Southbound Smokehouse - North Augusta

We made reservations and when we got to the restaurant there was a sign on the door saying it was closed for a private event and to go upstairs to the bar. We went upstairs and the girl at the door looked at us like she never heard of reservations. We had reserved standard indoor seating, but the only thing available was a high top because the bar was packed for the SEC championship game. We went with the flow and ordered dinner. Decided to try all three of their tacos. The smoked chicken was very smoky, the few shrimps in the shrimp taco were okay and the bbq pork was average. The tater tots were “grade school cafeteria” quality but the potato salad was good. The beer was great as expected because it came from Asheville in a can. I really don’t understand why they were taking reservations when the restaurant was closed. We really weren’t looking to eat in a packed bar. The service was actually good and quick considering the crowd. But the food was average. When you are in an area where there are great bbq places around every corner, you need to stand out. The only thing this place has going for it is its location next to the ballpark.

Overall first time experience was great. Will definitely come back.

Jordyn was great! We had a good time with awesome good and atmosphere

Food was awesome! Great location, especially if there's a Greenjackets game in town. Upstairs has a great spot for private parties.

Great wings and apps. Fun experience.

We tried out the Sunday brunch for a birthday celebration, and overall really enjoyed our experience. The food was delicious and service very good. The only constructive suggestion I have is that they had no butter or jam for the biscuits, and that the restaurant does not have spoons with which to eat grits that were served in a bowl, leaving a guest to either sip directly from the bowl or try to eat them with a fork. I chalked these things up to Southbound being new to the brunch scene. It won’t stop me from going back for brunch, but adding these items will make it a much better experience.

I feel the menu is limited. The only possible seating we were offered the day we were there was outside in 90* + heat or high tops. The music was ridiculously loud. Beautiful venue, I want to love it, but they need some improvements.

Great venue for live concert! Awesome food!
Wonderful service and best night ever!

They were great accommodating our large group. Took great care of us with excellent service and great food.

It was a great experience and we loved the ambiance but our reservation was not ready when we arrived and we had to keep flagging down our waitress. We were also suppose to have an outside table but we didn’t get it.

The staff was not great we had a party of 20 and everything we ask for they felt like it was too much and gave us drinks in plastic cups and forks was plastic I’m like what’s the deal we reserved way ahead of time and was on time why are you all serving us with plastic ware very unacceptable when you all other people with regular cups I will not be going back

Food is always consistent and served super fast. The handhelds are very convenient and make the order to table incredibly fast.

Food is great and fairly priced! Have to try the brisket nachos!

The pulled pork was great and the sauce was perfect!

Great food and service!

I made reservations for a group of 8 for a birthday party well enough in advance. When the first people in the party arrived they sent them upstairs and said someone would be with them, and when they got up there nobody knew anything. Once we arrived the table was definitely not ready and we were sent upstairs because that is where the table was, then had to go back downstairs because they were going to set us up there. I have made reservations through open table numerous times, and have never had the confusion of where our table was going to be located. I would understand if it was busy, but it was not. The food was great (like always), and the service was good (she did everything she was supposed,to, but definitely didn’t give anything extra)! The atmosphere was also great! Love the new place!!

The food has always been great however, not this visit. We brought friends after raving about it, I was kind of embarrassed. The pulled pork was minced so small and was more like hash. The chicken fingers we so tiny. Just not good and for $60 a couple, we were disappointed for sure.

Better food than the ballpark. The staff is great and a great beer selection.

Between the 4 of us, we got a variety of food and no complaints from anyone. Food was good, atmosphere was good and great ballgame afterwards!

Food was good butbthe menu was a little limited, you need a changing table in your restrooms

Need more items in the menu.

We always have great service and food. The best bbq we have ever had. Everyone we bring to the Restuarant loves the food too. You guys rock.

The service staff is young and inexperienced. Getting their attention can be difficult and frustrating at times. Basic communication skills would be helpful. Such as, listening, repeating order, or pausing to ensure order is correct.

Food is great and I love the Mules on tap. The atmosphere is engaging and access to stadium is convenient. I recommend this restaurant, because it's close proximity to the ball field, but the staff should be train or at least have a manager that knows how to utilize such young potential.