Shun Lee West
For haute Chinese cuisine, it’s among New York City’s best. Regional offerings include crispy Grand Marnier prawns with honey walnuts (Canton), braised sea bass in hot bean sauce (Hunan) and shredded beef with leeks and hot peppers (Szechwan). Specialties include beggar’s chicken baked in lotus leaves and clay (requires one day’s notice), Hunan tripe, sweetbreads with black mushrooms and of course, Beijing Duck.
We were given a back server rather than a regular captain. He was ok but not much else.
Great food. Cool but dated space. Service too rushed which I don’t like.
I was struck by how poor the service was. When we were shown to our table, there were still used napkins sitting on it. The waiters seemed grumpy and impatient, and really rushed us through dinner. Finally, at the end of the evening, I left a 15% tip, and the waiter returned to the table to ask me to increase it to at least 18%. I've never had a waiter do this. The food was mediocre at best and not particularly authentic, e.g., the xiaolongbao (soup dumplings) were overly doughy. The Peking Duck was not served in the traditional style, and all of the other dishes were comparable to those you might get at a Panda Express. I would not recommend Shun Lee and would not go back, myself.
The food is great and we are regular customers but this time the service was mediocre at best. The server seemed rush, taking orders without listening, pushing plates and glasses and responding as if offended.
Should we have gone to the manager? I was scared he would also be offended.
At this time I feel like the quality of the food and the overall experience has gone down in my book.
The price point is too high for the food quality as well.
A favorite for many years, it is a solid, though expensive meal. As competition has increased the difference between this and many other Chinese restaurants has narrowed. Food is comparable at half the price elsewhere, especially in Chinatown. You pay at least double for Upper west side location and more attentive waitstaff. Dinner for 4 with three glasses of house wine, 3 appetizers, an order of vegetables and 3 entrees was $340.00.
Average food at above average price
Servers were not paying attention. Food was tasteless.
Service was slower than during my previous visits but all in all the meal was wonderful and I will definitely be back.
It’s been a while since we ate there. The food, the ambiance and the service were top drawer. We’ll be back sooner.
Peking duck, one of the specialties is SUB STANDARD. Meat hard to chew, stringy and skin watery rather than crisp. Waiters speak great Cantonese, but very little English .. .. Very disappointing.
The half Beijing duck is worth the visit. The portions are generous and the waiter will split them up for if you want to share. Also, the perfect place for pre-theater dinner with Lincoln Center across the street.
Legendary for a reason. Been delivering this way for decades.
As far as Chinese food goes it was expensive. As far as the neighborhood goes, it was comparable. The atmosphere was lovely and quiet. Our servers and bus boys were excellent--funny and very friendly.
The food was great. It is definitely a repeat place.
I used to live in the neighborhood and came here often--loved it. Now, is it living on its reputation? Waiters were a bit surly, not own the least friendly. Appetizers and main courses were not hot, rather tepid. There were too many families with crying babies; it was a Saturday night. If one can afford this restaurant, surely one can afford a baby-sitter and not ruin dinner for others.
I was not particularly impressed with the food, however, the service was outstanding.
Henry is back and all is right in this🍷world!
Everything good except servant , rush us not for u price point
We were headed to the ballet and dim sum was on our minds. Shun Lee West is located strategically close to Lincoln Center so we stopped in for dinner. While the ambiance is initially interesting with glowing dragons on the walls, once you sit you begin to notice that things are a bit run down. There is need for a bit of a refresh there. The food is good, but nothing special and the plating lacks care, attention to detail and originality. Service was solid but again nothing special. We would go again, to be sure, but we will keep our expectations in check.
Great experience overall. The Orange Beef is the best anywhere!
Dirty napkins were under the table , as well as spilled rice and food from previous diners . We told the waiter , but nothing was done .
Great food, great service, as usual.
I never write a review, but for this, I have to warn. Went for Autumn Festival. It was as if the back up team was in. First off, place settings were covered in a thick coat of dust! Manager had a sarcastic quip when we brought it to his attention. Martini was watery and very light. Either they skimped considerably on the gin - wasn’t sure if it was even the type I ordered - or the vermouth was over-poured. Weirdest martini I ever tasted. Gives the impression they’re trying to skimp. Then they served me the wrong soup and tried to convince me to eat it. “Kitchen made a mistake.” That is fine, it happens, however, the quality of the dishes were so poor, I wanted to write a disclaimer of a review. The soup that I ordered, which ultimately came, was a Cantonese dish with seafood, and was incredibly bland - as if seafood was boiled and served in a broth of water with ramen. Could’ve been microwaved. The entrees that followed were just doused in sauce. It obscured any flavor whatsoever. It was way too much. My girlfriend, who is of Cantonese decent, and I were getting sleepy from the copious amounts of MSG. We asked for slightly less than very spicy and it was served with no spice. The duck was pretty dry. The Mango Pudding for dessert was the best part of the meal - that was fine. All in all, for nearly $200, when tip is included, the value is not worth it. The next night, we had a much better Cantonese meal for nearly $140 less! I’ve gone many times to Shun Lee and this was my far the worst. I’ve had many delicious meals here. The decor was still wonderful, but it was very empty for a Friday night. The quality has decreased incredibly and this Lincoln Square institution has lost its luster. All this considered, it made me and my girlfriend wonder, was this the regular staff or was the backup team in? Will go on a non-holiday to see if any different, and if it isn’t, it will no longer be worth dining here.
Though the restaurant was nearly empty on a Monday evening, the he food arrived at room temperature. The dumplings were sodden and tasteless. All dishes lacked flavor. None of us had been there for at least five years, but formerly had loved it. Though we were prepared for steep pricing, the costs were out of all proportion to the dishes presented. Perhaps it was a very off night, but we won’t be trying Shun Lee again.
Some of the dishes weren't quite hot enough! but I always think the food is delicious!
We had a great attentive waiter who helped us with gluten free menu. The food choice were sufficient considering they had gluten free food available on a separate menu. It was tasty and filling. It was very quiet and it wasn’t busy due to the Labor Day holiday.
Anniversary. They didnt even say happy anniversary
Excellent food that you would expect from a Chinese restaurant, not French dressed as Chinese that you find in so many upscale places these days. Shun Lee has been around for a long time. I first went to Shun Lee Dynasty in 1971. The only negatives are the bathroom needs updating and it is quite dark. Also pricey.
An old school restaurant in the best sense. Delicious food, with a decor that is both kitsch and sophisticated and an atmosphere that is both bustling and soothing. I’m always happy that I went.
Soup dumplings were undercooked, my friend actually spit it out. The food was ok but really not worth $30/entree. Server was nice
Quiet early hot mid August Saturday lunch. Nicely air-conditioned. Decades old splendid dragon decor is holding up well. $30 pre-fixe lunch has good variety and is a bargain. Good balance between mild and spicy dishes. Hot and sour soup among the best in the City. Homemade lemonade and Arnold Palmer (lemonade and iced tea) were refreshing and went well with food. Liked warm finely chopped vegetables in lettuce leaf appetizer, shrimp in hot sauce. Generous sized pineapple wedge and dark and white chocolate mousse for dessert.
Overpriced and bland food. Shocking how bad it is.
Appetizers, chicken Soong and soup dumplings, were very good. The mains were fish filets (tasty and perfectly cooked, but bland) and a shrimp dish labeled spicy but with very little spice and a lot of sweetness.
Great professional service. We didn’t like the spring rolls but everything else was delicious. We loved the tea, wonton soup and entree.
Thanks and we will be back
My wife and I enjoin amazing dinner before attending a concert at Lincoln Center. Every dish was amazing and the service and ambiance was perfect. Our waiter was helpful and professional with a Spence’s of humor. This is an iconic restaurant that has been serving New Yorkers for decades and it is still wonderful.
We have eaten several times at Shun Lee West and have never been disappointed in the service or the food. Everyone there is very attentive . They do not rush you and you can enjoy your meal .
A beautiful atmosphere, superb food, excellent service.
Always great atmosphere, delicious food & fantastic service
Elegant, sophisticated decor. Felt like a princess at all times. Lots of wait staff that were very attentive.Tried the Restaurant Week Menu. Many delicious choices for my Gluten Free, shellfish free husband.Soups were less salty than any we have ever had in a Chinese Restaurant. Peking Duck was the crispiest, most flavorful we ever had. Bountiful portion. My pancakes were very well rolled and easy to handle without a mess. We would highly recommend this Restaurant.