Serra by Birreria
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The service was really bad. We sat there for 40 mins waiting to order and the food took over 1 hour to be served and it was cold. The waitress had an attitude. Never going back here again.
Food , ambience was ok, nothing special about it , I ask a meal for two and I think it was to small to share , bathroom was not available and I was told to wait for 10 minutes..food is not worth the price..
Doesn’t live up to the Instagram hype. The hostesses seemed very pretentious and grouchy. The bathrooms were filthy! Despite empty tables and having a reservation we were seated right next to another couple. Certain tables are squished too close together. The food was overpriced and it was hard to find anything that was appealing. They served stale bread.
Everything was beautiful the food was delicious but over priced for such small portions the service was great she was very attentive and nice overall it was a great experience.
Beautiful atmosphere, amazing food.
Overrated Location. Looks on Instagram better than in Reality.
Delicious food. Service was wonderful.
All in all was a great meal. Wasn’t a fan of the service, our server seemed to be under the assumption since we were young we weren’t important. The bus staff was very helpful to us though.
You’re paying for the ambiance. The food I got was not great and wouldn’t recommend. The bottle of wine the waitress recommended was outstanding. The decor was jaw dropping. So that made it worth it. I just wish I would have enjoyed the food more or tried something else. I got the restaurant fest special - the fondue and then the squash. SO MUCH SQUASH. Perhaps food off the normal menu would have been better. All that said would I reco you go? Yes but purely for the wine and atmosphere.
I arrived with my stroller and they were so accommodating. They had me use the handicap elevator pit to go up the three stairs. The calamari was incredible. The service was fast and the ambiance was magical. I am a New Yorker and loved it.
Beautiful ambiance, great wine bottle prices and our server went above and beyond to make my friends birthday dinner really special!
Food selection limited
Felt very cafeteria ish
Better for sharing a cocktail and the view
They were out of almost everything we wanted to order. The food was really expensive for the bland flavor it offered. At least the views and decor were pretty!
I'd say the Spring season was by far the best menu and ingrediant selection by Serra.
Nonetheless the wine, fish and desserts were yummy! While the monkfish was delicious (we cleaned the plate!), the pumpkin main entree was too sweet and did not have the right balance for a savoury main course.
In general the team could cut back on the over enthusiasm for pumpkin dishes just cause its fall/winter.
Will be back for the next rd in 2020!
I think the restaurant fest menu was great! The atmosphere is always stunning and the seasonal menu is very inventive.
Loved the holiday decorations! Food was good but not amazing. You basically pay for the ambience.
Beautiful location, amazing food, 100% recommend.
MIL’s first time in NYC
The Service was amazing, and so was the ambience. You guys get a 10 star!!
The service was friendly and efficient and the everything we ordered was amazing! The mozzarella was even better than what I had in Italy. One point of improvement though, the latte macchiato I ordered was pretty poorly made. The first one I had to send back because it was burnt to the point of being undeniable. The second one was better but it still didn’t have the smoothness Italian espresso drinks have. Expected better from such an amazing Italian restaurant!
Food was terrible, service was even worse. Booking at 9pm, and the server was more concerned with closing out at ten than looking after our table. Very disappointing, would 100% not go back!
This restaurant is over priced. Food was terrible.
The waiter was MIA. The restaurant ran out of 2 main entrees. Would not go back.
The service was very bad, it took 45 mins to get our food, we got like 6 waitresses and it looks like they didn’t know who was the real responsible, the ambient was GREAT, but service has A LOT of improvement opportunities
The food was good, the drinks good, the place nice too but it was so many people and the waiting time was super long! And they forgot the entrees and they bring it at the end bc I made the comment about that.
Service was great, very crowded, tables very close together, food was bland, decorations were beautiful.
Such a great experience! The food was very good, but the service and setting was exceptional. I can't wait to go back!
Went for restaurant fest. Cold food, tasting menu portions, bad service, and the room was freezing cold.
Food was poor quality, one dish (risotto) was completely cold. The menu was poor and unvaried.
The menu wasn’t as vegetarian friendly as past seasons. Celery root was a bit bland. Waiter brought the check before we even had the chance to ask for the dessert menu. Beautiful restaurant, amazing drinks, fondue was the best part and that was an appetizer.
Didn’t love new menu
I was not a fan of Serra by Birreria. I found it overpriced for the value of the food. The food is just okay. The cream puffs were really good. Once was enough for me.
Loved my experience and my Birthday at Serra! Will definitely return!
Part of the dishes on the menu weren’t available. Some of the food was cold. Waitress was very unfriendly. Really noisy, which made it hard to have a normal conversation.
I had a reservation at 9pm and they were out of the restaurant week menu. They were also out of half of the main dishes in the regular menu. We waited for 45 minutes to get our food. It was crowded, very noisy and not as charmant as in the pictures.
The ambience was the best part of the overall experience. The service was average but not upto the expectations I would have from a fancy dinner place. I would recommend trying cocktails at this place. Food that at least we ordered seemed a little expensive for the taste and quantity offered.
Our server was awful. She was rude and had an attitude but overall food was great but service was slow
They offered us a reservation on OT for 930. We showed up and were told the kitchen was about to close. Our food was rushed to the table and we were only ten minutes into it when the guard from downstairs(!) came to tell us we had to leave. Food was ok but I would never go back.
Food was amazing. Piers, our waiter, was wonderful. He gave great recommendations on food and drinks. We would love to have him be our server every time we come.
I booked a large party and they accepted. Upon arrival they sat us at 2 different tables. After the first course they told us they had the wrong reservation and had us literally get up and move yet again to two separate tables. Would not recommend for large groups as they CANNOT accommodate