Serra by Birreria

4.4
4897 Reviews
$31 to $50
Italian
SERRA has shed its fall foliage and transformed into a cozy winter in the Italian countryside! Replete with a new menu of heart-warming dishes, classic winter drinks and an ambience that will transport you to the Italian countryside. Book your table now to see it all firsthand!

DINE SAFELY WITH EATALY In accordance with NYC policy and to protect the health of our staff and guests, Eataly requires proof of vaccination to dine indoors. To dine indoors, you may show any of the following: Excelsior Pass, NYC COVID Safe App, CDC Vaccination Card, NYC Vaccination Record.
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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 4897 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.3
service
4.6
ambience
3.9
value
Noise · Moderate
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h
howards
New York Area
2 reviews
Dined 2 days ago
Overall3food3service3ambience4

This restaurant has exquisite decor and the ambiance is good, however, customer service is somewhat poor and slower than anywhere else I’ve been. The food is good but it’s best to dine here if you’re looking to have a tasty snack and cocktails with a few friends, rather than a full meal.

TD
TiffanyD
1 review
Dined 2 days ago
Overall3food2service2ambience5

The space was interesting to get to, as i didn't realize i had to walk through what seemed to be a market to reach the actual restaurant. It was pretty cool! Once i walked but the steps it looked magical....just lovely 😍.
The service did take a while and we didn't get some of the items we ordered but I can say the wine was delicious 😋. Appiezters my husband loved as he loves all things cheese, my main course was steak and crispy potatoes which were average. To be honest i expected a little more out of the food because I've wanted to visit this place for a while but the decor and wine were my 2 favorite things about this way.

JF
vipJohnFrank
Phoenix
23 reviews
Dined 2 days ago
Overall1food1service1ambience1

Unfortunately we had a terrible experience with this restaurant at the hostess desk and never made it in. My boyfriend and a group of friends were celebrating his birthday and our reservation was grossly mishandled. It was probably for the best, we decided to move our celebration to another restaurant... And Cafeteria in Chelsea was amazing. Very accommodating and made our entire party feel welcome. I was a fan of Eatly and was excited to try Serra...but I will no longer support their business.

a
amarie
1 review
Dined 3 days ago
Overall3food2service5ambience5

The ambiance was beautiful, but the food was not worth the price.

JJ
JoeyJ
New York Area
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Our meal was excellent - though there was a small error made with one of the entrées we ordered it was quickly fixed. Service was wonderful, it really is an awesome space. Highly recommend.

EB
EloisaB
Miami
2 reviews
Dined 3 days ago
Overall4food4service5ambience4

Beautiful place. The food was excellent but the portions were a little small for an Italian restaurant. Overall we enjoyed the experience and would recommend it.

OT
OpenTable Diner
Richmond
1 review
Dined 3 days ago
Overall5food5service5ambience5

So beautiful and the food was great! Get the fondue. You won’t regret it.

LG
LorrieG
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great spot for a work lunch! The “for the table” meal was perfect!

A
Amelia
New York Area
1 review
Dined 6 days ago
Overall4food3service4ambience5

The ambiance and location is worth the subpar food.

RS
vipRichieS
New York Area
6 reviews
Dined 6 days ago
Overall5food5service5ambience5

Brought an out of town friend to give them a taste of NYC. Everything was amazing

RM
RachelM
New York Area
4 reviews
Dined on January 10, 2022
Overall3food4service3ambience4

My partner works long hours and rarely takes a day off. He loves Eataly, so I convinced him to try their rooftop restaurant for his birthday. I personally called and left notes in Open Table that it was his bday, requested a table off to the side, etc. Nothing was acknowledged and even it was not busy at all - the lunch was disappointing at best. Completely different experience from previous Eataly memories.

OT
OpenTable Diner
1 review
Dined on January 9, 2022
Overall5food5service4ambience5

Our food was fantastic. The cocktails was the best I’ve ever had ordering out. Service was slightly slow at first but it got better. We noticed our server flipping all his own tables so once the tables were turned over we had an amazing experience.

J
vipJess
New York Area
67 reviews
Dined on January 9, 2022
Overall1food1service1ambience3

It took forever to receive any services, and that was after flagging down a random waiter. Food was not particularly great. The roasted vegetables in the fondue dish were undercooked and hard to eat. The cheese was too cold. Not impressed.

LS
LexS
New York Area
3 reviews
Dined on January 8, 2022
Overall4food4service5ambience5

The food was delicious except the chicken was a little too salty. The decor and vibes were great and we would definitely come back for the ambience. We also ordered prosciutto ravioli, but we received butternut squash ravioli instead. Their mistake. So overall 4/5 stars. But it’s a great place to go with friends for cute pictures and decent food.

C
vipChad
Charleston
17 reviews
Dined on January 8, 2022
Overall4food4service5ambience5

Everything was really good! The place looks amazing and the service was outstanding. The only critique I would give them is they need more pasta dishes since it is an Italian restaurant.

D
Declan
Atlantic City
2 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

Beautiful decor in this atrium and the staff was so kind and helpful

OT
OpenTable Diner
1 review
Dined on January 7, 2022
Overall5food5service5ambience5

Very good experience

OT
OpenTable Diner
Cheshire
3 reviews
Dined on January 6, 2022
Overall4food4service4ambience4

Great food & location, especially with Italian food market underneath. Hoped for better views out to the Flat Iron as booked for that reason.

OT
vipOpenTable Diner
London
2 reviews
Dined on January 6, 2022
Overall3food2service3ambience3

Very overpriced meal with mediocre (bordering on poor) food. For context, it cost $115 for two people (with two drinks).

OT
OpenTable Diner
Chicago
1 review
Dined on January 4, 2022
Overall5food5service5ambience5

Great with the family. Loved de decoration and the roof.

OT
OpenTable Diner
Miami
1 review
Dined on January 2, 2022
Overall3food5service3ambience5

it was a delightful dinner and ambiance but with our 8 pm reservation time we were given 5 minutes by our server to put in all our food and drinks. The bar was then closed by 9 pm. Not sure why we were allowed to make a reservation at 8 if the kitchen closed so quickly.

OT
OpenTable Diner
New York Area
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

Excited to go back

NC
NickC
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

Sonny our serve was great! Very attentive and kind. The food and atmosphere was great!

SB
SharonB
New York Area
4 reviews
Dined on January 2, 2022
Overall4food4service4ambience5

Winter decor was beautiful and very festive. Food was delicious. Arrived shortly after opening and restaurant was not crowded.

DD
DiolkaD
Caribbean
1 review
Dined on January 1, 2022
Overall4food4service5ambience5

We love it , beautiful place and great food and great ambience

MT
vipMikeT
New York Area
11 reviews
Dined on January 1, 2022
Overall5food5service5ambience4

Excellent food and service. The fonduta was amazing! My only complaint is that the prices are a bit on the high side.

YU
vipYUL62
Los Angeles
3 reviews
Dined on January 1, 2022
Overall5food5service3ambience3

Great Place!!
But Food service take too long 😭

OT
OpenTable Diner
New York Area
2 reviews
Dined on December 31, 2021
Overall3food3service4ambience4

Some food are great, some are really bad. Seems like there are few different cheers at work. The bad one has to go, he clearly loosing his taste bug because it’s just SALTY!!!!

OT
OpenTable Diner
Los Angeles
4 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

Beautiful dining area, great drinks, and attentive staff

GN
GlendaN
New England
2 reviews
Dined on December 31, 2021
Overall3food2service5ambience4

Food is really mediocre super small portions of pasta consist of 6 bites, don't come hungry and bread is stabbed with a knife, shrugs, not impressed. Great servers and staff tho.

OT
OpenTable Diner
New York Area
1 review
Dined on December 31, 2021
Overall3food3service4ambience4

Overall, we enjoyed our experience at Serra - the area felt safe from a COVID perspective, and the rooftop setting was beautiful. We had six people in our party, and there was plenty of room to accommodate all of us, which can be difficult in NYC, so I highly recommend this restaurant for groups. That said, the quality of the food does not justify the price. If you’re looking for a great place for groups and good ambience for a special occasion, this is a very good option. But if you’re just looking for great Italian food in NYC I would look elsewhere.

D
Drashti
1 review
Dined on December 30, 2021
Overall3food3service4ambience3

It is overrated. The food preparations were not up to par. We ordered ravioli in brown butter sage sauce and the butter was not even browned. It was literally eating ravioli in pool of melted butter. We conveyed out feedback and the response was 'That's how we cook' The prep for gnocchi lacked herbs. It was a literally gnocchi in white sauce without anything else. The tiramisu was more cream, less ladyfinger.

The ambience looks nicer in videos but is so underwhelming in person. It's a closed facility and tables are so near to each other that you can hear other people's conversations.

Overall, this should be one $ restaurant but it's so overpriced which is disappointing because they are inflexible with their food prep.

OT
OpenTable Diner
New York Area
3 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

The waitress was wonderful and helped us with amazing food and drink recommendations. The space was like an Italian wineries hideaway. Definitely a must go

O
Obomobo
1 review
Dined on December 29, 2021
Overall2food1service4ambience4

Nice room. Great service. Overpriced menu with very average presentation. Have a drink at the bar and move on.

MM
MondoMan
Detroit
1 review
Dined on December 29, 2021
Overall5food4service5ambience4

White truffles and non-pasta options that are out of this world. The ambience/decorations are always nice.

MM
MichaelM
New York Area
4 reviews
Dined on December 29, 2021
Overall5food5service5ambience4

Enjoyed the pasta. Also enjoyed my wine. I had a good dining experience..

OT
OpenTable Diner
London
6 reviews
Dined on December 29, 2021
Overall3food2service4ambience3

Mixed feelings about this restaurant.

First very hard to find, a sign on the outside of the building would be helpful. The staff were lovely and service was really quick so thank you!

Food could have been better for the price point though, nice but not worth the money. If we were to go again I would get the mezzanine board to share, this looked good and worth the money!

The decor is pretty, a great spot for if you’re out shopping and want somewhere to grab a drink.

A
Anonymous
New York Area
5 reviews
Dined on December 29, 2021
Overall5food5service5ambience5

Rooftop was beautiful and food was delicious

SM
SportoMcKenzie
New York Area
4 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Fantastic service, amazing food and beautiful atmosphere make for a great meal

EB
ElonBethRN
Philadelphia
2 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

Excellent food and service! Highly recommend! Our waiter made recommendations!

FAQs

Serra by Birreria is rated 4.4 stars by 4897 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.