SkyTop at ADERO Scottsdale

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1. LN

   LouiseN

   Cleveland

   7 reviews

   4.0

   7 reviews

   Dined on May 22, 2022

   overall4food5service4ambience5

   My husband and I celebrated his birthday at Sky Top. The poor server was stretched thin serving clients inside and out, so the service was a little slow. It did not matter to us, because we were enjoying the view and the beautiful setting. The drinks and the food were excellent.

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2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 15, 2022

   overall1food2service3ambience5

   Poor food quality.

   Report
3. RT

   RogerT

   Phoenix

   1 review

   vip
   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience5

   Mother’s Day

   Report
4. DB

   DanelleB

   Chicago

   11 reviews

   vip
   1.0

   11 reviews

   Dined on May 1, 2022

   overall1food1service1ambience1

   We were definitely upset. We made reservations and other plans around this particular reservation a week prior to get there and tell us they were already closed. Open table needs to check with restaurants and communicate when hours change. It was very frustrating and upsetting.

   Report
5. C

   Chitchat

   Chicago

   12 reviews

   vip
   1.0

   12 reviews

   Dined on May 1, 2022

   overall1food1service1ambience3

   Horrible dining experience! The open table description was misleading. It seemed to be first come/ first serve patio with customers simply going to bar to get drinks. Not the upscale sky bar as described. When I mentioned it to management, they simply said brushed it off and said they are aware and working on things. They made no efforts to fix my experience by Offer sitting at the other restaurant on site. Due to the time is was impossible to get a alternative restaurant on a Saturday night. Wished I never booked here and went somewhere else!

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6. LE

   LEEE

   Phoenix

   49 reviews

   vip
   4.0

   49 reviews

   Dined on April 30, 2022

   overall4food4service5ambience5

   Everyone can agree the view here is to die for. But I want to give an extra shout out for our waiter, Hani, who was awesome; responsive to our every need, including switching the cheese on our very delicious flatbread. To the nay sayers who wrote terrible reviews: host within restaurant explained the open seating in Skytop (it is a lounge/bar after all and I’m just happy they take reservations). Vibe is extremely chill; just wish they played music that was more fitting with the ambiance/environment. They need to save their money and get rid of the DJ who kind of missed the mark. That’s the only reason I’m removing one star.

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7. OT

   OpenTable Diner

   London

   1 review

   4.0

   1 review

   Dined on April 24, 2022

   overall4food5service3ambience3

   We waited to be seated but nobody came to see us so we sat down at a free table! We waited over 15 minutes for a menu. The waiter was very kind but seemed to be running around everywhere

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8. JR

   JoshR

   1 review

   1.0

   1 review

   Dined on April 24, 2022

   overall1food1service2ambience4

   The space for this area is unbelievably the best. In its current state it is very underutilized to the extreme! We were under the impression dinner was going to be served in lieu appetizers, so that was a little disappointing. Also, we made reservations and it was open seating. Luckily we were able to find an open table to ourselves.

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9. B

   Brittany

   1 review

   2.0

   1 review

   Dined on April 17, 2022

   overall2food1service2ambience5

   Food was horrible for the cost. Ambience was nice but, was misled by having to make reservations to sit and eat cheese.

   Report
10. FF

    FoodFest

    Denver

    1 review

    4.0

    1 review

    Dined on April 9, 2022

    overall4food4service5ambience5

    Lots of fun with a beautiful view. Chose for a date evening and it was really relaxing with great attention from staff.

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11. OT

    OpenTable Diner

    Orange County

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5

    Gorgeous view with great food!!!! Love the live music!!!! 🎶🎉🥩🍷🥂🍾🥖🎉🎶

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12. OT

    OpenTable Diner

    Phoenix

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 20, 2022

    overall5food5service5ambience5

    Quiet and beautiful

    SkyTop at ADERO ScottsdaleResponded on March 25, 2022Hi Anonymous, thank you for this wonderful 5-star review! We are glad you enjoyed dining with us at SkyTop and look forward to seeing you next time!

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13. OT

    OpenTable Diner

    Phoenix

    4 reviews

    vip
    1.0

    4 reviews

    Dined on November 21, 2021

    overall1food1service1ambience1

    They called and cancelled on me - it was MY BIRTHDAY and they cancelled so late we couldn’t find another place to go. Not cool at all

    SkyTop at ADERO ScottsdaleResponded on November 29, 2021On behalf of the entire CIELO Team, we sincerely apologize for our delayed communication regarding your reservation and for the inconvenience, especially on your Birthday. This oversite is inexcusable and certainly not our normal demand for excellence. We would love the opportunity to make this right and provide you with a more positive SkyTop experience.

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14. AB

    AnaB

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on November 20, 2021

    overall4food3service3ambience3

    Beautiful location with vies! But red wine served cold, food okay for price. Nice spot for breakfast on patio. Not for dinner.

    SkyTop at ADERO ScottsdaleResponded on November 22, 2021Thank you for taking the time to write this review. We are glad you enjoyed our mountain top views and new menu options. Your comments regarding the wine & menu prices have been addressed with the team and adjustments have been made. We appreciate your feedback as we are always looking for ways to improve upon our business. Thank you again and we hope to welcome you back at SkyTop soon!

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15. RM

    RobM

    1 review

    2.0

    1 review

    Dined on November 14, 2021

    overall2food1service1ambience4

    We had reservations for 7:15. Arrived at the podium at 7:05 and waited 10 minutes and no one helped us. There were 3 people working and 1 bartender. We walked to the bar and the bartender explained it was open seating, so we sat in a large lounge chair. No one greeted us or asked if we wanted anything. After 10-15 minutes I got up and went to the bar and ordered drinks. This seemed odd because there were people serving other, just not us. I counted 15 other people sitting at 4 tables total and 3 servers dressed in black. Finally a server came with our drinks and We ordered an appetizer. It was my wife’s birthday and I gave her a few presents. We finished our drinks and wanted another round, but that never happened. At 8:25 we decided to leave. Food never came, no one asked if we wanted another drink, in fact no one talked to us. There was a lady, pretty, with long brown hair and blue eyes that seemed to be in charge. As we were walking out, I counted again. 19 people were there. I don’t know how many servers you need for 19 people.

    SkyTop at ADERO ScottsdaleResponded on November 19, 2021Thank you for taking the time to provide us with your valuable feedback. We sincerely apologize your experience did not meet your expectations, nor our standards. The lack of service that evening has been addressed with our team and adjustments have been made to avoid experiences like this in the future. We would love another opportunity to welcome you and your wife back to SkyTop so we may provide a more positive dining experience.

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16. OH

    OHenson

    1 review

    5.0

    1 review

    Dined on October 30, 2021

    overall5food5service5ambience5

    We had the most amazing experience. The bar tenders / servers at the lounge were so personable, and the views were to die for. I would highly recommend going at sunset, and staying into the evening. Watching the city lights twinkle was beautiful. The only thing to note is dinner is served at the restaurant, not the lounge. We made reservations at the lounge, and when we arrived had to rearrange to eat. NOT a big deal at all, but I recommend making reservations at restaurant and lounge. You do not want to miss the food!

    SkyTop at ADERO ScottsdaleResponded on November 1, 2021Hi OHenson, we appreciate you taking the time to write us this wonderful review! I will be sure to pass your kind words along to our SkyTop Team and we are glad you enjoyed your time with us at SkyTop. Thank you and we look forward to seeing you at SkyTop and or CIELO again soon!

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17. SK

    SpencerK

    Minneapolis

    2 reviews

    3.0

    2 reviews

    Dined on September 25, 2021

    overall3food3service3ambience4

    The ambiance and staff were very nice. But service was slow and we had to ask multiple times for things before they remembered to bring them to our table. For example, our bread didn’t come until after our main meal. Even though we asked about three or four times. Food was good but nothing to be overly excited for.

    SkyTop at ADERO ScottsdaleResponded on October 3, 2021Thank you for taking the time to provide us with your feedback. We have reviewed your points with the team and have addressed your experience. Our most sincere apologizes as this is not up to our standards by any means. We would love another opportunity to serve and provide a more positive experience. Should you be interested, please reach out to Cielo directly at 480.333.1880 and ask for a Food & Beverage leader. We appreciate your business and hope to see you again soon!

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18. AM

    AlanM

    Orange County

    28 reviews

    5.0

    28 reviews

    Dined on September 13, 2021

    overall5food5service5ambience5

    Overall excellent experience, but a couple of caveats to consider. Facts: We were visiting from out of state. Staying at We-Ko-Pa Casino Resort. Looking for a romantic night out with my wife. Found Cielo Restaurant not too far for dinner (which was awesome). Afterwards, walked downstairs to the outdoor area called Skytop. Had a reservation in advance for both via Open Table. A little deceiving name Skytop because it was not up high on the property, but rather on an edge with a view out to the city. Positives: Ambiance was awesome, trees all lit up, comfortable outdoor furniture on artificial turf, awesome view. Not too crowded on a Sunday night. Open until 11pm, decent for the day of week. It was pretty slow there, which made it great because we got choice seating and a lot of attention from staff. Bartender was server too. He was incredible. Very attentive/proactive and made it an awesome experience. Took pics of us, moved furniture so we had best of everything they had. The drinks he made us (different kinds of margaritas and a house pineapple mezcal drink) were the best we had in a long time. He took time with us and let us have space for the romantic evening. Music was nice in background (some pop and hip-hop) ... Not too loud. The whole evening was incredible. Negatives: While the experience was sooooo romantic, not sure it would be the same as noted in positives above had they been really busy. Also, had we been looking for a busy bar/club, loud music with dancing, or really social scene, this wouldn't have hit the mark, at least not on a slow Sunday night. Other caveat was prices of drinks. Pretty high, but worth it for us given the quality of the drinks, excellent service/attention, and ambiance.

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19. S

    Stevew

    Phoenix

    11 reviews

    vip
    5.0

    11 reviews

    Dined on September 11, 2021

    overall5food5service5ambience5

    Wow! Amazing views. It doesn’t get any better than this. Except for the igloo/snow globes they have up here in the winter time I should say!!! The cooler summer nights under the stars with gentle breezes, cooling mist fans, great drinks and h’ors oeuvres on the grass on top of the mountains In Scottsdale! What more could you ask for?!?! The service was outstanding too. Savanna was on top of her game and did a great job taking care of us as well. And cudos to Eric in the kitchen too! Thank you for a great evening. Well done.

    SkyTop at ADERO ScottsdaleResponded on September 14, 2021Thank you so much Steve and taking the time to write this amazing 5 star review. We will pass on to Savanna and Eric on how much of an impact they made on your experience with us. We would love to see you again in the future.

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20. OT

    OpenTable Diner

    Denver

    1 review

    vip
    1.0

    1 review

    Dined on August 1, 2021

    overall1food2service1ambience2

    We were checking in for our reservation and the concierge just told us to go down. We went down to Skytop and we were waiting to be seated and was never seated. We went back up to the concierge and they said that they don’t even take reservations for Skytop. It’s first come, first serve. Though I made the reservation here on OpenTable. And our reservation was for two people at 8:30 PM. Once we were down at skytop, we sat at a table and didn’t receive service. So then we saw that there were two seats at the six seat bar, and was never waited on. Someone even came up to the bar and was waited on before we were waited on, we sat there for at least 10 minutes. So we decided to leave. I like the idea of having cocktails under the stars, I live in fountain Hills so I know about the dark sky community. And I think they are trying to make something good. But with the price of the cocktails and the poor service, I just don’t quite see it. And the late night happy hour only applies up in the restaurant. So not a very good value in my opinion. We were celebrating our anniversary and it was a big disappointment. We were really looking forward to a romantic evening under the stars.

    SkyTop at ADERO ScottsdaleResponded on August 4, 2021We appreciate you taking the time to provide us with your feedback. We apologize for your negative experience and miscommunication with your reservation, as this is not up to our standards by any means. Your experience was unacceptable and we would love another opportunity to serve you and provide a more positive experience. Should you be interested, please reach out to CIELO directly at 480.333.1880 and ask for a Food & Beverage leader.

    Report
21. OT

    OpenTable Diner

    Phoenix

    104 reviews

    vip
    3.0

    104 reviews

    Dined on August 1, 2021

    overall3food3service3ambience4

    We are locals and thought we would try SkyTop as we had dined at the restaurant on several occasions. We intended on dining at SkyTop but in our humble opinion it is not really set up for restaurant dining. Appetizers and drinks - yes. Your only choices for seating were a few deep/comfortable lounge chairs with very small cocktail tables or large couches with coffee tables (hard to eat a meal sitting on these couches). They had round 8-top tables with regular chairs....but not very appealing for two people. So we ordered an appetizer and drinks, enjoyed the view and called it an evening. Also they had large fans with misters to cool things down but we thought they were loud and took away from the ambiance. If they turned maybe half of them off it should still offer the coolness and breeze without all the fan noise. The individual wine glass offerings were very limited and my martini sat at the bar a little too long and it was barely chilled when it arrived. So, this is a been-there-done-that experience. For hotel guests it's a nice place to unwind if you don't want to leave the premises. For us....too many other better options so we won't be returning.

    SkyTop at ADERO ScottsdaleResponded on August 4, 2021We appreciate you taking the time to provide us with your feedback, as we utilize these for opportunities for improvement. We apologize that your experience wasn't up to yours, or our own expectations. We are making tremendous strides to improve our team and the service we provide to our guests. We hope to see you in SkyTop in the future, possibly when we launch our Fall menu, and the weather is a bit cooler!

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22. YV

    YurayV

    New York Area

    44 reviews

    vip
    3.0

    44 reviews

    Dined on June 20, 2021

    overall3food2service3ambience4

    Simply put, it’s all about the view… Grossly overpriced with service that can be slow even with few people there… More hype than substance.

    SkyTop at ADERO ScottsdaleResponded on July 10, 2021Thank you for your feedback, we appreciate your business. Our apologizes for the relaxed service, we will review this feedback with the team and do our best to improve. Please come back and visit us in the Fall to experience an updated menu, cooler temperatures and hopefully a more pleasurable experience! Cheers!

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23. MB

    MrsB

    1 review

    3.0

    1 review

    Dined on June 13, 2021

    overall3food2service3ambience4

    The atmosphere was nice, however the dj was boring. Had expectations of a variety of music , however had a limited selection of elevator type music.

    SkyTop at ADERO ScottsdaleResponded on June 18, 2021Thank you for your feedback, we will pass along this sentiment to our entertainment director. Valuable feedback, we too expect a fun and energic feeling! Hope to see you again soon!

    Report
24. DL

    DakotaL

    1 review

    5.0

    1 review

    Dined on June 13, 2021

    overall5food5service5ambience5

    We did not eat. We enjoyed the ambience, music and a couple of drinks.

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25. BB

    BarbaraB

    Phoenix

    31 reviews

    vip
    5.0

    31 reviews

    Dined on June 6, 2021

    overall5food4service4ambience5

    We were looking for live music and were delighted to find Sky Top. What a spectacular view! Great spot for cocktails and sunset. The staff was very attentive & energetic.

    SkyTop at ADERO ScottsdaleResponded on June 18, 2021Thank you for your feedback and kind words!! We will share with the team! Hope to see you again soon!

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26. TA

    TereaA

    1 review

    5.0

    1 review

    Dined on June 6, 2021

    overall5food5service5ambience5

    The service was stellar! I would 10/10 recommend. Fun Live music and great mixed drinks.

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27. AZ

    AZgtt

    Phoenix

    18 reviews

    vip
    5.0

    18 reviews

    Dined on June 5, 2021

    overall5food5service5ambience5

    Great view, wonderful food, excellent service - very special place.

    SkyTop at ADERO ScottsdaleResponded on June 18, 2021We appreciate your business and review!! We too think its special place, hope to see you again soon!

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28. CC

    CatherineC

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on May 31, 2021

    overall5food5service5ambience5

    Lovely healthy, great food . Highly recommend the flatbreads.

    SkyTop at ADERO ScottsdaleResponded on July 15, 2021Thank you for your great review, Catherine! We are so happy you enjoyed the flatbreads, the tomato & burrata is one of our favorites! We hope to see you in SkyTop again soon!

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29. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on May 30, 2021

    overall1food1service1ambience1

    We booked a reservation weeks in advance and when we arrived we were told they had a wedding so they couldn’t honor the reservation (and with no apology at that). This was a busy night so we were lucky to get into the other restaurant but there wasn’t any outdoor seating which was half of why we had booked a room here (the beautiful sky too outside area). We tried to reach out to adero on Instagram and they apologized and said to give our email address (we did) but we never heard another thing.

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30. D

    Disappointed

    1 review

    1.0

    1 review

    Dined on May 29, 2021

    overall1food1service1ambience4

    Staff is rude and the drinks/thefood are not worth the value.

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31. NK

    NathanielK

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 29, 2021

    overall5food4service5ambience4

    Let’s just say I’ll be back yes it was nice I enjoy myself

    Report
32. AC

    AlexC

    Phoenix

    4 reviews

    3.0

    4 reviews

    Dined on May 29, 2021

    overall3food2service5ambience5

    Good service and ambience, mediocre and overpriced food

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33. FT

    FoodsafeT71

    Pittsburgh

    28 reviews

    3.0

    28 reviews

    Dined on March 28, 2021

    overall3food3service2ambience4

    Reservation canceled with NO notification. They let us dine at the neighboring restaurant Cielo. Beautiful view, especially at sunset. Average food; definitely not worth the cost. Slow service.

    SkyTop at ADERO ScottsdaleResponded on March 30, 2021Thank you for taking the time to provide us with your feedback so we may continue to improve every guest's dining experience. We sincerely apologize for the unacceptable experience you encountered with us during your last visit, as that is not our daily demand for excellence. Adjustments have been made to elevate and expedite services while ensuring fluid guest communication. We hope to have you back with us to earn your trust and support in the future.

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34. OT

    OpenTable Diner

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined on March 24, 2021

    overall5food5service5ambience5

    Beautiful scenery very Romantic

    SkyTop at ADERO ScottsdaleResponded on March 30, 2021Thank you for your five-star rating and for being our valued guest. We are thrilled that you loved your experience with us at SkyTop, and our team will be so happy to read what you wrote. We truly appreciate your kind words and hope to welcome you back many times in the future.

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35. m

    melissam

    Denver

    5 reviews

    5.0

    5 reviews

    Dined on February 20, 2021

    overall5food5service5ambience5

    Beautiful location and ambience. Wine selection in service is great. It is an outside venue so some of your hot food dishes will arrive cool or cold on a winters night

    SkyTop at ADERO ScottsdaleResponded on November 8, 2021Hi melissam, we appreciate you taking the time to write us this wonderful review! I will be sure to pass your kind words along to the team. We have also shared your valuable feedback regarding the temperature of the food with our chef and always appreciate the opportunity to improve upon the guest experience. We are so glad you enjoyed your time with us at SkyTop and look forward to hopefully seeing you again soon!

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36. S

    Samantha

    1 review

    5.0

    1 review

    Dined on February 20, 2021

    overall5food5service5ambience5

    AMAZING 20/10! definitely coming back soon. The bartender/mixologist Justin made the most refreshing drinks and even accommodated us with blankets! Love love love this place!

    SkyTop at ADERO ScottsdaleResponded on February 22, 2021Thank you for your five-star rating, and we love love love the extra high 20/10 rating in your review! We appreciate the extra praise, and glad to hear you enjoyed Justin’s excellent service. We passed along your kind words and recognition along to Justin. Thank you so much for being our valued guest and we hope to welcome you back to SkyTop or CIELO many times in the future.

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37. KS

    KimS

    Phoenix

    5 reviews

    vip
    2.0

    5 reviews

    Dined on February 20, 2021

    overall2food1service3ambience5

    The view is undeniably spectacular, especially at sunset. However, as with our other dining experiences at Adero, the service, quality and value were severely lacking for a 5-star resort. We do recall Justin providing excellent, animated service. Other staff members were very helpful providing blankets and heat lamps. The wine selection was to be expected and we found a lovely bottle for the evening. In addition to the view, there was great music playing. However, the food was abysmal, especially for the price paid. The $36 mushroom flatbread was essentially a tortilla with cheese, mushroom and fake truffle with no flavor and was not warm when served. The Foie Gras potstickers were served cold and lacked flavor. The dessert chocolate chip cookie sandwich took 20 minutes to arrive and was literally a rock hard, frozen cookie sandwich that clearly came straight from the freezer. It was inedible because it was frozen solid. I’ve never been served a cold, hard cookie sandwich nor would I expect to be served one at a 5-star resort that charged $16. The service dwindled during the meal and it almost become comical how low quality the food was. There were events on property Friday and Saturday for a wedding on site and I don’t know if the kitchen and staff were unprepared to serve both guests and the event or if there are other service issues for the resort to overcome. Would suggest grabbing a drink here, but not food.

    SkyTop at ADERO ScottsdaleResponded on February 22, 2021Thank you for taking the time to provide us with your feedback so we may continue to improve every guest's dining experience. We sincerely apologize for the unacceptable experience you encountered with us during your last visit. We’re glad to hear you enjoyed Justin’s service and have addressed the concerns of your culinary experience as that is not our daily demand for excellence. We hope you'll join us under more normal dining circumstances so we may earn your trust and support in the future.

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38. C

    Chantelle

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on February 17, 2021

    overall5food5service5ambience5

    It was a lovely evening great drinks and small bite menu! Service on point and what an amazing view!!

    SkyTop at ADERO ScottsdaleResponded on February 22, 2021Thank you for your five-star rating and for being our valued guest. We are committed to providing a genuinely personable dining experience paired with our new menus and stunning views and are elated to read we succeeded in doing so during your time with us. We hope to welcome you back to SkyTop or CIELO many times in the future.

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39. FI

    FoodIsGood

    Salt Lake City

    8 reviews

    4.0

    8 reviews

    Dined on February 16, 2021

    overall4food3service5ambience5

    Staff was great. No service complaints whatsoever. Great for cocktails.

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40. AZ

    AZFoodie

    Phoenix

    58 reviews

    vip
    2.0

    58 reviews

    Dined on February 15, 2021

    overall2food2service5ambience1

    Was here for Valentine’s Day dinner and was highly disappointed that there were were no igloos set up. It was the main reason we came here. We also didn’t have the option to order from the Cielo menu, like other reviews posted. So when food was served, we felt that we had to rush to eat before the food got cold. Not exactly a romantic dinner. Views were stunning - but that’s a given. Service was friendly & attentive. TIP: If you want to come here for the Igloo experience, CALL AHEAD.

    SkyTop at ADERO ScottsdaleResponded on February 18, 2021Thank you for providing your invaluable feedback. We sincerely apologize for any miscommunication regarding the ability to order from the CIELO menu at SkyTop and the seasonality of our Holiday Igloo Dining experience. Adjustments have been made to our online vocabulary for more transparent guest communication. Our hosts/hostesses are always happy to answer any additional dining-related questions you may have. We hope to have you back with us to earn your trust and support in the near future.

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