Serendipity 3 AC

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1. KR

   KRSEK

   Atlantic City

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food2service3ambience5

   It was a very unexpected disappointed experience. We had seven in our party and four of the seven needed to re-select menu items due to the first choice not being available. The food took almost an hour to arrive and when it did, it was dry and overcooked. We all expected to enjoy the famous desserts but with the poor quality of the food we decided to opt out. Maybe they rushed their opening but the price is too high to try this again. The staff was not an issue and we found the staff to be very friendly and helpful.

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2. KS

   KatrinaS

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food3service3ambience3

   We had a good experience. Food was ok, nothing to rave about. Service was also ok. Desserts were the highlight of the night. Everyone enjoyed them. Favorite was the smores frozen hot chocolate!!

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3. JM

   JohnM

   Atlantic City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   The food, atmosphere and customer service was outstanding. We had a wonderful evening and will be returning in the future

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4. MN

   MaggieN

   Atlantic City

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   overall4food4service4ambience5

   Had lunch with the family there. Food took so long to arrive Eve though it was fast food items. Server with our chicken n waffles order came from the front and not the kitchen. It made us think he got it from another restaurant in Ocean Resort. Haha. Our server was great and apologetic with the delay. We ordered the frozen hot chocolate s’mores and salted caramel. It was delicious! Love the decor and 80s music. All in all it was a feast of the eyes, ears and mouth!

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5. NM

   NinaM

   Philadelphia

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food2service2ambience3

   The food was extremely overpriced for what it was. We got 3 cold potato skins for $17. Also, very dissapointed that they stop serving brunch at 11am on a Sunday! Isn't that when brunch starts? Then the kitchen was slow because they were switching over from breakfast to lunch and it took forever for us to get our cold food. Icecream was amazing though. Would only ever come back for ice cream in the future.

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6. L

   Lexi

   Atlantic City

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Overall experience was fantastic. This is about our fifth time coming and each time the restaurant gets better and better. Our server michael was great. Very patient and helpful with any questions we may have. The Mac and cheese was by far my favorite thing on the menu it was fantastic. The only complaint we would have is when sitting near the big screen it tends to give the person seating in front of it a headache and also when doing the birthdays the music is really loud. Other then that we cannot wait to come back.

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7. CJ

   ChefJulie

   Philadelphia

   37 reviews

   vip
   5.0

   37 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Remembering the NYC Serendipity experience, we were tickled to see that fun ambience kept alive in the Ocean Resort Atlantic City restaurant! Just a little disappointed by the fifteen-minute wait (if I honor the reservation, YOU honor the reservation!) with lots of tables open. Our server was a pleasure, and VERY attentive, but food came out slowly. Given the fact that it was 6pm on a Saturday, we were good to wait. Our server compensated for this by offering us a little something from the bar... we were surprised and grateful! Our sandwiches were delicious (REALLY good "diner fries"!), but the dessert was amazing! A true Serendipity Sundae... what a treat! These are "casino prices"... sandwiches at $20 apiece, but worth it. Dining room is very pretty, very loud and lively. Happy to recommend!

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8. l

   lj12

   Philadelphia

   66 reviews

   vip
   3.0

   66 reviews

   Dined 2 days ago

   overall3food1service4ambience5

   Go for drinks, dessert and maybe the chili dog

   Report
9. OT

   OpenTable Diner

   San Francisco

   7 reviews

   vip
   1.0

   7 reviews

   Dined 2 days ago

   overall1food1service3ambience1

   There is nothing would recommend about this place. Food took over an hour to be delivered to us. We ordered an ultimate BLT and turkey BLT. For the ultimate no cheese was requested and for the other no mayo. An hour later the sandwiches arrived. I lofted the brioche slice to add some mayo and found that there was less than a slice of bacon and the avocado was julienned. Yes, I said julienned. It was so not ripe - I was able to literally bend the julienned slice of a avocado with out it snapping. No lie. My bestie has a crazy aversion to mayo and her sandwich arrived slathered with the stuff. Each sandwich was at least $20. The manager was brought over by the waiter. He just stared at us as we asked if he believed this was acceptable. He said nothing. No sorry, non nothing. Didn’t offer to remove the items from our bill so I told him there was no way we were paying. I also told him that since I drank have my froze rose, which was tasteless, thst i would pay. He left our table without a word and came back with a bill for the drink. BTW, the tasteless drink cost me $20 plus tax. Unbelievable. Don’t go if you actually want edible food.

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10. B

    Beth

    Atlantic City

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    overall5food5service5ambience5

    The atmosphere was very fun and upbeat. My mom and I both ordered a Cobb salad with crispy chicken and the salad was so big that I took enough home to eat for lunch the next day. Pretzel bites were also a delicious appetizer. The drinks were overpriced but my espresso martini was delicious nonetheless. Service was excellent. Can’t wait to go back to try one of their many and extravagant desserts!

    Report
11. BG

    BridgetG

    Philadelphia

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Stopped in with our kids. Great experience and Michael was a phenomenal server. Will return for sure!

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12. RW

    RobertW

    Atlantic City

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food2service3ambience2

    Waited 30 minutes for service. Food is just ok, nothing special.

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13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food4service5ambience5

    Kevin was a great server, amazing service!

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14. E

    Elle

    Philadelphia

    10 reviews

    3.0

    10 reviews

    Dined 3 days ago

    overall3food2service3ambience4

    It was a little disappointing that some items have already been taken off the menu so if you look at it online beware, not all of it is offered. The cotton candy and the s'mores martinis were a bit watered down and sweet not really flavorful. Beware, the footlong bacon cheese hot dog is very salty and lacks a good quality cheese it was like something from a hometown carnival. The atmosphere was fun and lively.

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15. F

    Foodieatheart

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service4ambience5

    This is such a whimsical and fun place. Food was delicious, as was the Frozen Hot Chocolate. A few issues were handled immediately by the management.

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16. L

    Luvnyc

    Atlantic City

    20 reviews

    vip
    5.0

    20 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Music a little loud but overall it was great! Loved the food and drinks!

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17. OT

    OpenTable Diner

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Our server was amazing. Vianela was amazing. She made our dinner the best one all week!

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18. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    We had a great experience at Serendipity 3!!! Our waitress, Talika, was adorable, bubbly and super sweet which made us feel very welcome and comfortable. I ordered the grilled chicken sandwich and it came with a large side of delicious fries. The presentation of the food was amazing! My friend had the bacon cheddar foot long hotdog and gravy fries!! She said it was delicious and again, the presentation of her dish was amazing!! The wonderful Talika sold us on a special drink- "mermaid water" which tasted delicious!! We wanted dessert but there was no way we could eat another bite!! We will definitely be back to try something else and get that dessert!!! Thank you to all that made our experience so enjoyable!

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19. A

    Alex

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service3ambience5

    Was ok staff could have been better for large party. We got have of our appetizers then had to wait about 20 mins for the other half. By the time that came out it was time for the food to come out, then the kids weren’t hungry anymore. Overall the service for a larger party could have been better.

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20. j

    joec

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service2ambience4

    Food was terrible. Server had no experience not trained well. , waited for food 45 mins and the place was not busy. Food was missing onion rings and when we told the server she said noooo and did not even get them.

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21. LL

    LuisL

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Amazing experience, amazing food! The servings are large and it’s worth it. We had Michael as a server and he was so friendly and funny! Overall 5 stars!

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22. L

    Lovejazz1

    Philadelphia

    25 reviews

    vip
    3.0

    25 reviews

    Dined on July 31, 2022

    overall3food3service2ambience3

    I was so disappointed. Could smell the cigarette smell from casino. The waiter seemed so disappointed that we did not order liquor that I felt he could care less from then on. The fries I have to say were very good but my salad was a whole lot of lettuce and not much else. The hamburgers were average.

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23. M

    Mike

    New York Area

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5

    Serendipity 3 serves big portions, cool drinks and very energetic.

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24. GM

    GerryM

    1 review

    4.0

    1 review

    Dined on July 31, 2022

    overall4food2service5ambience4

    Service was good,very clean. Nothing special about the food but you can get the same food elsewhere for a lot cheaper! Some specialty drinks look good but prices are ridiculously high!

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25. E

    Eddie

    New York Area

    1 review

    3.0

    1 review

    Dined on July 31, 2022

    overall3food5service1ambience5

    The food here is fantastic... But the service is deadly slow.... Waiting over an hour to get any food at all is completely unacceptable...

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26. OT

    OpenTable Diner

    Savannah

    1 review

    1.0

    1 review

    Dined on July 31, 2022

    overall1food2service1ambience2

    Service was terrible. Had reservations and table was ready. However hostess said she would be right back with menus and she never came. Once we hunt down someone to bring them it took forever for a server to even acknowledge us. We just got sundaes and they took forever to come out.

    Report
27. S

    Sarah

    New York Area

    21 reviews

    vip
    3.0

    21 reviews

    Dined on July 31, 2022

    overall3food2service3ambience4

    We appreciate that a wonderful place like Serendipity opened a franchise in AC and gave AC a chance. That part is wonderful. However there are many kinks to be worked out. They need kitchen and bar rescue to help them get it right. Or maybe follow some of my advice. When we walked in there was confusion at the desk as to whether we had a reservation, which I told them was booked on Open Table. The manager was nice and came over to help. We were offered a great table in the middle of the restaurant. I brought 3 teenagers with me for fun and dessert. We have been there once before and did not have a good experience, which I talked to the manager and owner about a month ago. They comped a drink to apologize. This time I was happy it was crowded! Great sign but oh no. My seat was smeared with chocolate and the floor beneath the table was full of chocolate and stickiness. I tried for ten minutes before I could sit down to get anyone’s attention who worked there. Finally a bus boy cleaned it off. Next we waited another 15 minutes to be acknowledged by a waiter. Then he said he did not have a pen. He came back 5 minutes later. We ordered 3 frozen hot chocolates, a pretzel bite app, and waffles with Nutella. He said a few waffles were not available, maybe not even the Nutella?? There are only 5 waffle options on the menu??!! Many things on the menu are whited out which looks cheap and crappy. The waffle came out 20 minutes later. We were never given silverware or napkins. I had to wait another 10 minutes until someone brought us a napkin and silverware. My new napkin was dirty when it was brought to me. My water had a black thing in the bottom. Eventually they replaced it. The PRESENTATION OF THE WAFFLE WAS TERRIBLE. It was smeared haphazardly with Nutella and some sliced bananas were tossed on top. The menu says BELGIAN WAFFLES, however it was two skinny regular waffles on top of one another. Frozen hot chocolates good. Logo rubbed off of glass? Attention to detail!!

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28. L

    Liz110

    Philadelphia

    12 reviews

    5.0

    12 reviews

    Dined on July 30, 2022

    overall5food4service4ambience5

    Go for the frozen hot chocolate, signature drinks and ice cream deserts. Was not impressed with the dinner menu. The selections were 'regular' fare, but found choices needing some updates. The hot dog selections, turkey BLT and grilled chicken were good. Chicken and waffles- not greasy, waffles light and fluffy. Would go back, but for dessert!

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29. KW

    KimW

    Atlantic City

    2 reviews

    2.0

    2 reviews

    Dined on July 30, 2022

    overall2food2service4ambience5

    The atmosphere is very cute and fun! Our waitress was phenomenal but the food was mediocre at best. The frozen hot chocolate was the best thing we got, definitely would get it a second time. It’s probably a one and done for us, probably won’t return. I feel for what we paid we could definitely dine somewhere else and get better food. You are definitely paying for the atmosphere and decorations.

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30. RM

    RebeccaM

    Atlantic City

    9 reviews

    3.0

    9 reviews

    Dined on July 30, 2022

    overall3food2service4ambience4

    Overall it was just ok. The service was good & our waitress was very friendly. The frozen hot chocolate was a hit with the kids. The food overall was overpriced for what was service & at best it was just ok. Plus you could not over all that was on the menu, like my kids wanted the unicorn waffle & all they could get was a regular waffles with whipped cream & an extra $5.00 scoop, just one scoop of vanilla ice cream. I would not waste my money & go again.

    Report
31. S

    Steveaddi

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food4service5ambience4

    If your looking for a fancy ice cream place with good food. This is your place!

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32. B

    Bju007

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    We had the sliders and chicken fingers for appetizers, they were both very good and tasty! Had the foot long long dog too, that was very tasty! We will be going back again for dessert our next visit to try that. Very nice experience

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33. AM

    AmazingMeal4U

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on July 30, 2022

    overall4food3service5ambience4

    Music way too loud. Ferris wheel not with it Ice cream was amazing and well worth the experience

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34. RW

    RobertW

    Atlantic City

    2 reviews

    2.0

    2 reviews

    Dined on July 29, 2022

    overall2food1service4ambience2

    Food is awful and not prepaired as ordered. Also very overpriced.

    Report
35. MD

    MegD

    New England

    2 reviews

    1.0

    2 reviews

    Dined on July 29, 2022

    overall1food3service1ambience3

    The waitress was annoyed that our party didn't want to order any alcohol only food and had a terrible attitude. She was super rude and seemed very surprised that we would want/ask for ketchup with our french fries. We had asked to split the check between a few cards that we left but they ended up charging all of the cards the split amount and then one of the cards the entire amount as well. Total disaster customer service for mediocre overpriced food.

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36. MM

    MeMGP

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food4service5ambience4

    Great experience 3 of my friends of 30+ years were with me to pre celebrate my 08/08 birthday we all had a good time waiter Kevin was pleasant fast and professional the music was good the food was plentiful and the drink special topped everything off (fish bowl)

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37. F

    Foodlover

    Atlantic City

    40 reviews

    vip
    5.0

    40 reviews

    Dined on July 28, 2022

    overall5food4service5ambience5

    We came here to celebrate our daughter’s birthday! Service was great! Food was very good! They made her day very special!

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38. MA

    MatthewA

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Great experience. I read many reviews about poor service and my experience could not have been any different. Multiple servers worked constantly to meet our needs and make sure we were happy. Beautiful facility and tasty food.

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39. TK

    TamiaK

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience5

    Our server Faith was so amazing 10/10!! Will def be coming back

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40. AB

    AnthonyB

    New York Area

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience5

    Save Room for DESSERT!!!! Finger food is pretty good - Salad was on Point but the waffles and signature sundaes are amazing...period! Pricey - but worth it!

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