This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Shy Bird

4.6
icon/ic_reviewCreated with Sketch.
64 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
An all-day neighborhood rotisserie and cafe. We are located in the heart of Kendall Square in Cambridge, surrounded by the MIT campus. We are best known for our rotisserie chicken, sandwiches in addition to great coffee, wine, beer, and cocktails.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 64 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.5
value
Noise · Moderate
88% of people would recommend it to a friend
Sort by
Filters
M
Maxwell
New England
1 review
Dined 3 days ago
Overall2food4service2ambience5

The food wasn’t bad but the service was terrible. In these COVID times you have to make a reservation to eat anywhere, so I made one through open table for 8:45PM.

When we got to the restaurant, we were greeted and handed menus and the server left. After about 10 minutes another server came to ask us what drinks we decided on, to which we relied we’d like to put in the whole order at once. Her eyes opened up wide and she told us the kitchen was closing soon, which would’ve been nice to know before giving us the menus, or anywhere within the ten minute time span between giving us menus and coming back to take our order.

As a result, we could only order chicken from the menu, and nothing else. Which was fine, but definitely not what we wanted.

The food was good! And came pretty fast, but why allow an 8;45 reservation for dinner when the kitchen closes at 9 and can only make chicken?

After our meal, a waiter came over with two dessert menus for my partner and I, which we both thought was odd considering we were told the kitchen was closed, but nonetheless we both chose our desserts, and when the server came back we told her our orders, to which she looked exceptionally confused, and reminded us that the kitchen was closed. Why give a dessert menu if the kitchen is closed? Why allow reservations this late if you cannot accommodate the customers? Why give a dessert menu if you can’t provide any of the desserts?

Bit of an inconvenience, but the two things we ordered weren’t bad!

KN
vipKatieN
New York Area
6 reviews
Dined 4 days ago
Overall5food5service4ambience4

Great food! Nice patio!

OT
OpenTable Diner
New England
1 review
Dined 4 days ago
Overall4food4service5ambience4

Lovely cafe vibe. The chicken dunks and rosemary fries are to die for.

JS
JeffS
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very satisfied. Lots of good options. Chicken parm sandwich was excellent

MT
vipMarkT
New England
17 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

Great outdoor seating, plenty of space, nice location in Cambridge, always enjoy their food. Nice and quiet, easy to talk. Service was attentive and professional. Great time.

OT
vipOpenTable Diner
New England
3 reviews
Dined on September 10, 2020
Overall5food5service5ambience5

We chose Shy Bird because we knew their sister restaurant Branch Line was awesome, plus they had covered outdoor seating and it was a rainy night. What a great choice!! The food was great but the service really stood out! The staff worked so hard to make everyone comfortable despite the driving rain. Our waiter was soaked but I could tell he still put on a big smile under his mask. We can’t wait to go back!!

BN
vipByronN
New England
6 reviews
Dined on September 7, 2020
Overall4food5service5ambience5

Nice meal on their patio. One of the better restaurants I've tried in Kendall Square. Would recommend.

W
vipWatermap
New England
16 reviews
Dined on September 6, 2020
Overall4food5service4ambience4

Excellent evening sitting outside. Great food and very helpful/nice waiter. Will return for another visit!

k
karenc
New England
1 review
Dined on September 6, 2020
Overall3food3service3ambience3

I had the Mediterrean salad and it had a lot of chickpeas and couscous in it. I added chicken and it had maybe an ounce of chicken in it. It was fine but wasn't great. We sat outside due to COVID. The staff was pleasant.

F
Furd
New England
5 reviews
Dined on September 6, 2020
Overall4food4service5ambience4

Nice accommodation to the COVID restrictions, although the tables might be a little TOO closely packed. But there was a lot of airflow and sun the day we were there. The service was great, and our waiter was very attentive. Good brunch option, especially for someone like me not really looking for breakfast only options.

T
Tsantos63
1 review
Dined on September 5, 2020
Overall2food2service1ambience4

At some point the waiter took over 20 minutes to come to our table to order drinks and the menu is very limited.

t
thomasb
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

Great food, drinks, service, ambiance, outdoor seating, and value!

A
vipAnonymous
New England
186 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

Shy Bird is just over a year old, but it’s handled the challenges of COVID incredibly well. We feel fortunate to have such a great spot in the neighborhood. They’re great for takeout and delivery, but dining on the patio is even better, thanks to the upbeat, wonderful staff who spread much-needed happiness in these strange times. The menu goes beyond chicken. The salmon is awesome and the salads are always good. Great cocktails and a nice selection of wine and beer. Also, they allow you to make patio reservations if you prefer outdoors.

GG
GandG
Washington DC
5 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Pleasant outdoor seating. Chairs at neighboring full table a bit too close for adequate COVID 19 separation (we moved our chairs). Snap pea salad was delicious. Crab salad and chicken spicy sandwich tasty. Generous portions. Did not have to wait to be seated, and wait staff was attentive.

p
pattyp
New England
3 reviews
Dined on August 30, 2020
Overall3food3service5ambience3

Hi, we had a good dinner...our food was cold and the side salad was limp and the drinks were on a cheap poor. My wine was a thimble full. However, our server was a really nice girl who was very good.

AA
AleishaA
1 review
Dined on August 30, 2020
Overall3food2service4ambience3

My friend and I went to Shy Bird for Sunday brunch. The food came out quickly but boy were we disappointed. The food seriously lacked flavor. The best part of the meal was the fruit bowl and our lovely server.

OT
vipOpenTable Diner
London
11 reviews
Dined on August 29, 2020
Overall3food4service2ambience3

I REALLY want to like this place. Been there three time and find the food pretty good but the service is mixed. The last time we went we ordered the chicken chopped salad that came with no chicken in it. The waitress was too busy chatting with the people at the next table we had to ask the manager for the bill and skipped dessert. Lots of potential here!

l
vipljd42
New England
22 reviews
Dined on August 29, 2020
Overall4food4service5ambience3

We had brunch outside. It was raining, but we were under the overhang of the building. Service was very attentive, although they forgot my companion's coffee and she had to order it a second time. Food was good, but nothing special.

B
Beantown
1 review
Dined on August 27, 2020
Overall5food5service5ambience5

10/10 would recommend. Cauliflower side was fire.

f
vipfoodnerd
New England
94 reviews
Dined on August 27, 2020
Overall3food2service3ambience3

After all the hype over which restaurant had the best fried chicken sandwich, I was truly underwhelmed by both offerings. We dined early on a Thursday evening, the distanced seating was fine, staff gracious, and orders arrived very quickly. My party ordered both options- the ranch fried chicken and the chicken and egg sandwich. I liked the hot honey as well as the pecorino ranch, the large roll was fresh. But the fried chicken- likely a thigh, was impossibly dry and tough. Perhaps it was made from leftover roast chicken? Or fried too many times to achieve that crunchy exterior? The local KFC chicken is at least moist, but both our sandwiches were dry and chewy like a jerky.
Not likely to return. Sorry.

MM
MaddieM
1 review
Dined on August 25, 2020
Overall5food5service5ambience5

Took my boyfriend here for his 30th. Great service, very clean, all of the servers wore masks and gloves. A storm began to roll in so we sat inside, but their massive doors/windows were open providing lots of airflow so I felt very safe. Definitely will be back!

t
viptallred
New England
79 reviews
Dined on August 23, 2020
Overall4food4service4ambience3

First time there, pleasantly surprised. Interesting menu and attractive setting. Only 2 red wines by the glass available. Please scout out more choices.

J
Jessica
New England
2 reviews
Dined on August 23, 2020
Overall4food3service2ambience4

You don't get any sides with your meal, so it felt bare minimum. We really enjoyed the setting and the vibe. However, when we placed our order, the server had a hard time understanding some of us. She repeated back the wrong dish 3 times, and then messed up the bill at the end. She was unable to keep track of who had what drinks, which was frustrating for us. I would recommend for a quick brunch bite, or a grab-n-go type meal. Would not recommend if you are dining with more than 3 people.

AB
vipAmyB
New England
4 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

This is the first time we have been here and it was so good! We will definitely make this a regular place to go for dinner or takeout!

AV
AlbertoV
Nashville
1 review
Dined on August 21, 2020
Overall5food5service5ambience5

Excellent. You will enjoy the chicken sandwich. Great outdoor setting

l
laurenl
Calgary
1 review
Dined on August 17, 2020
Overall5food5service5ambience4

A friend and I sat outside at Shy Bird the other night, it was great and very covid-safe. We split the dinner for 2 which was absolutely delicious and the portions were perfect, and had a few cocktails which were great as well. They were busy but kept tables far enough apart and the staff was friendly and attentive. Prices were consistent for a dinner and a few drinks in the area, though maybe a little high for the type of food, but nonetheless would return.

SQ
SpanishQueen
New England
8 reviews
Dined on August 16, 2020
Overall2food4service1ambience3

Food was very good. Brunch. Service not so good. Server never returned to our table once food was delivered and we sat directly across from where the servers pick up their orders. Had to go by our table each time and the place was full. We were there 90 minutes. We waited a lot for anything else. Even water was not refreshed.
Too bad. I would imagine they are usually good since all tables at some point were taken. Everyone else seemed to be served well. Bad luck to us. And can’t say I would return.

YW
YashW
1 review
Dined on August 15, 2020
Overall5food5service5ambience5

I went to shy bird on a double date a week ago. They had all the covid protocols in place. The food and the ambience was top notch. The service was pretty good as well. They had very good variety of vegan dishes as well. Definitely recommend.

OT
OpenTable Diner
New England
2 reviews
Dined on August 10, 2020
Overall5food5service5ambience5

Our server and the management was amazing!

LM
vipLaurieM
New England
47 reviews
Dined on August 5, 2020
Overall5food5service5ambience5

Beautiful outdoor space with excellent service and food options.
A definite stop when in Kendall Square. Thank You!

j
jstomasze
New England
4 reviews
Dined on August 4, 2020
Overall5food5service5ambience5

Great food and amazing service! Plus the patio is so nice!

KG
vipKristinG
New England
3 reviews
Dined on July 31, 2020
Overall2food3service1ambience3

Came to Shybird on a weeknight and participated in the #weekdaydelight promotion where I could receive a $15 gift card to return. However, I didn’t receive it upon dining and had to email the restaurant in order to receive it. Ok, no big deal. A few weeks later my fiancé came in from out of town. Having had such a great experience during my recent weeknight dining, we decided to go back to Shybird. Well, unfortunately for us, it was memorable but not in a good way. Firstly, the server forgot to ring in our entrees. I had given him the benefit of the doubt thinking that he just wasn’t rushing us. Nope, he forgot. Then we received our food- double the number of chicken dippers and sauces than we had ordered. We assumed it was a nice gesture being that our food took so long to come out. We thanked our server. Nope, wrong again. When it came time to pay, we were we charged for double the dippers and the extra sauces- which we didn’t order. When we brought it to our server and his manager’s attention, instead of voiding the original bill charge on my fiancé’s card so we could tip our forgetful server according to the correct total, the manager just voided the chicken off the original. Our server walked away with a better tip than he deserved after that dining debacle and we walked away confused and exhausted. Needless to say, we won’t be back for awhile at the least.

C
vipCcgirl
New England
6 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Wonderful experience! I loved our server, very accommodating. I really enjoyed how they put the bottle of wine in an ice bucket. The impossible burger was super tasty with their special sauce!

OT
vipOpenTable Diner
Orlando
7 reviews
Dined on July 26, 2020
Overall4food4service4ambience5

I have been dying to try this restaurant, and it was DELICIOUS. If you like chicken, this is the place for you! Come while the weather is good and grab a seat on their patio! Great views and good vibes.

I was with one other person, and we ordered the 6-piece fried chicken dunks, and the ranch fried chicken sandwich with a side of black pepper and rosemary fries. This was the perfect amount of food for two! If you get the dunks, definitely choose the pecorino ranch as your sauce. It is to die for. We ended up pouring some of the ranch onto the sandwich because it was that good. The rosemary and black pepper fries were great, and the ranch chicken had a nice kick to it! Everything was seasoned perfectly and came out hot! All of the chicken was crispy to perfection.

This is a great place to come with friends and family. The tables were properly spaced, waiters were in masks, and the menu's were disposable. I would love to come back here and try out their drink menu!

OT
OpenTable Diner
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Got there early, grabbed a table, really nice vibe

OT
OpenTable Diner
Washington DC
3 reviews
Dined on July 22, 2020
Overall5food5service5ambience5

Food and service were great! Got rib appetizer, a gin cocktail and entrees with chicken! All were delicious and the host deeply cared we were satisfied. Also felt safe with table spacing and cleaning procedures due to covid.

p
prathyusha
Los Angeles
8 reviews
Dined on July 17, 2020
Overall5food5service5ambience5

Great place to hang out and have a good dinner. Service was really nice

LA
LinaA
New England
1 review
Dined on July 16, 2020
Overall2food1service2ambience3

Overpriced food and not good at all. Service was also very slow

BF
vipBostonFoodie
New England
7 reviews
Dined on July 15, 2020
Overall5food5service5ambience4

Wait staff and managers were super attentive and responsive - dinner and drinks hit the spot and was great without being fussy.

We will definitely be back and can't wait to try breakfast and lunch offerings

BB
BetsyB
New York Area
1 review
Dined on July 11, 2020
Overall5food5service4ambience5

The food is excellent! We got our meals quickly, but not rushed. A casual vibe.

FAQs

Shy Bird does offer delivery in partnership with Toast. Shy Bird also offers takeout which you can order by calling the restaurant at (617) 714-4200.

Shy Bird is rated 4.6 stars by 64 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.