Shun Lee Palace

4.5
1384 reviews
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$31 to $50
icon/ic_cuisineCreated with Sketch.
Chinese
Michael Tong's Midtown "institution" combines "striking" surroundings, "silky service" and "absolutely the best above Canal Street" decorated by Adam Tihany.
What 1384 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.2
ambience
3.8
value
Noise · Moderate
84% of people would recommend it to a friend
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HM
New York Area
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Wonderful Chinese restaurant with excellent food and pleasant surroundings. The service was excellent and the waiters were knowledgeable. A nice experience that even rated with my wife - who is from China

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L
Philadelphia
257 reviews
Dined 5 days ago
Overall 3food 4service 4ambience 4

Good Cantonese food that is nicely prepared and served. Unfortunately, the pricing is exorbitant.

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C
Washington DC
110 reviews
Dined on January 13, 2019
Overall 3food 2service 2ambience 4

Disappointing Visit

We have been to this restaurant many times and have enjoyed the food. This visit did not go well. We were seated promptly, but then left without a menu for a good 10 minutes during which several other parties were seated and given menus. But the really disappointing part was that our meal was delivered barely warm instead of sizzling from the wok as it should. This is simply unacceptable in a high end Chinese restaurant.

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WF
New York Area
3 reviews
Dined on January 12, 2019
Overall 3food 2service 5ambience 5

Food very disappointing, especially given the prices. We’d been looking forward to going to the Shun Lee Palance, a splurge to commemorate meeting up with old friends. It was nice that the restaurant was quiet and the service excellent, but everyone in our party of eight was disappointed in the food. It didn’t have enough flavor or taste. Too bad.

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OT
New York Area
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Birthday lunch.

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OT
1 review
Dined on January 4, 2019
Overall 2food 3service 2ambience 1

Waiter coughed into tablecloth then placed it on a new table. Confusing tipping split between a waiter and captain when we were served by one person the entire evening.

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KF
New York Area
1 review
Dined on January 1, 2019
Overall 3food 2service 2ambience 2

The traditionally delicious chicken with five nuts Was different than usual. It was less sweet. The other dish we ordered was seemingly not made fresh and was just about cold. Maybe everybody was tired after celebrating holidays.

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OT
New York Area
7 reviews
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

It was al lovely New Years eve

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OT
San Francisco
2 reviews
Dined on December 27, 2018
Overall 3food 3service 1ambience 3

Food was average. Had to wait for a while to get anything including water. Service was very bad and rude. Didn’t get any ‘chips and dip’ either.

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N
San Francisco
8 reviews
Dined on December 25, 2018
Overall 4food 4service 5ambience 5

Christmas dinner.

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OT
London
1 review
Dined on December 25, 2018
Overall 3food 3service 4ambience 4

It's a nice enough place and the food was tasty but it is way too overpriced for what you get. I would suggest that the same quality of food can be found elsewhere for much more competitive prices. Once will be good enough.

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BG
New York Area
18 reviews
Dined on December 25, 2018
Overall 3food 3service 3ambience 4

I am old enough to remember when Shun Lee Palace was quite the hot spot among sophisticated New Yorkers. Alas, how the mighty have fallen. I found myself at Shun Lee for the first time in years on Christmas Day. It was just . . . tired. The food was mediocre, the waiters all wanted to be somewhere else, and the toilet in the women's john malfunctioned and caused a flood. Next year: dim sum in Flushing. Better food, lower prices -- and a way more interesting crowd.

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OT
New York Area
4 reviews
Dined on December 24, 2018
Overall 4food 4service 4ambience 4

Excellent Beijing duck! In general good food

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OT
Houston
4 reviews
Dined on December 23, 2018
Overall 4food 4service 3ambience 3

Very good food but a little expensive

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OT
Philadelphia
5 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

The food was delicious and the wait staff was very attentive to our needs. An overall very enjoyable experience and we will most definitely dine here again soon!

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M
Orlando
13 reviews
Dined on December 21, 2018
Overall 5food 5service 5ambience 5

Always great. Love the Beijing duck

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SI
New York Area
1 review
Dined on December 16, 2018
Overall 5food 5service 5ambience 5

As a yearly event we make a pilgrimage to Shun Lee for their duck, although the Crispy Beef has become a staple. One of us is a public figure, and find the full experience from reservations to coat check most pleasant.

Be sure to brush up on the difference between server tips and captain tip percentages because both are making sure the only hand movement is from plate to mouth. In other words, out of nowhere plates and glasses are refilled almost magically.

Old school high end service. Keeps us coming back each year!

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OT
Miami
21 reviews
Dined on December 14, 2018
Overall 4food 5service 5ambience 4

They were having a private party in main dining area. Had to sit in cramped outer area. They should disclose this when accepting reservations.

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RR
Phoenix
5 reviews
Dined on December 12, 2018
Overall 4food 4service 5ambience 4

I really enjoy eating at Shun Lee Palace food is very good and the folks that wait on you are extremely helpful and provide outstanding service

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p
New York Area
5 reviews
Dined on December 10, 2018
Overall 5food 4service 5ambience 5

Great pre holiday meal with my 10 year old girl and she got treated so special. food was great Thank you for treating my daughter so good.

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MF
New York Area
4 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Great food, service & ambience- highly recommend the Beijing Duck- excellent.

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N
Miami
16 reviews
Dined on December 9, 2018
Overall 4food 4service 3ambience 4

Service was fair at best... even had trouble getting my bill! Food was goo... but waaayyy too American. Dishes where limited in choice

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JM
1 review
Dined on December 9, 2018
Overall 2food 3service 1ambience 3

Definitely not what it used to be.

Food was average at best. Service is lacking.

I used to dine here all the time and hadn't been in quite awhile. Not going back soon.

Shame!

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MJ
Mexico City
1 review
Dined on December 5, 2018
Overall 3food 2service 1ambience 1

The restaurant has a good location at NYC. It is not a smart choice, expensive and standard Chinese food. Around the table some furniture was cover with dust and a little bit dirty. The service was plain and slow even the restaurant wasn't packed.

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B
New York Area
3 reviews
Dined on December 5, 2018
Overall 2food 2service 3ambience 4

Sadly our experience at SLP wasn’t what we remembered. The service was quite good but again not quite what it used to be. However we were VERY disappointed in our Peking Duck. Perhaps it was an off night and we will write or off to that but it was disappointing. Especially as we moved out of the city to Palm beach, FL and were anticipating excellent Chinese food. An unknown commodity in PB. We will try again and hope our experience is better.

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G
Washington DC
16 reviews
Dined on December 4, 2018
Overall 5food 5service 4ambience 5

Great meal, as usual. Attentive service.

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f
New York Area
13 reviews
Dined on December 3, 2018
Overall 2food 2service 1ambience 3

they are not service oriented - sometimes the food & service is great & sometimes they are so very rude

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s
New York Area
23 reviews
Dined on November 28, 2018
Overall 5food 5service 5ambience 5

greatr food---with great service. The peking Duck was especially good.

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v
New York Area
11 reviews
Dined on November 27, 2018
Overall 3food 4service 4ambience 4

We are locals and not used to the captain pointing out to us that there are separate lines on the bill for waiters and captains. We did not require any of the captain's expertise, as we ordered cocktails and wine by the glass. This might fly with out-of-towners but to locals, the captain pining for a tip is pretty unusual, thank goodness. Food is very good but to charge $26 for "Young Chow Fried Rice, topped with a few farmed Asian shrimp...not going to fly with the neighbors...no better than the fried rice in any number of take-out spots. Where the place does ok is the duck (served in one course only!!) Hand Chow short rib..tasty but at 39. I can get a short rib at Craft!

Recommended for a good dinner at inflated prices for non-Asian diners.

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JF
New England
3 reviews
Dined on November 25, 2018
Overall 5food 4service 5ambience 5

We enjoyed ourselves thoroughly. The meals were delicious with one or two exceptions.

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PA
New York Area
1 review
Dined on November 25, 2018
Overall 5food 5service 5ambience 5

Great neighborhood restaurant; A classic that has stood the test of time.

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T
New York Area
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Best service and food I have ever had in a Chinese restaurant.

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WW
New York Area
8 reviews
Dined on November 16, 2018
Overall 2food 4service 2ambience 2

We came to this restaurant based on the recommendation of our colleague who joined us for dinner and was she appalled at the treatment we received given that she had experienced better treatment before. While the food was excellent, our waitress had a terrible attitude and made the entire table feel unwelcomed the entire time. Some of us still had food on our plate when another waiter came and started to remove the plates although we were conversing and not exactly finished with our meal. We didn’t understand the rush as there were plenty of empty tables towards the front of the restaurant and we wondered if our ethnicity was the issue. While we were happy to pay for our food, we unanimously agreed to leave a tip that merited the service we received because she was incredibly RUDE. When it had been discovered that we did not leave the standard 20% tip, the waitress further embarrassed the table by commenting out loud so that other patrons could hear that “we shouldn’t eat there if we didn’t want to pay”. She didn’t even deserve the 12% tip we left her and that was generous considering the treatment. We went there Friday night to have dinner with mutual colleagues and no cocktails were involved so we do not understand why we were treated in this manner. Although the manager offered us a credit (which we declined), these golden girls will NEVER return to Shun Lee nor recommend it!

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HC
Charlotte
24 reviews
Dined on November 16, 2018
Overall 5food 5service 5ambience 4

I come here every time I'm in NYC. It's not cheap but great food and service always bring me back. Highly recommend- try the Chicken with Three Nuts and the soups.

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MD
Phoenix
4 reviews
Dined on November 14, 2018
Overall 4food 4service 4ambience 5

Our Chinese guest liked the food. A very picky eater. Service was slow but classy.

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OT
New York Area
1 review
Dined on November 13, 2018
Overall 3food 3service 2ambience 3

Not as good as I remember. The service was as people have already stated.

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d
Miami
69 reviews
Dined on November 13, 2018
Overall 4food 4service 4ambience 3

We ate a late lunch at this venerable Chinese restaurant. The sliced bass in spicy sauce was delicious. When visiting NYC we always try to dine at Shun Lee East.

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Calgary
2 reviews
Dined on November 10, 2018
Overall 4food 5service 5ambience 5

We attended Shun Lee as a recommendation for our trip to New York. It was very cute! The food and service were excellent.

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MP
New York Area
4 reviews
Dined on November 9, 2018
Overall 5food 5service 5ambience 5

Been to Shun Lee several times. Excellent quality and delicious. A bit pricey, but worth every penny! You get what you pay for!

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JP
San Francisco
2 reviews
Dined on November 5, 2018
Overall 4food 5service 5ambience 4

Great food and service!

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