Smashing Grapes - Columbia

Smashing Grapes - Columbia​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. OT

   OpenTable ダイナー

   ワシントン DC エリア評価・口コミ (14)

   5.0

   2日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   What a beautiful experience. Ambiance was just right and server was knowledgeable too
   

   Smashing Grapes - Columbia1日前に返信済み

   Your 5-star feedback is wonderful! We're thrilled you experienced the exceptional dining we work hard to create for valued guests like you and we are so grateful for your recommendation. Thank you, and we look forward to serving you again very soon! With Gratitude, The Team at Smashing Grapes Columbia
   

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2. D

   Denise

   ボルチモア・メリーランド州評価・口コミ (4)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Delicious food, excellent service, nice wine selection. I only wish I could choose the wine flight for myself vs the chef’s choice.
   

   Smashing Grapes - Columbia3日前に返信済み

   Denise, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at Smashing Grapes Columbia
   

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3. G

   George G. VIP

   ボルチモア・メリーランド州評価・口コミ (164)

   4.0

   7日前にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   This was our first time eating here. We were seated as soon as we arrived. Our server greeted us very warmly. We placed an order for drinks and appetizers. The drinks were prepared as we had asked. Our appetizers arrived and tasted very good. We ordered a bottle of wine as the server suggested. It was an excellent choice. We then ordered our main entrees along with sides. The food came out warm, probably since the kitchen was back from our table about a long distance. Overall being our first time dining here, we all felt that it was a good experience. We will possible be coming back again.
   

   Smashing Grapes - Columbia3日前に返信済み

   George, thank you so much for your excellent review! We are so pleased to learn you enjoyed a wonderful dining experience with us and we look forward to serving you again soon to prove we can earn those 5 stars! With Gratitude, The Team at Smashing Grapes Columbia
   

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4. S

   Sandy

   ワシントン DC エリア評価・口コミ (1)

   5.0

   2025年4月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great service and delicious food. Will definitely come back.
   

   Smashing Grapes - Columbia2025年4月28日に返信済み

   Sandy, thank you so much for your 5-star review! We are thrilled to learn that you enjoyed the exceptional dining experience we strive for and you deserve and we are so grateful for your recommendation! Thank you, and we can't wait to serve you again very soon! With Gratitude, The Team at Smashing Grapes Columbia
   

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5. N

   Nathaniel

   ボルチモア・メリーランド州評価・口コミ (1)

   1.0

   2025年4月26日にご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 1
   4. 雰囲気 3

   Has a nice vibe and aesthetic but from the moment we sat down it was not great. The table we were sat at was extremely wobbly, to the point we couldn’t touch it without it shaking. After asking the waitress kindly if we could put something under the legs to keep it steady, she let us know she was aware of problem (and was still seating people there?) and that it was the top of the table so nothing could be done. We tried to deal with it but ultimately asked to switch to an open table near by. The hostess was helpful in getting us moved over. I ordered a French 75, as the lavender French 75 on the special cocktail list was not something I was interested in. Out comes the lavender French 75, when asking the waitress to switch it for a normal French 75 she told me “we don’t make those” huh? All you have to do is not put the lavender in the specialty cocktail! After finally switching it out for a glass of wine, our food arrives and it is yet again not what I had ordered. Lobster pasta came out instead of short rib pasta. The only defense the waitress had was that she rang it in correctly and it must be the kitchens fault. I get it mistakes happen, but three strikes and this place is out. Will not be returning. Too expensive to have such a unpleasant experience with little to no apologies.
   

   Smashing Grapes - Columbia2025年4月28日に返信済み

   Nathaniel, thank you for your review-we are so sorry to hear about this negative dining experience with us, for which we can offer no excuse, and we truly appreciate you taking the time to let us know and to share your feedback so we can work hard to improve and ensure this doesn't happen again. If you would kindly email us at columbia@smashinggrapes.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do better. With Gratitude & Apologies, The Team at Smashing Grapes Columbia
   

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6. S

   Steven VIP

   ボルチモア・メリーランド州評価・口コミ (2)

   2.0

   2025年4月26日にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 3
   4. 雰囲気 1

   There is great potential in smashing grapes. The issue is they are not focused on the customer experience. They are so concerned about saving a buck that they are compromising their potential. 1. For earlier reservations (around 5 pm) they put everyone in the same section with tables far too close together. The noise is excessive when there are plenty of empty tables to spread folks out. This was likely done to make it easier for the limited number of wait staff to be able to make the rounds without having to move across the restaurant. This approach saves money and makes things more efficient but hinders the customer experience. 2. The dining experience starts with the wait staff stating “this is a wine restaurant” and there is a great selection of wines however, the wines by the glasses and even the flights offered are designed with the bottom line and not customer experience in mind. For a wine bar the selection of wine by the glass is embarrassing. Good wine restaurants are a celebration of wine. There isn’t a single half bottle option which you would find at any decent wine-centric establishment or at the very least, a larger selection of wines by the glass. 3. For all of the talk of Somms on the menu and website, the staff was very limited on their wine knowledge. Overall, this is an establishment trying to figure out what it wants to be. This is a hard time for restaurants but the short sighted approach smashing grapes is taking will only ensure its ultimate demise.
   

   Smashing Grapes - Columbia2025年4月28日に返信済み

   Steven, thank you for your review-we are disappointed to learn that you did not enjoy your experience dining with us and we appreciate your feedback which we will use to address our team and work hard to improve. If you would kindly email us at columbia@smashinggrapes.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do better. With Gratitude & Apologies, The Team at Smashing Grapes Columbia
   

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7. OT

   OpenTable ダイナー

   ワシントン DC エリア評価・口コミ (1)

   5.0

   2025年4月24日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Loved the avocado toast! The ambience was serene and thoughtfully designed.
   

   Smashing Grapes - Columbia2025年4月25日に返信済み

   Your 5-star feedback is wonderful! We're thrilled you experienced the exceptional dining we work hard to create for valued guests like you. We look forward to serving you again very soon! With Gratitude, The Team at Smashing Grapes Columbia
   

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8. M

   Michele

   ボルチモア・メリーランド州評価・口コミ (2)

   3.0

   2025年4月23日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 3
   4. 雰囲気 5

   When we arrived the server seemed to be very attentive. 2 guests were sharing a bottle of wine and other 2 guests ordered a glass of wine. The bottle came out quickly. We had to ask for the other wine about 10 minutes later. When the Prosecco showed up it was completely flat and was returned. Another one did come out that was bubbly. After the food was brought to us the server stopped by to check if it was ok but after that we had to get her attention to get more water and the check. The food was very good.
   

   Smashing Grapes - Columbia2025年4月25日に返信済み

   Michele, thank you for your review-while we are pleased to learn you enjoyed your meal, we are sorry that the service was not as excellent as it should have been. Thank you for taking the time to let us know so we can address our team and improve, and we hope to have the chance to serve you again soon to prove we can earn those 5 stars! With Gratitude, The Team at Smashing Grapes Columbia
   

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9. M

   Michelle

   ワシントン DC エリア評価・口コミ (18)

   5.0

   2025年4月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Just as good as first time! Great and friendly service
   

   Smashing Grapes - Columbia2025年4月23日に返信済み

   Michelle, thank you so much for the 5 stars! We're so glad you loved your second experience dining with us as much as the first and we truly appreciate your recommendation! Thank you, and we hope you'll dine with us again in the near future! With Gratitude, The Team at Smashing Grapes Columbia
   

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10. A

    Albert

    ボルチモア・メリーランド州評価・口コミ (1)

    1.0

    2025年4月20日にご来店

    1. 総合評価 1
    2. 料理 3
    3. サービス 1
    4. 雰囲気 2

    Horrible service. Everything took forever. We had to request they take out order after waiting 20 min! Horrible. Soup was cold. The only thing quick was when they brought the check.
    

    Smashing Grapes - Columbia2025年4月21日に返信済み

    Albert, thank you for your review-we are so sorry to hear about this negative service experience dining with us, for which we can offer no excuse, and we appreciate you letting us know so we can address our team and improve. If you would kindly email us at columbia@smashinggrapes.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do better. With Gratitude & Apologies, The Team at Smashing Grapes Columbia
    

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