South Branch

4.6
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894 Reviews
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$30 and under
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Contemporary American
South Branch is Chicago’s hottest weekday gathering spot, and boldest riverside event space. Envision lavish outdoor parties in the warm summer sun or holiday parties where the sprawling views of snow falling on the Chicago River accentuate the occasion. Big enough to host the largest affairs, but versatile enough to accommodate many smaller gatherings at once, South Branch can handle groups from 20-500. Closed to the public on the weekends, South Branch is exclusively available for private events. Kitchen closes at 8:00 pm Monday - Wednesday; Kitchen closes at 9:00 pm on Thursdays and Fridays.
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Private Dining

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What 894 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.4
service
4.5
ambience
4.1
value
Noise · Moderate
92% of people would recommend it to a friend
5
4
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OT
Chicago
1 review
Dined 3 days ago
Overall5food5service5ambience5

Get Buffalo Rolls, you won't regret it.

DF
Chicago
1 review
Dined on November 6, 2019
Overall3food3service3ambience2

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SS
Chicago
4 reviews
Dined on October 29, 2019
Overall5food5service5ambience5

Everything was very good - service, food, etc. I would recommend this place for lunch.

South Branch
Responded on November 6, 2019

Hi Shelly, I'm glad you're enjoying South Branch! We hope you'll come back again soon! - Staley

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OT
Chicago
1 review
Dined on October 28, 2019
Overall2food3service3ambience3

No table available for 30 minutes despite reservation. Say at bar. Host was no help.

South Branch
Responded on November 6, 2019

Hello, I'm sorry to hear that you had a frustrating experience at South Branch. Thank you for providing your feedback. Would you mind providing me a few more details about your visit? We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your comments to improve! - Staley

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AS
Chicago
9 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

Good food and very attentive and friendly wait staff. Great value for your money.

South Branch
Responded on October 28, 2019

Hi Annie, I'm glad you had a nice time at South Branch! Come back again soon! - Staley

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MR
Chicago
1 review
Dined on October 16, 2019
Overall3food3service4ambience2

Very noisy at dinner. Food good. Service excellent.

a
Chicago
16 reviews
Dined on October 2, 2019
Overall4food3service5ambience4

Service was terrific. The chicken schnitzel sandwich special was dry, but maybe that’s how breaded chicken on a kaiser roll tastes. We had a great experience.

V
Chicago
2 reviews
Dined on October 2, 2019
Overall4food4service5ambience3

We liked that you have expanded the menu. I was personally impressed that you had five decaffeinated teas; you won me over with that alone. Servers and hosts are very good, as usual. Noise level is a bit overwhelming at times which can be a bit much if one wants to relax after work. However, all in all very good. We will be back.

KL
Chicago
4 reviews
Dined on October 2, 2019
Overall5food5service5ambience4

Food and service were excellent!! We went for a business lunch and it was overall a great experience, just a little too noisy.

N
Chicago
1 review
Dined on September 27, 2019
Overall2food1service2ambience2

Planned on sitting outside although it was raining so sat inside. VERY loud and hard to hear conversation. Food - lobster on lobster roll like rubber. Had to ASK for bread and then it came AFTER we started eating our meal. Pricey for the amount of food. Waitress seemed like she didn't want to be there.

D
Chicago
23 reviews
Dined on September 26, 2019
Overall3food3service3ambience3

I have been to South Branch many times and it is usually a very good experience, however, yesterday it was not. A few of us took one of our coworkers out to lunch on her first day back after her father passed away, we had a reservation and requested a table outside if possible, when we arrived I asked for a booth that was not in the direct sun, and I noticed that there were some available, we were placed at a table with no umbrella in the direct sun. So we sat for a while before it became very uncomfortable, I went inside and asked our waiter if we could move as I saw several other tables outside that were not in the direct sun, the waitress that was standing with him rolled her eyes at me. He told me he would come and talk to me in a minute so I went back to our table in the sun. The hostess came out and seated us at a booth that we should have been seated at in the first place. Keep in mind when I talked to the waiter I asked if we could move but told him I was concerned about screwing him out of the table and hoping we could stay in his section. We were patient, courteous and appreciative and the waiter never once smiled or was in any way personable. We waited quite a long time for our food and were told that the server had a hard time finding us because we moved tables. Regarding the food, the salad that I always get was at best mediocre. It just wasn't a good experience over all, the waiter never smiled throughout the entire visit, we were kind and courteous and never unpleasant. Sorry to have to write this review, but I was really disappointed, especially because we were trying to cheer somebody up; and it was not a cheerful visit to South Branch at all.

JL
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Great venue with open feeling. Nice large booths. Food is excellent. Nice menu

South Branch
Responded on October 1, 2019

Hi John, I'm glad you had a nice time at South Branch! Come back again soon! - Staley

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OT
Chicago
2 reviews
Dined on September 18, 2019
Overall5food5service5ambience5

Outdoor seating under an umbrella in a nice sunny day was fabulous. Impossible burger was excellent for those looking to go meatless

South Branch
Responded on September 26, 2019

Hi there, I'm glad you had a great time at South Branch! Come back again soon! - Staley

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r
Cleveland
21 reviews
Dined on September 16, 2019
Overall5food5service5ambience5

We had an Amtrak layover. Went here for lunch. Arrived a few minutes before opening time. At opening, we were seated. Had a very polite, unobtrusive waitress; good food...a win win!

South Branch
Responded on September 18, 2019

Hi there, I'm glad you had a great time at South Branch! Come back again soon! - Staley

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K
Chicago
27 reviews
Dined on September 13, 2019
Overall3food3service2ambience2

Long wait for seating. Staff was generally glum faced and looked unhappy. Overall very disappointing.

SJ
Washington DC
4 reviews
Dined on September 6, 2019
Overall4food4service4ambience5

Make sure Christa (Krista) is your server! She’s the best!!!

s
San Francisco
17 reviews
Dined on September 4, 2019
Overall5food5service5ambience5

Very enjoyable. We sat in the patio!

South Branch
Responded on September 9, 2019

Hi there, I'm glad you had a great time at South Branch! Come back again soon! - Staley

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LG
Chicago
76 reviews
Dined on August 28, 2019
Overall4food4service4ambience4

Excellent vantage point to look at the river while eating. Tried the Impossible Burger and it was really good. Looked and had the consistency of a turkey burger rather than a beef burger. Asparagus were grilled well. Not overly expensive for a downtown lunch restaurant.

OT
1 review
Dined on August 23, 2019
Overall4food4service4ambience5

Good. Food was great!

OT
Chicago
1 review
Dined on August 23, 2019
Overall2food3service2ambience3

Outside dinning was pretty but service was very slow, had a reservation for 7:30 and was not served food until at least 8:10 and didn’t get the bill for two entires and an appetizer until 9:10

South Branch
Responded on August 27, 2019

Hello, I'm sorry to hear you had a frustrating time at South Branch. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve. - Staley

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OT
Chicago
1 review
Dined on August 23, 2019
Overall4food5service5ambience3

Too loud to hold conversation without feeling like we were shouting.

l
Chicago
6 reviews
Dined on August 23, 2019
Overall5food5service5ambience5

The food and drinks were delicious! Justin is a great server and very knowledgeable about the cocktails and beers offered. We will be back.

South Branch
Responded on August 27, 2019

Hi there, I'm glad you had a great time at South Branch! I'll pass your compliments on to Justin :) - Staley

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L
Chicago
6 reviews
Dined on August 23, 2019
Overall4food4service4ambience4

Great food and atmosphere, conducive for a business discussion.

OT
1 review
Dined on August 20, 2019
Overall2food2service3ambience2

Service was the bright spot - fast and accurate. They’ve changed their ahi tuna tacos - soft flour tortillas:-( and the tuna was different. The wasabi sauce was not great. Had a stomachache afterwards. The clam chowder was ok - not Boston great, but fair. The price was high, but it is Chicago.

South Branch
Responded on August 26, 2019

Hi there, I'm sorry you had a disappointing experience at South Branch. We appreciate you taking the time to leave feedback. We will take your feedback and use it to improve! - Staley

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TK
Chicago
1 review
Dined on August 20, 2019
Overall5food5service5ambience5

Great food and service

South Branch
Responded on August 26, 2019

Hi Todd, I'm glad you had a great time at South Branch! Come back again soon! - Staley

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OT
1 review
Dined on August 16, 2019
Overall3food2service3ambience4

Food was a little overpriced for the quality

VN
1 review
Dined on August 15, 2019
Overall5food5service5ambience5

Love the atmosphere,foods, drink service. Definitely recommend

South Branch
Responded on August 19, 2019

Hi Vicky, I'm glad you had a great time at South Branch! Come back again soon! - Staley

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OT
Chicago
1 review
Dined on August 13, 2019
Overall4food5service1ambience3

The food was absolutely great!! But the server seemed to care-less about us, compared to what was on the tv.

a
Chicago
2 reviews
Dined on August 12, 2019
Overall4food4service5ambience4

The food was great, the service was outstanding and the atmospere for a business meeting was perfect.

DR
Chicago
9 reviews
Dined on August 12, 2019
Overall4food5service5ambience5

Excellent lunch menu with many tasty options. The chopped salad was outstanding

OT
1 review
Dined on August 7, 2019
Overall5food5service5ambience4

There was a corporate event going on so the restaurant was a bit noisy . Besides that, the food and service was great!

JD
Chicago
2 reviews
Dined on August 6, 2019
Overall3food5service3ambience3

The food is outstanding and service is fine. I've continued to struggle with the noise level in this restaurant, though. I've been there many times and the noise is a problem.

SJ
Chicago
1 review
Dined on August 6, 2019
Overall5food5service5ambience5

Bang bang shrimp and ahi tuna nacho appetizer were fabulous! Could have just had two orders of each for a meal. Close to union station and outdoor seating on the river a bonus.

South Branch
Responded on August 13, 2019

Hi Stacy, I'm glad you had a great time at South Branch! We hope you'll come back again soon. - Staley

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DG
Birmingham
4 reviews
Dined on August 6, 2019
Overall4food4service5ambience4

Server was excellent and made up for the delay in receiving our drinks and food.

CF
Chicago
4 reviews
Dined on August 5, 2019
Overall5food5service5ambience5

Great place for a downtown lunch. If it were not so hot we would have sat outside. Great view of Chicago River. Good service and good food. At the time we went at 2:30 in the afternoon it was not crowded at all.

South Branch
Responded on August 8, 2019

Hi Connie, I'm glad you had a nice visit to South Branch. We hope to see you again soon! - Staley

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KA
Chicago
7 reviews
Dined on August 5, 2019
Overall5food5service5ambience5

Great food and service. Nice weekday lunch for a rare occasion away from my desk.

South Branch
Responded on August 8, 2019

Hi there, I'm glad you had a nice time at South Branch! We hope to see you again soon :) - Staley

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BK
Chicago
1 review
Dined on August 5, 2019
Overall4food3service3ambience4

the salads had little taste, have to salt and pepper and was not asked if we wanted pepper grinder

OT
Philadelphia
4 reviews
Dined on August 2, 2019
Overall5food5service5ambience5

Very accommodating for our large party. Food and service were excellent!

South Branch
Responded on August 5, 2019

Hi there, I'm glad you had a great time at South Branch! Come back again soon! - Staley

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LC
Chicago
13 reviews
Dined on August 1, 2019
Overall3food4service3ambience3

Get a seat on the patio if you can. Unfortunately, even with a reservation, the patio is first come first serve.

We were seated 20 minutes after our reservation time, and the service was lackluster from there.

They had two networking/cocktail events simultaneously going on right next to our table, which made it very difficult to carry on a conversation.

Our waitress wasn’t very present; we saw her maybe three times and had to ask someone else for another drink and our check.

Food was decent.

ED
Chicago
2 reviews
Dined on August 1, 2019
Overall2food4service2ambience4

Too loud to hear each other w/o almost shouting. Service was average , at best.

South Branch
Responded on August 7, 2019

Hi Edward, I'm sorry to hear you had a frustrating time at South Branch. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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