Solera - La Concha

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1. MW

   MichaelW

   Washington DC

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Overall great experience

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2. MN

   MichaelN

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined on December 13, 2022

   overall5food5service5ambience5

   Great ambiance! We dined by the pool overlooking the ocean and under the palms. The food was excellent and our waiter Juan was excellent. Would god back in an instant!

   Report
3. P

   Pcheren

   New York Area

   5 reviews

   5.0

   5 reviews

   Dined on December 2, 2022

   overall5food4service5ambience5

   We had a small surprise happy hour here for my husband and some friends. The location was perfect facing the ocean. The service was outstanding. There were a lot of logistics to the surprise and our server (I think her name was Marina) and the team went above and beyond to make sure that everything went forward without a hitch. I couldn’t be more happy with how it turned out and I am so thankful that the staff were as helpful and accommodating as they were. The drinks are on the pricier side but I would say that’s expected for a hotel bar.

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4. LD

   LDYWDE

   Wilmington

   55 reviews

   vip
   5.0

   55 reviews

   Dined on June 8, 2022

   overall5food5service5ambience5

   PR Restaurant 2022 was considered a special occasion for me. Great ambiance and the unique dishes that were served by creative chefs. I’m glad I was able to experience this trip traveling from Charlotte, NC.

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5. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on May 23, 2022

   overall5food5service5ambience5

   good food and view

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6. T

   Twilliams

   Columbus

   1 review

   2.0

   1 review

   Dined on April 24, 2022

   overall2food1service2ambience2

   Food was so flavorless and meh…especially for the price.

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7. OT

   OpenTable Diner

   Washington DC

   10 reviews

   4.0

   10 reviews

   Dined on April 15, 2022

   overall4food4service5ambience4

   Went to lunch with my mother. It was very hot outside so we were allowed to sit at the lobby of the hotel. Very good meal, even better service.

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8. A

   Ashvlfoodie65

   Western NC

   17 reviews

   vip
   2.0

   17 reviews

   Dined on April 12, 2022

   overall2food1service4ambience2

   The service was excellent from the waiters. But the food was horrible. The fish tacos with mahi mahi we’re so tough and overcooked it was harder than fish jerky. I took a video of me banging the fish on a plate. It actually made a clanging sound. It seems they may have fried the fish in advance then maybe microwaved it. Yuk. Plus it was fishy. Also in my video it shows me breaking apart this piece of fish only to show pointed hard fish. It could have broken a tooth. I expect more from a Marriott brand hotel restaurant. Usually Marriott has good food. But this was a waste of money. The manager thanked me for my feedback with no offer to compensate me in any way. Don’t go there.

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9. OT

   OpenTable Diner

   Washington DC

   1 review

   2.0

   1 review

   Dined on March 25, 2022

   overall2food4service4ambience1

   Easily the loudest place I could’ve ever chosen to eat. It ruined the whole vibe on our anniversary night. Would not go back, despite good (though overpriced) food and friendly service.

   Report
10. JR

    JuanR

    1 review

    5.0

    1 review

    Dined on March 23, 2022

    overall5food5service5ambience5

    The food was very good. The waitress very polite. Definitely would eat there again.

    Report
11. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 23, 2022

    overall5food5service5ambience5

    Had a wonderful time

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12. SP

    StanleyP

    Caribbean

    3 reviews

    4.0

    3 reviews

    Dined on March 8, 2022

    overall4food4service4ambience4

    We ate at poolside. Very nice. Service was good. Waiter highly recommended an appetizer. I didn’t really understand what he was describing in Spanish. I ordered the app and it was octopus. Just ok. Very rubbery. My mistake. My steak was great and my wife’s fish was excellent.

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13. M

    Mela526

    Chicago

    446 reviews

    vip
    3.0

    446 reviews

    Dined on March 5, 2022

    overall3food3service3ambience4

    Nice atmosphere. Probably more the reason you would go. Made a reservation but it means nothing. No one to check in with upon arrival and was told you can sit anywhere when table is available. So don't understand that. Salmon was good

    Report
14. T

    Talese

    Nashville

    2 reviews

    1.0

    2 reviews

    Dined on February 14, 2022

    overall1food2service2ambience4

    So, we reserved a space but when we got there we had no idea where to go or what to do. This place is inside of a restaurant and in the pool area so it was confusing. We asked the staff at the bar what to do or where to sit and they said anywhere. I was confused because why would we need reservations? Also, I requested a specific area to sit where we can see the beach, which was my reason for making the reservation. It was Valentine’s Day and also my boyfriends birthday. After explaining this, they sat us around the corner with the beach view which was really nice and beautiful. The staff had no idea we were there though. Another couple was sat and their waitress came out quickly and brought waters. We had been sitting there about 15 mins before them. I had to get her attention and say hey? We are here too, been here for a while. She went and got another waiter who was amazing. He did a good job. The food was mediocre. Even the selections didn’t look too great but I knew this before arriving from looking at the menu. I was more so there for the view. It’s an ok place but if asking if I recommend, I say no. There are other places with nice views and clearer directions

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15. OT

    OpenTable Diner

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2022

    overall5food5service5ambience5

    The address in open table is wrong. Go to the Solera hotel which is a different address than what is provided

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16. LM

    LindaM

    Philadelphia

    5 reviews

    3.0

    5 reviews

    Dined on January 7, 2022

    overall3food2service4ambience4

    Food was fresh but was very bland for dinner. lunches were much better.

    Report
17. RP

    RPNYC

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on December 25, 2021

    overall1food1service1ambience1

    I checked the Concha website and dining options. There was no mention of Solera being only for hotel guests. I called them too, but no one picked up. So i made a reservation at Solera on open table for Christmas eve dinner at 8 pm. I get a call from someone after 5 pm saying they couldn't honor my reservation because I wasn't a hotel guest. And they claimed zero responsibility for the error on their website and on open table. This 1 star review is specifically for that

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18. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 23, 2021

    overall5food5service5ambience5

    Alejandro was an amazing server!! Food came out quick and was very good. Overall experience was great

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19. OT

    OpenTable Diner

    Caribbean

    2 reviews

    vip
    1.0

    2 reviews

    Dined on August 22, 2021

    overall1food1service1ambience1

    Solera no debe estar en OPEN TABLE, pues reservaciones no aplica para los walk-in.

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20. OT

    OpenTable Diner

    Caribbean

    4 reviews

    2.0

    4 reviews

    Dined on August 14, 2021

    overall2food4service3ambience5

    Honestly they should state that after a certain time people who aren’t hotel guests can’t sit outside at Solera. We had to be instructed inside only and we couldn’t even take pictures. He was being sooo pressed about his job he didn’t give any leeway, they are strict. Place is very nice and next time I’ll be sure to be a guest bc the way they treat non guest is crap.

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21. TY

    TiffanyY

    Washington DC

    2 reviews

    vip
    3.0

    2 reviews

    Dined on June 30, 2021

    overall3food4service4ambience3

    Great good, small menu. Friendly staff

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 29, 2021

    overall5food5service5ambience5

    Great Service EverythingWas Great!!!!

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23. OT

    OpenTable Diner

    Exclusive

    1 review

    3.0

    1 review

    Dined on June 10, 2021

    overall3food3service3ambience3

    Food took to long to come out

    Report
24. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on June 8, 2021

    overall1food1service1ambience1

    Nunca nos atendieron, los meseros nos ignoraban, que pésimo servicio !!!

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25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 3, 2021

    overall5food5service5ambience5

    Great customer service !

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26. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 25, 2021

    overall5food5service5ambience5

    Very relaxing atmosphere!

    Report
27. OT

    OpenTable Diner

    Indiana

    2 reviews

    1.0

    2 reviews

    Dined on May 20, 2021

    overall1food1service1ambience1

    Service was extremely poor. To the point me and my party left the restaurant to find another one.

    Report
28. OT

    OpenTable Diner

    Caribbean

    7 reviews

    2.0

    7 reviews

    Dined on May 1, 2021

    overall2food2service1ambience2

    When you arrived, there is no one to greet you, people just sit wherever they want. You have to order trough a QR code, no one explains this. Drinks and food are seriously overpriced. The only appetizer worth ordering are the nachos. They automatically add a 15% tip, even when the service did not live up to expectations due to the slowness of the servers.

    Report
29. b

    badservice

    New York Area

    11 reviews

    vip
    1.0

    11 reviews

    Dined on April 26, 2021

    overall1food1service1ambience1

    WORST. PLACE. EVER. RUDE OBNOXIOUS PRETENTIOUS PLACE. TOTAL LACK OF CUSTOMER SERVICE. MADE RESERVATIONS & DID NOT HONOR. WAS LIED TO BY CHRISTINA WHO SAID SHE WAS GOING TO GET INTO THE RESTAURANT INSIDE THE LA CONCHA HOTEL & NEVER SHOWED UP. HAD LARGE FAKE PSEUDO BOUNCER GUY BE A JERK. WAS BULLIED BY & SURROUNDED BY 5 MEN FOR 2 PETITE WOMAN. DON’T WASTE YOUR MONEY THERE!

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30. OT

    OpenTable Diner

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on April 25, 2021

    overall1food1service1ambience1

    We got there and they told us they cannot accommodate our reservation because they no longer work with open table and they only accommodate hotel guests. It was extremely frustrating since we could not get in anywhere else because of the curfew.

    Report
31. D

    2Diners2

    Chicago

    29 reviews

    3.0

    29 reviews

    Dined on April 24, 2021

    overall3food3service3ambience4

    Hotel guards wouldn't let us in despite having made a dinner reservation. We had a delicious meal across the street instead at Waiters.

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32. OT

    OpenTable Diner

    Caribbean

    2 reviews

    1.0

    2 reviews

    Dined on April 23, 2021

    overall1food1service1ambience1

    When we reached to the location.m they told us that we could not come in. So we ended up having to look for another place to eat which was nearly impossible due to the fact that all restaurants were fully booked because of the curfew. Hence why I made the reservation. Long story short. Very disappointed!

    Report
33. MS

    MelissaS

    New England

    5 reviews

    3.0

    5 reviews

    Dined on April 22, 2021

    overall3food2service2ambience5

    Beautiful spot. Service was very slow - 20 minutes before anyone came to our table after seating. Overcooked appetizer and meal - calamari was like chewing gum and steak was charred (ordered medium). Pricey for what was received. Burger was cooked ok. Would not go back.

    Report
34. PG

    PaolaG

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on April 19, 2021

    overall5food4service5ambience5

    Great location, and beautiful ambience. The waitstaff was super attentive and extremely efficient. I was grateful to find a nice casual place to dine outdoors for the evening.

    Report
35. m

    melissal

    Denver

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 18, 2021

    overall5food4service5ambience5

    salad was nice but prefer to leave chick peas unfried-

    Report
36. OT

    OpenTable Diner

    Caribbean

    1 review

    1.0

    1 review

    Dined on April 12, 2021

    overall1food2service1ambience3

    I showed up with my reservation and they didn’t let me in. It is impossible to get a table in San Juan without a reservation right now, so I missed dinner because solera wouldn’t honor my reservation. Not a very good way to do business.

    Report
37. MB

    MontasiaB

    Caribbean

    1 review

    1.0

    1 review

    Dined on April 10, 2021

    overall1food5service1ambience5

    I made reservations and still wasn’t seated I think it was a race thing because a lot of people who was my color was seated.

    Report
38. K

    Kenny

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on April 10, 2021

    overall1food3service1ambience3

    We made a reservation days beforehand and then showed up but they wouldn't let us in the restaurant. They said due to covid they were only allowing hotel guests into the restaurant. This would have been totally fine if they had called or emailed us to give us a heads up. Instead we drove 45 minutes into the city and they wouldn't seat us. No apology or anything. Very frustrating experience.

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39. OT

    OpenTable Diner

    San Francisco

    6 reviews

    vip
    1.0

    6 reviews

    Dined on April 10, 2021

    overall1food1service1ambience1

    Don’t bother. They only let you eat if you are a guest of the hotel but they decided not to let you know ahead of time. So after a $60 uber to get there, we were turned away and sent to a restaurant next door that was pretty bad. It seems easy enough to update the app to let you know before you book but they chose not to.

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40. M

    Mocha

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on April 8, 2021

    overall5food5service5ambience5

    This wasn't my first time visiting. I visited for Thanksgiving and at that time the food was subpar. I decided to give it another chance because the view is top tier, and I must say, I was NOT disappointed. The view, our server and the food were all excellent!

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