Shun Lee Palace

4.3
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1492 Reviews
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$31 to $50
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Chinese
Michael Tong's Midtown "institution" combines "striking" surroundings, "silky service" and "absolutely the best above Canal Street" decorated by Adam Tihany.
What 1492 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.1
ambience
3.8
value
Noise · Quiet
70% of people would recommend it to a friend
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E
New York Area
1 review
Dined 2 days ago
Overall 3food 3service 3ambience 4

Good food, efficient service (but waiter should learn to smile and be cordial), but a little pricy.

P
New York Area
12 reviews
Dined 5 days ago
Overall 5food 5service 4ambience 5

Good food, nice place. Somehow servers are chaotic tonight. Not the usual you expect from Shun Lee. And not acceptable if you have to tip both captain and waiters.

S
New York Area
11 reviews
Dined on September 8, 2019
Overall 1food 2service 1ambience 3

It was such a bad experience that after 30 years I will not go back. It was terrible.

OT
New York Area
2 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Everybody from the host to the waiter to the captain were top shelf.

m
Miami
10 reviews
Dined on September 7, 2019
Overall 4food 4service 4ambience 4

Great food. Still come back to nyc for Chinese!

OT
Saarbrucken
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

The experience was amazing from the service to the food and the atmosphere. My wife and I heard about this place from my cousin who lives in NYC. From the initial “hello” we enjoyed our experience. We had won ton soup, egg rolls, Ants on a Tree and Beef with Broccoli. All the food was great and the Cocktails were strong but good. Overall fantastic experience and would recommend this place to anyone. Each dish is about $22-25 dollars so reasonable price for NYC.

F
Miami
2 reviews
Dined on September 3, 2019
Overall 2food 3service 3ambience 2

Poorly trained servers. They rush you to finish your meal.you would expect a lot more given the prices.

OT
New York Area
12 reviews
Dined on September 2, 2019
Overall 2food 4service 2ambience 3

Labor Day, kitchen was unbelievably slow. If they had no staff they should have closed.

SW
St. Louis
15 reviews
Dined on September 2, 2019
Overall 4food 4service 4ambience 4

Good food. Good service. We always enjoy ourselves there.

VL
Monterrey
10 reviews
Dined on August 31, 2019
Overall 1food 2service 1ambience 2

Really a disappointment...most meals were served cold...service erratic...bill included a meal we did not ordered...all tables around ours had issues with their orders...all in all, not a nice experience ....won’t come back

OT
New York Area
4 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 4

Food is always excellent and service is top notch.

If you want something that is not on the menu, they will always strive to accommodate your request.

Highly recommend.

KS
New York Area
3 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 4

Lovely atmosphere with attentive service. They will spice your food to your taste and make your meal into a memorable experience!

OT
Pittsburgh
3 reviews
Dined on August 20, 2019
Overall 5food 5service 5ambience 4

The foods are very Authenticate: looks good, smells good and tastes great! Upscale food quality and services. Our family enjoyed the dinner and experience there.

JS
Washington DC
9 reviews
Dined on August 20, 2019
Overall 5food 5service 5ambience 4

The waiter, Peter, was fantastic.We had to slippery chicken and
Sichuan crispy beef and it was magnificent!

e
New York Area
7 reviews
Dined on August 16, 2019
Overall 2food 1service 2ambience 2

Sweet sour pork awful

OT
New York Area
1 review
Dined on August 13, 2019
Overall 2food 2service 1ambience 2

Brown rice was inedible and service was TERRIBLE. This is not the restaurant it used to be.

BT
Philadelphia
2 reviews
Dined on August 11, 2019
Overall 1food 1service 1ambience 1

Utter rubbish food for ridiculous prices. I know it's not real Chinese food - more like American Chinese food but the very least these idiots can do is give you quality ingredients. Which they don't. It's supermarket grade stuff and then dealt with in the kitchen in the most unskilled manner.

HC
New York Area
7 reviews
Dined on August 11, 2019
Overall 5food 5service 2ambience 5

Food was excellent, service efficient but not friendly.

S
New York Area
40 reviews
Dined on August 11, 2019
Overall 3food 2service 3ambience 3

My family used to love Shun Lee although we never ate in midtown. Tried it for Restaurant Week and we were all, sadly, disappointed. The appetizer was tiny - 2 tiny scallops and entrees were not good. Grand Marnier prawns were swimming in a very heavy cream sauce. Spicy chicken came out looking like over fried chicken nuggets. Only dish worthwhile was the crispy spicy beef. Perhaps it was because it was restaurant week but if we come back we'll only go to the one near Lincoln Center.

f
New York Area
15 reviews
Dined on August 10, 2019
Overall 2food 3service 1ambience 3

this place has become a real rip off - they make you buy a whole duck - because they want you to spend 100.00 - this will be the last time - we ever go there - the service sucks - and they look to charge you for things you don't want - NEVER AGAIN

and they even REFUSE TO GIVE ME POINTS FOR MY RESERVATIONS - WITH 350.00 BILL

JW
Atlantic City
2 reviews
Dined on August 8, 2019
Overall 1food 1service 5ambience 2

Too much sugar in all your dishes. My friend got sick after the dinner.

LK
Orlando
17 reviews
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

Great food! Great service! Lisa took great care of us!

OT
Miami
6 reviews
Dined on August 5, 2019
Overall 2food 1service 3ambience 1

Has totally gone downhill.
The whole sea bass was overcooked , over-sauced, and over-priced.
Would not recommend it and would definitely not go back.

JH
1 review
Dined on August 5, 2019
Overall 2food 2service 2ambience 3

I just to go there all the time when I was in New York. I’m in New York regularly. This is the second time in a row that it was just ok. I don’t think I would go back anytime soon. This use to be one if the best Chinese restaurants in New York. Please improve!

LK
Orlando
17 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Beautiful atmosphere! Great service. David took amazing care of us! Quality and variety of food is fantastic! Can't wait to visit New York again to eat here.

OT
Atlanta
4 reviews
Dined on August 2, 2019
Overall 5food 4service 5ambience 5

Had a blast at my fav chinese in the city

L
New York Area
7 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 4

Amazing service! We tried the Restaurant Week menu and it was delicious.

RR
New York Area
12 reviews
Dined on August 1, 2019
Overall 5food 5service 5ambience 5

Great fresh food. They make the crispy noodles daily.

D
New York Area
5 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Very attentive and helpful with menu selection. Dishes were very tasty.

KD
New York Area
14 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Best Chinese restaurant in New York City. First rate, classic Chinese cooking. Wonderful staff that knows how to serve in a fine restaurant.

SW
St. Louis
16 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Good food, good service. Nice place. We always enjoy going here.

p
New York Area
17 reviews
Dined on July 26, 2019
Overall 2food 1service 2ambience 3

This time Shun Lee was very disappointed Food was not fresh We ordered from the restaurant week menu and the food was substandard

OT
1 review
Dined on July 25, 2019
Overall 5food 5service 5ambience 4

Casual Chinese dinner sate

OT
New York Area
30 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

Wonderful lunch, great food, lovely service, elegant ambiance.

OT
New York Area
3 reviews
Dined on July 23, 2019
Overall 4food 4service 3ambience 5

Waitstaff rushes
Obvious that they wanted us out
It was only 9 pm

MJ
New York Area
12 reviews
Dined on July 23, 2019
Overall 3food 4service 2ambience 4

Please tell your waiters not to hover. We said we would wait until the rest of our party arrived to order the drinks and he bothered us 3 times for drink orders. Also he added the tip by himself onto the bill
(he lost money doing that as we were going to tip more). That does not does not foster a friendly
feeling among customers.

FT
Chicago
24 reviews
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

This famous restaurant does not disappoint! Pricey, for sure, but great food and service!

F
New York Area
1 review
Dined on July 19, 2019
Overall 1food 1service 3ambience 1

Too heavy sauces on the dishes. Seafood tasted a off and sour. Vegetables were undercook and still tasted raw chinese broccoli. Too much starch on the meats. Service was good but the food really needs to be improve. Menu was too old. Nothing refreshment. Chinese cuisine it’s all about cooking skills and right flavours. Didn’t feel the food was cooked with heart and no presentation at all.

G
New York Area
36 reviews
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

Nothing much to say except excellent on all counts - good, service, quality. Not many restaurants left at this level.

JS
1 review
Dined on July 12, 2019
Overall 1food 1service 1ambience 2

Very disappointing. No one came to see if the dishes were prepared to our liking. The shrimp were fishy, the beef very chewy and 2 of us ended up with upset stomachs.

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