Solera - La Concha

3.9
79 Reviews
$30 and under
Tapas / Small Plates
Relax poolside at Solera after a fun-filled day in Condado Beach. La Concha’s sophisticated open-air, multi-level terrace poolside restaurant with restaurant-style seating as well as casual, tropical-style lounge areas for drinks and mingling.

Support Solera - La Concha during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
What 79 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on all time ratings
3.9
food
4.0
service
4.2
ambience
3.7
value
Noise · Moderate
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OT
OpenTable Diner
Hawaii
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

The address in open table is wrong. Go to the Solera hotel which is a different address than what is provided

LM
LindaM
Philadelphia
5 reviews
Dined on January 7, 2022
Overall3food2service4ambience4

Food was fresh but was very bland for dinner. lunches were much better.

RP
RPNYC
New York Area
3 reviews
Dined on December 24, 2021
Overall1food1service1ambience1

I checked the Concha website and dining options. There was no mention of Solera being only for hotel guests. I called them too, but no one picked up. So i made a reservation at Solera on open table for Christmas eve dinner at 8 pm.
I get a call from someone after 5 pm saying they couldn't honor my reservation because I wasn't a hotel guest. And they claimed zero responsibility for the error on their website and on open table.
This 1 star review is specifically for that

OT
OpenTable Diner
New York Area
1 review
Dined on November 23, 2021
Overall5food5service5ambience5

Alejandro was an amazing server!! Food came out quick and was very good. Overall experience was great

OT
vipOpenTable Diner
Caribbean
1 review
Dined on August 22, 2021
Overall1food1service1ambience1

Solera no debe estar en OPEN TABLE, pues reservaciones no aplica para los walk-in.

Report
OT
OpenTable Diner
Caribbean
4 reviews
Dined on August 14, 2021
Overall2food4service3ambience5

Honestly they should state that after a certain time people who aren’t hotel guests can’t sit outside at Solera. We had to be instructed inside only and we couldn’t even take pictures. He was being sooo pressed about his job he didn’t give any leeway, they are strict. Place is very nice and next time I’ll be sure to be a guest bc the way they treat non guest is crap.

TY
vipTiffanyY
Washington DC
2 reviews
Dined on June 30, 2021
Overall3food4service4ambience3

Great good, small menu. Friendly staff

OT
OpenTable Diner
1 review
Dined on June 29, 2021
Overall5food5service5ambience5

Great Service EverythingWas Great!!!!

OT
OpenTable Diner
1 review
Dined on June 10, 2021
Overall3food3service3ambience3

Food took to long to come out

OT
OpenTable Diner
Miami
1 review
Dined on June 7, 2021
Overall1food1service1ambience1

Nunca nos atendieron, los meseros nos ignoraban, que pésimo servicio !!!

Report
OT
OpenTable Diner
1 review
Dined on June 3, 2021
Overall5food5service5ambience5

Great customer service !

OT
OpenTable Diner
San Antonio
1 review
Dined on May 25, 2021
Overall5food5service5ambience5

Very relaxing atmosphere!

OT
OpenTable Diner
Indiana
1 review
Dined on May 20, 2021
Overall1food1service1ambience1

Service was extremely poor. To the point me and my party left the restaurant to find another one.

OT
OpenTable Diner
Caribbean
5 reviews
Dined on May 1, 2021
Overall2food2service1ambience2

When you arrived, there is no one to greet you, people just sit wherever they want. You have to order trough a QR code, no one explains this. Drinks and food are seriously overpriced. The only appetizer worth ordering are the nachos.

They automatically add a 15% tip, even when the service did not live up to expectations due to the slowness of the servers.

b
vipbadservice
New York Area
10 reviews
Dined on April 26, 2021
Overall1food1service1ambience1

WORST. PLACE. EVER. RUDE OBNOXIOUS PRETENTIOUS PLACE. TOTAL LACK OF CUSTOMER SERVICE. MADE RESERVATIONS & DID NOT HONOR. WAS LIED TO BY CHRISTINA WHO SAID SHE WAS GOING TO GET INTO THE RESTAURANT INSIDE THE LA CONCHA HOTEL & NEVER SHOWED UP. HAD LARGE FAKE PSEUDO BOUNCER GUY BE A JERK. WAS BULLIED BY & SURROUNDED BY 5 MEN FOR 2 PETITE WOMAN. DON’T WASTE YOUR MONEY THERE!

OT
OpenTable Diner
New York Area
2 reviews
Dined on April 25, 2021
Overall1food1service1ambience1

We got there and they told us they cannot accommodate our reservation because they no longer work with open table and they only accommodate hotel guests. It was extremely frustrating since we could not get in anywhere else because of the curfew.

D
2Diners2
Chicago
29 reviews
Dined on April 24, 2021
Overall3food3service3ambience4

Hotel guards wouldn't let us in despite having made a dinner reservation. We had a delicious meal across the street instead at Waiters.

OT
OpenTable Diner
Caribbean
2 reviews
Dined on April 23, 2021
Overall1food1service1ambience1

When we reached to the location.m they told us that we could not come in. So we ended up having to look for another place to eat which was nearly impossible due to the fact that all restaurants were fully booked because of the curfew. Hence why I made the reservation. Long story short. Very disappointed!

MS
MelissaS
New England
3 reviews
Dined on April 22, 2021
Overall3food2service2ambience5

Beautiful spot. Service was very slow - 20 minutes before anyone came to our table after seating. Overcooked appetizer and meal - calamari was like chewing gum and steak was charred (ordered medium). Pricey for what was received.
Burger was cooked ok.
Would not go back.

PG
vipPaolaG
New York Area
6 reviews
Dined on April 19, 2021
Overall5food4service5ambience5

Great location, and beautiful ambience. The waitstaff was super attentive and extremely efficient. I was grateful to find a nice casual place to dine outdoors for the evening.

m
vipmelissal
Denver
5 reviews
Dined on April 18, 2021
Overall5food4service5ambience5

salad was nice but prefer to leave chick peas unfried-

OT
OpenTable Diner
Caribbean
1 review
Dined on April 12, 2021
Overall1food2service1ambience3

I showed up with my reservation and they didn’t let me in. It is impossible to get a table in San Juan without a reservation right now, so I missed dinner because solera wouldn’t honor my reservation. Not a very good way to do business.

MB
MontasiaB
Caribbean
1 review
Dined on April 10, 2021
Overall1food5service1ambience5

I made reservations and still wasn’t seated I think it was a race thing because a lot of people who was my color was seated.

K
Kenny
New York Area
4 reviews
Dined on April 10, 2021
Overall1food3service1ambience3

We made a reservation days beforehand and then showed up but they wouldn't let us in the restaurant. They said due to covid they were only allowing hotel guests into the restaurant. This would have been totally fine if they had called or emailed us to give us a heads up. Instead we drove 45 minutes into the city and they wouldn't seat us. No apology or anything. Very frustrating experience.

OT
vipOpenTable Diner
San Francisco
5 reviews
Dined on April 10, 2021
Overall1food1service1ambience1

Don’t bother. They only let you eat if you are a guest of the hotel but they decided not to let you know ahead of time. So after a $60 uber to get there, we were turned away and sent to a restaurant next door that was pretty bad. It seems easy enough to update the app to let you know before you book but they chose not to.

M
Mocha
Caribbean
2 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

This wasn't my first time visiting. I visited for Thanksgiving and at that time the food was subpar. I decided to give it another chance because the view is top tier, and I must say, I was NOT disappointed.
The view, our server and the food were all excellent!

OT
vipOpenTable Diner
Washington DC
4 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

Food was great, service was better !

l
lily
New York Area
7 reviews
Dined on March 22, 2021
Overall4food5service5ambience3

Great food and good service until it got busy and then our waiter disappeared (it’s cool, he was super nice). Music was loud and not my vibe but I can imagine some customers would like it.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on March 20, 2021
Overall3food3service5ambience5

Service and ambience were exceptional. For the price; the food was not up to our expectations.

OT
OpenTableDiner
Philadelphia
2 reviews
Dined on March 19, 2021
Overall1food1service1ambience1

Brunch was not actually at Solera but at a different restaurant in the hotel that honored our reservation. There was a lot of confusion figuring out where we had to go. Once we found the new location, it was not the poolside atmosphere we had in mind. Service was very slow. The waitress spilled our drinks. Kitchen didn’t pay attention to dietary restrictions we mentioned while ordering. My pancakes were burnt. Horrible experience

OT
OpenTable Diner
San Francisco
3 reviews
Dined on March 17, 2021
Overall5food5service5ambience5

Food was great! Vibe was relaxing by the pool. Spanish music playing sealed it all.

NC
NayshaC
Caribbean
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

It was a good place. Excellent music and food. And the service was great

OT
OpenTable Diner
Los Angeles
3 reviews
Dined on March 9, 2021
Overall5food5service5ambience5

Very nice, food was good. We ordered a bottled of champagne and enjoyed the beautiful view.

WW
WilliamW
Chicago
16 reviews
Dined on March 4, 2021
Overall5food5service5ambience5

Had drinks and food out by the pool. Music and service was great as well as the food. Can’t wait to go back!

OT
vipOpenTable Diner
Birmingham
1 review
Dined on February 27, 2021
Overall4food5service3ambience5

Our original server wasn’t present and we were left without a server for a while. We managed to flag down Neyali who was so wonderful and accommodating— 10/10 would recommend her

ET
vipEddieT
New York Area
8 reviews
Dined on February 19, 2021
Overall5food5service5ambience5

Carlos the server was wonderful. Very accommodating!!

OT
OpenTable Diner
1 review
Dined on February 15, 2021
Overall3food3service1ambience4

Slow service.

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall1food1service1ambience4

We didn’t even get served. Walked in the hotel and directed me to the doors that lead to the pool. Hostess referred to me going upstairs instead. Waited for another hostess to tell me I came to the wrong side and to go to the pool entrance again. I went and told him what was said so he let me into the pool area. There’s no hostess stand and no one was able to serve my Husband and I. We ended up seating ourselves by the pool. We sat and waited from 845 to 915. A server from another table looked at us and didn’t even bother to ask if we needed help. It was our last night in San Juan, my husbands birthday and Valentine’s Day. You can see my frustration. Thanks for nothing.

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall1food1service1ambience1

We showed up to our reservation fighting all the traffic. After being scanned for temp and given hand sanitizer tye front door guy checked my reservation. He told is where to go. We were greeted by another guy at another door. He just said go in. We asked a waiter and he said just sit anywhere. So we sat by a table by the pool (made sense because our reservation said pool side). After 45 mins of waiting there we walked out. As we are walking out I saw a paper sitting on the podium of the guy at the door saying that Valentines day dinner was moved to another restaurant. Long story short, no dinner for us on Valentines day. Worst experience.

LJ
LogenJ
Washington DC
3 reviews
Dined on February 14, 2021
Overall1food3service2ambience3

Kitchen and wait staff were laughably unprepared for the Valentine's day dinner crowd. With all hands on deck, it took 2 hours before our desert came out. The funny part was that our entrees still hadn't come out. Groups began walking out around 10 PM after arriving at 8 PM.

FAQs

Solera - La Concha is rated 3.9 stars by 79 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.