Skopelos at New World
Went for the Sunday Brunch. The obvious things I'd address are... The brisket was a dry and not as tender as it could have been, the link sausage was slightly undercooked, I wish there had been a scrambled egg option on the buffet table rather than waiting in line for the omelet chef, the desserts were not replenished soon enough.
With that out of the way... I enjoyed the cheese grits, bacon and blueberry scones and the staff was great!
We had a great experience, the food was very good, the service was excellent, overall it was great.
Excellent snapper. Excellent wagyu flank with the carpetbagger on the side.
Another in a series of consistently good meals.
The wagyu flank is new to our menu -- we're glad you enjoyed it, as well as our signature snapper and carpetbagger topping. Thank you so much! We look forward to your next meal with us!
Cold coffee. Slow service. Cold food. Overcooked food. Just can’t eat cold poached eggs.
Won’t be going back until I hear they are better.
I'm very sorry to hear about the issues with your meal! That is definitely outside of the norm for us; we've passed this along to the kitchen as well as our management. We genuinely hope to see you again!
Absolutely a wonderful dining experience! Will make this my new all occasion dinner spot. Great bar where my friends and I had drinks before dinner, then to the comfortable outdoor seating area to complete the evening. Looking forward to trying out brunch.
We're so glad you enjoyed dinner on our new SoMa Patio! That is definitely THE spot when the weather is nice. :) Thanks so much for the kind words. We look forward to seeing you again!
Excellent food. Attentive staff. Outstanding service all around.
Thank you, Bob! Please come back and see us again!
I would usually get the fish but I ordered a steak. It was as good as I have had anywhere.
It's nice to try something different -- and we're glad we could please! Thank you!
My favorite play for Sunday brunch.
We really appreciate that, George! Thank you!
Everything was awesome. The staff is always friendly and on top of their game! Thank you!
We're thrilled you enjoyed everything! Thank you very much!
We did the Mezzes special - terrific as usual
Aren't half price specials the best?! We do it every Tuesday night for Mezze Madness! Hope you'll come back and join us again (any night of the week!)
My wife and I had a very nice time. The air conditioning was a bit chilly, but the staff was willing to correct it. We will be back.
We appreciate your review, Steve, and look forward to seeing you again! Thank you!
Our meal at Skopelos was outstanding. The wonderful meal and service - all fabulous. Thank you Chef Silivos for another memorable evening at Skopelos!
We really appreciate the kind words, Kristin! Thank you! We'll pass this along to Chef too. We look forward to seeing you again!
It's a beautiful dining room with all the windows, but when it is full or nearly full, the noise level is high. The food was good, but not very generous in portion size and the flounder was so salty I couldn't eat it all. My eating companions also said their shrimp was too salty. Our waiter got the order wrong and one companion had to wait quite a while for the shrimp to be cooked so she could eat her salad. We also asked for some more hot water for our tea, and had to wait for a long time for that, even after asking a second time for it. After looking forward with great anticipation for a wonderful dining experience, I found myself disappointed.
We really appreciate your feedback, Jeannie, and very sorry you were disappointed! We've passed along your comments to the kitchen -- we don't have flounder on the menu so I'm not sure which dish you had, but they took note of the shrimp; and our managers were alerted that the hot water for your tea took a long time. Normally our servers are on top of things promptly, I am so sorry they weren't for you! We're also passing this along to our Director of Operations so he is aware too.
Shout out to our server Jerry & the new guy he was training, Josh! Awesome job all around!
Thank you so much, Debbie! Please come back and see us again!
Great restaurant. The food and service are excellent.
Thank you very much!
The food wasn’t that great! I was expecting much more. The service was amazing! The drinks were awesome. I just wish the food tasted better.
I'm glad you enjoyed the service & drinks, but I'm sorry your meal wasn't to your liking, Tia! I hope you had a chance to share your feedback with your server or the manager? We always want to hear what we could do to make your experience better!
The best and classiest restaurant in Pensacola.
Food is outstanding and the value is great!!
Thank you very much, Silvia!
The first table we were given was in the aisle between the door and the aisle that every server took to deliver food and drinks. Very uncomfortable. Was moved to the Pensacola room, which was dark and gloomy, but at least not in the way of servers. The brunch buffet was pitiful in my opinion, I wanted to have that but there was nothing special to eat there. I had the Grouper Margarita, which was tasty but a very small portion. A few veggies and some potatoes that looked as if they were cooked 5 hours earlier. Our server was delightful, except we were charged for 2 buffets, but only one in our party chose it. She had 2 crepes and a few pastries. Her husband did eat one of her pastries, maybe that’s why they tried to charge us for 2 buffets. Mediocre at best. Will not return for brunch. May try it for dinner next time we dine in Pensacola.
Hmmm, I'm not sure why you were charged for 2 buffets either, but I hope the server fixed the mistake! We really appreciate your feedback and have passed this along to our head Chefs and managers. I'm very sorry you weren't satisfied, but we do look forward to hopefully seeing you for dinner the next time you're in Pensacola! Thank you, Beach Girl! :)
Absolutely fabulous. Our server, Cody, was exceptional. We loved the food. Vegan options for me and my mom and sister loved it. Try the cauliflower appetizer. Great wine menu. We sat outside and had such a nice evening enjoying the food and drink and great service.
Thank you for the kind words! We're so glad you enjoyed the food, service, and courtyard (there's nothing like it this time of year!) If you haven't been before on a Wednesday night, we do a special Vegan + Vino menu (on top of the usual menu) with a new vegan mezze, entree and dessert every Wednesday from 4pm till close. We'd love to see you then too! :)
It was quite loud after a small group showed up and on occasion conversations spilled over from the bar. Service and food was excellent. My biggest disappointment was they didn’t have the ingredients to make their specialty drink. To me that shouldn’t happen when it’s on your menu and is a common item.
I'm really sorry we were out of an ingredient for a drink you had your eye on. Especially if it was a signature drink! We've passed this along to our General Manager so they're aware -- you're right, that shouldn't happen. We really appreciate you joining us and for your review. Please come back and see us again!
We went for Sunday brunch and the food was excellent. The atmosphere is a bit busy at times. I like that you can order the buffet or from the menu. Our waitress was good for the most part but there were times when we felt we were waiting for things but it could have been due to the busy time.
Thank you for dining with us, Vicki! We're really glad you enjoyed the food, and will pass along your feedback to our managers as well. We hope you'll come back and see us again!
We had a beautiful lunch and our server, Craig, was outstanding.
We're thrilled you enjoyed everything! Thank you so much, Holly. Please come back and see us again! :)
Food was not exceptional. We ordered the Greek salad which was tasty and 2 small plates (mezze) as our main course. They brought the Mezze at the exact time as the salads. So by the time we got to them they were cold. The crab stack was quite good but the calamari were quite bad. They were chewy and over salty. Then came the dessert disaster. I ordered the creme brulee which tasted nice but was super small. My husband tried to order gelato but the first flavor they were out of... the second flavor, they were out of. So he switched to a chocolate strawberry desert that they were also out of. Finally, he settled on the lemon berry cheesecake which was not all that great. The ambiance and decor were fabulous. The waitress was friendly. I wish the food was actually good.
We're sorry for the issues you encountered, Bistro! I've passed this along to our Chef de Cuisine, who is going to address the issue you mentioned with a salty dish with our line this week. I'm also sorry we didn't have a few of the desserts you were looking for; we're addressing that issue as well. Thank you! We really appreciate your feedback and hope you'll come back to see us again!
A good time was had by the four of us. The food, the service, the reasonable prices; that's why we keep coming back. We especially love the Sunday brunch. Anastasya took excellent care of us!
Thank you so much, Gerry! We always love seeing you -- and look forward to the next time! :)
This was my first time here, I got the brunch buffet... the potatoes and green beans were good. The chicken was tasteless and dry, covered in some bland tomatoe type of sauce and the flounder literally was so tough I thought I was eating leather.. never had such a nasty meal at a popular brunch spot. The service was subpar, waiter was nice but absent. My Bloody Mary wasn’t how I ordered it and I had to spit out the shrimp garnish because it tasted foul. Never going back. Absolutely disgusting.
I'm very sorry for your brunch experience, Jessica! We take your feedback very seriously and have passed it along to our Executive Chef and Chef de Cuisine so they can look into what went wrong this past Sunday. We've also looked up who your server was (thanks to your Open Table reservation) and a manager will share your review with your server so he can work to improve as well. This is not a typical experience here; our sincerest apologies!
The dining experience was outstanding. Not only was the food delicious but our children enjoyed the experience with bananas foster prepared table side. The staff was knowledgeable and professional. Ambiance was superb. We enjoyed osso buco and a lovely South African red wine. The fish and pasta were also very good. Our only complaint was that the espresso machine was not working.
Aren't the tableside desserts fun?! We're glad your children enjoyed it, and that you all enjoyed your evening overall. Please come back and see us again! Thanks so much!
Absolutely love that you have so many vegetarian and vegan choices, and the ones I ordered were exceptionally tasty! Service was great, and our dessert was unbelievable with lots of caramel in it. I will definitely be back. Think I’ll try lunch very soon.
Thank you very much, Jean! We appreciate the review & feedback, and look forward to seeing you for lunch some time (we have a great soup & salad bar at lunch, but also several vegan options on the lunch menu too!)
Perfect evening to celebrate our Granddaughters 20th birthday! Food was delicious, as always, service (Josh, zi believe) was awesome and attentive and very polite. We'll be back!
Thank you for celebrating with us, John! We're glad you enjoyed the food, and that Josh took good care of you. We look forward to the next time!
It was our first time to Skopelos and it was divine. We love trying new restaurants while on vacation and it did not disappoint. We did happy hour which was $3 drinks! The food was amazing and served in a timely manner. Ana was our server and she was wonderful. I would definitely recommend this restaurant to anyone who likes to try new and amazing food 😊
We're happy you found us during your stay in Pensacola, and thrilled you enjoyed everything! Please come back and see us again next time you're in town!
Great bunch. Tables a little too close together and kept getting bumped but other than that it is great.
We appreciate your feedback! Thank you!
Oh my gosh! Where do I start? My daughter and son in law have been dining at Skopelos several times because they live close to Pensacola, we however, have never been, as we live in Alabama. We decided to take a page from their book and try Skopelos ourselves for our 35th anniversary on Saturday evening the 21st. It was most incredible. Anna our server was very attentive at the beginning, but she started slacking off toward the end, and kept disappearing for quite a long bout at a time, as a server. When it came time to pay the check she picked it up in a timely manner to run my charge plate, however, I noticed she charged another table's drinks to my card! We sat waiting for her to return; in that time waiting, three of our party of four were able to leave the table and come back and still waited another 10 minutes for Anna to return. She was very apologetic when I pointed out the mistake and still received a generous tip in spite of her absences. It was most disheartening when we left and was parked out back over a block away, to walk past and see our server outside the back door smoking. We were only allowed to smoke on our break and meal break, and definitely not while we had guests in the upscale restaurants I worked; of the same caliber like Skopelos, and I was back of the house. It will not stop us from enjoying Skopelos again, but I hope she stays more attentive throughout her guests stay. We will try to request another server next time, as we were put off by seeing where Anna was when we left, confirming what we had already suspected. I used to be a smoker, and I know about wanting to take a break to do so, but it shouldn't be at the expense of her guests having to wait until she finished.
Wendi, thank you so much for your thorough review. We're thrilled you enjoyed your food and ambiance, but the issues with your server are definitely concerning -- we're getting this over to the managers and Director of Operations right away to look at our policies and make sure something like this doesn't happen again. Nothing means more to us than our guests, and we really appreciate that you'll be back. You can expect the exceptional service that we're known for! Thank you again!
Good food, service and good atmosphere
We go for Sunday brunch often because we really enjoy it. This time was just awful. Don't know if we will be back.
I'm really sorry there was a problem on Sunday, Judy! You mentioned you come often so certainly you know "awful" is not the norm nor acceptable to us -- we would really like to hear what went wrong so we can share with the staff and management. If you'd be willing, please message us on here with any details about the problems you encountered. I hope to hear from you!
The scamp was excellent. The drinks were great. The soup and dessert were great. The restaurant had a lovely atmosphere.
We really appreciate it, Heather! Thank you!
Food and service were spectacular!
Thank you, Debbie! We appreciate you!
Well prepared and presented plates. Excellent selection of wine by glass.
Thank you, Jen! Please come back and see us again.
Dinner was incredible, service was excellent, and atmosphere lovely. I had my favorite:. Carpetbagger and my husband had scallops. And of course, creme brulee was the crowning ending to a delightful meal.
Thank you, Shirley! We're thrilled you enjoyed it all!
Delicious food, amazing service (thank you Cody)
Thank you! Please come back and see us again!
The omelet nor the grits were served piping hot. I think the food would have had a better taste had it been served hot. The serving of fruit seemed a little skimpy, the tiny bit of lettuce was wilted. I will return and give the restaurant another chance because the menu looked interesting. The server was very nice. Also the little biscuits that came out as an appetizer I assume were stone cold and hard. That also would have been better if served at least warm.
Thank you for your feedback, Petal! I'm sorry your omelet and grits weren't as hot as you like them. I've passed that note along to our kitchen staff so they're aware. Our apologies! With the complimentary intro dish, they're actually scones (as opposed to biscuits), which we do serve at room temperature. I'm happy you'll be returning to give us another chance though! I'm certain you won't be disappointed!
We enjoyed a lovely dinner with friends who just moved to the area. The group included a picky teenager who to his mother's surprise found a number of great options on the menu. My husband had the coffee crusted venison which he truly enjoyed. I had my usual grouper margarita which I also enjoyed. My friend had the seafood pasta and just loved it. Overall a very lovely evening!
Thank you very much! It can be hard to please a picky teenager, so it's quite the compliment to read that he found a number of things on our menu! We're thrilled everyone enjoyed their dishes, and appreciate that you introduced us to people new to Pensacola. Thank you! Please come back and see us again!