Shun Lee West
For haute Chinese cuisine, it’s among New York City’s best. Regional offerings include crispy Grand Marnier prawns with honey walnuts (Canton), braised sea bass in hot bean sauce (Hunan) and shredded beef with leeks and hot peppers (Szechwan). Specialties include beggar’s chicken baked in lotus leaves and clay (requires one day’s notice), Hunan tripe, sweetbreads with black mushrooms and of course, Beijing Duck.
I understand that this establishment has been shut by health authorities before. My guess is it won’t be long before it’s shuttered again. Filthy is the first word that comes to mind. Rude (describing every member of the staff we encountered) is second. Overpriced is third. Slow and indifferent are fourth and fifth. The food tasted pretty good, but some things - particularly the Lo Mein, were exceptionally greasy. And really? $25 for sautéed green beans? $9.50 for a cup of egg drop soup? I do not understand why anyone would ever go here twice.
Outrageously overpriced for mediocre Chinese food. You can get similar quality food at your local take-out place. Service is gruff and decor is outdated.
Mediocre at best. I think they had their day some time ago. Now it seems over-priced and nothing special.
One of the best Chinese restaurants on the West Side and the only one near Lincoln Center that is worth mentioning.
Food, service and ambiance were universally excellent. Staff is very accommodating on tailoring dishes to specification.
The standards are high and so are the prices. The West Side Shun Lee is pretty. There seem to be plenty of waiters standing around elegantly yet the service is very slow. The food is very good.
This place has markedly declined.
Food had to be sent back. Rubbery.
Shun Lee West is one of my favorites restaurants for casual dinner. It's always a guarantee.
The food at Shun Lee was amazing. They took the time to divide the appetizers before serving them to us. We sat at a round table which made for great conversation. The wait staff was very nice and accommodating. Highly recommend.
The Cold Sesame noodles were delicious, but overpriced. Peking Duck was wonderful. The wait staff were efficient, but not overly friendly. We had a good meal but it could have been more fun if the staff was a little more friendly!
Peking duck was badly overcooked, service was poor. Low sodium dishes were bland.
They had trouble locating my Open Table reservation, fortunately I had a copy (although the restaurant was less than half full). Not what it once was.
Lovely, Delicious. Wait staff a bit bossy.
Great for family dining. Service was outstanding.
The wonton soup had absolutely no flavor. No broth, no salt, just thin warm water. It was as if they'd forgotten to read the recipe and make the soup!
Consistently wonderful! Best hot and sour soup in the world. Moo shu pork is superb. Perfection!
This was the perfect meal before theatre and opera. Food was delicious and fast service without being rushed. We'd definitely eat here again.
We have found this to be a very dependable place to eat in the Lincoln Center area. The food is excellent and the service is very prompt, an advantage when we are going to a show there. If I have any complaint, it is that the portions are larger than I would prefer. We strongly recommend this restaurant.
We ordered Prawns in XO sauce and what we got was deep fried prawns sautéed in onion with a little oil. When asked, the manager told me that proper XO is too expensive to be expected at their prices!!!
We were given a back server rather than a regular captain. He was ok but not much else.
Great food. Cool but dated space. Service too rushed which I don’t like.
I was struck by how poor the service was. When we were shown to our table, there were still used napkins sitting on it. The waiters seemed grumpy and impatient, and really rushed us through dinner. Finally, at the end of the evening, I left a 15% tip, and the waiter returned to the table to ask me to increase it to at least 18%. I've never had a waiter do this. The food was mediocre at best and not particularly authentic, e.g., the xiaolongbao (soup dumplings) were overly doughy. The Peking Duck was not served in the traditional style, and all of the other dishes were comparable to those you might get at a Panda Express. I would not recommend Shun Lee and would not go back, myself.
The food is great and we are regular customers but this time the service was mediocre at best. The server seemed rush, taking orders without listening, pushing plates and glasses and responding as if offended.
Should we have gone to the manager? I was scared he would also be offended.
At this time I feel like the quality of the food and the overall experience has gone down in my book.
The price point is too high for the food quality as well.
A favorite for many years, it is a solid, though expensive meal. As competition has increased the difference between this and many other Chinese restaurants has narrowed. Food is comparable at half the price elsewhere, especially in Chinatown. You pay at least double for Upper west side location and more attentive waitstaff. Dinner for 4 with three glasses of house wine, 3 appetizers, an order of vegetables and 3 entrees was $340.00.
Average food at above average price
Servers were not paying attention. Food was tasteless.
Service was slower than during my previous visits but all in all the meal was wonderful and I will definitely be back.
It’s been a while since we ate there. The food, the ambiance and the service were top drawer. We’ll be back sooner.
Peking duck, one of the specialties is SUB STANDARD. Meat hard to chew, stringy and skin watery rather than crisp. Waiters speak great Cantonese, but very little English .. .. Very disappointing.
The half Beijing duck is worth the visit. The portions are generous and the waiter will split them up for if you want to share. Also, the perfect place for pre-theater dinner with Lincoln Center across the street.
Legendary for a reason. Been delivering this way for decades.
As far as Chinese food goes it was expensive. As far as the neighborhood goes, it was comparable. The atmosphere was lovely and quiet. Our servers and bus boys were excellent--funny and very friendly.
The food was great. It is definitely a repeat place.
I used to live in the neighborhood and came here often--loved it. Now, is it living on its reputation? Waiters were a bit surly, not own the least friendly. Appetizers and main courses were not hot, rather tepid. There were too many families with crying babies; it was a Saturday night. If one can afford this restaurant, surely one can afford a baby-sitter and not ruin dinner for others.
I was not particularly impressed with the food, however, the service was outstanding.
Henry is back and all is right in this🍷world!
Everything good except servant , rush us not for u price point
We were headed to the ballet and dim sum was on our minds. Shun Lee West is located strategically close to Lincoln Center so we stopped in for dinner. While the ambiance is initially interesting with glowing dragons on the walls, once you sit you begin to notice that things are a bit run down. There is need for a bit of a refresh there. The food is good, but nothing special and the plating lacks care, attention to detail and originality. Service was solid but again nothing special. We would go again, to be sure, but we will keep our expectations in check.
Great experience overall. The Orange Beef is the best anywhere!
Dirty napkins were under the table , as well as spilled rice and food from previous diners . We told the waiter , but nothing was done .