Nearby points of interest

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  1. Distance: 0.10mi
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  3. Distance: 0.24mi
  4. Distance: 0.26mi

Nearby points of interest

  1. Distance: 0.10mi
  2. Distance: 0.21mi
  3. Distance: 0.24mi
  4. Distance: 0.26mi
  1. Distance: 0.10mi
  2. Distance: 0.21mi
  3. Distance: 0.24mi
  4. Distance: 0.26mi

About Sino Restaurant & Lounge

Sino, the second endeavor of culinary artist Chris Yeo, was envisioned to entice the palette with the tradition of Dim Sum and the wonders of modern Chinese cuisine. Grand in scale, Sino offers an intimacy and sensuality that is unparalleled- from the warmth of the dining room adorned with billowing crimson curtains and layers of gossamer, to the plush and luxurious appointments of the lounge where comfort and beauty beckon you to stay a while.

377 Santana Row #1000
San Jose, CA 95128
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Dining Style:
Casual Elegant

Cuisines:
Chinese, Dim Sum, Contemporary Asian

Hours of Operation:
Lunch: Sunday - Saturday: 11:00am - 4:00pm
Dinner: Sunday - Tuesday: 4:00pm - 10:00pm,
Wednesday 4:00pm - 11:00pm,
Thursday - Saturday: 4:00pm - 12:00am

Cross Street:
Stevens Creek Blvd.

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(408) 247-8880

Website:
http://www.sinorestaurant.com/

Catering:
For all inquiries regarding offsite catering please contact our Special Events Coordinator for details.

Parking Details:
Free parking is available at many locations throughout Santana Row. During poor weather conditions Santana Row will provide mall goers with a complimentary loaner umbrella. Valet parking is also available one block from our location at the Hotel Valencia.

Public Transit:
VTA is available for our patrons use.

Private Party Facilities:
Sino's chic, ultra-modern decor provides a unique experience for any type of occasion. Whether you are hosting a corporate event, wedding reception, or an intimate dinner party, let our staff take care of all the details. Sino can accommodate parties of 25 up to 100 people. Sino is also available for exclusive use to accommodate events up to 300 people. For all event inquiries , please contact the restaurant for details.

Private Party Contact:
Regina Passalaqua reginap@straitsrestaurants.com: (408) 244-0516

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Non-Smoking, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine

Special Events & Promotions:
No event is too small please inquire about our banquet rooms, private lounge and patio events.

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Sino Restaurant & Lounge Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.3

service

4.0

ambience

4.1

value

3.7

Noise

Moderate

83% would recommend it to a friend

Good for Groups (15)
Vibrant Bar Scene (13)
Bar Seating (11)
See All
Late-night Find (10)
Good for a Date (9)
Happy Hour (9)
Hot Spot (9)
Great for Outdoor Dining (9)
Fit for Foodies (9)
Creative Cuisine (8)
Fun (8)
Good for Anniversaries (8)
Great for Lunch (8)
Good for Birthdays (7)
People Watching (7)
Special Occasion (7)
Spicy (7)
Business Meals (6)
Casual (5)
Pre/post Theatre (5)
Comfort Food (4)
Handcrafted Cocktails (4)
Neighborhood Gem (4)
Romantic (4)
Sunday Lunch (4)
Worth the Drive (4)
Authentic (3)
Tapas (3)
Good Vegetarian Options (3)
Kid-friendly (3)
Great for Brunch (2)
Cozy (2)
Quick Bite (2)
Scenic View (2)
Seasonal (2)
Tasting Menu (2)
Great Beer (1)
Live Sports (1)
Local Ingredients (1)
Notable Wine List (1)
Quiet Conversation (1)
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1143 reviews
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 (San Francisco)·Dined 2 days ago

Came here on a Sunday evening and there was pretty loud club type music playing throughout the restaurant. The host and our server were very friendly, the latter checked on us often. The food was very mediocre, especially the $35 Sea Bass, which had very little flavor. I enjoyed the Kumquat Chicken, which was well cooked.

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food3
ambience4
service4
value2

 
·Dined 2 days ago

The quality and general upkeep of the restaurant has deteriorated a great deal in the past few years! We were a group of six and one of the women in our group happened to put her hand under the table to pull herself forward-there was food stuck under the table that got on her hands. The waiter cleaned that up but our experience with the un-clean setting didn't end here. The bathrooms had not been tidied up and were filthy with tampon applicators on the bathroom floor and this was at 7.30 pm, so a long time before the restaurant closes.
The tea pots that green tea was served in were missing the lid knobs too. So, even though the food that day was good, I will not be going to this restaurant or recommending it to anyone because it is now suffering from sloppy maintenance:(

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food3
ambience2
service3
value2

 
 (Los Angeles)·Dined 3 days ago

Such a fun place to go with a group. So many choices of entrees, that dining with a large group is a great way to try everything !! Food is probably the best I've ever had. Fire Cracker Chicken and Crab Fried rice are a MUST have!

Tags: Happy Hour, Good for Groups, Late-night Find, Special Occasion, Good for Anniversaries, Fun, Spicy, Good for Birthdays, Neighborhood Gem, Hot Spot, Bar Seating, Vibrant Bar Scene
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Miami)·Dined 5 days ago

Good atmosphere but nobody to seat you at your table and very challenging to get a drink at the bar despite being empty

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food3
ambience3
service2
value2

 
·Dined on January 17, 2018

Loved this restaurant and our server was a great guy, did an excellent job

Tags: Romantic
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food4
ambience5
service5
value5

vip
 (San Francisco)·Dined on January 16, 2018

What happened to the cocktail menu? There were only a couple drinks now and the creative menus from before are gone. The food menu also seems to be more limited. The food was still excellent (awesome salt and pepper crab!), but it seems there have been some serious cutbacks since we were there last. And the place is still so noisy that you have to yell to hear each other.

Tags: Special Occasion, Bar Seating, Good for Groups, People Watching
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food4
ambience2
service4
value4

vip
 (San Francisco)·Dined on January 15, 2018

This is the 2nd time in a row that one of the dishes ordered never comes out and we end up cancelling it as we pay the bill

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food4
ambience4
service3
value3

vip
 (New York Area)·Dined on January 4, 2018

Food was good. Very noisy and dark though.

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food3
ambience2
service4
value3

vip
 (San Francisco)·Dined on January 3, 2018

Outstanding food! Love the dim sum! Professional service!

Tags: Great for Outdoor Dining, Good for Birthdays, Great for Lunch, Good for a Date, Hot Spot, Special Occasion, Fit for Foodies, Creative Cuisine, Vibrant Bar Scene, Casual, Worth the Drive, Pre/post Theatre, Bar Seating
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food5
ambience4
service5
value3

 
 (San Francisco)·Dined on January 1, 2018

We usually really like Sino's - but we are usually there during the summer where we can sit outside away from the pointless loud music. I call it 'pointless' because there isn't ever any dancing just a lot of people struggling to have a conversation over the loud music. Lots of energy which is good. On NYE our server was a bit of a challenge. She wasn't aware of the specials; instead of bringing back answers to questions she didn't know she just didn't come back. The $20 corkage fee is extreme considering we had one bottle of wine and ordered plenty of drinks to off set the charge. We felt like we were dealing with desperation to make a buck; when the buck is clearly being made. Might be more creative to have a drink minimum on top of a less significant 'corkage fee'. And when training new wait staff, be sure to have someone on hand with them to get the questions answered. The food was awesome as usual, it was delivered in a timely fashion and the group was happy with the food overall. I would not recommend for a birthday party or anything as it's too loud in there and we've now tried twice. I hope this review will help make some positive changes in the place that we really like. Thanks for listening!

Tags: Hot Spot, Happy Hour
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food4
ambience3
service1
value1

vip
 (San Francisco)·Dined on December 31, 2017

Chinese fusion in vibrant lounge seating. Prefer a quieter table? Just ask to be seated in the back main dining area. They offer outdoor seating, loud lounge seats, less noisy section, and dining between for those that like more music flowing through conversation. Kid friendly! I’ve seen folks part strollers near the ramps.

Valerie waited on us and was sweet, accommodating, and friendly. I recommend ordering the Emperor’s fried rice (chicken, shrimp, bits of bbq pork, edamame, green onion), Kung Pao fried chicken lollipops, lobster shrimp potstickers, Drunken seabass with summer squash (light soy sauce based), calamari and crunchy soft shell crab apps with jalapeño vinaigrette. So good!

Great for a night out with friends, family, a date, etc. Be sure to indicate which area you’d like to sit in.

Tags: Special Occasion, Fit for Foodies, Notable Wine List, Late-night Find, Vibrant Bar Scene, Bar Seating, People Watching
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food5
ambience5
service4
value3

 
 (San Francisco)·Dined on December 19, 2017

When we arrived at the restaurant, they told us that they did not have a table reserved for us and seated us in the lounge. Later when we showed our OpenTable reservation, they relented an hour later and setup a table but by then my party was already done with appetizers and was well into the main course so we decided to stay in the lounge.

It would have been good if the restaurant had a table ready for us when we arrived.

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on December 17, 2017

It was my 50th Birthday. Took us 25 minutes to even get a waitress to come to our table. Bad service all night.

Tags: Late-night Find
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food4
ambience4
service1
value3

vip
 (San Francisco)·Dined on December 17, 2017

The garlic noodles are the best!!! Also, the vegetable egg rolls were so fresh and tasty. Great food overall!

Tags: Vibrant Bar Scene
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food4
ambience3
service3
value3

vip
 (San Francisco)·Dined on December 10, 2017

They increased price for dim sum by 50% or more. Some of the items were even doubled the price. It is not worth going to Sino anymore.

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food3
ambience2
service3
value1

vip
 (New York Area)·Dined on December 8, 2017

Tasty dishes we tried were spring rolls, firecracker chicken, spicy braised eggplant. Service was good. Noise level was high with groups holiday celebrations.

Tags: Happy Hour, Bar Seating, Vibrant Bar Scene, Good for Groups
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food4
ambience4
service3
value4

 
·Dined on December 6, 2017

i like the service and the ambience. the halibut was good. im just not a fan of sweet meats like the chicken popsicle. i was not ready for that. overall it was a good dining experience

Tags: Romantic
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food3
ambience5
service5
value4

vip
 (San Francisco)·Dined on December 3, 2017

We have a really good time, enjoy the food, the place and the service

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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on December 3, 2017

We enjoyed the ambience and service , and the menu looked very appetizing. Crab corn soup was tasty ( difficult to go wrong). However, seafood Trio, sea bass and eggplant were all so salty, could not finish ( not my usual habit!). Complaint received an apology, but no incentive to return

Tags: Great Beer, Happy Hour, Bar Seating
Was this review useful to you?Yes·No·
food3
ambience5
service5
value3

vip
 (Sacramento)·Dined on December 2, 2017

Need the music be so darn loud... This is the only problem with this place.

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food4
ambience2
service3
value3

 
 (Orange County)·Dined on November 23, 2017

Took my girlfriend out for dinner for her birthday. I saw this place and chose it since she wanted Asian food and didn’t really mind the atmosphere. Definitely a cool place to go to. The food was great, although I’m kind of disappointed on the amount of variety they have during lunch vs dinner. Also we order a good amount for just two people and the table was kind of small so that was a downside of seating. Service was excellent.
The atmosphere and lighting definitely complimented each other since it is a lounge so right when you enter, the dance floor is right there. And they’re blasting music so that’s cool. Although the lighting compliments the environment, it still makes it hard to eat in the dark even though there is a candle and a dimly lit light above the table but it still feels dark. Definitely a nice place for either a casual date/dinner or get together with a group a friends.

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food4
ambience4
service5
value3

 
 (San Francisco)·Dined on November 21, 2017

I must admit that I was extremely skeptical making a reservation for an Asian eatery inside of a mall shopping center, since I’m not from the area.

My date and I thoroughly enjoyed our date. The cocktails were very delicious, the appetizer were amazing.

Our service was excellent, so I wanted to thank you for that.

Tags: Quiet Conversation, Worth the Drive, Vibrant Bar Scene, Handcrafted Cocktails, Good for Anniversaries, Good for a Date, Fit for Foodies
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food5
ambience5
service5
value5

 
·Dined on November 20, 2017

The service was gracious and very timely. They were absolutely willing to correct the wobbly table :) The Dim Sum flavors were exceptional... with a perfectly crispy Peking Duck! A bit loud for a Sunday night dinner, otherwise it would be perfect for a Saturday date! Definitely deserves a second go!!

Tags: Spicy, Good for Groups, Happy Hour, Romantic, Fit for Foodies, Late-night Find, Creative Cuisine, Bar Seating, Good for a Date, Tasting Menu, Fun, Vibrant Bar Scene, Authentic, People Watching
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food5
ambience4
service5
value4

 
·Dined on November 19, 2017

Our waitress was very nice. However, I made the reservation a week in advance for my wife's birthday and the original table was squeezed between two other tables. I requested something more private and the hostess was actually rude. I found another table for two, asked a different hostess and she said we could sit there. Our main course came out between our two appetizers so the timing was clearly off. We were not expecting "fine dining" but this was a terrible experience.

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food3
ambience3
service1
value3

vip
 (Charlotte)·Dined on November 15, 2017

25 min after our reservation time, we were still waiting for a seat. Pretty sure a hostess was our server. To be fair, it was probably an 'off' night for them - there was a major event in Santana Row that night. The food was excellent as were the drinks but we probably wont be returning.

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food4
ambience2
service2
value3

vip
 (San Francisco)·Dined on November 10, 2017

Expensive but not great. The service was okay but he servers were very busy and our food took a very long time to arrive. We were not impressed and probably will not be back.

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food3
ambience2
service2
value2

vip
 (San Francisco)·Dined on November 10, 2017

We dined at Sino to celebrate my husband's birthday. He loves Chinese food and it had been a while since we had dinner here so I thought we'd go back for his birthday.

Right away we were struck by the incredible loud music from the bar area. We had to ask to be moved as far away from the bar as possible just so we could hear each other.

The food we ordered came out quickly and was nice and hot. We ordered soft shell crab to start then had Imperial fried rice, garlic noodles (delicious), Mandarin beef, honey walnut prawns, and Brussels sprouts. The food was good but not as good as I recalled from previous visits.

Don't go here if you plan to talk to other people at your table. It's a better place for cocktails and bar fare and little conversation.

Tags: Happy Hour, Vibrant Bar Scene
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food4
ambience3
service3
value3

 
 (New York Area)·Dined on November 5, 2017

We have fined here a few times both for dim sum and dinner. Solid Asian food in Santana Row. Nice choice of beer and cocktails, wine selection ok.

Tags: Happy Hour, Kid-friendly, Handcrafted Cocktails, Great for Brunch, Fit for Foodies, Great for Lunch, Sunday Lunch, Good for Groups, Bar Seating
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food5
ambience4
service4
value4

 
 (San Francisco)·Dined on November 3, 2017

We ordered off of the dim sum menu for lunch and really enjoyed each dish. The service was fast & friendly. We thought the music was too loud for the middle of the day, but we really enjoyed our meal.

Tags: Business Meals, Fit for Foodies, Good for Groups, Special Occasion, Great for Brunch, Great for Lunch, Sunday Lunch
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food4
ambience4
service4
value4

vip
 (San Francisco)·Dined on October 28, 2017

Sino’s food and service never disappoints. There is a wide variety of California/Chinese fusion style food, and much of it can be prepared gluten-free. It is such a treat to enjoy chow mein, or seafood, or just share a variety of small plates. My only small complaint is that it can be very noisy in there, especially on weekends, but you can ask for a table in the back or for one outside. They have quite a few tables outside, which are not only quieter, but great for people-watching as well.

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food5
ambience5
service5
value5

 
 (Sacramento)·Dined on October 25, 2017

We arrived and was kindly greeted and seated fast by the hostess. After the great introduction everything begun to shift for the worst.

Our food took a very long time to arrive at our table. Two of the savory dishes (kumquat chicken & Mongolian beef ) arrived first. The two dishes were very rich in flavor, which we didn’t mind; however we ordered the emperor fried rice to ease the rich flavor and that rice dish took close to another 5 min. When the kumquat chicken arrived it was warm/cool, as I described to our waitress - minimal response of, “oh”. Also the chicken was somewhat hard to chew. Not the best customer service & not the best food situation either. The restaurant selection of at Santana Row is great, not sure if I’ll return to Sino for a 4th time.

Tags: Scenic View, People Watching, Great for Outdoor Dining, Fun
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food2
ambience4
service3
value2

vip
 (Dallas)·Dined on October 21, 2017

Cool place. Love the energy, music, and service... food was just poor.

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food1
ambience5
service5
value1

 
 (San Francisco)·Dined on October 14, 2017

It was a Friday night so it was busy. Service wasn't the greatest and was a little slow. She seemed busy and didnt check in on us often. I believe that was more towards the beginning when we had appetizers and not yet ordered the entrees yet.

Really good food.

Not too many veg/no egg option.

Quite loud inside. But it's a great place. Not value food but we go there often for lunch-time dim sum. This was the first time I had gone for a 3 couple dinner.

Tags: Hot Spot, Vibrant Bar Scene
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food5
ambience4
service3
value3

 
·Dined on September 23, 2017

Sino looks amazing but is the worst restaurant I have been to in a long time. It was so loud, no one could talk to each other and I was getting irritated because I was getting a headache. We had a table of 7, all ordered at the same time and 3 people didn't get their food till an hour after everyone else was finished. My drink was horrible and it went around the table for everyone to taste and everyone thought it was horrible. They didn't take it off the bill and wouldn't. If I could give it 0 stars I would. I am so disappointed as I was so looking forward to Dim sum; however, the Dim sum was frozen before hand and tasted freezer burnt. So disappointing.

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food1
ambience1
service2
value1

 
·Dined on September 10, 2017

Worst birthday ever and worst restaurant experience ever.

For the last 5 years my friends and I go to sino's often, we always celebrate birthdays here, and have always enjoyed the food and service.

So I was appalled at the service we received, the food quality and the response from management and other servers when we voiced our complaints. Food orders were messed up, some of my guests never received neither their food or drinks, and some of the staff thought it was funny that we had such a horrible experience. I've never felt so unimportant. I still can't believe that my birthday celebration was that big of a joke to Sino.

1 person found this review helpful.
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food2
ambience4
service1
value3

 
 (San Francisco)·Dined on September 10, 2017

Seafood fried rice. Da bomb

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food5
ambience5
service5

 
 (San Francisco)·Dined on September 10, 2017

We were early for our reservation and had to wait, but, got outside seating, which was perfect for the evening. The food was great and the service was good enough, considering we weren't in a hurry. Generally, it was a relaxed pace 2+ hour meal.

Tags: Creative Cuisine, Hot Spot, Good for a Date, Great for Outdoor Dining, People Watching, Vibrant Bar Scene, Special Occasion, Casual, Bar Seating
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food4
ambience4
service4
value3

 
·Dined on September 10, 2017

No service the food taste ok we waited for food a for a long time Poor service
..we will no go back

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food1
ambience1
service1
value1

 
 (San Francisco)·Dined on September 9, 2017

The emperor 's rice was tasteless and dry.
Chicken lollipops were too sweet
Salt and pepper trio was not what I would expect for the price

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food2
ambience3
service4
value1

 
 (Yosemite)·Dined on September 5, 2017

A very good restaurant, lot's of space so you are not crowded, great for business with lot's of space to sit 2 to 8 people down in your own area and able to talk and be heard. Food was very, very good and unique. A cool look and feel and plenty of outside seating. Just a very good place.

Tags: Good for Groups, Bar Seating, Creative Cuisine, Good for a Date, Business Meals
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

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