Smoking Lobster Cowes - Isle of Wight

Smoking Lobster Cowes - Isle of Wight 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Antony

   London1則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We were very well looked after by the friendly and attentive staff. Food as ever was excellent!
   

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2. K

   Karen

   London4則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Took my elderly mother for a special lunch and they could not have been more attentive. We had the most delicious food and the place was cool and stylish but also comfortable. Excellent all round.
   

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3. S

   Sarah

   West Wales1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great experience. Friendly staff. Lovely food (we had researched in advance). Our high expectations were met. Delicious sharing plate and great dessert and coffee. Would definitely recommend.
   

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4. N

   Nicola

   Hertfordshire2則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Really lovely food and staff very helpful - would definitely recommend.
   

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5. D

   Darren VIP

   London2則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great atmosphere, wonderful fresh fish caught by the restaurant, excellent wine list and fantastic cocktails. All served by happy, friendly and knowledgeable people.
   

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6. A

   Andy

   Hampshire1則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Really friendly and attentive service and lovely atmosphere. The food was incredible - the best we've had for a long time - Gurnard starter, Lobster main and awesome deserts. Also great gluten-free knowledge and flexibility for my wife - that's pretty rare! So overall a great experience - highly recommend - we'll be back as soon as we can!
   

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7. V

   Vincent VIP

   Isle of Wight16則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Regular diners at this excellent restaurant. Delicious food beautifully presented. Staff welcoming and efficient. Always a pleasure to dine at the Smoking Lobster.
   

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8. A

   Adam

   London5則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Lovely meal. New menu which is not as fun as the old one but very good anyway. Thanks
   

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9. P

   Peter

   London2則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful food with excellent service and great ambience .
   

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10. C

    Chris

    South Wales1則評論

    1.0

    在2025年4月21日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 3

    Admittedly Our visit was at the end of a 4 day Bank Holiday but it was pretty shambolic. Food was delivered to us before we had even ordered ; clearly other diners food. There was no obvious leadership , as in a Maitre D’, young fairly gormless waiting staff who trotted out lines like “you’re really welcome” or “how’s your food “ with nil sincerity and no idea of what they would do if they got a negative response. Duck roll starters were bland and tasteless, almost certainly out of a deep freeze pack . The tempura batter on the monkfish was unpleasant and doughy and only two modest goujons for a Main course costing £30 seemed very ungenerous. The Asian slaw was curling round the edges,looked and tasted 3-4 days old, almost as tired as the lettuce with dressing. All in all a meal to forget, which was a shame being a Birthday treat/outing , & £144 Bill was a long way from good value.
    

    Smoking Lobster Cowes - Isle of Wight已於2025年5月1日​回覆

    Dear Chris, We are very sorry you had a bad experience. We did have a busy weekend however, this shouldn't affect the quality of what we deliver, or the service. We have talked as a team and spoke about how you seemed unhappy so they paid special attention making sure things were delivered efficiently after the till technical problem had been addressed to yourselves. With regards to the spring rolls, like all of our food they are made fresh rather than frozen, but should not have been bland. The tempura monkfish should not have been doughy, so I am very sorry this happened. We always do a check back on the table giving the customer the opportunity to discuss anything or for us to rectify any mistakes. We would love you to try us again, with an offer of a drink on arrival.
    

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