Song & Hearth at Dollywood's DreamMore Resort and Spa

Song & Hearth at Dollywood's DreamMore Resort and Spa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Ella

   Atlanta2 reviews

   5.0

   Dined on May 24, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Delicious food! Interesting drink selection. Lovely restaurant and nice servers.
   

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2. A

   Abigail

   E. Tennessee2 reviews

   5.0

   Dined on May 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, and there were numerous choices for breakfast.
   

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3. F

   Fran

   E. Tennessee1 review

   3.0

   Dined on May 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was very good but food lacking for the price. Most items were simple salads and veggies. Noodles and rice had obviously been sitting in the steam table for a long time. The taste was okay but for the price there needs to be more options on the buffet.
   

   Song & Hearth at Dollywood's DreamMore Resort and SpaResponded 1 day ago

   Fran, thank you for your feedback-we truly appreciate you taking the time to share your experience. We're glad to hear that you are pleased with the service, but sorry to learn that the food didn't meet your expectations, especially in relation to the price. We always aim to provide both quality and value, and it's clear that we missed the mark during your visit. We're constantly looking to improve, and your input plays an important role in that process. We have shared your feedback with our kitchen team. Thank you again for all of your feedback. Nanette, Food and Beverage Manager
   

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4. S

   Sandy

   New York City5 reviews

   4.0

   Dined on May 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We thought we were getting Italian night with pasta dishes but when we arrived it was not Italian food. They said they had discontinued it. Most things were very good especially the fried chicken which is always very moist and flavorful. The beef stroganoff was very tender but the sauce was too thin and needed to have some sour cream in it. The veggies were very good, our table especially liked the root vegetables and mashed potatoes. The salads also were yummy .
   

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5. T

   Tim

   Richmond1 review

   2.0

   Dined on May 21, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Restaurant Review: ⭐⭐☆☆☆ (2/5) While the food selection showed some promise with a decent variety of options, it still felt like it was missing something—nothing particularly exciting or memorable. The real disappointment, however, was the pricing. For what you get, the cost is simply unjustifiable. Overall, it’s hard to recommend this place when there are better experiences to be had elsewhere for less.
   

   Song & Hearth at Dollywood's DreamMore Resort and SpaResponded on May 23, 2025

   Tim, thank you for taking the time to share your feedback. Were glad to hear that you appreciate the verity in our food selection, though we are sorry to learn that the overall experience didn't meet your expectations. We're continuously working to improve and feedback like yours helps us to identify areas where we can do better. Thank you once again for your feedback. Nanette, Food and Beverage Manager
   

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6. j

   jackie

   Western NC10 reviews

   5.0

   Dined on May 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Celebrated mom's birthday. Enjoyed the buffet and the happy birthday cupcake they brought her. Cocktails were good. Nice to walk around the resort after dinner.
   

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7. S

   Shannon

   Western NC2 reviews

   2.0

   Dined on May 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We didn’t have a great experience here, the dessert was the best thing. The service was awful, and it definitely was not worth the price.
   

   Song & Hearth at Dollywood's DreamMore Resort and SpaResponded on May 19, 2025

   Thank you for taking the time to share your experience. We are sorry to hear that your visit didn't meet expectations. It is also disappointing to learn that the service and overall value fell short. Thank you again for your honesty, it helps us to improve.
   

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8. M

   Mardell

   Western Kentucky / SW Indiana1 review

   3.0

   Dined on May 17, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   I've eaten here before and the food was delicious. Tonight, not so much. I was very disappointed. Our waitress Bailey was awesome though.
   

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9. A

   Andrea

   E. Tennessee14 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful atmosphere, delicious food and friendly staff! This is our go-to restaurant when guests visit
   

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10. D

    Dave

    Detroit8 reviews

    5.0

    Dined on May 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great variety on the buffet. Very impressive selection on the dessert bar.
    

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