Shun Lee West

4.1
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2770 Reviews
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$31 to $50
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Chinese

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Pre/post Theatre
Conveniently located across from Lincoln Center and a startling revelation in shiny black lacquer, Shun Lee exudes Asian chic with grand authority.
For haute Chinese cuisine, it’s among New York City’s best. Regional offerings include crispy Grand Marnier prawns with honey walnuts (Canton), braised sea bass in hot bean sauce (Hunan) and shredded beef with leeks and hot peppers (Szechwan). Specialties include beggar’s chicken baked in lotus leaves and clay (requires one day’s notice), Hunan tripe, sweetbreads with black mushrooms and of course, Beijing Duck.
What 2770 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
4.1
ambience
3.5
value
Noise · Quiet
72% of people would recommend it to a friend
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MB
San Francisco
35 reviews
Dined 3 days ago
Overall2food3service2ambience1

I understand that this establishment has been shut by health authorities before. My guess is it won’t be long before it’s shuttered again. Filthy is the first word that comes to mind. Rude (describing every member of the staff we encountered) is second. Overpriced is third. Slow and indifferent are fourth and fifth. The food tasted pretty good, but some things - particularly the Lo Mein, were exceptionally greasy. And really? $25 for sautéed green beans? $9.50 for a cup of egg drop soup? I do not understand why anyone would ever go here twice.

D
New York Area
7 reviews
Dined 3 days ago
Overall2food2service2ambience3

Outrageously overpriced for mediocre Chinese food. You can get similar quality food at your local take-out place. Service is gruff and decor is outdated.

OT
1 review
Dined 3 days ago
Overall2food2service2ambience2

Mediocre at best. I think they had their day some time ago. Now it seems over-priced and nothing special.

AK
New York Area
1 review
Dined 4 days ago
Overall4food4service4ambience4

One of the best Chinese restaurants on the West Side and the only one near Lincoln Center that is worth mentioning.

T
New York Area
5 reviews
Dined 6 days ago
Overall5food5service5ambience5

Food, service and ambiance were universally excellent. Staff is very accommodating on tailoring dishes to specification.

K
New York Area
86 reviews
Dined 7 days ago
Overall4food4service3ambience5

The standards are high and so are the prices. The West Side Shun Lee is pretty. There seem to be plenty of waiters standing around elegantly yet the service is very slow. The food is very good.

h
Washington DC
1 review
Dined on November 3, 2019
Overall2food2service1ambience1

This place has markedly declined.

Food had to be sent back. Rubbery.

AW
New York Area
45 reviews
Dined on November 3, 2019
Overall4food4service5ambience4

Shun Lee West is one of my favorites restaurants for casual dinner. It's always a guarantee.

JL
New York Area
2 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

The food at Shun Lee was amazing. They took the time to divide the appetizers before serving them to us. We sat at a round table which made for great conversation. The wait staff was very nice and accommodating. Highly recommend.

G
New York Area
47 reviews
Dined on October 30, 2019
Overall3food4service3ambience3

The Cold Sesame noodles were delicious, but overpriced. Peking Duck was wonderful. The wait staff were efficient, but not overly friendly. We had a good meal but it could have been more fun if the staff was a little more friendly!

WP
Denver
27 reviews
Dined on October 26, 2019
Overall2food2service2ambience2

Peking duck was badly overcooked, service was poor. Low sodium dishes were bland.
They had trouble locating my Open Table reservation, fortunately I had a copy (although the restaurant was less than half full). Not what it once was.

OT
Denver
1 review
Dined on October 24, 2019
Overall3food4service3ambience4

Lovely, Delicious. Wait staff a bit bossy.

OT
New York Area
5 reviews
Dined on October 18, 2019
Overall4food4service5ambience5

Great for family dining. Service was outstanding.

CH
New England
19 reviews
Dined on October 18, 2019
Overall1food1service4ambience5

The wonton soup had absolutely no flavor. No broth, no salt, just thin warm water. It was as if they'd forgotten to read the recipe and make the soup!

j
New York Area
64 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

Consistently wonderful! Best hot and sour soup in the world. Moo shu pork is superb. Perfection!

S
Charleston
6 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

This was the perfect meal before theatre and opera. Food was delicious and fast service without being rushed. We'd definitely eat here again.

JJ
New York Area
8 reviews
Dined on October 15, 2019
Overall5food5service5ambience4

We have found this to be a very dependable place to eat in the Lincoln Center area. The food is excellent and the service is very prompt, an advantage when we are going to a show there. If I have any complaint, it is that the portions are larger than I would prefer. We strongly recommend this restaurant.

SM
1 review
Dined on October 14, 2019
Overall1food1service1ambience4

We ordered Prawns in XO sauce and what we got was deep fried prawns sautéed in onion with a little oil. When asked, the manager told me that proper XO is too expensive to be expected at their prices!!!

OT
Miami
140 reviews
Dined on October 13, 2019
Overall4food5service3ambience4

We were given a back server rather than a regular captain. He was ok but not much else.

D
New York Area
12 reviews
Dined on October 12, 2019
Overall4food5service3ambience4

Great food. Cool but dated space. Service too rushed which I don’t like.

T
New York Area
1 review
Dined on October 12, 2019
Overall1food2service1ambience2

I was struck by how poor the service was. When we were shown to our table, there were still used napkins sitting on it. The waiters seemed grumpy and impatient, and really rushed us through dinner. Finally, at the end of the evening, I left a 15% tip, and the waiter returned to the table to ask me to increase it to at least 18%. I've never had a waiter do this. The food was mediocre at best and not particularly authentic, e.g., the xiaolongbao (soup dumplings) were overly doughy. The Peking Duck was not served in the traditional style, and all of the other dishes were comparable to those you might get at a Panda Express. I would not recommend Shun Lee and would not go back, myself.

OT
New York Area
44 reviews
Dined on October 11, 2019
Overall4food5service3ambience3

The food is great and we are regular customers but this time the service was mediocre at best. The server seemed rush, taking orders without listening, pushing plates and glasses and responding as if offended.

Should we have gone to the manager? I was scared he would also be offended.

EB
New York Area
3 reviews
Dined on October 9, 2019
Overall2food2service3ambience3

At this time I feel like the quality of the food and the overall experience has gone down in my book.
The price point is too high for the food quality as well.

OT
Jacksonville
2 reviews
Dined on October 8, 2019
Overall4food5service5ambience4

A favorite for many years, it is a solid, though expensive meal. As competition has increased the difference between this and many other Chinese restaurants has narrowed. Food is comparable at half the price elsewhere, especially in Chinatown. You pay at least double for Upper west side location and more attentive waitstaff. Dinner for 4 with three glasses of house wine, 3 appetizers, an order of vegetables and 3 entrees was $340.00.

OT
New York Area
1 review
Dined on October 8, 2019
Overall5food5service5ambience4

Great service!!

OT
New York Area
9 reviews
Dined on October 6, 2019
Overall3food2service3ambience3

Average food at above average price

F
Orlando
8 reviews
Dined on October 4, 2019
Overall3food2service1ambience3

Servers were not paying attention. Food was tasteless.

MD
New York Area
14 reviews
Dined on October 4, 2019
Overall4food4service4ambience4

Service was slower than during my previous visits but all in all the meal was wonderful and I will definitely be back.

S
New York Area
53 reviews
Dined on October 4, 2019
Overall5food5service5ambience5

It’s been a while since we ate there. The food, the ambiance and the service were top drawer. We’ll be back sooner.

d
New York Area
39 reviews
Dined on October 2, 2019
Overall2food2service3ambience2

Peking duck, one of the specialties is SUB STANDARD. Meat hard to chew, stringy and skin watery rather than crisp. Waiters speak great Cantonese, but very little English .. .. Very disappointing.
PK

JF
New York Area
3 reviews
Dined on October 1, 2019
Overall4food5service5ambience4

The half Beijing duck is worth the visit. The portions are generous and the waiter will split them up for if you want to share. Also, the perfect place for pre-theater dinner with Lincoln Center across the street.

OT
Los Angeles
3 reviews
Dined on September 29, 2019
Overall5food5service5ambience5

Legendary for a reason. Been delivering this way for decades.

LU
New York Area
4 reviews
Dined on September 29, 2019
Overall4food4service5ambience5

As far as Chinese food goes it was expensive. As far as the neighborhood goes, it was comparable. The atmosphere was lovely and quiet. Our servers and bus boys were excellent--funny and very friendly.
The food was great. It is definitely a repeat place.

GB
New York Area
162 reviews
Dined on September 28, 2019
Overall3food3service3ambience3

I used to live in the neighborhood and came here often--loved it. Now, is it living on its reputation? Waiters were a bit surly, not own the least friendly. Appetizers and main courses were not hot, rather tepid. There were too many families with crying babies; it was a Saturday night. If one can afford this restaurant, surely one can afford a baby-sitter and not ruin dinner for others.

L
Washington DC
13 reviews
Dined on September 27, 2019
Overall4food3service5ambience4

I was not particularly impressed with the food, however, the service was outstanding.

SP
New York Area
25 reviews
Dined on September 26, 2019
Overall5food5service5ambience5

Henry is back and all is right in this🍷world!

BS
New York Area
1 review
Dined on September 22, 2019
Overall4food5service1ambience3

Everything good except servant , rush us not for u price point

DE
New York Area
53 reviews
Dined on September 17, 2019
Overall4food4service4ambience3

We were headed to the ballet and dim sum was on our minds. Shun Lee West is located strategically close to Lincoln Center so we stopped in for dinner. While the ambiance is initially interesting with glowing dragons on the walls, once you sit you begin to notice that things are a bit run down. There is need for a bit of a refresh there. The food is good, but nothing special and the plating lacks care, attention to detail and originality. Service was solid but again nothing special. We would go again, to be sure, but we will keep our expectations in check.

A
New York Area
15 reviews
Dined on September 15, 2019
Overall5food5service5ambience5

Great experience overall. The Orange Beef is the best anywhere!

OT
Las Vegas
1 review
Dined on September 14, 2019
Overall3food3service2ambience2

Dirty napkins were under the table , as well as spilled rice and food from previous diners . We told the waiter , but nothing was done .