
    The food was not terrible, but it certainly was not great. The service was awesome.

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  11. LeahW

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff were very helpful and accommodating even though we arrived late. The food was very good and we really enjoyed it!

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  12. ScottH

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on December 29, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    We both had the Shrimp and Grits, which was above average but not great. The cheesy plastic faux cast iron skillet that it’s served in definitely detracts from the dish. The sides are also served in these yacht plastic fake skillets.
    Southern Comfort - Westgate ResortResponded on January 23, 2024
    Hi Scott, Thank you for sharing your dining experience with us, and we appreciate your feedback about the Shrimp and Grits. We apologize if the presentation of the dish and sides did not meet your expectations. Your comments are important to us, and we will consider them as we aim to enhance both the taste and presentation of our dishes. We hope to have the opportunity to provide you with a more satisfying culinary experience in the future. Kind Regards, Social Media Support

    Is this helpful?

  13. OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on December 28, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Breakfast food was terrible and service was very slow. Coffee wasn’t hot.
    Southern Comfort - Westgate ResortResponded on January 23, 2024
    Hi, We sincerely apologize for the disappointing breakfast experience you encountered during your visit. Your feedback about the food quality, slow service, and lukewarm coffee is essential to us. Please be assured that we will address these issues promptly to improve our dining service. We appreciate your valuable input and hope to have the opportunity to provide you with a much better experience on your next visit. Kind Regards, Social Media Support

    Is this helpful?

  14. OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined on December 28, 2023

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 5
    Beautiful restaurant but they have switched to “family servings.” Food was all made in bulk, nothing authentic… the casserole was suppose to be mostly hash, with veggies and cheddar. It was mostly egg and no cheese at all. Super disappointing… but beautiful place and service was great!
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, Thank you for your feedback, and we appreciate your kind words about our restaurant's ambiance and service. We're sorry to hear that our switch to "family servings" left you disappointed, and we apologize for the lack of authenticity in the dish you ordered. Your comments are important to us, and we will use them to make improvements to ensure a more satisfying dining experience in the future. We hope you'll give us another chance to exceed your expectations on your next visit. Kind Regards, Social Media Support

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  15. NathanR

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on December 25, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    Service was great, but food was mediocre. I got chicken fried steak, and it was ok. Fried okra was pretty good. My wife got jambalaya, and again it was just ok. Our kids got cheeseburger w fries and fried chicken w fries; and, both said their food was excellent.
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, Thank you for your feedback, and we're pleased to hear that you found our service to be great. We appreciate your honest assessment of the food and the different dishes ordered. It's great to know that your kids enjoyed their cheeseburgers with fries and fried chicken. We will take your comments into consideration to improve our offerings, and we hope to have the opportunity to provide a more satisfying culinary experience for you and your family on your next visit. Kind Regards, Social Media Support

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  16. FrancisB

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on December 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente lugar, lo recomiendo, la pasamos super rico
    Southern Comfort - Westgate ResortResponded on January 23, 2024
    Hi, We're ecstatic that you had a lovely time at the Southern Comfort! We hope to see you again very soon for another amazing visit. Best Wishes, Social Media Support

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  17. mikel

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on December 25, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Gumbo soap was fantastic! My wife’s chicken and dumplings were so so
    Southern Comfort - Westgate ResortResponded on January 23, 2024
    Hi Mikel, Thank you for visiting us here at the Southern Comfort. We're thrilled to know that you had a fantastic experience, and we look forward to hosting you for many more visits! Best Wishes, Social Media Support

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  18. AlmaL

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great services we were served with a good timely service
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, Thank you for visiting the Southern Comfort! We're so delighted to know you had a 5-star experience and we can't wait to welcome you back. Best Wishes, Social Media Support

    Is this helpful?

  19. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on December 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great Christmas Eve dinner and the service was Excellent!
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, Thank you for visiting us here at the Southern Comfort. We're thrilled to know that you had a fantastic experience, and we look forward to hosting you for many more visits! Best Wishes, Social Media Support

    Is this helpful?

  20. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was an amazing last night to our stay. The smores dessert was a hit with my two boys!
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, Thank you so much for choosing to visit the Southern Comfort. We're overjoyed to know that you had an amazing experience with us and look forward to hosting you for your next visit! Best Wishes, Social Media Support

    Is this helpful?

  21. jessicaR

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on December 10, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Cashless , my husband didn’t care for his fried chicken.
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi Jessica, Thank you for your fantastic rating on the Southern Comfort. We are beyond thrilled when our guests have a fantastic experience, and we can't wait to welcome you back! Best Wishes, Social Media Support

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  22. LissaR

    Little Rock

    2 reviews

    5.0

    2 reviews

    Dined on December 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellent. Will definitely go back again.
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi Lissa, We appreciate your review very much! We're so excited that you had such a wonderful visit with us at the Southern Comfort. We look forward to hosting you for your next visit! Best Wishes, Social Media Support

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  23. Dynomite1

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on December 7, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved it so much! The food was beyond excellent. Our waiter was very friendly and timely. He kept the drinks coming and the food came out in good time. The down home Southern food is just what I had been missing. Highly recommended.
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, We're so delighted to know you enjoyed your time at the Southern Comfort! We invite you to come back for another relaxing visit. Best Wishes, Social Media Support

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  24. OpenTable Diner

    E. Tennessee

    1 review

    1.0

    1 review

    Dined on December 1, 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 5
    Husband and I agreed this was the worst restaurant we’ve ever been too. Looked beautiful on the inside, but the food was terrible. We couldn’t finish our plates. He had the shrimp and grits and got sick after having a few bites. Shrimp was chewy and old and the grits were soggy. I usually love collard greens but couldn’t finish two bites because they were so so so salty. $100 for two and it was money wasted. Hostess messed up our reservation and our server was trying his best with six tables at once
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, We sincerely apologize for your disappointing experience at our restaurant. It's disheartening to hear that your meal did not meet your expectations, and we deeply regret any inconvenience caused. We take your feedback seriously and will address the issues with the food quality and service to ensure that such incidents do not recur. We apologize for the reservation mix-up and the challenges your server faced. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better dining experience in the future. Kind Regards, Social Media Support

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  25. FINEWINED

    Cincinnati

    4 reviews

    2.0

    4 reviews

    Dined on November 25, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Most of the food was lukewarm warm if that $4 for a cup of coffee was ridiculous

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  26. OpenTable Diner

    Detroit

    8 reviews

    2.0

    8 reviews

    Dined on November 24, 2023

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3
    Macaroni and cheese was served ice cold, asked for it to be warmed, never happened. Bright side pulled pork was pretty good.

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  27. Client

    Washington DC

    9 reviews

    4.0

    9 reviews

    Dined on November 23, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Thanksgiving food was delicious, empty restaurant and nice staff, only bad things they closed early and we kind of felt we have to run to leave
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, We appreciate your rating on the Southern Comfort very much! We're so glad to know you had a fantastic time and we invite you to come back for many more amazing visits. Best Wishes, Social Media Support

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  28. DavidT

    Charlotte

    1 review

    2.0

    1 review

    Dined on November 23, 2023

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5
    Since it was Thanksgiving the only option was a Thanksgiving meal which was not explained during the reservation. $30 per person for a mediocre turkey dinner that was dry and lacking any flavor. I was automatically charged a 20% gratuity of $22 that was well in excess of the value of the experience. The only good thing about the visit was the server was very attentive.

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  29. JimB

    Denver

    1 review

    3.0

    1 review

    Dined on November 23, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Had Thanksgiving dinner here with my 2 family members (party of 3). We started off with drinks, a specialty old fashioned was on the menu and another cocktail with just bar vodka. Each one was $18. Yikes. That’s why you don’t have prices on your drink menu. Dinner was good, we were able to have more of what we wanted, but too full to have the pie for dessert. Asked to take it home and it was boxed for us. Service was good, but 20% gratuity added and not mentioned - actually on the receipt were not only 1 but 2 lines empty to add gratuity is deceptive to your patrons. This has been mentioned before in reviews only to have a canned reply as if you approve of the deception. We would have tipped her more than she added, so sometimes trusting your customers and providing good service is the best route with the exception being foreign travelers who do not know our tipping system. Getting back to our condo and opening the dessert boxes was disappointing to see pumpkin pie without any whipped cream. Oh well, we should have looked before we left. Overall still happy we came, but would not come back.

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  30. Michelle

    Alabama

    3 reviews

    5.0

    3 reviews

    Dined on November 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was outstanding & the Thanksgiving dinner was great!
    Southern Comfort - Westgate ResortResponded on January 22, 2024
    Hi, Thank you for coming out the Southern Comfort! We're so delighted to know you had an exceptional experience and we truly look forward to welcoming you soon again. Best Wishes, Social Media Support

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  31. Alex

    Nashville

    66 reviews

    vip
    3.0

    66 reviews

    Dined on November 23, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    For the price I would have expected better prepared food not banquet quality. Decent service.

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  32. StephenS

    Richmond

    13 reviews

    4.0

    13 reviews

    Dined on November 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Easy decision as we are staying at the resort. Food was good, pretty fast after ordering. Obviously understaffed as our waiter who was running all of the time could cover everything. I walked to the bar for our secound round and brought the drinks back to our table. We'll try it again before we leave. The resort is amazing.

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  33. AngieC

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on November 18, 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Food was cold . Definitely , not worth the money

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  34. Foodlover

    Denver

    4 reviews

    5.0

    4 reviews

    Dined on November 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was fabulous! Such yummy food and great experience.

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  35. OpenTable Diner

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on November 6, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Just dropped in to check out your place, Food good, especially the meatloaf. Please tell patrons upfront that the gratuity is already attached, I will be back,

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  36. BrianF

    Minneapolis

    1 review

    5.0

    1 review

    Dined on November 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food, nice place! Service was great. Try the Jambalaya!

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  37. OpenTable Diner

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on November 5, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Delicious food! Nice atmosphere. Attentive service.

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  38. OpenTable Diner

    Philadelphia

    1 review

    2.0

    1 review

    Dined on November 5, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 5
    Short staffed like most places. Fried chicken was over cooked couldn’t eat it. Prices were high for the quality of food. Breakfast for 4 was $100 plus tip. The place itself was beautiful

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  39. CandaceC

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on November 5, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was tasty. Salmon was a little dry but I covered it with the sauce/ pimento cheese / jelly from the fried green tomatoes which by the way were amazing! I opted for a wake me up before you so co for dessert which was not as sweet as I thought so I dumped a scoop of vanilla ice cream in it and it was delish! We will be back.

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  40. OpenTable Diner

    E. Tennessee

    2 reviews

    4.0

    2 reviews

    Dined on November 4, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Staff was friendly and most attentive to our needs. The food was delicious. The only item of concern way addressed quickly and satisfactorily. We will be back!

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Southern Comfort - Westgate Resort offers takeout which you can order by calling the restaurant at (865) 430-4800.

Southern Comfort - Westgate Resort is rated 3.8 stars by 341 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Order delivery or takeout

Google Map for Southern Comfort - Westgate Resort

915 Westgate Resorts Rd, Gatlinburg, TN 37738-5155

Additional information

  • Cross street
    The Parkway (S.R. 441) & N Mountain Trail
  • Neighborhood
    Gatlinburg
  • Hours of operation
    Breakfast Daily 8:00 am–10:30 am Bar Mon–Thu, Sun 4:00 pm–9:30 pm Fri, Sat 3:00 pm–10:00 pm Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–9:30 pm
  • Price
    $30 and under
  • Cuisines
    Southern, Creole / Cajun / Southern, Low Country
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Adjacent parking to the restaurant near the Marketplace, and behind the main lobby.
  • Public transit
    Trolly Stops from Gatlinburg & Pigeon Forge
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Robbie Nolan
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Wheelchair Access, Wine
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