Sino Restaurant & Lounge

4.1
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1388 Reviews
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$30 and under
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Chinese
Sino, the second endeavor of culinary artist Chris Yeo, was envisioned to entice the palette with the tradition of Dim Sum and the wonders of modern Chinese cuisine. Grand in scale, Sino offers an intimacy and sensuality that is unparalleled- from the warmth of the dining room adorned with billowing crimson curtains and layers of gossamer, to the plush and luxurious appointments of the lounge where comfort and beauty beckon you to stay a while.
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What 1388 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
3.9
service
4.1
ambience
3.8
value
Noise · Moderate
77% of people would recommend it to a friend
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i
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

I celebrated my 30th birthday there this past weekend and I had an amazing experience. The food was delicious. The server was very nice and attentive. The only thing I recommend is extending the hours for the lounge. Thank you so much for allowing to have my birthday gathering there.

CJ
San Francisco
4 reviews
Dined on September 7, 2019
Overall 4food 5service 4ambience 4

The food is AMAZING.
Always a hit.
Service was a bit slow. Took about 10 minutes for us to ask our server to get the check, even though the room was not that busy. There were about 5 to 7 tables open.

JD
Central Coast
1 review
Dined on September 5, 2019
Overall 4food 5service 4ambience 4

I have never had a dish from Sino that wasn't delicious

AY
San Francisco
3 reviews
Dined on September 2, 2019
Overall 3food 3service 3ambience 5

We had to keep asking for things that should come with dim sum, such as sauces. By the time our soup dumpling dipping sauce was delivered, the dish was nearly gone. The value is worse than authentic dim sum, so I expect the service and food quality to make up for it, but that wasn’t my experience this time.

AK
San Francisco
2 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

We dine at Sino often and this was the first time we actually had good service! Food as always was delicious.

JA
1 review
Dined on August 24, 2019
Overall 2food 5service 1ambience 4

I really love the lunch food at Sino restaurant but the service makes me second guess if I want to be put through that.. I am in the food industry myself and the server's and host has not always been the best at handing out memorable customer service.

KM
San Francisco
7 reviews
Dined on August 18, 2019
Overall 3food 3service 3ambience 1

The food is good but it has gone down in quality. The restaurant felt dirty. The table and silverware were dirty. We had to request new place seatings twice.

P
San Francisco
2 reviews
Dined on August 17, 2019
Overall 4food 5service 3ambience 4

Kids birthday, service was slow food was ok

DK
Dorset
8 reviews
Dined on August 16, 2019
Overall 3food 2service 3ambience 1

My meal was over-cooked: they did take it off the bill. I got tired of the endless stream of wait staff walking through the tight space behind my chair and the next table. The waiter got my wife a new plate and then almost tossed it to her like a frisbee. The entire experience was unpleasant and unrelaxing. This is the last time we'll eat there.

NP
1 review
Dined on August 15, 2019
Overall 3food 4service 1ambience 4

Food and ambiance is great but horrible service...

L
San Francisco
1 review
Dined on August 10, 2019
Overall 2food 4service 1ambience 2

The service was so bad, the restaurant was so busy and it looks like they can’t handle all the tables.
Very disappointing.
I want go there again

J
Sacramento
7 reviews
Dined on August 10, 2019
Overall 3food 5service 3ambience 3

Love the food every time. The one downfall was that our food came out before our appetizers and we mentioned it and server didn’t seem concerned at all. Just not the point of appetizers. Almost felt like they were rushing us

t
Central Coast
1 review
Dined on August 10, 2019
Overall 4food 5service 5ambience 3

We always love the food and wonderful staff. We come about twice a month but even during brunch time it’s hard to hear and bring business clients because it’s too dark and loud. Would make for a better location if the music and lights were different for day time dining

OT
1 review
Dined on August 9, 2019
Overall 4food 5service 3ambience 3

Overall the food was good but when i

AK
San Francisco
3 reviews
Dined on August 7, 2019
Overall 4food 5service 2ambience 4

The service is always lacking, but the food is fantastic so we keep coming back. It’s like hitting the jackpot if our hostess isn’t rude and tries to seat us in the worst spot possible, and getting a server to take our order, always has a long wait, despite not being busy. We always have to ask for drinks to be refilled, and don’t even think about asking for a sauce, since it won’t come for days. But the food is A-MA-ZING! Always tastes great, and we can’t get enough of it. Too bad the service doesn’t match.

SC
San Francisco
7 reviews
Dined on August 4, 2019
Overall 4food 5service 4ambience 4

Very good food !!! pan-Asian take on a lot of classics, but uniformly delicious.

CB
Central Coast
1 review
Dined on July 30, 2019
Overall 2food 2service 2ambience 3

Very disappointing meal, took 30 minutes for the waitress to acknowledge us and then we ordered a dish with no meat as we are vegetarians and meat was left in the dish.

LO
1 review
Dined on July 27, 2019
Overall 3food 3service 3ambience 2

Did not like the weekend night crowd. Was looking for more classy environment...

c
San Francisco
16 reviews
Dined on July 27, 2019
Overall 3food 4service 3ambience 3

We were seated outside which was nice but some people that were not providing the restaurant sat on the railing that was right up against our table through our entire meal and the waitress and staff did not ask them to move.

NN
San Francisco
1 review
Dined on July 12, 2019
Overall 1food 1service 1ambience 3

Very poor service! The editor never came to take our orders, didn’t refill waters, dint take our drink orders! Cancelled our food and dint tell us they ran out, it was terrible

HG
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Amazing food and great service. Loved the dumpling platter and the kumquat Chicken.

Z
San Francisco
1 review
Dined on July 9, 2019
Overall 1food 4service 1ambience 3

We waited 25 minutes and never got a server so we walked out

OT
San Francisco
12 reviews
Dined on July 6, 2019
Overall 4food 5service 4ambience 5

Yummy Dim Sum and creative Asian in a Hip setting. Always great for food and cocktails!

SW
San Francisco
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Great place for a Saturday nights out dinner and dancing!

RR
Los Angeles
4 reviews
Dined on June 23, 2019
Overall 3food 4service 5ambience 5

Enjoyed dim sum today, great service though the waitress or kitchen forgot one item ordered
Also the beef noodle wrap arrived cold they remade and it was cold also
Quality of food is good especially the pan fried shrimp and chive
Wine by the glass could be greatly improved
Overall nice day sitting outside however in the past the road was closed to cars. Now it’s open and I guess it will take someone getting killed by speeding cars for Santana Row to implement the closure again not to mention the noise from load exhaust

C
1 review
Dined on June 22, 2019
Overall 2food 2service 1ambience 1

I will never go to this restaurant again! Dim Sum Collection tastes very very very bad, like frozen food got over-steamed. Fillings of dim sums keep leaking out when I try to pick it up using chopsticks. Services are bad too, we waited more than 20 minutes for our dishes because a servant said he made a mistake on our order. Well... he shouldn’t make a promise to say that our orders will be ready in 10 minutes when we first made our orders. After our dishes finally came, he kept asking us how we feel. Which is very bothering! Based on food and services we experienced, we would highly not recommend this place.

JD
San Francisco
11 reviews
Dined on June 19, 2019
Overall 5food 5service 4ambience 4

Always fantastic dim sum. High quality and fresh.

a
San Francisco
4 reviews
Dined on June 16, 2019
Overall 3food 5service 1ambience 3

We made a reservation to sit outside for Father’s Day brunch. We were seated where we wanted, the food was tasty, and what we expected, except the crab, which tasted great, but was not the type or size that our server said it would be when asked before we ordered it. IMO it was not worth the price charged.

All around, the service was lacking. Things started out well, but 15 minutes after taking our drink order (the server told me you don’t serve iced tea, which I know you do) we hadn’t received our drinks, nor was our food order taken. Another server came by and we started over. We weren’t brought sauces for the dim sum we ordered, and weren’t asked if we wanted chopsticks. We flagged down a busboy who after 5 minutes brought us a plastic cup of siracha, but no chopsticks. A few minutes after that a server came by to check on us, and after asked, brought the sauces and chopsticks.

Our previous experiences have been much better than this.

E
1 review
Dined on June 15, 2019
Overall 1food 1service 1ambience 1

Food was all fried and this was not mentioned at all in the menu. It was so loud you couldn’t hear the conversations at your own table. The service was so slow we considered leaving half way through.

LM
San Francisco
9 reviews
Dined on June 14, 2019
Overall 5food 5service 5ambience 4

Our server was great. All other service from hostess to servers and attendants were great. Food came out quick and tasted good. Nice place for social event. Not an ideal place for a quiet dining experience.

K
San Francisco
1 review
Dined on June 11, 2019
Overall 5food 4service 5ambience 4

It's good place to hang out with friends but it was little warm inside and noisy.

SM
San Francisco
1 review
Dined on June 8, 2019
Overall 3food 3service 2ambience 4

My girlfriends and I - four of us - had a nice lunch on Saturday at Sino. They accommodated our request to sit outside and we only had to wait 20 minutes past our reservation time. Good food and such beautiful weather so the ambience was great. The server was not well acquainted with bar liquors so I'd say they need to train their people on pretty common summer drinks like spritzers. One of us ordered an Aperol with Prosecco spritzer and when we were told the bar didn't have "apple" whatever, we tried Campari and then we were told they didn't have Campari either. So, either the bar needs to order these common summer liquors or the server needs training.

MC
San Francisco
2 reviews
Dined on June 6, 2019
Overall 3food 2service 2ambience 4

After ordering, it took a long while to receive our meal. When we finally received it, one of the dishes was way over cooked and difficult to chew. We sent it back and received a new one

CT
1 review
Dined on June 5, 2019
Overall 4food 4service 3ambience 5

Great place to meet up for casual drinks or business dinners. Food is great, but service could improve.

I
San Francisco
5 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 4

Great. A bit noisy with r-rated background music specifically the (n) word. Making it less suitable for families.

OT
San Francisco
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

Went to Sino for my friend’s birthday. Great food and great service!

OT
1 review
Dined on May 25, 2019
Overall 1food 3service 1ambience 1

First time taking my girlfriend to this restaurant. Service was poor and the security initially would not let me in if I didn’t show my ID. Had to explain we had reservations and that I was over 21.

OT
San Francisco
1 review
Dined on May 25, 2019
Overall 4food 4service 3ambience 4

Noise level was too loud!!!!!!!

A
San Francisco
11 reviews
Dined on May 25, 2019
Overall 1food 2service 1ambience 3

Really poor service

Too long to get the food. We had order be vegetarian as well as meat - only meat came first while half the part waited and then the other half order came after meat order finished

A food was missed / just poor service / hard to track down the waiter even for water refill

Had a special graduation lunch planned for my son’s high school graduation - didn’t go as well as we liked due to poor service

m
1 review
Dined on May 21, 2019
Overall 3food 5service 1ambience 4

Service was very poor. After taking the orders the server disappeared. Later all items were brought at the same time by another server, when we had expected to serve the soup first, then the main course. She did not check back on how the food was and how we are doing. After dinner, it took for ever to get the bill to pay, took again a while to finish payment. The restaurant was not busy when we were there.

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