consistently excellent food, always served very professionally, and priced reasonably for high quality food (which means you get what you paid for).
I've been a fan of Shun Lee West for years. I went on Tuesday after a show at Lincoln Center with a 10pm reservation. The front was darkened, the bar was closed and draped with linen, and the maître 'd rushed us to the table saying we had to order RIGHT NOW as the kitchen was closing soon. The waiter apologized, but we were rushed in and out - we were out the door just after 1030. The food was great as always, but if you don't want to serve customers post-theater, don't take late reservations. This was a real bummer.
We had a wonderful meal. The menu is different from most Chinese restaurants and the selection is excellent. Service was very attentive, friendly and efficient. The food is a bit pricey, but worth it. It's a good Lincoln Center choice.
The soup was cold and had to be sent back. The kitchen had run out of gluten free crepes. We were not made aware of it. The kitchen sent out lettuce without asking if we wanted the substitute. The manager and waiter seemed to not really care but just wanted to get on to the next thing.....
Food was good but very overpriced. 10$ for egg drop soupLOL!?
Fabulous food with generous portions! Great service! Right across from Lincoln Center!
Very disappointed in the food and service
We would not go back or suggest it to others
Great choice for dinner before Lincoln Center events.
A favorite lunch spot one of the best in NYC
Do not try sweet and sour chicken. Disgusting.
Food was like warm and mediocre
High expectations but food was pricey, most staff was attentive but one waiter haggled over 39 cents at the end of the meal when we gave more than a 20% tip - it was bizarre. The food was very underwhelming.
Food, as usual, was way above average. The service, however, did not come up to standard this time.
Hate to write bad reviews, but the food quality has seriously declined here.
I had sea bass which was slimy, and my son pulled a long piece of his hair out of his food, which definitely wasn’t his.
Its time for either a huge overhaul, or the place needs to close down for good.
We have been eating at Shun Lee East and West for years and enjoyed excellent Chinese food. Friday night was an unfortunate exception. The dumplings for the Beijing duck were overlooked and dry. The scallops were mealy and tasteless Hopefully just a bad night in the kitchen but....
Best Peking duck in town. Thry give you wings and legs too.
My friend and I came for lunch during Restaurant Week. I chose this restaurant because it was one of the few in the area that offered Asian food and had the Restaurant Week special. Service was attentive, but not really welcoming.
Food was the disappointment. We shared. Appetizers were great. Entrees were either very spicy or very bland. Uninteresting. Portions were a good size but each dish could have used something on side, i.e. broccoli or bok choy or something. Prawns were spicy in a THICK sauce and my friend's fish was so bland with only water chestnuts with the fish.
I chose green tea ice cream for dessert that had chucks of ice in it. That tells me that it was a bit old.
No tea or coffee offered or included with the lunch. Water was filled regularly.
So overall, not impressed and will not come back. I think of Restaurant Week as an opportunity to try places that we would not normally go to and see if it is someplace you would like to visit again.
Unlike many other 'name' restaurants, Shun Lee, for restaurant week, offers a good selection and full portions. We go there with and restaurant week, and recommend it. Expensive but good.
The food was delicious. Unfortunately our server did not give us the Restaurant Week menu claiming that it was not available. It turns out that, in fact, the restaurant was a participant in restaurant week. In addition the service while prompt was far from courteous.
The manager did apologize but did not seem very concerned.
Vegetable dumplings tasty but heavy dough. Sea bass dish was superb but lemon chicken dish was totally unacceptable. Heavily breaded and completely dry. Sent it back for chicken w 3 kinds of nuts. Dish was cooked well but way too overloaded w more nuts than chicken. I would not order it again.
Shun Lee is not what it used to be. Service is rudimentary at best. The food is good but very expensive.
Language is a concern. Waiter needs to more knowledgeable. ? Information given does not make sense.
Should be more polite . This is an upscale Chinese restaurant , not one in lower Eastside
IF you like over-priced, oddly poor service and just ok food, then Shun Lee West is the place for you
Food was mediocre and overpriced. Service was effective but the waiters all acted like taking our order and serving us was a bother. Even the man who seated us acted like we were interrupting his day.
Past its prime and overpriced for what it is. Food is little better / more creative than standard take-out, service is rushed (pushing drinks and check even more than what’s typical in Manhattan), transactional and with several misses (e.g., completely forgot starters, then tried to push mains that had obviously been held and were soggy and semi-warm).
Food and service excellent. Great place to eat before Lincoln Center performance. A real staple
I think the food is slipping a little. Also, to accommodate a very large party, the staff used the adjacent table as a food station. Did not appreciate that we could not dine in quite without the bustle of staff all around us.
Great food, great service and especially liked whole sea bass, ribs and while beijing duck. Spicy prawns were nice also
Out of control children, impertinent waiters, cold food.