Serafina Miami

Santiago our waiter was amazing! The carpaccio with truffle was delicious and so were the Branzino and the parpadelle with beef. The steak was just ok. I would totally go back !!

Birthday lunch with 8 people, service was great, most dishes excellent, but burgers significantly undercooked. This is the second time in one week we were served undercooked dishes. Noise level inside is off the charts.

Outstanding service. Food was amazing. Would strongly recommend the carbonara- one of a kind.

I would say the food was very well done. Not a disappointment. We both ordered a house specialization table side.
However, the poor part of the experience was that no bread was provided unless you place a large order. This was brought up half way through our lunch.
Part of the experience of a true Italian restaurant is the bread. To not have this served and to make it as option is just not appropriate. Bread is inexpensive and to make it where you have to pay for it is insulting.
For this reason I would not return to the restaurant. I brought this to the attention of the waiter and the manager in a nice respectful manner. The manager stated they had a special meeting about the bread. I can only say to have a special meeting over bread smacks of cheapness and pettiness. I presume the owner is not Italian, if he is Italian he should be embarrassed.

We hade lunch /brunch on Saturday. We were 6 and luckily sat outside, because the restaurant filled and was very noisy. All the meals were excellent, and my brother-in-law did his omelet was one of the best he’d ever eaten. However, the kitchen list my wife’s eggs Benedict order and some of us had finished our meals by the time it arrived; and then the eggs were not cooked like she had wanted. This was my third visit to Serafina, and I would suggest no special orders when they are crowded.

Food took way to long to arrive

Food was fair and service poor. High expectations as we are big fans of the NYC restaurant, however only name in common. Even charged for bread! Stay clear and go elsewhere

Food absolutely phenomenal, good wine list, pizza’s wood oven made are delicious. If you like carpaccio this is the place

Delicious food with the standout being pizza like you can get in Italy! Also loved the buratta and pastas. Staying for a week and have been back twice.

Service stunk from beginning to end. Excuse was that it was the day after Valentine’s Day

Disappointing as e first time service was a 9 out of 10

Service was slow to bringing food, brought dessert melted etc.

The food and staff were outstanding. The kitchen was very slow, we had to wait an hour for our food to come out. We spoke to the GM and told him everything was excellent except for the kitchen, he is aware of it and said he was working on getting it better. I will try it again, hopefully it is better the second time.

There were 6 of us. We had a reservation and we still had to wait for our table. The table was small for 6 people but they said they were very busy. We ordered wine. We ordered 3 appetizers for the table. A pizza, beet salad and a barrata salad which just came with cherry tomatoes. Normally you get some bread or crackers. When we asked for some bread they said we would have to wait as they only have a forcacio bread therefore we waited until it came. When we finally got it we got 4 small pieces. On the bill we were charged $7.00 for it. We each ordered fish for our main course and a veal dish. One of the fish dishes we had to wait for. They apologized. No compensation. When we got our bill we were charged for the bread for the barrata cheese. I think for such an expensive dinner they should not have charged us for the bread. We told them and they said that is what they do. They also added a 20% tip which was ridiculous.
I am not so sure I will go back.

Our server Eddie was great. Was not a big fan of the cramped tables, food was great. A little noisy though. Will go back.

We had vegetarian and pepperoni pizza with beet salad. The beet salad was good but pizza wasn’t delicious. It tasted so bland unfortunately.

Was great food and wait staff was great.

Pasta was amazing! Steak was too small. Nice music

Although we had a reservation we had to stand out front for 20 minutes waiting for a table and we didn't even get to sit in the restaurant they sat us In the front of the restaurant where people were standing and walking by. They took forever to take our order bring us water and bring the food. However, the food was pretty good. My girlfriend's food was a good temperature, hot, but my food on the other hand came out a little bit warm/room temperature. We were really hoping for a great experience especially for our 1st time there for valentimes day.

Amazing food. Went for Valentine’s day and ordered a cacio peoe and a milanese. Both were amazing. The service and food was both outstanding.

Waited an hour for the food and when it arrived the order was wrong ... at least they didn’t charge us for one of the courses

Santiago was an outstanding server

Everybody was great, Tom the Manager, Equardo our waiter, the whole team was great. Food was well prepared, fresh and authentic. We will be returning soon.

What a great and beautiful place!!!

The food & service were very good. It’s is very expensive for a very casual restaurant.

In short, this is an outstanding restaurant from beginning o end and this s includes the service from Santiago

Food was very good but a little pricey, with that being said they actually charged for 6 small squares pieces of focaccia bread, we felt that was really inappropriate at a such a pricey establishment. The sevice was excellent. Not too sure we'll be back any time soon.
MG from Boynton Beach

The way it was absolutely terrible I’ve been in this place plenty of times Enjoyed it before every timethis was my worst experience Wait it was absolutely terrible

It was really good

It is a great place, I only think they should have more gluten free options

Service was excellent and the food was good, not great, but better than most mall restaurants. It was a perfect place for an after movie dinner with friends.

Went for girls' brunch. Food was pretty good. It was cold inside. Service was not great - pretty slow.

Food and service are excellent. Happy Guly recommend the fettuccine with black truffles. Salads are fresh, service attentive, parking is nearby.

We went in the evening on a Thursday. Atmosphere was nice and they had karaoke night. Truffle pizza was delicious, so was the gnocchi. I would definitely recommend. 🍴

The food was amazing, the waiters were very attentive and made sure we always had water and anything we needed. It's a fun place with great music. It was a little loud, so if you want a quiet place to talk, karaoke night is not the night to go... lol

Considering the place was really busy there should have been a much larger waitsstaff as well as kitchen staff. It took at least 25 minutes before we were able to place an order, then waited at least 30 minutes for our appetizers. My cioppino was good except that it only came with two small pieces of bread, which should have been toasted with garlic and herbs instead of serving plain cold bread. Our entrees took another 30 mins to arrive, my pizza was cold and missing the artichokes. My boyfriends chicken parm with spagetti was totally tasteless. It took another 15 mins to flag our waitress down about my order. I then had to wait an additional 10 minutes while the kitchen made a new pizza , which finally arrived hot and with all the ingredients. Needless to say we will Never go back to this restaurant again! don’t waste your time and money here when there are so many far better dining options available in the mall.

The service was terrible. I took my kids with me and took it forever. The service was poor.

Pasta was delicious! Service was good considering how busy it was. My biggest complaint is paying $16 for their special salad that boasted of avocado and hearts of palm with only one sliver of each. The roasted vegetables side only had 3 total thin slices of carrot and zucchini for $7. A bit more vegetales would’ve been great considering it’s a vegetarian’s only healthy source of protein.

This restaurant is inside the mall, the food is ok but do not expect anything special. Our waitress was nice and attentive. Expect a lot of strollers, toddlers and shopping bags everywhere, specially at lunch time.

Sit outside!! The inside noise level is very high.
Very good food!

The restaurant seemed to have had a kitchen problem during my visit. It took over an hour for my food to arrive and the table next to me was longer yet. We ordered pasta and a pizza. Not good that should take that long. Quality of food was good. Disappointed by service.