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About Smith & Wollensky Steakhouse - Houston
Exclusive dining for Houston’s most exclusive village.
Situated in Houston’s affluent Highland Village, our traditional green-and-white steakhouse is more than a neighborhood icon, but one of the most desirable destinations in the Houston steak scene. Seating up to 350 guests and a perfect complement to the upscale shopping retail district, it’s the ultimate atmosphere for luxury dining and drinking.
Houston, TX 77027
Steakhouse, Steak, Seafood
Hours of Operation:
Monday through Wednesday: 11:30am–11:00pm
Thursday through Saturday: 11:30am–1:00am
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Banquet, Bar Dining, Bar/Lounge, Beer, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Indoor Smoking Area, Late Night, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, View, Wheelchair Access, Wine
Special Events & Promotions:
Enhance the ambiance of your event while enjoying our full menu of dry-aged steaks and more in private dining rooms that each offer a uniquely different visual experience. From light and airy rooms for wedding receptions to richly decorated spaces for formal dinners, our private dining facilities offer options as individual as your guests.
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Smith & Wollensky Houston, described as casual elegance, is divided into intimate dining areas with polished wood floors and brass trim. The various rooms, which are utilized for both a la carte dining and private dining can accommodate from 8-120 guests.
Smith & Wollensky Steakhouse - Houston Ratings and Reviews
I was not able to eat there since there was no one there to greet us and to sit us down. After chasing a server, he sat us and gave us some menus. We waited there for at least 10!minutes until we decided to leave.
No one said anything as we walked out.
Amazing that in a place like S&W, this thing happens
It had loads of potential, but for the price and considering it was New Year’s Eve they really dropped the ball. Reservations were not organized then it just became a ripple effect. The servers are not very disciplined and there are better Steakhouse options in the city.
From the moment we arrived it felt like something was off. The hostess was only slightly friendly and ordered us upstairs instead of showing us the way. Our server (we only had one, which seems like a waste because there were only 3-4 tables there and it seemed like a strict rule that none of the other servers were allowed to touch any other table) was absolutely awful. He was never around it we only had our water glasses filled once... at the end. Steak was good, the brussel sprouts side had vinegar in it and was not what I expected from the menu description, and the foie gras appetizer was soaked in so much sauce you couldn’t taste the foie gras. When we got our check, the waiter did not take off the filet that I had order but they were all out of (a $60 mistake mind you) and when we tried to mention it he said “oh I forgot to take the filet off” before we even said anything. Hmmmmmm. I understand an “old-fashioned steakhouse experience” but there is no excuse for stains on the walls, bubbling wall paper, dusty fixtures, and non-existent service at a place that costs at least $100 per person. It definitely seems like training/management issues are at the heart of the problems with the restaurant.
We went to the Houston location for Christmas lunch at 2pm. The experience started off bad, had to wait for 20+ on our reservation, once seated we waited another 10+ minutes and then I had to ask the hostess to let the wait staff that we were seated, finally had our drink order taken. Received our drinks and some bread and waited some more, flagged down the waitress and ordered our meal with some starters. We were served the soups & salad which were good, so thing were looking up but once the entrees were served, the disappointment returned. My Signature Filet was very tough although I ordered it med rare, and my wife's Salmon was not cooked evenly and only the edge were cooked thoroughly. I would normally bring to the attention of mgmt but since it was Christmas, my wife didn't want to say anything , after dessert, we paid our bill and left.
I normally would not complain on a public forum like this site but since I emailed Smith & Wollensky already with no response, I felt that it was appropriate. It was an approximately $300 meal so I would expect at least an acknowledgement of my email.
FOLLOW UP - the General Manager did contact me last night (1/4/18) via email and is handling the situation.
I made this Christmas Day lunchtime reservation months in advance. I called at the time to insure they would indeed be open, and to ask about what they would be serving. A long-term employee described how it would be the usual turkey & dressing "traditional meal" they always serve for Christmas lunch & dinner ("It's very popular").
A few weeks before the date, I checked their website and it stated "We'll be serving from our Winter menu." So I called to ask about the apparent switcheroo, and they apologized and said they would be serving their usual lunch menu. I got the same information when they called a day prior to confirm the reservation.
I was floored to find out upon arrival that the menu would be their *dinner* menu for 1PM lunch. A menu that is much more expensive than their lunch menu (for the same items), but sans the lighter fare. So much for sending the group a lunch menu pdf so they could have their entrees already in mind.
Six of us had lunch, and we were placed in an overflow room, not the main room (no biggie, but hey I made the reservation months in advance). Slow service; mistakes on the order; criminally expensive $9.00 sides (for asparagus?!). Even though two out of six of us ordered soup and appetizer for the meal (and only a few glasses of prosecco), the bill ended up over $500. I paid much less than that for a stellar Thomas Keller meal at Napa's Ad Hoc for our recent Thanksgiving meal.
And is it just me, or is it strange to have an all-African-American older male wait staff wearing white jackets and bow ties? It bristles of a throw-back to the 1950s.
Needless to say, I can't recommend the place and won't be going back.
Not good at all. Table was dirty had to clean it off. Wine glass had a finger print on it. Servers kept putting dirty dish cart next to my table. I had to remind my waitress to bring my drinks. I will not eat there again. I spent $250 on the meal.
Waitress was very nice, just a little distracted.
This was the only steak restaurant where we were able to get a reservation at the last minute. Now we know why. Practically empty dining room on second floor, the worst service we've ever experienced in any Houston restaurant. Food served lukewarm after waiting 1-1/2 hour for it. Oyster plate whisked away before last oyster eaten. Porterhouse steak had to be sent back because it was cold (after the long wait), crab cake was barely warm. Server was MIA the entire night, as was management until the last minute. Two salads, soup, and crab cake were comped, but we paid for the $117 porterhouse and our alcoholic beverages. Would've gladly paid for everything to have it served in a reasonable amount of time and hot. We will never go back.
We frequently pass by this S&W and finally decided to give it a try on my wife's birthday. There are a lot of extremely nice restaurants in this area of Houston--and S&W compares very favorably with all of them. On the night we ate there the restaurant was not too busy. We were seated in a booth with a window on the second floor. Our server was extremely professional. We each ordered a Manhattan--they were better than the ones I make (and I'm pretty proud of my Manhattans). I had a perfectly prepared 10 oz fillet. My wife had the tuna which was equally good. We enjoyed the evening there very much and recommend S&W.
The experience was horrible. We were celebrating a birthday and the evening was ruined because of the lack of attentiveness. The waiter had too many tables so every time we needed something we had to flag someone down. We asked for the manager, he came by and kindly gave him the honest feedback to which he replied “this is a busy time of year for us and we have some people out sick and are understaffed”. No apology, no offers to do anything to make it better and never returned to see how things were. Horrible horrible service and will not return.
S & W has great steaks and salads, but otherwise, total failure. We ordered a side of mushrooms, that were cut too large and were so rubbery, even our waiter (rarely seen waiter) stated he hears that a lot. Due to the rare visits by our waiter, we got a supervisor/manager to fix our side order of mushrooms, which he promised to rush out.
He “rushed” then out, but we had finished dining 5 minutes earlier. The service was friendly, but embarrassingly bad. From the early “forgetfulness” to bring our wine, to the mushroom travesty, the service just sucked.
Gotta say, the steaks were great, but for $55, I expect a good experience dining, as well as a tasty steak. Lots of places to get a great steak in this town (for that price!), and we’ll be visiting them, and NOT S & W soon.
We were there for my daughter's birthday dinner. There was no acknowledgment that it was her birthday at all. While the waiter was attentive, since we've been to a couple of other steak restaurants recently, we were able to compare the difference with the other steak restaurants immediately. In 2 other restaurants, every time someone left the table, a waiter would refold the napkin to place back on the table. At S&W, the waiter merely move the napkin to the side while he brushed off crumbs at the table.
We ordered some appetizers - The beef bacon was divine, the foie gras was... boring and bland. 2 of our 6 steaks were over salted and one was so bad, that my daughter took two bites and ad to stop. Of the 4 sides we ordered, the truffle mac and cheese was the best. It was scrumptious and flavorful. Our other sides of mash potatoes, asparagus and cream spinach were fair. Nothing to write home about. Overall, a little disappointed with our experience.
Had Thanksgiving dinner and it was very disappointing. I’ve eaten at S&W before and always had a great experience but this was not. Service was very slow. Had to ask for status a couple times. Waiter sat a glass of water on the crack between two tables pushed together and spilled a glass of waters. We had to change tables. We were seated in the runway for serving staff. Had a cart they were putting dirty dishes on sitting right next to our table. Really??? Pay $400 for dinner and stair at a cart of dirty dishes half the time. Not good.
We went for Thanksgiving dinner - the food was very good, the service was impeccable - they did not rush us at all, it wasn't noisy - we could easily hear each other talk. We were always impressed with the bar service - great, friendly bartenders, and we're now also impressed with their table service. This is a neighborhood fav.
We recently went to Smith and Wollensky for a Sunday lunch in the bar/patio due to the great weather. This place may not be as trendy as the other steak places, but they never disappoint. The food and service was excellent. We decided to try some different items this time, and all were spot on- beef bacon, steak tartare, and angry shrimp. Of course, the waitstaff are always impeccably mannered. If you haven't been, the more casual seating in the bar/patio area is perfect for weekend bites.
The welcome, the food and the service is always excellent and your staff are always extremely accommodating and friendly towards our daughter.
The only issue that we have is the absence of changing tables in the restrooms. This makes changing a child more uncomfortable than necessary and often times will lead to us choosing a different restaurant that does make this inexpensive provision for parents of young children.
Other than that, we throughly enjoyed the experience.
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