Our second time there and we liked it very much. Dim Sum plus a full menu. Good service (it was crowded and we had an 8 pm curtain for the theater.
We’ll definitely come back when we are back in NYC. Strongly recommend making a reservation..
Strangely, but for some unknown reason the Cafe has been closed, but we managed to have a table in the Shun Lee restaurant next to the Cafe - which we didn't plan:) Everything else has been expected and met.
There was definitely MSG in the food which affected my sleep that night
Service was a bit slow
Service is great, very attentive and accommodating ! The dim sum is delicious... although not a lot of variety. They did produce two items not on the carts. Special treat on a rainy day.
Dim Sum in the café before Lincoln Center is our family tradition for years.
Love Michael! Best Waiter ever! (Although everyone is accommodating)
Love the Dim Sum, which is why we go. It is always our first choice before or after the movies.
We went to Shun Lee Cafe after a performance at Lincoln Center. Very disappointed. I had a 10:15pm reservation (which the restaurant allows since it’s available for online reservation), and arrived there early (9:50pm). The staff was borderline polite, seated us while saying we had to hurry because the kitchen was closing ... thank goodness we didn’t arrive at 10:15, what would it have been like? Dining room atmosphere is ok and a bit funky/funny with the ceiling lamps being Chinese horoscope signs. Chairs, tables, menus, everything sticky and not the cleanest.
My boyfriend ordered a beef Lo Mein, I ordered 4 types of dim sum (which cost 8$ regardless of which one you take). Unlike what is advertised on the online menu, they do not have 50 sorts of dim sum offered on carts that are being passed around. It’s just a mere sample of dim sum that is offered on a menu. Fine. Shrimp balls and chicken buns were OK. “Seafood” spring roll (which was actually just a shrimp rolled and fried), was ok but a bit plain as only a shrimp vs “seafood spring roll”. Beef shumai were horrendous. Chewy, very mild in taste, and we honestly couldn’t tell whether it was some form of filling with flour, or some other meat byproduct. Definitely not beef, not good, and I am not happy that I am given something that is supposed to be “beef” and it isn’t. Lo Mein was OK, but very greasy, the 3 pieces of green leaves that were in there were battling in duel, no other vegetable to be found. The “beef” was in some kind of batter and deep fried to hide what it really was, so we couldn’t really tell whether it was beef or something else. Given my boyfriend does not eat pork, that wasn’t very reassuring.
65$ (plus tips) for barely edible food, and bad service, I do not at all recommend. The only good thing was a fairly generous serving of Sauvignon Blanc for 9$ - and the wine was decent.
Not recommended. Would not go again. Plenty other places around that are much better quality and service.
Went here for a pre-show dinner. Everything tasted fantastic, and service was courteous and attentive. Be advised that the dim sum cart is an additional service, not a primary source for meal.
Will go again.
I’m giving up on Shun Lee. Restaurant was empty. No one ever came to take our drink order. No one asked if we wanted something other than dim sum. No one cleared the table.
We had tickets to Shen Yu at Lincoln Center. Sat down at 12:00 , told our waiter about 1:00 show. Our food came out in 10 minutes hot and delicious. Will definitely go back and try the roving carts of Dim Sum.
The restaurant used to be good It is mediocre at best now
I saw a strong effort to address comments from previous reviews. The staff was attentive, both the food and the room were warm, and the Dimsum kept rolling out of the kitchen. It was a fun/casual pre-performance dinner. There is a close to Lincoln Center cost markup, but I would go again and also recommend for families.
This is in reply to your email stating that I was a "No-show" at my reservation on New Year's Eve.
We didn’t miss our reservation. We were there! The restaurant was mostly empty, there was no heat, and the host rushed us in and seated us. He couldn’t have cared less who we were, and never bothered to check to see if my name was on his list. I have the charge record if you need to see it.
By the way, the food was mediocre at best, had to be sent back to heat it, and they were in a big hurry to get us out after we were served. We have been there a number of times in the past, but I won’t want to go back.
Sorry you were misinformed about our reservation.
Jo Ann Silverstein
110 Riverside Drive (9B)
New York, NY 10024
It was a freezing cold night in NYC and the heat did not work. Food was not like the SHun Lee of years ago. Pan fried noodles were bland. Peking duck was fatty. Steamed veggie dumplings were tasteless. Sorry. This used to be an old favorite of mine but alas, I won’t be returning. Back to Mr. Ks.
Took my boyfriend out for lunch and he loved the jumbo shrimp. The chicken shumai here is delicious as well.
Shun Lee has gone way down hill with even higher prices. We were regulars but no need to return.
Dim sum is decent and the location is perfect for a fast bite before a performance at Lincoln Center
We normally LOVE this place, but we ate in the cafe and it was FREEZING! they did not have the heating system up to par for cold winter's nights. the dim sum and orange beef were excellent as always; also the green beans and eggplant.
Horrible service and very disorganized. Small door and waiting area - no sense of urgency.
Excellent food at very reasonable prices, especially for this area of town. I highly recommend the fish braised in chili sauce, and the tofu with vegetables. Don't expect a "haute cuisine" ambience, as the place is packed at dinner hour, the service rushed and sometimes haphazard. But, for a quick bite before a concert at Lincoln Center, this is a good bet.
When we arrived, although our reservation was honored, once seated we were ignored. It was impossible to catch a waiter’s eye to order drinks. Generally the place was chaotic trying to deal with the rush of people heading for Lincoln Center after their dinner. The food, however, once we finally managed to order it, was ver good.
Service was horrible. After sitting for 20 minutes, I got up and asked the host whether we even had a waiter. He took our order, and immediately brought rice. After being in the restaurant for 55 minutes with no additional food, I pointed that out to the host. Shortly thereafter the meal was served, but I had them swap out the then-cold rice. During our stay, diners who were seated after us were served and left the restaurant.
A rising anxiety level is not what's needed in advance of a performance across the street at Lincoln Center.
Really poor quality of food. Such a shame.
Dim sum is a nice change from typical Asian restaurants in the area.
Horrendous. The waiter never came back to take our order. The food was extremely greasy. We asked for water at least 5 times and ultimately had to get it ourselves. I will never go back there.
Amazing time at the cafe!! Delicious dim sum with fun decor.
Christmas Eve food salty late very poor service even with crowds low
Love love love never disappoints
Food great , service great never wait , always leave full and happy
Price does not match service and quality... It was an unfortunate experience and that started with the host stand and ended with the bill
nothing special, regular chinese joint, good dim sum
The food was good as was the service the prices and portions are ridiculous!
The dim sum is dependably excellent and fresh--loads of variety and all top quality and you can also order off the menu. The service is accommodating if a bit frenetic. Don't wait for them to check if you need anything or it might be a while. But if you snag the attention of anyone they will promptly fulfill your request. It's a little pricey but then again it's terrific food and this is a popular Manhattan destination. Also, bring a sweater if you're eating in the café. It's chilly.
Went for lunch with my granddaughter and daughter in law before a performance of The Nutcracker. Got a cold table near a window, and initial reluctance for the maitre d to do anything about this. He did eventually change us. The service was mixed, rushed and a bit unfriendly. Food was as expected, OK. Wonton soup is terrific.
So sad to see this once venerable Chinese mainstay deteriorate so badly. Mediocre food, downtrodden decor and lousy value. Chinese competition has put this place to shame I’m sorry to say.
The food was very good and the restaurant was nice and convenient. The only complaint the i have was that the food was not hot. We had 3 different dishes and each one was the same- like they were sitting there for awhile- not just cooked— very disappointing
The absolute BEST place to dine before anything at Lincoln Center. Amazing dim sum, all different, all wonderful. Maître D Jason is amazing accommodating and the price is right.
Best in class. Period. One of the only places to find Dim Sum at the dinner hour.
The service was horrible. I did not expect this from an upscale long standing establishment. The servers were gruff and short and didn't want to help us understand the menu and options. The food was terrible. below average. I was nervous about ordering and went for basic chicken and broccoli. The sauce was terrible. The broccoli was terrible. I would never recommend to anyone. Very surprised how bad it was.
Excellent high end Chinese food that does not disappoint. All of the dishes were fresh and good.
This place was in complete chaos and just waiting to be seated was harrowing - there is no room upon entering the restaurant for waiting, so tension was high as more people crowded into a very small area. Despite having a reservation, my guest and I waiting a long time for a table, and once we were finally seated, there did not seem to be anyone responsible for giving us menus or any sort of information about what our options were with dim sum vs. main dishes. We eventually got a server's attention, but the whole experience was frustrating and slow, which was challenging for us as we had theater tickets. The food was fine in the end, but not worth what we went through to get it. I won't be coming back.