Smith & Wollensky Houston, described as casual elegance, is divided into intimate dining areas with polished wood floors and brass trim. The various rooms, which are utilized for both a la carte dining and private dining can accommodate from 8-120 guests.View Private Dining Details
Enjoy the Smith and Wollensky dinner menu all day Easter Sunday. Featuring USDA Prime dry-aged steaks, Colorado Lamb Chops, and seasonal seafood with award-winning wine lists.
Sunday, April 1, 2018
Likely my last visit there. Nothing exceptional. Just overpriced items on the menu and lackluster service.
My husband and I celebrated our wedding anniversary at Smith and Wollensky on March 17th. The service was amazing, very attentive and every one who came to our table made sure to tell us Happy Anniversary. We had dinner during their Steak and Whiskey event and we were able to try the whiskey-aged steaks. My husband said it was one of the best steaks he ever had and we will be making Smith and Wollensky a tradition for our anniversary in the future!
Excellent service and food portions were above average
Great as always
Food was very good
Service was impeccable
We took my parents for lunch at SMith and Wollensky for their 60th anniversary. They were very accommodating for accepting a last minute reservation. We had planned to go to another restaurant but found out at the last minute that they didn't open until later that day. We got there a little earlier than we had scheduled our reservation and were seated in a private room since we had a large party. The staff were very friend and provided excellent service. The room we were seated was a bit dark for some of our party members, but the staff did try to brighten things up a bit by turning on a lamp and brightening up the recess lighting. The food was delicious and they had a pretty good selection on the menu to choose from.
Now the only complaint I have is the smell. As soon as we walked through the door, we got a whiff of a loud sewer gas smell. I started to leave, but I was expecting other guess so I had to stay because of the large party that we were expecting. They really need to get that sewer smell resolved. That's the only bad thing that I can say about the restaurant.
The restaurant was freezing and when asking for the air to be cut down I was simply told I could be moved but it’s still cold. My steak wasn’t cooked correctly the first or second time I asked, the Mac and cheese was gross so I sent it back and ordered mashed potatoes which came out after I was done eating. Our waiter was not very attentive so I had to ask several others when I needed something. Overall I’d rather spend my money elsewhere as opposed to eating here again.
Muy buen servicio, la comida excelente, no dejen de pedir las ostras!
Amazing beef. Money well spent.
The food was amazing. My lobster tail was delicious
We celebrated Valentines day late. I believe we had the best table. Corner by the windows 2nd level, overlooking Highland Village. Food was good service was too...
Fabulous. I had the steak tips. Wonderful food, service, and ambience. I can’t wait to go back.
The food and service was mediocre for a premium steakhouse. I had to repeatedly request ice tea refills and the salad was served with the steaks.
Great food… could do better on the ambience
Great environment, food no wait time no wait time to be seated. Our server did lack some knowledge and experience after being ask some questions about the menu and didn’t check with us as frequently. A different server by the name of Gavin stop by and checked on us so I asked him about the menu he was very knowledgeable about the menu
Horrible service. The waiter dropped our plates and I spent most of the night with an empty glass.
Our server was awesome. Great sense of humor. Food was fantastic and his recommendations were on point.
Great experience except it was freezing
Steak was cooked to perfection. My wife couldn't stop talking about how good the salmon was. Everything was great and met all expectations of a top tier establishment should be. Definitely will be revisiting!
Off the bat, the service was about as bad as I've seen at an upscale restaurant. We had to ask another waiter for assistance. I had an outward view so I could see the waiter doing nothing. We were the first to be seated and while we were there, only one additional table was seated. The music was too loud. The food was even a little overcooked. It was an overall bad experience.
The strange thing about this evening was that it spoiled our Valentine's day dinner one day early. But oddly enough, we had a wonderful time at S&M just three weeks earlier. We also had an early table but everything was great. The wait staff was superb and the food was delicious. The first impression was a good one, but the last, unfortunately, will be indelible.
Great place to eat and have your anniversary dinner. Staff gets an A++
The waiter was very pleasant and in tuned to all our needs. He did an outstanding job. We will be back again, count on it.
S&W is an excellent steakhouse serving prime, aged beef. The dry aged strips are great, as are the wet aged filets. Sides are generous and served family style for sharing. Yes, it is a bit too expensive to eat at everyday, but for special occasions I don’t know that you could do any better.
Great service. Awesome food. And the noise wasn’t so loud that you had to shout. We loved it. Will definitely be back. Encourage people to give it a try over some of the other “louder” steak places.
My first visit, the food was good and the service was outstanding
Food was excellent. New server was slow as hell. Had to ask for refills. He was busy playing in the back. Disappeared for long periods repeatedly.
First visit for my wife and I . BEAUTIFUL place. Meal (brunch) was simply marvelous!! Excellent customer service. It's very pricey, but delicious food, nonetheless. Beautiful view from upstairs. Will definitely visit again.
Everything was wonderful
New Years celebration dinner . Food was really good and service was great. Nice view of highland village . Only complaint was the angry shrimp appetizer . 23 dollars for three shrimp . Oh well, everything else was fine .
I was not able to eat there since there was no one there to greet us and to sit us down. After chasing a server, he sat us and gave us some menus. We waited there for at least 10!minutes until we decided to leave.
No one said anything as we walked out.
Amazing that in a place like S&W, this thing happens
It had loads of potential, but for the price and considering it was New Year’s Eve they really dropped the ball. Reservations were not organized then it just became a ripple effect. The servers are not very disciplined and there are better Steakhouse options in the city.
While we had a wonderful time, the place and people are amazing, we were not quite ready for the pricing. We did manage to pay the bill but WOW, quite pricey. Wonderful, wonderful place for anyone with extra money. Had a great time!
From the moment we arrived it felt like something was off. The hostess was only slightly friendly and ordered us upstairs instead of showing us the way. Our server (we only had one, which seems like a waste because there were only 3-4 tables there and it seemed like a strict rule that none of the other servers were allowed to touch any other table) was absolutely awful. He was never around it we only had our water glasses filled once... at the end. Steak was good, the brussel sprouts side had vinegar in it and was not what I expected from the menu description, and the foie gras appetizer was soaked in so much sauce you couldn’t taste the foie gras. When we got our check, the waiter did not take off the filet that I had order but they were all out of (a $60 mistake mind you) and when we tried to mention it he said “oh I forgot to take the filet off” before we even said anything. Hmmmmmm. I understand an “old-fashioned steakhouse experience” but there is no excuse for stains on the walls, bubbling wall paper, dusty fixtures, and non-existent service at a place that costs at least $100 per person. It definitely seems like training/management issues are at the heart of the problems with the restaurant.
El servicio muy lento,la comida excelente
Richard was our server and he was great! Was very aware that my party was there on business and gave us plenty of space and time!
The food is always excellent!
Steak had way too much seasoning on it. Tried to scrap it off! Ruined the dinner.
We had a 3:00 reservation, so when it came time to order desert we were very disappointed that they had already ran out of 3 of their dessert items.
We went to the Houston location for Christmas lunch at 2pm. The experience started off bad, had to wait for 20+ on our reservation, once seated we waited another 10+ minutes and then I had to ask the hostess to let the wait staff that we were seated, finally had our drink order taken. Received our drinks and some bread and waited some more, flagged down the waitress and ordered our meal with some starters. We were served the soups & salad which were good, so thing were looking up but once the entrees were served, the disappointment returned. My Signature Filet was very tough although I ordered it med rare, and my wife's Salmon was not cooked evenly and only the edge were cooked thoroughly. I would normally bring to the attention of mgmt but since it was Christmas, my wife didn't want to say anything , after dessert, we paid our bill and left.
I normally would not complain on a public forum like this site but since I emailed Smith & Wollensky already with no response, I felt that it was appropriate. It was an approximately $300 meal so I would expect at least an acknowledgement of my email.
FOLLOW UP - the General Manager did contact me last night (1/4/18) via email and is handling the situation.
Not good at all. Table was dirty had to clean it off. Wine glass had a finger print on it. Servers kept putting dirty dish cart next to my table. I had to remind my waitress to bring my drinks. I will not eat there again. I spent $250 on the meal.
Waitress was very nice, just a little distracted.
I made this Christmas Day lunchtime reservation months in advance. I called at the time to insure they would indeed be open, and to ask about what they would be serving. A long-term employee described how it would be the usual turkey & dressing "traditional meal" they always serve for Christmas lunch & dinner ("It's very popular").
A few weeks before the date, I checked their website and it stated "We'll be serving from our Winter menu." So I called to ask about the apparent switcheroo, and they apologized and said they would be serving their usual lunch menu. I got the same information when they called a day prior to confirm the reservation.
I was floored to find out upon arrival that the menu would be their *dinner* menu for 1PM lunch. A menu that is much more expensive than their lunch menu (for the same items), but sans the lighter fare. So much for sending the group a lunch menu pdf so they could have their entrees already in mind.
Six of us had lunch, and we were placed in an overflow room, not the main room (no biggie, but hey I made the reservation months in advance). Slow service; mistakes on the order; criminally expensive $9.00 sides (for asparagus?!). Even though two out of six of us ordered soup and appetizer for the meal (and only a few glasses of prosecco), the bill ended up over $500. I paid much less than that for a stellar Thomas Keller meal at Napa's Ad Hoc for our recent Thanksgiving meal.
And is it just me, or is it strange to have an all-African-American older male wait staff wearing white jackets and bow ties? It bristles of a throw-back to the 1950s.
Needless to say, I can't recommend the place and won't be going back.