Our 5th visit - unfortunately the head chef was late coming in and the other chef only spoke chinese - we had a special order for wonton soup and then mains to be delivered to our table 20 minutes after soup was eaten - special order for soup could not be provided - they then offered our main courses before the new soup order - (the mains had already been cooked) but we declined the offer confirming that we did not want our mains as reheated food when it came time to eat the mains. Finally after one hour the substituted soup order was served and once eaten then we gave the go ahead to cook and serve the mains - out came the sweet and sour pork (yum) and the fried rice (yum) then about 10 minutes later out came a sizzling plate of seafood with XO sauce, we had specifically requested and it was ok'd by the supervisor for sizzling prawns with XO sauce. - there were 2 prawns on the plate and the sauce was VERY gluggy - we asked them to remove that dish from the table - and we were offered another dish but declined as we had just about used up all of our patience. The supervisor apologised and did not charge us for the sizzling plate - very disappointing - especially after we have had excellent service and food on our previous visits.
The food was very nice though a little expensive.
The only issue we had was that the writing on the menu is too light to read especially with the dim lighting there and what made it worse was that my wife didn't bring her reading glasses. So the font could be larger and darker for older people and those with poor sight.
We attended for a special occasion on the weekend. The food was good and waitresses seem friendly enough, however, After the empty dishes were taken away, the table remained dirty for excess of 20 mins whilst we requested 3 times (to different waitresses) for it to be cleaned. The waitress finally came and looked like she never wiped down a table before.
I note the table beside ours remained dirty the whole time we were there, after the diners finished their meal and left shortly after we arrived.
The bar bench was also dirty and not wiped down.
There was no supervisor or manager on site, with only young people running the show, and no accountability.
The bill was in excess of $220. Food was good but I would prefer to take my business else where based on the poor service received.
Best authentic Chinese cuisine we have ever had. Will be back for more quite often!! SOO GOOD!!! Making my mouth water just thinking about it...
The food was delicious and the service was excellent. The food was pricey for what it was. If you have had a similar tasting dish at a lower price, then you would understand. Other than the over priced food, it was a nice experience with good food and good staff.
Unfortunately, for the price of the meal, we did not find this value for money.
This is my 3rd visit. The first time was exceptional.
For me it has clearly gone downhill in regards to the quality of food.
Excellent venu & location.
Could not fault the food beautiful fusion of Asian favours well presented and authentic!
This place could easily become a fine dinning
Restaurant and popular place to eat fantastic Chinese food!
The one thing which could easily be fixed is the lack of experienced wait staff
The service let you down badly!!
Really nice friendly staff but a serious lack of knowledge in service! Silly things like not explaining to customers what they ordered was no longer availible instead of waiting for us to flag you down to say our friend had not received his entree & we had finished ous the mains started to come out! The table hadn't been cleared
This place could be an absolute gold mine & place to take friends. Seriously good food, the bar was great & modern! It was run as if it was a motel restaurant!!!!
The food and service was excellent. The was our first time at Sifu and being locals, we have been searching for a good chinese restaurant.
My only criticism is the price of wines on the wine list! To make this restaurant a regular, i would need to be able to choose a " house " wine which would make the whole dining experience more affordable!
Great value for the Chinese banquet. Good choice from the menu items and, generous serves and the food flavours were great. Friendly supervisor and table staff.
Very good modern Chinese meal. Comfortable seating and good quality cutlery. Has a good selection of wines. Overall a good experience.
Great food with great service. Most amazing items on the menu that never fail to tantalise the taste buds! Will be back!
This is my second time at Sifu and as before the food was excellent. Couldn't fault a thing.
The staff were courteous if a little standoffish but no big deal. The only thing I would like to see improve is the ambience. The restaurant is very large and both times I have been (most recently on a Friday night) I would estimate that only 20% of the tables were occupied. As such you had better bring your own atmosphere as it is rather soul-less.
That being said it is as good Chinese food as I have ever found on the Gold Coast and will continue to go there for the quality of food alone.
Thoroughly enjoyed a banquet meal with my daughter, the other evening. We each had a cocktail and they were delicious. Sifu's staff were lovely and attentive. I appreciate everyones efforts in making this a pleasurable experience for the both of us.
Thank you all, when in town will certainly come back.
The food was well presented with very good flavours. Everything was fresh, service was really good as there weren't many people about. The only thing I would really fault would be the bowls you eat from were too deep. Other than that dinner was lovely and they brought out a beautiful dessert cake for my mums birthday. A very nice surprise. A definite positive change from the run of the mill Chinese restaurants.
very handy to have such a nice restaurant option at the hotel and not have to look elsewhere
Staff were no where to be found after seating you. You have to hunt for them to take your order. Same thing after you've had your meal. No one takes your dish away. But they were quick to ask you've paid when you walk out. As for the food, I don't think the kitchen tasted the food they serve - high sodium.
Really enjoyed the meal and the service was excellent and the price was very reasonable
Layers of incredible, authentic flavours made the food at Sifu absolutely outstanding. A beautiful atmosphere that is calm and relaxed considering the high level of service and five star feel. We couldn't have been looked after better by the friendly and helpful staff... it felt like VIP treatment for the average person. Loved it and we will be back to try more of the menu next time.