Shaking Crab - Upper West Side

I had a great experience and the food was amazing but the waiter thought my family and I were so drunk that we wouldn’t notice how he overcharged us by almost $100 dollars. Nonetheless the manager took care of everything and reversed the transaction. That’s why I knocked off only one star but if it wasn’t for that screw up at the end, the night would’ve been perfect. Definitely coming again to bring my other friends but making sure not to get serviced by that waiter.

Celebrating a friend and myself birthday.

Food was very bland and unseasoned I had to ask for salt pepper and butter just for my food to have some kind of taste ! Waste of money

I have zero complaints about the food. I had snow crab legs with the seasonal veggies and potatoes in butter and garlic. The zucchini and squash were perfect. They still had a bit of crunch to them instead of being soggy. I also tried the garlic Mac & cheese which was great as well.

Service was a bit lacking. We needed a few minutes to read the menu but then no one came back to get our order - we had to ask for someone. Then our food came pretty quickly - great! BUT We had to ask for the crackers and stuff to be able to eat the crab (legs were not pre-cracked). Both myself and my friend ordered crab legs and they brought us ONE set of utensils to open up our crab with. They said they ran out. This is not something I would expect from a restaurant that’s main feature is crab. There should be enough so we could both have had our own. When we were done we sat there for about 10 minutes waiting and finally had to ask someone to bring us our check.

I would go back for the food but definitely not the service. Maybe a different location has better service.

The food was great I will most definitely come back. The drinks are well spiked. K.o had me k.o when I got home so I was very pleased!

Bathrooms could be a little bit more cleaner and brighter lower level floors not to clean

I took my boyfriend here for his birthday & we loved it. The waiters were very busy but still very attentive & helpful. The food was BOMB definitely recommend & if you order the fish bowl, stir it first because all the rum floats to the top lol

Wonderful place! Waitress took too long to serve or acknowledge us.

If you don’t mind eating with your hands and getting a little dirty this is the place to go. Seafood is amazing and the service is great. I recommend the crab legs with half a bag of shrimp and Cajun fries. AMAZING!

The food was good. My server Lu was great but my table was in the front directly infront of the door. I was freezing while I was eating every time a guest opened the door. I request another table and was told I would have to wait 3 hours for another since I had made a reservation and that table was held for me. They should remove that table and extend the waiting area. If you make a reservation here please put in the notes that you do not want to be by the door. Not only were the guests in my personal space but there was a closet or something by the table that the staff kept having to say excuse me to get to since one of the chairs was blocking the door.

Despite making a reservation I still had to wait thirty minutes past my reservation time to get seated. Food was okay looked a lot less than a pound. Took forever for servers to bring our bill after we requested it twice

Great food. Great service. Crab legs and mussels were my absolute favorite and the garlic Mac and cheese

Took my son for his birthday and the hospitality they offer was excellent

This restaurant is amazing from the food the ambiance the people. The service. The food is wonderful th the price and honestly we thought the wait would be much longer but it wasn’t. We met very nice diner. Great value.

Very good seafood in a really nice environment. We had a really good time and will definitely come back.

Nice place to eat. Family friendly.

Food was great , service was great. If you have Chris as your server , then you gonna have a good time. Definitely coming here again and definitely recommend it to anyone. You won't be disappointed.

fun night with a date or with friends. food is great. Catfish was my favorite! Good prices.
Not for a romantic date though.

Enjoyed it here and definitely will be coming back soon!

Staff was very friendly & very attentive.

The staff is great. Very friendly. The food was very good. You got what you paid for. i would recommend and would go again.

I am very upset at the fact that I purchased over $400 of food, forgot to sign up for points, and couldn't get my points back! Make sure you get your points worth. I just wasted it all. Service could've been better if I would've gotten a copy of my receipt!!!! IM VERY UPSET I DONT WANT TO RETURN!

Great experience with great service.

Service was great
Butter and garlic flavor needs something 💡
But other than that great

Went for my cousin birthday the food was great had snow crabs the drink was outstanding had a k.o I loved it service was over all great

The bartender was such a sweetheart as well as the hostess in the front. With that being said the food was just okay, not as flavorful as I was expecting. Even the corn and potatoes were lacking. Not impressed and unlikely to return. There are other restaurants who do it better quite frankly.

The food was amazing, the music was on point. The drinks... lets just say you get your money's worth and the service was even better than I expected. Great dining experience overall, I will definitely be returning soon!!!!

Food was delicious, special requests were met. Our server Jonathan was fantastic.

The king crab legs we definitely overpriced (two legs and 1/4 of another minus the claw - $38) and the selection of seasonings were not appealing. If I remember there was only one choice that wasn't spicy. I got that (garlic something) but wasn't impressed - in fact didn't like it very much! The sweet potato fries were good as was the mango martini! I'll give it another try!

Chris has been our server every time we go he’s the best!!

Amazing food and service. Would recommended every day

Went for the first time on Saturday the 12th. Made a reservation thru Opentable for 7:30. When we arrived we gave our name and were told that we would be seated shortly. They were crowded and there were a lot of people waiting. It is a small place but very popular. We ended up waiting about a hour for our table. The hostess kept us updated on what was happening and right before they sat us she told us that the manager apologized for the wait and we were given free appetizers. Our waitress was great and the food was delicious. We were very pleased with everything. Definitely worth the wait. I will be going back the next time i come to NY. Very good customer service!

Husbands birthday

I took my Husband and Sister out for their birthdays,and everything was perfect .
Our Server Jump, was there to assist with all of our questions, and even offered a taste of the seafood sauces, before we ordered our food
Service was Wonderful.
We will be going back very soon .
Thank You Shaking Crab

This location is kind of small on the ground floor but I do believe you can reserve upstairs seating. I wanted a lobster roll for sometime now so I was very excited to try one. The lobster was very fresh but was also so stringy I couldn't enjoy it. Most of the seafood is by the pound so u dont get alot for your buck but the food was fresh and we received our order within a very timely manner.

The food was ok. The sauce was greasy. I would recommend the boil or claw daddy over this place. The alcohol drink was ok nothing to go crazy over.

Great seafood at reasonable price and excellent service.

Restaurant is unique to the neighborhood.
Seafood was ok. The restroom can use an upgrade. Floor tiles is old and dirty.

The bar was very loud for happy hour when we came at around 5. We felt the crabs were fresh and meaty but very garlicky and under seasoned. Also very pricy although to eat crabs on a rainy winter night in Manhattan , I’ll take it .

Great food and great location. Cajun corn is amazing .