Serafina in the Sky

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1. B

   Benjamin

   Manitoba

   59 reviews

   vip
   3.0

   59 reviews

   Dined on January 27, 2023

   overall3food3service3ambience4

   I really liked the ambiance and we were well looked after but felt that perhaps another server might have helped and presentation for most of the dishes could have been better. The desert was unique and good.

   Report
2. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined on January 21, 2023

   overall2food3service3ambience4

   Overpriced, had to pay for water

   Report
3. M

   Mari

   New York Area

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   I absolutely love coming here. From food, service & decor always a great time.

   Report
4. JV

   JV66

   1 review

   3.0

   1 review

   Dined on December 27, 2022

   overall3food3service2ambience3

   Got sat on time but it took nearly 20 minutes for our order to be taken. The food was good but nothing too special. It was not a bad experience but not something I will remember next month. Honestly, we went just for convenience.

   Report
5. G

   Gee718

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined on December 22, 2022

   overall5food5service5ambience4

   We came here after an unpleasant encounter with the doorman (security?) and hostess at Becco. We really enjoyed the food at this elevated dining experience. Although it's too cold to enjoy the terrace during the winter months, this location might consider some sparkly outdoor decor to liven the scene. There were some service missteps that were quickly remedied. Will definitely be coming back!

   Report
6. OT

   OpenTable Diner

   New York Area

   4 reviews

   4.0

   4 reviews

   Dined on December 18, 2022

   overall4food4service4ambience3

   Our waiters were very attentive and friendly. Food was well priced, especially for the city. View was nice. Disco ball over bar area is weird. Pizza crust was excellent! bruschetta was also very tasty

   Report
7. OT

   OpenTable Diner

   Philadelphia

   1 review

   4.0

   1 review

   Dined on December 18, 2022

   overall4food5service3ambience5

   Restaurant was absolutely gorgeous with stunning views. The chicken parm was one of the best I’ve ever had, I’m not sure if they make their sauce fresh but it tasted like the sauce was just made with my order. Even the house salad was amazing and it’s just a basic salad. This place was amazing but service was a bit slow we had to ask multiple times to multiple waiters for drink refills, utensils and food orders.

   Report
8. DM

   DeniseM

   New York Area

   18 reviews

   3.0

   18 reviews

   Dined on December 12, 2022

   overall3food3service3ambience5

   Two waiters on three different occasions, came to our table before we actually decide what we wanted to eat. When we finally said what we wanted, that was the moment they told us that they were out of the food items. They should’ve told us that the moment they sat us down and gave us our menu. That basically ruined our night.

   Report
9. LL

   LouL

   1 review

   5.0

   1 review

   Dined on December 11, 2022

   overall5food5service5ambience5

   Everything was really nice and the service was great

   Report
10. SG

    StanleyGW

    New York Area

    19 reviews

    4.0

    19 reviews

    Dined on December 10, 2022

    overall4food4service5ambience5

    We really enjoyed our evening! The foos is good and the service was excellent!

    Report
11. NB

    NanaBanana

    New York Area

    58 reviews

    vip
    4.0

    58 reviews

    Dined on December 10, 2022

    overall4food5service4ambience4

    Newly discovered and delicious!! Great pre-theatre dining.

    Report
12. JS

    JessicaS

    1 review

    5.0

    1 review

    Dined on December 8, 2022

    overall5food5service5ambience5

    Great hidden spot near Broadway. Pizza was amazing. P

    Serafina in the SkyResponded on December 10, 2022Thank you so much for your review ! We enjoyed having you at our establishment and cant wait to see you again.

    Report
13. O

    Over50

    1 review

    2.0

    1 review

    Dined on December 8, 2022

    overall2food3service5ambience1

    Music too loud, muddled, and unpleasant. Food fine. Service excellent.

    Report
14. AT

    AdrianaT

    New York Area

    1 review

    1.0

    1 review

    Dined on December 5, 2022

    overall1food2service1ambience1

    For a Sunday evening during the holiday season, the restaurant had only ONE waitress helping all the tables, the wait was long, the food was not the quality level of other Serafina restaurants that we have visited in Manhattan. The place was very dark, the lights were dimmed to the minimum. The poor waitress was extremely busy (and he was very polite and helpful) and all the other people working in the restaurant will just refer to the waitress for everything. Very different atmosphere than the other restaurants of the chain. It was disappointing.

    Serafina in the SkyResponded on December 10, 2022I want to give you an apology about your dissatisfaction with our service. We may have been short of staff but we she never be short of service.

    Report
15. AW

    AmyW

    New York Area

    1 review

    4.0

    1 review

    Dined on November 19, 2022

    overall4food4service5ambience5

    Tremendous service!

    Report
16. EG

    EmmeG

    1 review

    2.0

    1 review

    Dined on November 6, 2022

    overall2food3service1ambience2

    The service was not good at all. We sat for ten minutes before we got water and we're greeted. The waiter was obviously rushing the whole time. Our food was so average. Do not come here. Go to a mom and pop restaurant.

    Report
17. IP

    IsaacP

    San Francisco

    5 reviews

    1.0

    5 reviews

    Dined on November 5, 2022

    overall1food1service1ambience4

    Restaurant took my reservation and was not open for dining when we arrived.

    Report
18. i

    idiosyncratic28

    New York Area

    25 reviews

    vip
    3.0

    25 reviews

    Dined on October 26, 2022

    overall3food4service3ambience4

    The hostess is the first point of contact and if she's not paying attention to the customers then it immediately leaves a negative feeling on the customer. I made a dinner reservation for the restaurant and after approaching the hostess, she made me wait a solid 10 minutes before she took me to my table. I was very uncomfortable waiting on the hallway while she attended to all the other customers arriving for the bar. Our waiter was nice but we also had to wait a long time for him to come to our table to get our drinks/ appetizer orders. Other than the subpar service, food is good and quick; and the ambiance is nice.

    Report
19. AB

    AliceB

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    We love the way Serafina in the Sky is decorated. It’s such a happy place! The food is delicious and the service is wonderful. We’ll definitely be back.

    Report
20. MD

    MichaelD

    Memphis/West TN

    30 reviews

    4.0

    30 reviews

    Dined on October 22, 2022

    overall4food4service5ambience3

    This place has a very hip-hop/pop Italian feel to it. Laid back in certain respects. A bit trendy in its decor. Food was OK, the old fashioned (their version), not so much. Didn't have a few things on the menu even though it was early in the evening. Service was very good.

    Report
21. AK

    AlexK

    New York Area

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5

    Service was great food was great one the vibe was awesome no complaints

    Report
22. JL

    JohnL

    New York Area

    1 review

    1.0

    1 review

    Dined on October 16, 2022

    overall1food2service1ambience4

    Not at all what I was expecting. The wait staff were rushing us and rather unprofessional. The waiter's excuse was he worked late the night before and that's why he was getting our orders wrong. What we were served compared to what we were charged was totally NOT worth it. I've eaten in diners with better food and service. I would never return to this place. They try to be upscale with low standards.

    Report
23. OT

    OpenTable Diner

    Philadelphia

    36 reviews

    vip
    5.0

    36 reviews

    Dined on October 15, 2022

    overall5food4service5ambience5

    Server was great. Meatballs were dry. Great vibe, music was amazing!

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 14, 2022

    overall5food5service4ambience3

    Dined on the rooftop deck I was surprised there was no music playing at all, the seat cushions for one chair was wet although it didn’t rain at all today but the food was otherwise good

    Report
25. OT

    OpenTable Diner

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on October 14, 2022

    overall5food5service5ambience5

    Perfect pre show place for a lovely dinner. Everything was delicious and service was excellent.

    Report
26. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on October 9, 2022

    overall1food2service2ambience3

    This isn’t like the other Serafina’s this feels like a cheesecake factory Serafina the calamari seemed like it came from a frozen bag and the pasta was pretty plain and uninspired the hospitality of the other receptionist was poor and no one working there seem to want to be there

    Report
27. AF

    AnaF

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on October 9, 2022

    overall4food5service3ambience3

    Food really good! One staff person was extremely rude when I opted not to tip! In the end he walked me to the door of the restaurant and told me not to come back. And I won't be back! So so so so so rude! (He’s a tall white guy)

    Report
28. JO

    JillO

    San Francisco

    4 reviews

    vip
    4.0

    4 reviews

    Dined on October 8, 2022

    overall4food4service4ambience4

    We loved the vibrant yellow chairs. Our waitstaff was attentive. Our food came too fast. We’d enjoyed it more if it Was a slower paced meal.

    Report
29. LD

    LarryD

    Kansas City

    19 reviews

    vip
    2.0

    19 reviews

    Dined on October 6, 2022

    overall2food3service1ambience3

    Our waiter was very inexperienced. When he first came to the table ask him about one of wines from their list. "I don't drink wine." Upon consulting the other members of our party we said we would get that bottle of wine to find out "We're out if that" Selected a second bottle for the table with the same response "I don't drink wine" when the wine finally came, he didn't know how to pour the wine. We ordered some appetizers and were ready to order our main course, we go around the table and I order the filet. I'm informed that it's not available and they "should update their menu" Once we received our meals, our waiter disappeared. No bread was offered with our dinner (Italian restaurant, no bread, REALLY) passed him the credit card as he flew by the table. No offer of dessert or after dinner drinks Complete disappointment

    Report
30. OT

    OpenTable Diner

    Austin

    11 reviews

    vip
    1.0

    11 reviews

    Dined on October 5, 2022

    overall1food2service1ambience1

    Not a great time. Restaurant was not very busy and the decided to seat us right next to the one of the few other occupied tables. We ended up feeling cramped. Good was sub par at best and the service was very bad. Restaurant was also dirty and smelled strange.

    Report
31. A

    Anthony

    New York Area

    124 reviews

    vip
    5.0

    124 reviews

    Dined on October 2, 2022

    overall5food5service5ambience5

    Very pleasant evening. Greeted properly. Tables are spaced out nicely and decor is welcoming. Our waiter, Connor was nice. Food was very good and prepared as ordered. We plan to return.

    Report
32. L

    Lance

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5

    We asked for quick service and we’re in and out in 40 mins. Good food too!

    Report
33. JR

    JamesonR

    New York Area

    97 reviews

    vip
    4.0

    97 reviews

    Dined on September 30, 2022

    overall4food5service3ambience4

    Drink menu used to be outstanding, not much there now. The food was great.

    Report
34. K

    Kathy2go

    New York Area

    84 reviews

    vip
    5.0

    84 reviews

    Dined on September 24, 2022

    overall5food5service5ambience4

    It’s a vibrant and comfortable place, the tables are nicely spaced out, the music level is entertaining and the food choices and services are good quality.

    Report
35. OT

    OpenTable Diner

    Miami

    4 reviews

    5.0

    4 reviews

    Dined on September 23, 2022

    overall5food5service5ambience5

    Excelente lugar! La comida excelente y buenas atenciones

    Report
36. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on September 22, 2022

    overall1food1service1ambience1

    We came from NJ. Made a reservation for 9:45 PM only to get there and be told they were closing and couldn’t take us. If you can’t take a 9;45 reservation maybe it shouldn’t be available on open table.

    Report
37. NY

    NewYorker

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food1service1ambience1

    I had a reservation and won't let me in because they had a private event, however opentable was available for reservations.

    Report
38. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food1service1ambience1

    I had a very important confirmed reservation for 15 people celebrating a momentous occasion. When I arrived half hour prior to the time to make sure everything was in place, they had a buyout event with a loud DJ and informed me there was a mistake. The evening was ruined. I will never return

    Report
39. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on September 11, 2022

    overall1food1service1ambience1

    There was a private event that closed the entire restaurant. When we showed up they just told us “no” and that they were closed and had no idea why our reservation was confirmed.

    Report
40. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on September 8, 2022

    overall2food1service1ambience3

    Food was bland. Waiter lied to us and said the total (with 20%) tip included, there was 3 of us. Then asked for us to add tip on top of it. Didn’t give us a receipt we had to ask.

    Report