Serena Rooftop

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1. NM

   NatalieM

   Cincinnati

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food1service3ambience4

   The restaurant is very esthetically pleasing. The staff were somewhat friendly when we arrived and our server started off very nice but seemed to ignore us after our appetizers. They did surprise our friend with a special occasion treat which was nice and free chips and salsa as we were guests of the hotel. The food was just okay for the price and there isn’t a lot of variety. Two of our guests did get sick immediately after eating there. I probably wouldn’t return.

   Report
2. OT

   OpenTable Diner

   Raleigh

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience4

   Anniversary

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3. OT

   OpenTable Diner

   New York Area

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Nice atmosphere, very tasty food and good service. The DJ was keeping us in a very good mood the whole time. Loved my virgin spicy margaritas :)

   Report
4. OT

   OpenTable Diner

   Miami

   1 review

   3.0

   1 review

   Dined on July 24, 2022

   overall3food4service5ambience5

   Parking is extremely difficult due to streets being blocked, and valet was full. Food was good and ambiance was energetic - very Miami. The service was good too. Emphasis on good.

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5. d

   dsls

   Chicago

   7 reviews

   vip
   3.0

   7 reviews

   Dined on July 23, 2022

   overall3food3service2ambience4

   Restaurant let us know last minute about road closures which were a nightmare. Finally got there and valet was $27 (before tip) for the 90 minutes we were there. Food was pricey, which I’d expect from a place like this, but was pretty decent. Not phenomenal by any means. Not a lot of options. Other than the ambiance, no real reason to return.

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6. OT

   OpenTable Diner

   New York Area

   4 reviews

   3.0

   4 reviews

   Dined on July 22, 2022

   overall3food2service2ambience4

   Serena rooftop is located at Moxy. It was cute and the noise level was moderate. We were seated near two fans which was fine. However, it was so close to this large cemented beam that when the sun goes down you can’t see and you can easily trip and fall and get hurt. The service was extremely slow. Our waitress was nice but the actual service was slow. We the tuna tostada it was ok but not worth the price. We also got the chicken enchiladas and the sauce was off or maybe it was the cheese and it was not edible. The rice and beans with it were good. The drinks were good. Overall it was ok. Not worth the price. The view and ambiance was nice however, won’t dine again.

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7. OT

   OpenTable Diner

   Orange County

   1 review

   2.0

   1 review

   Dined on July 21, 2022

   overall2food2service2ambience4

   Nice patio, but drinks are way overpriced. Food was just ok. Service was good.

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8. c

   ceser

   Baltimore

   26 reviews

   4.0

   26 reviews

   Dined on July 17, 2022

   overall4food4service4ambience3

   The tuna on tostada is delicious.

   Report
9. J

   Joe1

   Washington DC

   11 reviews

   vip
   2.0

   11 reviews

   Dined on July 17, 2022

   overall2food2service1ambience3

   Hostess and waitress were friendly, but we waited over 45 min. for our entrees to arrive (brunch menu).

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10. OT

    OpenTable Diner

    Miami

    1 review

    4.0

    1 review

    Dined on July 17, 2022

    overall4food5service4ambience5

    Beautiful place, good food, great drinks, our waitress was amazing! The weather was confusing and there was no real clarity as to what’ll happen if it began to rain in the middle of our reservation. But, overall wonderful experience (:

    Report
11. LE

    LizE

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined on July 15, 2022

    overall4food4service4ambience5

    Great rooftop. Food was good, drinks were decent. Great atmosphere and service.

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12. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service4ambience5

    Great food. Guacamole was fresh and very good. Pork tacos tasted great but only get 2 small ones. Live music and ambiance was a hit. Mariachi was an unexpected plus. Only negative was service took a long time

    Report
13. A

    Ambu

    Raleigh

    1 review

    4.0

    1 review

    Dined on July 9, 2022

    overall4food4service3ambience4

    Fun venue with energetic vibe. Food was very good and even better than anticipated. Enjoyed the experience.

    Report
14. OT

    OpenTable Diner

    Miami

    2 reviews

    1.0

    2 reviews

    Dined on July 5, 2022

    overall1food1service1ambience1

    2nd time coming in the past two weeks and I regret it. Was sat down and server never reached table for over 10+mins, restaurant was not filled at the time we were sat. We decided to leave after 12mins due to the fact there was no type of acknowledgment to at least let us know that someone will be right with us. No water service was even provided. Beautiful venue, service keeps letting it down.

    Report
15. CG

    CurtisG

    1 review

    1.0

    1 review

    Dined on July 5, 2022

    overall1food1service1ambience1

    Was never able to actually make it to the restaurant. The hotel valet wouldn't park my car unless I paid a minimum of $40 (preferably more) in cash up front. He said that was a convenience fee for him since he was busy and didn't count as payment or the tip.

    Serena RooftopResponded on July 9, 2022Dear Guest, I would really like to speak to you in more detail about your experience at Serena. We highly value your opinion and would like to invite you back (with a credit of course!) to give us another shot at providing the experience you deserved. Thank you, Carlos Lopez General Manager

    Report
16. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on July 4, 2022

    overall3food5service3ambience5

    The hostess was very rude. The bartender was a little slow. However the food and drinks were amazing

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17. BG

    BijalG

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Definitely will be coming back all the food was amazing We had oysters and guacamole for starters … fish taco , shrimp tostada and chicken cascades …Serena is beautifully decorated and they had Mariachi Band that came out while we were having dinner

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18. OT

    OpenTable Diner

    Miami

    1 review

    3.0

    1 review

    Dined on July 2, 2022

    overall3food2service3ambience4

    The place is cute and has nice ambiance. Food was very over priced for what and how much you got. You expect it to be a lot better for the price but there’s not much flavor to any of it and you don’t get a lot. The drinks we average.

    Report
19. D

    Diana

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5

    Lovely place, nice set up, food was great! Loved the guacamole and fish tacos!!

    Serena RooftopResponded on July 4, 2022Dear Guest, Thank you so much for taking your precious time to provide such a wonderful review about your experience at Serena. It is fantastic to hear that you enjoyed your meal and glad we were able to meet your expectations while you were here. It is always rewarding to receive feedback like yours about our establishment. Regards, Carlos Lopez General Manager

    Report
20. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on June 30, 2022

    overall5food5service4ambience5

    Went to celebrate my birthday and our anniversary here and it was great! It wasn’t a crowded night but service was fast and friendly. The food was so good we had the shrimp ceviche, steak, and fish tacos with churros for dessert. Everything was so tasty and flavorful definitely will be back.

    Report
21. OT

    OpenTable Diner

    Miami

    2 reviews

    1.0

    2 reviews

    Dined on June 29, 2022

    overall1food1service1ambience1

    Was not able to dine. Reservation was made for 10:15 and I arrived at 10:30pm. Tried getting in contact with Host Stand to advise running late due to traffic closure but there was no answer. Once we arrived noticed there was no host. As we got to the bar as we sat ourselves bartender advised that the kitchen was closed. Not sure then why there was an available slot at 10:30pm. Overall was looking forward to dining. This initial experience left a bad taste especially when coming from the service industry.

    Serena RooftopResponded on July 4, 2022Dear Guest, I would really like to speak to you in more detail about your experience at Serena. We highly value your opinion and would like to invite you back (with a credit of course!) to give us another shot at providing the experience you deserved. Thank you, Carlos Lopez General Manager

    Report
22. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    Our server was great!!!

    Report
23. OT

    OpenTable Diner

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2022

    overall5food5service5ambience5

    I loved the whole experience of coming here! The guacamole was so good and I loved the drinks I got also.

    Report
24. LH

    LakishaH

    1 review

    4.0

    1 review

    Dined on June 23, 2022

    overall4food3service5ambience5

    The ambiance was amazing. I wish the had more food options.

    Report
25. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Great night! Would go back again! Atmosphere, food and drinks were all great !!

    Serena RooftopResponded on July 4, 2022Dear Guest, Thank you so much for taking your precious time to provide such a wonderful review about your experience at Serena. It is fantastic to hear that you enjoyed your meal and glad we were able to meet your expectations while you were here. It is always rewarding to receive feedback like yours about our establishment. Regards, Carlos Lopez General Manager

    Report
26. RW

    RichardW

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food3service4ambience3

    Over rated at best. Nice ambience except for the fan blowing directly on us.

    Serena RooftopResponded on July 4, 2022Dear Guest, I would really like to speak to you in more detail about your experience at Serena. We highly value your opinion and would like to invite you back (with a credit of course!) to give us another shot at providing the experience you deserved. Thank you, Carlos Lopez General Manager

    Report
27. OT

    OpenTable Diner

    N. Ireland

    3 reviews

    5.0

    3 reviews

    Dined on June 15, 2022

    overall5food5service5ambience5

    Food and vibes were amazing. Would 100% recommend coming here!

    Report
28. b

    bean

    Atlanta

    14 reviews

    vip
    1.0

    14 reviews

    Dined on June 9, 2022

    overall1food2service4ambience3

    Atmosphere was ok, Food was not good

    Report
29. TE

    TeenaE

    Washington DC

    11 reviews

    5.0

    11 reviews

    Dined on May 28, 2022

    overall5food5service3ambience4

    Mexican food of good quality, a bit pricey, nice atmosphere, plenty of fans to keep you cool during the summer months. Good variety on menu. Service was friendly too! Quesadilla was yummy!

    Serena RooftopResponded on July 4, 2022Dear Teena, Thank you so much for taking your precious time to provide such a wonderful review about your experience at Serena. It is fantastic to hear that you enjoyed your meal and glad we were able to meet your expectations while you were here. It is always rewarding to receive feedback like yours about our establishment. Regards, Carlos Lopez General Manager

    Report
30. OT

    OpenTable Diner

    Atlanta

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 24, 2022

    overall5food5service5ambience5

    The service here was everything!! Also the food, drinks & ambiance were amazing

    Report
31. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on May 23, 2022

    overall4food4service4ambience5

    Beautiful rooftop, delicious foods, great drinks :)

    Report
32. OT

    OpenTable Diner

    Charlotte

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 21, 2022

    overall3food3service2ambience5

    Amazing ambiance and atmosphere. But the food and service were just ok unfortunately.

    Serena RooftopResponded on July 4, 2022I would really like to speak to you in more detail about your experience at Serena. We highly value your opinion and would like to invite you back (with a credit of course!) to give us another shot at providing the experience you deserved. Thank you, Carlos Lopez General Manager

    Report
33. OT

    OpenTable Diner

    Tallahassee

    2 reviews

    5.0

    2 reviews

    Dined on May 19, 2022

    overall5food5service5ambience5

    Perfect we will come back

    Report
34. SO

    SOCraT

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    Excellent date night, girls night! The food taste amazing!

    Serena RooftopResponded on May 17, 2022Dear Guest, Thank you so much for taking your precious time to provide such a wonderful review about your experience at Serena. It is fantastic to hear that you enjoyed your meal and glad we were able to meet your expectations while you were here. It is always rewarding to receive feedback like yours about our establishment. Regards, Carlos Lopez General Manager

    Report
35. OT

    OpenTable Diner

    New York Area

    6 reviews

    vip
    2.0

    6 reviews

    Dined on May 14, 2022

    overall2food3service1ambience3

    We waited 40 min for our reserved table. We had to wait the waiter for too long. They seem under staffed

    Report
36. N

    Nikki

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food1service1ambience1

    Horrible place!! Very racist !! Wouldn’t even serve us. Had to get the service charges removed

    Report
37. CC

    CourtneyC

    Atlanta

    1 review

    3.0

    1 review

    Dined on May 12, 2022

    overall3food4service5ambience3

    Great happy hour deals. The ambience felt a little like a youth hostel.

    Report
38. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    The server I had was really great and gave an excellent service. She had provided all the necessary info when it comes to the food. Unfortunately, I dont remember her name but kudos to her I had a very pleasant dining experience.

    Serena RooftopResponded on May 15, 2022Dear Guest, Thank you so much for taking your precious time to provide such a wonderful review about your experience at Serena. It is fantastic to hear that you enjoyed your meal and glad we were able to meet your expectations while you were here. It is always rewarding to receive feedback like yours about our establishment. Regards, Carlos Lopez General Manager

    Report
39. AS

    AnaS

    Miami

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Excellent experience, beautiful view, friendly staff, was catered to all my needs.

    Report
40. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    Mother’s Day. I took my mom to have lunch at this place. I was hoping to have a great time with many options to pick from. The menu only had 4 plates, the drinks were… ok. The service was poor even tho the place wasn’t packed/full. Very expensive for what we got. Not coming back.

    Report