Smash Park - La Vista

Commentaires sur le restaurant Smash Park - La Vista de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Kristin VIP

   Minneapolis3 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   So much fun!!! The staff here is so nice and I love the nachos and churro fries, yummmm!! Can’t wait to come back and try axe throwing and sit on the patio. Highly recommend this place for fun with friends!!
   

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2. H

   Heather

   Omaha2 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a great time playing bingo..the MC was awesome! She did a great job!! She was alone and we heard there is usually two..would have never known..she did that great!
   

   Smash Park - La VistaA répondu il y a 4 jours

   Hello Heather, Thank you so much for your wonderful review! We're thrilled to hear that you had a great time playing bingo at Smash Park - La Vista. It's always a pleasure to have our MC's support and we're glad you appreciated it. We strive to provide excellent service and it's great to know we hit the mark for you. We look forward to welcoming you back soon! Best regards, The Management Team
   

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3. OT

   Client d'OpenTable

   Kansas City1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server was great! Handled our entire soccer team and parents.
   

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4. S

   Stidham

   Kansas City1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My son lives in SD and we live in KS so Nebraska is a good halfway point for us to meet. We met here on Easter Sunday. Our server was absolutely amazing. (She said she usually works or manages the axe throwing.). The food was wonderful and had a huge variety and the activities were sincerely fun for all ages. The best part of our visit was the service though and she deserves a raise for her attentiveness, kindness and flexibility. We’ll definitely be back!
   

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5. D

   Dawn

   Omaha2 commentaires

   2.0

   Y est allé le 30 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   We had fun playing games, enjoying the axe throwing but the restaurant service was so slow. We had a reserved table but didn’t receive any service, even drink orders, for over 30 minutes. After 20 minutes of waiting I asked the hostess if something was wrong. He mentioned others had complained about the service and that he’d let the manager know. When we finally got our order on, it did come out fairly quickly.
   

   Smash Park - La VistaA répondu le 9 avril 2025

   Thank you for taking the time to share your experience with us. We're so glad to hear you had fun with the games and axe throwing! However, we sincerely apologize for the delay in service you experienced. That’s definitely not the standard we aim to provide, and we understand how frustrating it must have been to wait so long, especially with a reservation. We appreciate your patience and will be looking into the service issues you mentioned to ensure that this doesn’t happen again in the future. We’re grateful for your feedback and hope you’ll give us another chance to provide a better experience next time!
   

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6. A

   Angie

   Omaha2 commentaires

   2.0

   Y est allé le 23 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 4
   4. Ambiance 2

   I made a reservation at 11 on a Sunday. We wanted to play Bingo. When we arrived we were put in an area where we’ve been told before that there is no service. However we were served and the waitress was lovely. We wanted to play bingo but all tables were full. We were told they all had reservations which was highly unlikely. My opinion - they didn’t realize we had a reservation and sat us at a random table. If they aren’t going to reserve a table then don’t allow reservations during an event/function.
   

   Smash Park - La VistaA répondu le 26 mars 2025

   Thank you for your feedback, and we’re really sorry to hear about your experience! We definitely understand how frustrating it can be to have expectations about seating and not have them met, especially when it comes to something as fun as bingo! 🎱 We appreciate you pointing out the mix-up, and we’ll definitely work on making sure that reservations are honored properly during events like bingo. We’re glad to hear the waitress was lovely though—she definitely deserves a high-five! 🖐️ We’ll make sure to address the reservation process so your next visit is as smooth as possible. We hope to see you back soon to enjoy some bingo, and next time, we’ll make sure your seat is ready and waiting for you!
   

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7. OT

   Client d'OpenTable

   Omaha1 commentaire

   5.0

   Y est allé le 22 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service and good food! Will definitely return.
   

   Smash Park - La VistaA répondu le 26 mars 2025

   Thanks so much for the kind words! We’re thrilled you had a great experience with our service and food! 😊 Can’t wait to have you back for round two of delicious bites and top-notch service. See you soon!
   

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8. B

   Brenda

   Omaha1 commentaire

   5.0

   Y est allé le 16 mars 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   It was a great turnout for my bday— super packed day— staff did best they could with so many people. It’s getting so popular , maybe need a cutoff of how many allowed? On last bingo game— it’s a blackout-& only One winner—- maybe make last game a single double / frame and fill?? BUT BINGO LADIES ARE ALWAYS SO KIND AND DO A GREAT JOB.. we also tried to help keep our tables clear of mess to help out👍👍😄
   

   Smash Park - La VistaA répondu le 18 mars 2025

   Awe, thank you so much for the kind words and feedback, Brenda! We truly appreciate your loyalty, and it's amazing to see our bingo crowd growing so much. We’re beyond excited to be part of this community, and it means the world to us that you're a part of it. Thank you again for being such an important part of what makes this place so special!
   

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9. K

   Kristin

   Omaha1 commentaire

   1.0

   Y est allé le 15 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   The service was terrible. We arrived 10 minutes early to Smash Park-La Vista for our reserved 11:00am darts time. The lady at check-in said she would be up in 10 minutes to get us started. At 11:05 I had to go down to get someone because she hadn’t come up…..when I got down there, she and another boy (coworker) were just chatting. At 12:05 we checked in for our 12:00 reserved dining. We got in right away. We asked kindly if we could switch to a table that had seat backs instead of a high pub table with backless seats. The young man was very accommodating and said it was no problem and put us at a different table. He took our order shortly after. Our food arrived very quickly and before our drinks (3 waters and a lemonade). We only received 2 of our drinks and didn’t see our waiter again for a very long time. After about 10 minutes, I went to the bar and asked for 2 ice waters. Eventually our waiter came to check on us and we told him we were out of ketchup….he took the bottle and never brought a new one back. When we asked for to go boxes and our check we had to wait another 15 minutes. The food quality was not great but I reminded myself that we came for the atmosphere, which was great! The Mac n Cheese with pork was very bland and the pork texture felt rubbery. My son only ate a few bites of the cheeseburger and said it just didn’t taste good. My French toast wasn’t terrible but it was more on the bland side. My daughter loved the kids chicken tenders. The atmosphere, which is what we went for, was a lot of fun. We will definitely go back, but we won’t waste our time eating. We will only go for the activities that it offers.
   

   Smash Park - La VistaA répondu le 18 mars 2025

   Hi Kristin, Oh no! We absolutely owe you a MUCH better experience, and we can’t thank you enough for your honest and detailed feedback. It will be used to help teach, coach, and train our team to ensure this doesn’t happen again. We’re thrilled to hear you enjoyed the environment, but the fact that we missed the mark in so many areas is not only embarrassing but far from the experience we want to deliver to our guests. Would you be so kind as to reach out to us directly on our website? We’d love to arrange a time for you to come back and experience what we’re truly capable of — great food, excellent service, and all-around fun! We’re confident we can give you the visit you deserve. We look forward to hearing from you and making sure your second visit is everything it should be!
   

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10. K

    Karen

    Las Vegas3 commentaires

    5.0

    Y est allé le 3 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We really enjoyed our experience at Smash Park. Dinner was very good, and the server was great!
    

    Smash Park - La VistaA répondu le 6 mars 2025

    Thanks for the feedback, Karen! We're thrilled to hear that you enjoyed your experience at Smash Park - La Vista. It's wonderful to know that our food and service met your expectations. We strive to provide our guests with the best dining experience and your feedback is a testament to that. We look forward to serving you again soon!
    

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