Snug Harbor Jazz Bistro

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1. a

   albertj

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The show was outstanding. I met some guest from Canada and I know that they were satisfied. Keep up the good work.
   

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2. t

   tjamesb

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service5ambience4

   The Snug Harbor Jazz Bistro had very good food, however, for the price the portions were fairly small and my date and I left feeling hungry. Further, the jazz band was a floor up so not necessarily live music we're you're eating. But, what we did eat was delicious !
   

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3. CG

   CaliG

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service5ambience5

   The food was really good. Only regret, peach cobbler, dough undone.
   

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4. JR

   JohnRovi

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined on May 22, 2023

   overall5food5service5ambience5

   Delectable etouffee, light and satisfying peach cobbler, fabulous Hurricanes, and then the performance by Betty Shirley and ensemble, a local treasure and fine artist, all of it was very real and true, relaxed and fun. Can't wait to come back!
   

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5. PL

   PatriciaL

   1 review

   4.0

   1 review

   Dined on May 21, 2023

   overall4food3service3ambience4

   Very pleasant to enjoy dinner before listening to the great music at Snug Harbor.
   

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6. VF

   VanF

   Central Coast

   8 reviews

   1.0

   8 reviews

   Dined on May 20, 2023

   overall1food1service1ambience1

   I booked this venue for my partner’s birthday during our trip to NOLA. I booked a 730 table for 2 and the band was scheduled to start at 9. When we got there they advised me that the restaurant and performance were completely independent of each other and that the performance had been sold out for weeks. We were disappointed and angry over the deception of the website, but it was Friday night in New Orleans and getting another dinner reservation might be problematic, so we swallowed our pride and went into the restaurant. It wasn’t impressive and after two of the items we requested weren’t available we walked out.
   

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7. e

   epicurious

   Portland

   15 reviews

   4.0

   15 reviews

   Dined on May 18, 2023

   overall4food4service5ambience4

   Steak burger, chicken sandwich, baked potato, rice and bean, all very good. The server was attentive and friendly. Entirely satidfactory.
   

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8. TG

   ToiG

   Los Angeles

   8 reviews

   4.0

   8 reviews

   Dined on May 13, 2023

   overall4food4service5ambience5

   Food and service was good. Great music also! Very nice staff!
   

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9. J

   John23

   New England

   6 reviews

   4.0

   6 reviews

   Dined on May 12, 2023

   overall4food5service5ambience3

   We had a great meal at Snug Harbor prior to the jazz show. Blackened fish, red beans and rice, and peach cobbler were stand outs. Service was friendly and prompt. The atmosphere, tables and paintings were not posh. Go here for the food and service and you won’t be disappointed.
   

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10. RD

    RobertD

    1 review

    5.0

    1 review

    Dined on May 10, 2023

    overall5food4service4ambience3

    a great little spot on Frenchmans Street. Live jazz (not part of the dinner) and very friendly staff and bands. The menu is simple but the food is good.
    

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11. l

    liscal1

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on May 8, 2023

    overall1food1service2ambience1

    The food was terrible and the host was very rude, 6 of our 8 people were there at 9:20 for a 9:30 reservation but he wouldn't seat us, then gave us a table by the kitchen. They had no clean silverware and the only napkins we got were cocktail napkins. Not a good experience.
    

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12. SS

    ScottS

    Toledo

    1 review

    5.0

    1 review

    Dined on May 8, 2023

    overall5food4service4ambience5

    Great evening. Relaxing atmosphere. Oh and a surprise appearance by John Batiste. Outstanding and a story I’ll tell for a long time
    

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13. LK

    LisaK

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on May 8, 2023

    overall1food2service1ambience1

    we arrived for dinner and we’re greeted very rudely by an older man (we think is the owner?)who wouldn’t seat us till all of our party was there. that’s ok, but he was so mean and demeaning about it. we had tixs to the show that night so we had to eat quickly, and two of us did not receive our food at all while the others ate so we were late to the show. at the show we tried to find seats and the staff in the club were so rude, one guy even pushed our friend, a woman. Just terrible attitude all around. Thankfully, the music was great so deep bow to the musicians for making up for such a very bad vibe otherwise.
    

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14. MM

    MikeM

    Houston

    27 reviews

    vip
    3.0

    27 reviews

    Dined on May 7, 2023

    overall3food2service2ambience3

    My wife has the Crab Cakes, with no crab that we could find, mosty breading, and I had the Fish Marigny, it was average at best. But hey !! it was fun walking around Frenchmen Street!
    

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15. WR

    WineRocks

    Portland

    8 reviews

    5.0

    8 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Fantastic Cajun/Creole food that will set the tone for a great night of Jazz in the club!
    

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16. JC

    JCAdams

    1 review

    3.0

    1 review

    Dined on May 5, 2023

    overall3food2service2ambience2

    Music was great, 5 stars. However the food was awful! I ordered blackened salmon and received burnt, dry, tasteless salmon! If I visit again, it will be only for the music.
    

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17. JS

    JanetS

    1 review

    1.0

    1 review

    Dined on May 4, 2023

    overall1food1service2ambience2

    We were excited to have dinner based on the reviews. Starting off the wines on their wine list were not available. The manager came and showed us their new wine list which is very limited. He offered to comp one of our three bottles for our group which was appreciated. It was downhill from there. The food took at least 30 minutes and all servings were NOT warm when served Salmon was ok broiled shrimp was lukewarm at best. Three orders of etouffee were sent back due to cold temperature Side of jambalaya was cold and dried out. Non edible. Another side of red beans were cold. We finished our drinks and no offer to replenishment and asked for water twice. Asked to speak to manager and that was at least 15 minutes. No apologies offered . Overall very disappointing and would not recommend.
    

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18. a

    anniebananie1

    Philadelphia

    16 reviews

    5.0

    16 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5

    Casual and low key great music upstairs!!!
    

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19. PM

    PaulM

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service5ambience5

    We arrived early for our meal and were immediately seated. Our waitress Jasmine was wonderful and the food was awesome. Will definitely be back
    

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20. DG

    DavidG

    New England

    6 reviews

    3.0

    6 reviews

    Dined on April 19, 2023

    overall3food3service3ambience2

    Food was mediocre. Jazz non existent at 6:30, despite being listed online that the music starts at 6:30
    

    Snug Harbor Jazz BistroResponded on April 22, 2023Hi David, thanks for your feedback. Definitely sending your feedback to kitchen manager. As for the music, no where online has it ever said that we have music at 6:30pm. For 40 Years we have hosted shows nightly at 8:00pm & 10:00pm, and during Jazz Fest at 9:00pm & 11:00pm. This is easy to see by simply viewing our website music calendar where all show times are clearly posted. This is mimicked verbatim on our social media pages & local listings. Club has always been separate from restaurant.
    

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21. R

    Rebecca

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on April 19, 2023

    overall2food2service3ambience2

    It was disappointing that the music was in a different venue at a different time. Not what we had expected. The food was very mediocre and exceedingly greasy.
    

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22. NO

    NOLALocal

    New Orleans

    12 reviews

    vip
    4.0

    12 reviews

    Dined on April 14, 2023

    overall4food4service4ambience5

    It’s a very unpretentious and relaxed dining experience. But the reward for this laid back and informal bistro is getting truly delirious food for much less than you’d expect.
    

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23. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    4.0

    3 reviews

    Dined on April 12, 2023

    overall4food3service5ambience4

    Thank for the dinner and the vibe …. Great burgers
    

    Snug Harbor Jazz BistroResponded on April 22, 2023Thanks! Come back and hang again soon!
    

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24. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined on April 9, 2023

    overall2food1service5ambience2

    Food lacked tasteful seasoning, chicken was dry, blackened seasoning tasted like burnt meat.
    

    Snug Harbor Jazz BistroResponded on April 22, 2023We are certainly sorry to hear your dining experience in the restaurant was not great. Thank You for your feedback. Your notes have been sent to the new management, which is engaged beginning May 1st. Please do consider a second try under new management sometime this year. We hope to see you soon!
    

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25. F

    Fletch

    Las Vegas

    1 review

    3.0

    1 review

    Dined on April 7, 2023

    overall3food2service3ambience3

    Food was mediocre. Thought we were seeing a show but that was separate which was fine, but you can definitely skip the food. Much better food everywhere else.
    

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26. KJ

    KeithJ

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on April 6, 2023

    overall5food5service4ambience4

    Food was excellent and plentiful. Not too pricey. Broccoli was good but expected better as the the other foods and sides were very good. Overall 100 percent worth the visit based on friends recommendation.
    

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27. AS

    AlistairS

    London

    6 reviews

    vip
    4.0

    6 reviews

    Dined on April 3, 2023

    overall4food4service5ambience5

    Great jazz place. Come here for the music. Dinner good but it’s the jazz that counts.
    

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28. CR

    CassandraR

    New Orleans

    1 review

    2.0

    1 review

    Dined on April 2, 2023

    overall2food2service2ambience3

    We really came for the jazz music though didn't realize the dining and jazz wasn’t connected (completely our oversight). We got there right at our reservation (6p) which is when they opened. We had 3 reservations for 3 tables with 20 people, each with our own server. One table had entrees when the other just got appetizers and the third table (ours) still waiting to meet our server. The management came and did apologize and comped appetizers for the wait (thank you) as they said there was a communication issue with who was serving our table. No problem though issues still happened after: glass was cracked severely 3 major ones with chucks out, had to wait even longer for replacement; Drinks were typically not filled through the night; We ended up getting our entrees after the other tables had already eaten their meal. Then one entree came cold, it was just a potato. The seafood platters were really really good!! The burgers and chicken sandwich were ok. The bread pudding was also really really good!! They made the other tables leave before we were done which was an issue was we all rode together and 2 of the drivers were at our table. Also, be aware that they DO NOT split checks at all and a minimum of 20% tip automatically included regardless of you think it was worth 20%. The server was nice and apologetic for most of the night. All in all we had reserved the restaurant based on reviews and confirmed by the recommendation of one of the tours that day. I guess it was just an off shift as the ratings didn’t meet expectations. We had 7 at our table and still spent $240 (didn’t include the appetizers..again thank you). A better experience was at another restaurant the day prior with way less expense. Really hoping they had a bad day.
    

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29. TC

    TomC

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5

    If you have tickets to see a show there, then by all means eat there.
    

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30. PS

    PeterS

    New Orleans

    1 review

    2.0

    1 review

    Dined on April 1, 2023

    overall2food2service2ambience3

    Menu wasn't very interesting and overpriced for what we had. The Jambalaya was mediocre and the burger was overcooked. We asked to see desert menu but it never arrived, we just got the bill placed in front of us. Of all our dining experiences in New Orleans is was the most disappointing. If you want to listen to Jazz then you have to purchase a ticket for a private room session.
    

    Snug Harbor Jazz BistroResponded on April 22, 2023Thanks for your feedback Peter, and we are truly sorry your dining experience in the restaurant was less than great. Beginning May 1st, Snug Harbor is under new management, and we hope we can have you back for a second chance sometime soon. Your notes have been sent to new management. Please do let us know on your return, so we can provide you with better attention. As for the music, for 40 years, Snug has hosted 2 venues in 1 building; a restaurant on 1 side & world-renowned jazz club on othe.r
    

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31. ZK

    ZeynepK

    London

    1 review

    5.0

    1 review

    Dined on March 29, 2023

    overall5food5service5ambience5

    Delicious meals. My friend and I shared 3 dlshes between us. All high quality
    

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32. MB

    MichelleB

    Edmonton

    1 review

    3.0

    1 review

    Dined on March 27, 2023

    overall3food3service4ambience4

    I was expecting the food to be better based on passed reviews. Also the name and web site leads you to believe that you can hear live music.
    

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33. JM

    JulyM

    San Francisco

    8 reviews

    5.0

    8 reviews

    Dined on March 26, 2023

    overall5food5service5ambience4

    Everything was good, I choose this place because of the Jazz Music and when I get there I leen that for that jazz music has a fee for you to see $20.00 extra. There a lot of places around with free jazz music, if I new I would choose others rest 😉
    

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34. C

    Clbb

    Houston

    30 reviews

    vip
    4.0

    30 reviews

    Dined on March 23, 2023

    overall4food3service5ambience3

    Our server was great! Reasonable prices, too. Great place to eat before jazz show next door.
    

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35. C

    Chara

    London

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food1service4ambience4

    Food was not good but service and atmosphere were nice
    

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36. t

    theatergirls

    Salt Lake City

    3 reviews

    2.0

    3 reviews

    Dined on March 17, 2023

    overall2food2service2ambience2

    The experience was not as expected. Host was unwelcoming, bartender seemed put out wait staff was rushed but slow to attend to our table. Food was mediocre, and the burgers were overcooked. Not what we expected after having multiple exceptional meals in and around New Orleans.
    

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37. RS

    RebeccaS

    Detroit

    1 review

    vip
    3.0

    1 review

    Dined on March 12, 2023

    overall3food2service4ambience3

    Great place to hear music, but a very mediocre place to dine. With all the great food in New Orleans, this restaurant’s offerings are disappointing. Fish was over cooked and under seasoned, sides were bland.
    

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38. MH

    MarkH

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on March 12, 2023

    overall5food4service4ambience5

    Enjoyed dinner and concert afterwards - seating comfortable for 6, noise levels reasonable, terrific local ingredient based meals. Will return on my next visit to NOLA.
    

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39. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on March 6, 2023

    overall5food4service5ambience5

    I had a filet mignon cooked a perfect medium rare. Hubby had the New York strip, looked more like a flank steak but still very tasty. The only real complaint is our asparagus was served lukewarm almost on the cooler side. Had delicious peach cobbler for dessert though! Absolutely loved the show afterwards.
    

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40. k

    kaygold

    New Orleans

    9 reviews

    5.0

    9 reviews

    Dined on March 5, 2023

    overall5food5service5ambience5

    Always enjoy food and performances at this venue. Staff is always friendly. I will continue to return for a chill Saturday night
    

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