Song & Hearth at Dollywood's DreamMore Resort and Spa

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1. GL

   GillianL

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Loved it! The food choices were amazing. Everything was delicious. The environment was homey and ritzy at the same time. Perfect.

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2. JM

   JohnM

   New Orleans

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service3ambience5

   There has been a decline in the quality of food since last year. Also there needs to be more choices in salads

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3. OT

   OpenTable Diner

   Baltimore

   3 reviews

   vip
   2.0

   3 reviews

   Dined 4 days ago

   overall2food2service2ambience4

   Unfortunately we did not enjoy our experience here. The food was not good. The meats were dry and the sides were soggy and salty. We ordered 2 different cocktails and did not care for either. Our server was fine but not very friendly. We could have had a nice meal at a number of other restaurants for the cost of this buffet. Disappointing.

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4. JN

   JanN

   Nashville

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   We waited awhile for the gravy for biscuits and it was watery and tasteless, everything else was absolutely wonderful.

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5. DC

   DianeC

   New York Area

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food3service4ambience3

   Pricey for choices and breakfast! Buffet only option prefer to order from menu. Service was very good.

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6. SS

   SusanS

   Indiana

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food3service4ambience4

   Did not care for the selections. Poorer selection of foods than when I have eaten here in the past. Of course the price is higher for less; price did not even include a beverage. Much better six months ago when I was here at Christmas.

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7. T

   Tara

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on June 22, 2022

   overall5food5service4ambience5

   Everything was perfect! From the moment you walk in you are greeted with elegant southern charm. The decor is beautiful. The food was fantastic! I was craving “good” biscuits and gravy and it did not disappoint!

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8. OT

   OpenTable Diner

   Washington DC

   1 review

   3.0

   1 review

   Dined on June 20, 2022

   overall3food4service5ambience4

   A good bit of the food on the buffet was cold. Service was very good and helpful.

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9. JC

   JoanneC

   1 review

   4.0

   1 review

   Dined on June 19, 2022

   overall4food3service5ambience5

   First time here. Pros: Our waitress was Great, quick to fill water and take plates. Good conversation. The restaurant inside was lovely. Not overdone. The food was served at good temperatures. Several choices for kids (Mac n cheese, mini corn dogs, pizza, chicken fingers). A lot of desserts. Cons: Prime rib and ribs were over cooked, tough. For the price, should have been more food options. No salad bar, but when I asked, waitress brought a salad. Desserts were very boring, although they looked good, nothing stood out or was memorable. Was excited to try the Brussel sprouts but, although labeled brussel sprouts, it was collard greens. YouTube videos of Recent reviewers show the donut wall with plain donuts that you can decorate yourself with various toppings. When we arrive, the donut wall at various types of yeast donuts, all of which looked stale. For the price, I expected the food to be tastier and more options. Nice to try once, but for the price for dinner, would not return.

   Report
10. KD

    KarlaD

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food4service5ambience4

    No additional comments………………….::::::………………………,,,,,,,,,, xxxx

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11. AC

    AngelaC

    Charleston

    18 reviews

    4.0

    18 reviews

    Dined on June 17, 2022

    overall4food4service5ambience4

    Blakelyn was our servers name I believe. He was so nice and a great server. 5 stars and super accommodating. I didn’t realize that you had to order the buffet and we were not super hungry. I think there should be a regular menu option always. I DO recommend this restaurant but just know going in it’s buffet only on weekends! That was unclear on their site.

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12. OT

    OpenTable Diner

    Savannah

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 16, 2022

    overall5food5service5ambience4

    They had a lot of choices! I would have liked some a’jus to go with my prime rib. It was tender and lean. The Southern offerings such as collard greens and fried green tomatoes and the Mac’n cheese were all delicious! Our granddaughter got the kids buffet and it looked very good. She had pizza and of course the desserts were yummy!

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13. LB

    LoanBoss

    Naples

    55 reviews

    vip
    4.0

    55 reviews

    Dined on June 16, 2022

    overall4food3service5ambience3

    Second time visit. First visit 3 years ago. First time was exceptional but this time not so much. Food was good not great. Chicken and dumplings was the star of the show along with desserts. Service was excellent. Expensive for yhe quality so not a good value. Would probably return.

    Report
14. JP

    JustinP

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Love this restaurant! Very nice atmosphere, wonderful staff, and delicious food!

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15. JM

    JMee123

    New England

    2 reviews

    5.0

    2 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    Song & Heart was hands down one of the best restaurants, let alone buffet-style restaurants, I’ve been to. Everything is DELICIOUS.

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16. S

    Sammy3

    Memphis/West TN

    10 reviews

    3.0

    10 reviews

    Dined on June 9, 2022

    overall3food3service3ambience4

    The food was average, although the Stone Soup was tasty. Over-priced as most is in the area.

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17. LO

    LeighO

    1 review

    1.0

    1 review

    Dined on June 9, 2022

    overall1food1service3ambience5

    The food had been sitting on the buffet too long. Several containers were empty.

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18. CC

    CarrieC

    Western NC

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5

    The food was delicious and the service was awesome! Going again tomorrow morning!

    Report
19. EC

    ElizabethC

    1 review

    2.0

    1 review

    Dined on June 6, 2022

    overall2food3service3ambience2

    Too pricey for the food. Desserts weren’t spectacular at all. Don’t allow reservations at 8:45 when you start closing at 9:15. Too rushed. Would not repeat sadly!

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20. MC

    MichaelC

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    Excellent food. Very relaxed and quiet. Country cooking at it's best.

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21. JW

    JannaW

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food2service4ambience3

    Items listed on menu were not available. Offerings mostly meat and starch (potato salad, mashed potatoes, Mac & cheese, corn) or veggies kids don’t like (Brussels sprouts, collard greens). Would have been better if salads listed on menu had been available. Price too high for limited selections.

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22. TW

    TracyW

    Charlotte

    1 review

    2.0

    1 review

    Dined on June 4, 2022

    overall2food2service4ambience5

    This is our 3rd stay at the resort and 3rd visit to this restaurant. We love Dolly, but this restaurant does not meet the standards I would think she has. Here's our honest thoughts on the meal: Several items on the buffet were poorly prepared. Meats options were subpar quality and sides, also - such as the oily and tough brussel sprouts, the tough greens, and cucumber salad with too much vinegar. The biggest surprise was the rock-hard, stale doughnut my daughter got from the doughnut "display" which clearly was old. Dessert cookies were not homemade (just package cookies not even as good as Chips Ahoy), "brownies" dry and crumbly; also not even as good as Betty Crocker or Ghiradelli brownie mix. I would expect homemade desserts across the board. For $40 per person (mom and 2 daughters) this meal fell far below expectations. Very disappointing for our Saturday night meal. Still love Dolly ; )

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23. AH

    AmyH

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service4ambience5

    Wonderful. Really enjoyed the atmosphere and the food was great.

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24. RH

    RobertH

    San Antonio

    3 reviews

    5.0

    3 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5

    Very friendly staff- The resort is beautiful. Great food before a trip to Dollywood.

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25. OT

    OpenTable Diner

    Hawaii

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 1, 2022

    overall5food5service5ambience5

    We were late for our reservation due to travel delays. The staff was super accommodating and seated us with no issues. Food and service was great as always.

    Report
26. B

    Brittany

    1 review

    2.0

    1 review

    Dined on June 1, 2022

    overall2food1service5ambience4

    Food was disgusting. Not worth the Money. Our waiter was great though. She was very friendly and on top of the drinks. If the food was much better we would definitely go back. But everything was either cold or tasted disgusting. The pork tenderloin was dry and burnt. The buffet is not worth it at all. Maybe sitting down with a full menu is different. But I don't think we will go back and try it.

    Report
27. MA

    MeaganA

    1 review

    1.0

    1 review

    Dined on May 31, 2022

    overall1food1service1ambience5

    We sat out on the patio for breakfast, the server forgot about us multiple times. Took 25 min to get drinks, we waited 10 min after getting our food for the server to bring utensils, she never brought them so we had to go take them off a table inside. Our food was cold before we could even get our first bite. We were looking forward to this reservation but would definitely not go back.

    Report
28. CK

    ConnieK

    1 review

    4.0

    1 review

    Dined on May 30, 2022

    overall4food4service5ambience3

    Good food! Be sure and bring a jacket though...it was freezing where we sat!

    Report
29. AB

    ABba

    1 review

    3.0

    1 review

    Dined on May 30, 2022

    overall3food3service3ambience4

    The food was just okay. The veggies were over cooked. Everything was clearly labeled and hot. Clean atmosphere. But we definitely felt it was overpriced for the quality of food.

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30. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 30, 2022

    overall3food3service5ambience5

    The omelet station was great, sausage gravy was good but not as good as many others I have had elsewhere. Biscuits were fluffy and very good, bacon was well done and crispy the way I like it. My husband said the french toast pieces were very good, crispy with a good flavor. I had one of the mini cinnamon rolls which was very tasty, like a mini Cinnabon. The very best thing we had was the prime rib hash. It was so delicious, made with the dinner menu’s left over prime rib, hash browns mixed with onions and peppers too. The biggest disappointment was the donut wall that I was looking forward to seeing and sampling after hearing others rave about it. The donuts looked old and dried up, a couple of them had little green spots that looked like mold. I tried one of the chocolate covered donuts, took one bite and threw the rest away.

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31. BC

    BarbieC

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    The food was excellent. We ate Dinner and Breakfast there. Everything met our expectations.

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32. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 29, 2022

    overall2food2service1ambience5

    I thought for the price that you pay…. Was overall not a good experience…. there was no plates… waiting of food…. Waiting on syrup….. most everything was empty… long wait times…

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33. OT

    OpenTable Diner

    Baltimore

    1 review

    4.0

    1 review

    Dined on May 28, 2022

    overall4food3service5ambience5

    Food? All good, but all slightly…. Bland. But this IS the south. Everything was good though, but nothing was excellent tasting. Even the prime rib was just good. The service on the other hand was spectacular.

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34. JS

    JayS

    New Orleans

    1 review

    4.0

    1 review

    Dined on May 26, 2022

    overall4food4service5ambience5

    Wish there would have been a little better selection. A true salad bar would have been a nice addition as well.

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35. OT

    OpenTable Diner

    Charlotte

    4 reviews

    3.0

    4 reviews

    Dined on May 26, 2022

    overall3food3service4ambience3

    We were disappointed that it was a buffet. They advertise a recent award from Wine Enthusiast, but their wine list is short and short in quality.

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36. CP

    CourtneyP

    Greensboro

    5 reviews

    2.0

    5 reviews

    Dined on May 25, 2022

    overall2food2service5ambience5

    Food was bland and dry. Like all of it. Only tasted like salt and pepper. Ham was dry. Biscuits tasted old. Sides were nothing special. Didn’t get to try dessert because my kids were not chill. Service was excellent though. OpenTable said no availability but when we walked in for our res the place was totally empty. Excellent hostess was able to change to a later time and the staff was really wonderful. Food was terrible though.

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37. P

    Pinkbee

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on May 24, 2022

    overall5food5service5ambience5

    My birthday was made so special by our server and the breakfast buffet is incredible.

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38. VD

    VickeyD

    1 review

    3.0

    1 review

    Dined on May 23, 2022

    overall3food3service4ambience3

    It’s nice to have a buffet but a little but pricey and some of the food was cold and had sat on the warners too long. The resort really needs a couple more sit down type of restaurants.

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39. OT

    OpenTable Diner

    Phoenix

    1 review

    1.0

    1 review

    Dined on May 22, 2022

    overall1food1service3ambience4

    We were unaware that the dinner was also a buffet style like the breakfast. In our family of four we couldn’t find a single thing everyone enjoyed on the menu, even being dessert fans we found them all quite mediocre. Some of the options listed on the menu as buffet options were in fact not buffet options as they were not out on the counters or didn’t even have a placeholder for them. The mac and cheese was bland and lackluster, which is shocking for a major southern comfort food. The prime rib and fried chicken were also “okay” nothing stellar. We noticed one of the main problems was food temperatures. Almost all of the food was cold or room temperature, not even slightly warm at best. For it being a $32 per person buffet meal we found ourselves ripped off and left hungry. Luckily we were comped and offered a free breakfast, which sadly left us just as disappointed as we were the evening before. Once again food was cold, waffles were still raw inside and the donuts were hard and stale. Our waitress both times was Dottie a lovely woman who was very kind and gracious, we wish her the best!!

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40. KH

    KatieH

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Wonderful food and helpful staff. Nice and clean and beautiful atmosphere

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