Smoking Lobster Cowes - Isle of Wight

Smoking Lobster Cowes - Isle of Wight reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Vincent VIP

   Isle of Wight16 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Regular diners at this excellent restaurant. Delicious food beautifully presented. Staff welcoming and efficient. Always a pleasure to dine at the Smoking Lobster.
   

   Is this helpful?

2. A

   Adam

   London5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely meal. New menu which is not as fun as the old one but very good anyway. Thanks
   

   Is this helpful?

3. P

   Peter

   London2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food with excellent service and great ambience .
   

   Is this helpful?

4. C

   Chris

   South Wales1 review

   1.0

   Dined on April 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Admittedly Our visit was at the end of a 4 day Bank Holiday but it was pretty shambolic. Food was delivered to us before we had even ordered ; clearly other diners food. There was no obvious leadership , as in a Maitre D’, young fairly gormless waiting staff who trotted out lines like “you’re really welcome” or “how’s your food “ with nil sincerity and no idea of what they would do if they got a negative response. Duck roll starters were bland and tasteless, almost certainly out of a deep freeze pack . The tempura batter on the monkfish was unpleasant and doughy and only two modest goujons for a Main course costing £30 seemed very ungenerous. The Asian slaw was curling round the edges,looked and tasted 3-4 days old, almost as tired as the lettuce with dressing. All in all a meal to forget, which was a shame being a Birthday treat/outing , & £144 Bill was a long way from good value.
   

   Smoking Lobster Cowes - Isle of WightResponded 2 days ago

   Dear Chris, We are very sorry you had a bad experience. We did have a busy weekend however, this shouldn't affect the quality of what we deliver, or the service. We have talked as a team and spoke about how you seemed unhappy so they paid special attention making sure things were delivered efficiently after the till technical problem had been addressed to yourselves. With regards to the spring rolls, like all of our food they are made fresh rather than frozen, but should not have been bland. The tempura monkfish should not have been doughy, so I am very sorry this happened. We always do a check back on the table giving the customer the opportunity to discuss anything or for us to rectify any mistakes. We would love you to try us again, with an offer of a drink on arrival.
   

   Is this helpful?

5. HC

   HugoCamacho

   Gloucestershire8 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The fusion of favours its simply sublime. Amazing food we share lots of starts & the had the amazing platter & not forgetting the amazing rose wine. We were so full but could not resist a dessert. Amazing ambience, friendly staff & thank you for being dog friendly. Charlie loves coming to Smoking Lobster.
   

   Is this helpful?

6. a

   alexy

   Isle of Wight8 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last night the food and service were absolutely superb! Brilliant atmosphere buzzy and fun. We could not have enjoyed our evening more. Delicious cocktails before supper and then mouthwatering small bites with a brilliantly paired white wine. Can’t wait to come back.
   

   Is this helpful?

7. J

   Jo

   Hampshire2 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Friday in there so it was bursting at the seams . Staff were really attentive , super friendly and helpful . Food was of the highest standard and we had a wonderful evening . They even accommodated our 2 dogs. Absolutely lovely ! We will definitely be back. Thank you 🤩
   

   Is this helpful?

8. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful early evening dinner with our two children. The food was pretty much faultless! The service was great. Our two children tried lots of new dishes and we all had a thoroughly enjoyable evening! Thank you very much.
   

   Is this helpful?

9. L

   Liz

   Bristol1 review

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and food. Probably one of the best meals I've ever had. Would definitely recommend and will be coming back when we visit IOW again
   

   Is this helpful?

10. S

    Steven

    London3 reviews

    4.0

    Dined on April 12, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3

    Excellent food. Great menu and everything we ordered was described perfectly. Some of the dishes were outstanding. Specials were varied and the detailed nformation was precise. A good if slightly expensive wine list. Service lacked a little attention to detail, we felt some room for improvement here. Upon entering no staff greeted us for quite some time. At the table we had to ask twice for water and some eating implemts were missing.
    

    Is this helpful?