- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Staff temperature check required
Food was great but the service was terrible and rude.
I had the snapper and it was delicious.
Check your bill because they automatically add a gratuity and don’t tell you.
It’s a pretty rooftop spot but…we waited a while for a server to tend to our table. After we placed our order we waited another while to get water which should be one of the first things you serve after you greet the table or even after taking the order. Then waited another while for our food order. Appetizers were ordered and that should’ve also made it sooner than the entrees. We just gave up after waiting an hour for everything. If they were short staffed there should’ve been a way to let us know as we could understand why everything was running so delayed. It could’ve been a better experience overall. It is a nice rooftop and does have a nice ambiance.
SERENA is a must visit while in Miami! The food and vibes were incredible! I WILL RETURN!
Wonderful experience and cool vibes!
Amazing place!! The ambiance is beautiful for pictures, youre basically in a garden. The drinks and food are delicious and prices aren't over the top. Santiago was our server and he was super attentive and gave really great recommendations. We arrived around 7pm and appetizers and drinks came really fast. By 9pm, the place was crowded and servers were super busy.
Service and food were fantastic! Santiago was the best server & recommended food choices that were perfect! Great place to eat & enjoy the atmosphere.
We got the enchiladas and they were just okay. The guacamole was great though! Really cute environment just didn’t love the food.
Food was lousy. Finding it was impossible. Won't go back.
We were seated and no one came to our table for 30 mins
Melania was amazing like come on beauty …. She was super nice and attentive.
Our server was phenomenal. The food quality and preparation and flavors, outstanding. Ambience was gorgeous, music was perfect. Couldn’t have asked for a better birthday dinner.
Great waitress and ambiance. Food was delicious.
While the ambiance was great (small rooftop with shade), the quality of the food was subpar. we ordered 3 dishes and 2 cocktails, and out of those, only 1 of the dishes was decent (the ceviche-isque mushrooms). The rest were either extremely dry, or just bland. we had high hopes for the cocktails as well but they were but they were average in taste and quality.
Finally, the service was not good. With the tip included from the beginning, the servers came around sporadically, and it would take up to 10 minutes to get a requested item (like salsa).
While the location and experience was great, the actual food and service was not worth it. I would not recommend this restaurant.
The food was amazing !!!! We had a great time. Toward the end it kinda got slower we waited for our dessert for 20min or more and I asked for a glass a wine that never came but other then that it was great
The ambiance and atmosphere was amazing. My negatives were the waitress who had a horrible attitude and the food was on the salty side. Othet than the rude waitress, all the other staff were very friendly. There was not a big choice of options from the menu as well
Beautiful scenery and delicious unique cuisine. Servers were attentive and friendly.
It is a bit pricy, but everything was very good. Fairly decent proportions for the price. Service was a bit weird and felt disorganized, but my server was great.
Food was amazing, definitely go if you like a fun atmosphere
Food and atmosphere were amazing! Service left a little to be desired but he got it together in the end. We were one of the first tables, slow sometimes is harder than busy.
The food was amazing, the ambiance was amazing, but the service was a little off that night. I don’t know if it was just a rare experience, but our server forgot some food and forgot to bring us our check. I feel for her because I am a server too and I understand, but it made for bad vibes overall for our experience. Otherwise, I enjoyed the food and the vibes a lot.
Excellent place would highly recommend. Great service
Très beau cadre et bonne ambiance.
Came here for lunch the day we landed. Rooftop and setting was vibrant. Great food. The Huitalacoche (mushroom and cheese filled ) was outstanding. The blue corn tortillas were a nice upgrade from the usual tortillas served at some places. Good Guac, full of lime and nice sauces to go with it. With a margarita, this hit the spot
Terrible service, food was way overpriced.
We went for an early lunch and had our pick of tables. It gets very hot very quick but the staff is prepared to open umbrellas for all tables. Ambiance is great. Good low key lunch with some opportunities for the ‘gram.
Terrible service. Did not have our reservation ready. Also, gave away our table to someone else even when our reservation was first.
Very low service, food was just ok. Recommend only for 1 drink , not to stay longer. The rooftop of the hotel is better than the restaurant
Great experience. Food beautiful, fresh. Great energy, vibe, DJ, beautiful spot. So glad we went!
This place is geared towards crowds wanting to party and take liquor shots. I'm not sure why they take reservations, because this is not a reservation sort of place. Music is random and it has more of a club atmosphere than the luxe persona promoted online. Picture lots of free liquor shots and vulgar club music. Five minutes into being there the EMT was called to assist a woman who fell out of her bar stool. I also saw 4 people fall out of the swing chairs they have sitting around the bar. The bartenders are rude, wait is 30 minutes for everything, and the menu is basic bar food unlike the website menu. Also, since it is outdoor dining, there are people smoking marijuana vape pens AT MOST TABLES, so this place is not for you if you're sensitive to smoke/smells.
Overall, if you're a twenty something looking for a club like place to party without the need for food, this is for you. For those that want a calm dinner atmosphere, AVOID THIS PLACE! There are plenty of other options well worth the wait and the price. This place has so much potential, but it fell so short of the mark. We ended up leaving to find dinner elsewhere.
Food and drinks were amazing. Such a fun and cool vibe, and great service from Sebastian!
Amazing experience, ambiance, food, and music! Antonio was awesome!
Food was too salty. Also service was horrible
Loved it! Great vibe and delicious food! 100% recommend
Had such a great experience! Went for my birthday and the food was great, barely had any wait for drinks/food, our server was adorable, and the place was beautiful! Felt very comfortable since we came during covid, being outside and the seating was spaced very generously. Definitely will be going back!
Any synonym you can think of for below average, I would use. As soon who works in this industry, I really try to be fair and patient but the service last night was ridiculous, and it’s not the servers fault it’s the establishment. Why in the world would you allow someone who doesn’t know, your menu or your drinks to serve tables? I understand that it was her first day but did she not have to go through any training before for her to atleast know what she’s serving? Why was she not shadowing anyone? Why wasn’t there another server next to her to help her? It’s not the place was crowded or busy, there was other staff just hanging out so literally no valid excuse for the poor service we received. Improper items were sent out, we were told yes to certain questions then no. It was a mess. The drinks were ok, the desserts were also like good, nothing magical. The most annoying part was we were charged automatic gratuity of 18% for this shitshow service. I would have given it to her anyways because I get tips are her livelihood but when it gets charged automatically like you clearly either know your service is below average and no one is going to want to tip them or your head is in lalala land thinking you’re actually training your staff properly.
Such great food! Amazing cocktails and huge portions!
By far my favorite spot in Miami. The best drinks, incredible food and the perfect setting for a date. Recommending to all my friends and family.
Solid place for vibes and the food is great, too.
The food was absolutely terrible. The dinner selection has so beyond small where you had nothing to really choose from. The drinks were horrible. The Rubio Punch tasted like an ash tray. The place was beautiful with terrible food.
Serena is rated 4.4 stars by 176 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.