Seven at The Ritz Carlton Grand Cayman

Seven at The Ritz Carlton Grand Cayman reviews from people who’ve dined at this restaurant. Based on recent rating.

1. NY

   NYCim VIP

   New York City15 reviews

   4.0

   Dined on February 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall the food was very good, but service fell off mid-way through our dinner not sure what happen.
   

   Is this helpful?

2. n

   nbknxf2 VIP

   Charlotte27 reviews

   5.0

   Dined on December 13, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! Would definitely dine there again.
   

   Is this helpful?

3. k

   kingofmiami

   Miami13 reviews

   5.0

   Dined on December 12, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A perfect night with friends. Oysters were spectacular. Service was impeccable. Ordered the steak and lobster and ate every bite. Try the spicy margarita!
   

   • 

   Is this helpful?

4. C

   Cool

   Northern MI55 reviews

   3.0

   Dined on December 12, 2023

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Service was really great. Prices were outrageous. $25 cocktails. $30 glass of wine which was the cost of a bottle in USA. Ambience is stuffy and snobbish, not surprising for Ritz Carlton. Celebrated a birthday and got a card signed by staff that was off by 30 years in my favor. Not worth the cost unless money doesn’t matter.
   

   Is this helpful?

5. RP

   RobertP

   San Francisco2 reviews

   5.0

   Dined on December 11, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent steak, prepared well and attentive service.
   

   Is this helpful?

6. OT

   OpenTable Diner

   Richmond1 review

   5.0

   Dined on December 10, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant was exceptional in all aspects. The food, drinks, and service were beyond good. Highly recommend.
   

   Is this helpful?

7. AR

   AlexandraR VIP

   New York City3 reviews

   4.0

   Dined on December 9, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   service was slow but servers were wonderful. perhaps understaffed?
   

   Is this helpful?

8. s

   susieq

   Jacksonville67 reviews

   4.0

   Dined on December 8, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Charred romaine salad was delish. Ribeye with peppercorn rub and chimmichuri sauce was excellent. One of the best baked potatoes I have ever had, but get the toppings on the side. Hard to find a bottle of wine under $200.
   

   • 
   • 

   Is this helpful?

9. CB

   CharlotteB VIP

   Dallas132 reviews

   5.0

   Dined on December 4, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner at Seven on our last night in Grand Cayman. Tha charred romaine salad was very good, as was the steak. Chocolate soufflé was the perfect ending to a great meal!
   

   Is this helpful?

10. AM

    AliyaM VIP

    Los Angeles7 reviews

    2.0

    Dined on December 3, 2023

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 2

    Front of the house staff was not good. Made this reservation on open table a month ago for our wedding anniversary. When we arrived for our reservation the hostess was confused, seemed annoyed and it took long to take us to our table. She sat us at a tiny bar table I told her we were intending on ordering wine, apps, mains etc and the table was too small. She finally sat us at another table after we requested it. The server we had was excellent his name was Sagar, he was attentive and professional. The sommelier Nitin was also excellent. The food was good but I don’t think the experience with the hostess’s was acceptable. For this I would hesitate to go back. When arriving at a restaurant you should be greeted warmly not be made to feel you’re an inconvenience.
    

    Seven at The Ritz Carlton Grand CaymanResponded on December 4, 2023

    Thank you for sharing your feedback on your recent visit. We are thrilled you chose to celebrate your wedding anniversary with us. We apologize for the initial inconvenience caused by our front-of-house staff. Your praise for Sagar, Nitin, and the food is appreciated. We take your concerns seriously and are addressing the issues you raised to enhance our service. To discuss your experience further, please contact us at +1 (345) 815 6912. We value your feedback and hope to welcome you back for a more enjoyable dining experience.
    

    Is this helpful?