Smith & Wollensky Boston – Atlantic Wharf
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We had a wonderful dining experience with great steak, great fries and a wonderful desert. Service and quality outstanding.
Traditional birthday lunch at a favorite spot. Good food and great service. Had the Tenderloin sandwich....awesome, I love Pea soup and S&W has the best!!! My friend got the Wollensky Salad with steak tips...the best. And, our birthday cocktails were so prefect, we had to have 2!!! I usually don’t frequent chain restaurants, but S&W is an exception!
Was seating as a table in a high traffic area. Had the bus cart hit may chair a few times. Asked to be relocated. Service suffered from then on. Took several minutes for drinks. Sides with dinner we cold and very off putting. Swinging tomahawk while visually satisfying was very underwhelming. Cooked incorrectly and flavor was at a minimum. Ordered wine with the steak. Got it while eating the last piece. Never had a bad experience here before. And for a slow Sunday night. Very disappointed.
Service was good. Our dinner was good.
Does not compare to AL
Not a good experience at all
Wagyu steak of exceptional quality at a cheaper price than others. Service was impeccable and the ambiance was perfect for a date or a business meeting. Highly recommend this restaurant
Very nice superb from the ambiance to the service and food
Old napkin on the floor at our feet when we sat , at the bar waiting for our table, the bar was full of old glasses and was never cleared, the sides came quite a bit before our main entree, steak, and steak was mediocre.
Long delay in getting menus water bread had to be requested no one took our drink order. Food came out cold. Jumbo shrimp cocktail was not at all jumbo and was tasteless. Our waitress tried to make up for the problems but she was also tending bar and trying to put out all the other “fires” as we weren’t the only ones having problems. She was very generous in taking off the cold meal and treating us to dessert but when you pay $60 for a steak you expect more than that.
Great service, even on a busy night! The wait staff is respectful and friendly!
Top five filet - Oscar style and Waygu
Excellent wine selection.
Went for Valentines Day, was not disappointed
Espresso martinis for dessert
Great service steak needed to be sent back as it was medium rare and not medium medium. Big portions enough steak for two meals. Great chocolate cake
Food was good. The noise level was very high. Overall, a positive experience!
It was great
The dinner itself was amazing! We got the tomahawk steak served table side. The only downfall was being sat next to a large (noisy) table. There were other tables available, so not sure why we were put there. Nevertheless, was still an enjoyable experience and we will be back! (Just will reserve a more private table)
Service was great, the waiter was very knowledgeable about the menu and was not afraid to give his recommendations. The steak was cooked the way we wanted it. Would recommend this restaurant to anyone that loves steak.
Worst experience I’ve ever had a restaurant.
This was Valentines Day mind you - we had a 9:30 reservation, my girlfriend and I arrive right at 9:30 only to find at least 10 other couples waiting by the hostess because they we “running behind” . We don’t get seated until 10:00, and they sat us at a huge table for 6 people. It was just two of us. No waiter/waitress acknowledges us for another 30 minutes.
When the waiter finally does come over he said “you ready to order?” With a blank stare in his eyes and basically a frown. We say “yes” and he replies “be my guest” in the most monotone and unenthusiastic manner you could imagine. No he doesn’t apologize for the wait either, he couldn’t have been more unpleasant.
The food comes 25 minutes later. I asked for my steak to be cooked medium well, and it came back bloody.
They only came by our table once to ask if we needed anything and when it was time for the check we had to waive down a random waitress because our waiter was no where to be found and we had been waiting at least 20mins with empty plates for the most part.
They again took longer than normal to run my card. We couldn’t stand to be in there another second.
Meanwhile the group next to us ordered a tomahawk steak, which is pretty expensive, and we overheard them complain that it was under cooked. A few moments later a waiter from a different table came by rolling their cart with another steak on it and we overheard him say it’s not cooked enough to the manager.
We were excited to go this place but honestly we would’ve had better service at a fast food restaurant.
Will not be returning.
We went for Valentine's Day and had 9:15 reservations but we arrived and the waiting area was mobbed. I checked in periodically and The manger was kind and after about 30 or more minutes he came and got and we were given a great and semi private table. We had one of the best meals we ever had anywhere and nice service.
Everything was perfect except our reservation was for 9 and we weren't sat til 9:30 for our reservation on Valentine's day. A day where for many couples needs to be perfect! Where many preparations have been made.
Very poor service. We had an 830 reservation and we weren’t seated until 9:00pm. We didn’t receive water or bread for 30 min after that. Our steaks were both rare when we ordered medium and medium well. The wait staff barely came to our table throughout the night. Disappointed with the service and steak preparation, especially given the prices charged here.
Unfortunately we went for our second Valentines Day here. Last Valentines Day there was a kitchen fire that they were not very forthcoming about - making people wait until finally disclosing it would be a long wait and a limited menu. They did make good on the inconvenience so we gave them a second chance. Unfortunately this second time we were served a raw tomahawk steak - while they did cook it more - we all know its never the same then and removed it from the bill. Its still disappointing to have two Valentines Day dinners be ruined.... we have been there off Valentines Day and had a good experience so maybe you just shouldn’t pick a busy holiday here.
Great birthday dinner for a group of 6. The seafood tower is amazing and great presentation.
I will start with we had a,comp gift card because the first time,we ate there our experience was awful The service was ok. We had a waitress who went for bread and never came back. The bartender noticed uus and came and got our order for drinks a waiter then came and took our order. Our steaks had to be sent back, we asked for medium and they were both rare. Our soup and sald was very good and we had to take our steaks to go as we had tkts for a show. They were good when eaten at home. Not sure what else I could add
Service is very attentive and perfect in how they approach you. They even compliment you to make you feel like a VIP "A lady such as yourself, a gentleman such as yourself" etc. The food is great, everything is delicious, nothing felt ordinary. The place was busy and buzzing which was also very good to put everyone in a nice mood.
Service was awful. Neal was cold. Fleming or cap grille a much better choice for big dollar steak house.
It was a wonderful 50 th birthday dinner for my husband with family. We had a great view, and a great time.
Another amazing dinner ! I frequent S and W often, this time to celebrate my big 50. Customer servie was great - an overall memorable evening!
The food and service were perfect. The bacon was the best I’ve ever had and the Wagyu tomahawk steak taste and presentation were unparalleled. It’s worth going back just for those two things. The ambiance was just middling. Throughout the entire restaurant you could hear pop music playing and can’t escape the TVs playing and bar environment. If I’m spending $200/person for dinner I don’t want to watch the PGA tour while listening to Bieber.
Another great meal with excellent service at S&W! Need you back in Philly.
Dined at the restaurant with a work colleague for lunch and to celebrate his birthday. Our food was tasty, of high quality, and the right amount in volume, with the only complaint being the high price of the salmon as an add on to our salad. Finally, and importantly, our server, was awesome and provided excellent service.
Luis. Best ever. Great service and food.
Steak was very good. The sides left something to be desired.
Food was delightful, drinks were superbly mixed. Excellent place, we very much enjoyed ourselves.
I actually recommended the restaurant a couple hours before arriving. Such a great atmosphere and incredible food, I enjoy my visit every time. Our server Claudia was AMAZING, and she deserves to be recognized for her efforts. At one point, she was all the way on the other side of the restaurant but she could tell that I needed something. I saw her catch my gaze, and she came right away. That's what you call superior customer service!
The food and service was outstanding!