The hostess was unfriendly, and the waitress seemed like she was responsible for too many tables, but otherwise food was great. It’s a very noisy restaurant because of how many people are shoved into such a small space (basement).
Honestly the food and drinks were fine but the service was terrible. The servers were at best apathetic and at worst rude. They gave us the wrong menus twice and then were mad at us for ordering the wrong items... off of the wrong menus that they gave us. The food was fine but not good enough to forget the service.
Cute little place. No complaints about the food. Service was ok; a bit slow and inattentive for such a small restaurant. The tables downstairs are too small for two people and are also crowded together (less than 6 inches between us and the couple that was seated next to us). Felt as though we were eating with them once they sat down in the middle of our meal. They eventually asked to be moved upstairs as they were clearly uncomfortable. My date and I could not have an appetizer and two entrees on the table at once it was so little. Would definitely go again but only with a larger group of at least four people. Or for takeout.
Excellent food and service. A real neighborhood gem.
Nice place with tasty food. Fresh options and very accommodating to our dietary needs. Personable and professional service. Comfy ambiance. Sat upstairs near the bar.
Food was basic. Not very tasty. Our waitress was horrible. She kept forgetting things and seemed high.
Very nice location and restaurant setting. Food was good. Not great. Waitress service was disappointing as I needed to ask for a coffee refill three times before it was delivered. The table next to me was experiencing similar concerns getting cream for their coffee.
My group of four people sat downstairs and it was a very crowded area. The waitress was not very graceful as she moved through this tight space. I was the unwelcome recipient of her posterior in my shoulders and back on more than a handful of occasions. No apology was offered nor did she attempt to take a different route to the tables she was attempting to service.
Great food and great drinks, would definitely recommend.
Best tables are in the downstairs main dining room, near the fireplace.
I ate at The Buttery a month ago. It was excellent. This visit however was far from that. The meals (pot pie and lobster mac/cheese) were mediocre at best. And the dessert we wanted was not available. Despite this, I'll be back given prior experiences. I just won't order these items...ever again.
granted it was Easter Sunday, but the meal was fair at best (small piece of salmon with a ton of sauce thrown on it) and the service was worse.
we had to ask for everything, from silverware to water ... when I finished my meal first, my plate was immediately taken away. when asked if I'd like my wife's leftovers, I had to ask for another fork. sorry it wasn't to my expectations, I may give it one more shot in the future - too many good spots in that neighborhood
Went for Easter brunch and was pleasantly surprised at how good the food was! May be my new favorite brunch spot! The brunch cocktails were delicious!
Had a delicious Easter Brunch. Great beverages and excellent food. Highly recommend
We had Easter brunch at The Buttery. The food and service were excellent but was quite crowded and noisy
The server was not attentive at all and the food made us sick.
The Buttery is a wonderful neighborhood restaurant!
This was my third visit in two weeks. I can’t get enough of this place! My first two visits were for brunch and everything we ordered was excellent. This last time I came for dinner and it was equally good. The service is always extremely helpful and friendly. This is my new favorite place in the neighborhoodand
Server was excellent. Friendly and got all orders just right. Table was ready for us when we arrived for birthday brunch.
I was extremely disappointed with the organization here. We arrived just a few minutes before our reservation and checked in with the hostess. She tells us that they are running 15-20 minutes behind on reservations. That’s fine, so we take step outside to wait (it’s crowded in the narrow entry way). It was fairly cold but didn’t mind hanging in there. After 15 minutes, I go check with the hostess and she says it’ll be another 15 minutes... okay, so I step back out. Another 15 minutes go by, and my small party of 3 is now fairly cold and very hungry. I check in again, and the hostess tell me AGAIN that it’ll be another 15 minutes. And this time I see her seating other parties of 3 that came AFTER my party. Nevertheless, we wait patiently. Now 45 minutes after our original reservation, I check back in, and they STILL aren’t ready. We are cold, hungry, and annoyed. Why bother taking reservations if you can’t respect the times? Finally an hour after our original reservation time, we are seated. Granted it was a busy Sunday brunch time, but an hour late is unacceptable for a small party with a reservation!! To be completely fair, the food was excellent but I only recommend trying this place if you have lots of time on your hands and are willing to wait (even with reservations!)
This place was very crowded and noisy! I made a reservation 6 days in advance for a Sunday brunch and we finally got a table close to the storage area in dark. We asked to change the table and the waitress was very nice and understanding and we got a better table. The food is good but there is too much noise.
Lovely setting; food was excellent. I had shrimp fra diavolo, which included a VERY generous portion of shrimp. My two friends' meals were similarly pleasing. Prices were reasonable, especially for the South End. The only downside to our meal was the service, which left something to be desired. It took quite some time for a waiter to come to our table. In fairness, though, that was due to confusion as to which of two waiters was covering our table. In light of the excellent food, I'm willing to give The Buttery's service another chance.
Meal was very good. . Sat in the downstairs dining area. Nice and cosy. Brussels sprouts were excellent. Very tasty and cooked perfectly. Hanger steak cooked as ordered—medium rare. Grilled asparagus also very good. Didn’t care for the sauce that accompanied the steak. Too spicy. Would return.
It was great!
Had a really nice Sunday Brunch here with my partner. The food was delicious and the server (Austin) was very good at checking we were having a good time.
Would recommend visiting for brunch!
Came for a birthday celebration. Had a reservation for 8:15 on a Friday. Upon arrival, the restaurant wasn’t super busy. Was sat in the cafe section - although the cafe was closed. Should have asked to be sat in the bar room or downstairs. Server was horrible - forgot to put drinks in, could not recommend a single thing, had no knowledge of menu questions, did not clear plates before dropping off our bill, etc. Disappointing to say the least. Will not return.
Everything you’ve heard is true. One of the best brunches ever. I had the burger and it was amazing. My husband is gluten intolerant and he had numerous options.
Good brunch place !
Great place for brunch in Boston! Gluten free options.
Nice neighborhood spot. Food is good and creative. Service is attentive but not overbearing. Comfortable dining room
Cramped for brunch. Our food order got overlooked so it took 45 minutes to get breakfast. Food was delicious but our silverware and cups were all dirty which was easily the worst part.
Food was amazing and the restaurant is cozy. Very romantic.
Had a great Valentine’s Day dinner. Food was amazing. We had a great glass of wine and we’ll definitely be back.
The downstairs area of the restaurant is very cool (as is the upstairs area). Food and ambiance is great, the downside was that it seemed the waiter may have had too many tables to take care of (reading previous reviews, seems to be common).
Overall great. Ice tea was tasteless
This is my go-to spot for guests visiting Boston. They have never disappointed in the seven years I have been going here. The eggs benedict, pancakes and french toast are the best! Great cocktails too. Make reservations days in advance. It's a small place so the tables are quite cozy. However, once you get your food, that's all you can focus on! Worth the prices!
I was expecting to sit in the small space I saw thru the windows. I was pleasantly surprised when there was a whole downstairs full of tables and a fireplace! Yummy food. Wished I could have eaten more off the menu. My cappuccino was large n yummy, and hubby's oj was refreshing.
Three of us dined and it was delightful. My hanger steak was seasoned and cooked perfectly, and definitely try the salted caramel cupcake for dessert! Our waitress was really personable but seemed frazzled, but we got what we ordered in the right amount of time, so ultimately it was fine. I'll definitely go back.