Serafina Downtown Boston

4.5
icon/ic_reviewCreated with Sketch.
623 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Serafina in Boston's financial district brings casual Italian cuisine to Boston.
What 623 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
Philadelphia
4 reviews
Dined 3 days ago
Overall 4food 5service 3ambience 4

It was amazing food and great environment. There was an order issue that extended our time there but they made it up with comping the desert, will definitely return next time I’m in Boston

OT
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Everyone enjoyed their meal, delicious and healthy seafood choices followed by phenomenal desserts, and of course we ordered a pizza as an app to balance it all out 😁

PH
San Francisco
10 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

We come here every time we are in Boston (at least once a year). The food is always fabulous and the wait staff is wonderful

OT
New England
16 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

We came for our team dinner and had the best time!

OT
New England
11 reviews
Dined on October 11, 2019
Overall 4food 4service 5ambience 5

My client and I both had very good salads - Lobster and chicken. They were flavorful and with a great presentation. Staff was attentive and personable.

SG
1 review
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Our waiter, Carlos was extremely knowledgeable about the menu offerings, he was attentive but didn't not hover. Service was fantastic! Food was terrific! I dropped my credit card when I left and they made sure it was returned to me. Highly recommend Serrafina!

M
New York Area
44 reviews
Dined on October 5, 2019
Overall 3food 2service 2ambience 3

Service was slow, food is unremarkable. I won't be back.

G
New England
8 reviews
Dined on October 4, 2019
Overall 3food 3service 2ambience 4

Serafina is beautiful inside. The decor and the lighting are very nice. The food was just OK. and way overprices for what you get.
the waiter was very slow and non attentive. we waited about 10-12 minutes for someone to even recognize we were there.

HI
New England
14 reviews
Dined on October 3, 2019
Overall 2food 3service 2ambience 3

Food was okay though not as good as I remembered. The service was surprisingly bad, with a very inattentive waiter and a largely absent car valet.

DK
New England
26 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Serafina and the people wee fantastic as always! We have never been disappointed and this time was no exception.

KD
New England
1 review
Dined on October 2, 2019
Overall 5food 5service 5ambience 5

Food and service were great. Ambiance very warm, friendly staff.

s
New England
9 reviews
Dined on September 30, 2019
Overall 4food 4service 5ambience 4

We met out two sons there after work to celebrate a birthday. Everything was great except the place could use an update. The bench I was sitting on was in dire need of a replacement cushion. Some of the hanging lights needed a light bulb and the walls were a bit dirty. However, the food was wonderful and our waiter Caesar was fantastic!

S
New England
82 reviews
Dined on September 28, 2019
Overall 3food 4service 3ambience 3

We ordered 2 pizza for appetizers which we all enjoyed and loved 2 grilled salmons that was cooked well and very tasty squash spaghetti with vegetables was excellent but the portion was not filling at all and the pine nuts were only a few may be some legume ( white bean ) should be added for protein so I didn’t have to eat bread to fill up
Service was friendly but very rushed in the beginning and when we told her we needed more time she was very understanding and tried to be friendly and attentive
Enjoyed the drinks and the ambiance

AP
Montreal
1 review
Dined on September 27, 2019
Overall 3food 4service 3ambience 3

Good pre-theater dinner. Food and decor were good, noise level was way too loud.

B
New England
149 reviews
Dined on September 27, 2019
Overall 3food 2service 4ambience 4

On again, off again. Today the pizza was bad.

BS
New England
122 reviews
Dined on September 26, 2019
Overall 5food 5service 4ambience 5

Excellent food with many great choices on the menu. Great place for a group with plenty of options for everyone.

OT
New England
17 reviews
Dined on September 23, 2019
Overall 4food 5service 4ambience 4

I walk past this place everyday and finally decided to try it! I was not disappointed! The pasta was amazing and my husband loved his pizza!

CD
1 review
Dined on September 17, 2019
Overall 4food 4service 4ambience 4

Overall good experience. Service was prompt but actually a little too prompt - almost felt rushed, and then at the end I couldn't find the waiter. The food was good. Overall good experience. I would go back.

GK
New England
4 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

We were loud and slow since we hadn’t seen each other in a while. The staff was amazing. Food was great as well. We’ll be back.

OT
New England
1 review
Dined on September 11, 2019
Overall 5food 5service 5ambience 3

The Lobster Mac n Cheese was delicious! Service was good, except had to be reminded to bring a couple of drinks to the table. Bus woman was cleaning table while one of the girls was still eating. Little bit too noisy.

OT
San Diego
2 reviews
Dined on August 30, 2019
Overall 2food 1service 4ambience 2

We came here during a special vacation to Boston. It was rated 4.5 stars so I expected the food and ambiance to be good. Sadly, it was not. The food was so bad I barely ate it. The salad greens weren’t fresh and well past their prime. The oil they served with the bread was yellow and tasteless. We had an appetizer of bread with melted cheese and prosciutto-disgusting, didn’t eat it. The ambiance was tired and dingy. The only good thing about the experience was our waiter- he was nice and attentive. I have no idea why others rated this restaurant well. I would never come here again and would not recommend it. Literally left a bad taste in my mouth.

L
New England
6 reviews
Dined on August 29, 2019
Overall 3food 4service 2ambience 3

We requested an off the menu item (chicken parm with pasta) for lunch and it ended up being over $30! We were never told the price prior to the bill arriving nor were we informed the pasta was an extra cost. It was an outrageous fee and we will probably never eat there again. I definitely will not be recommending the restaurant, which is a shame because our other meal was great and I was a big fan before this visit.

S
New England
35 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

The menu is well thought out and the chef does a wonderful job. The staff deserves special mention as they are the nicest and most attentive servers you will run across. Now if only I didn't have to see CNN on the TV there all would be perfect, I have enough stress in my life than to be constantly reminded of the horrors of the world while I am trying to relax and enjoy my meal.

B
New England
149 reviews
Dined on August 16, 2019
Overall 3food 3service 4ambience 5

Good,not the best, pizza in a very nice restaurant. Service is very good.

SB
New England
34 reviews
Dined on August 14, 2019
Overall 4food 4service 4ambience 3

The salad (lunch) was creative and lovely. Good suggestion by our server. We were seated in a side room -- which best served our purpose for a business discussion -- and cut down the noise level considerably.

K
New England
16 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

I love Serafina and always choose this restaurant for my go to lunch spot or drinks and dinner! The food is fantastic, the service is great and the ambiance is wonderful!

RC
Tampa
1 review
Dined on August 6, 2019
Overall 4food 3service 4ambience 3

Caesar salad was excellent.
Rigatoni was uncooked and sauce was extremely greasy. Also mixed together before serving.
This is a basic dish that should be a staple for any chef.

OT
New England
1 review
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

Upscale but worth it. Excellent quality meal.

OT
New England
406 reviews
Dined on August 5, 2019
Overall 3food 3service 3ambience 3

We have been to this place before. Last visit was not up to par in a number of ways. I contacted restaurant without response. Will likely not return.

OT
New England
1 review
Dined on August 5, 2019
Overall 4food 4service 5ambience 4

We went on a Monday night with a group of 6, the food was excellent, service was great. While the drink service was slow that evening, the overall service made up for it.

s
New York Area
23 reviews
Dined on August 5, 2019
Overall 3food 3service 2ambience 5

Very busy, but attention from server and front desk personnel was a miss. Good food, good location and great ambience.
I found front desk personnel to be very unfriendly and unwelcoming.

DG
1 review
Dined on August 3, 2019
Overall 3food 1service 5ambience 5

The overall experience was great, the service was impeccable. The food on the other hand did not surpass expectations, instead i was disappointed.

ES
New England
47 reviews
Dined on August 3, 2019
Overall 3food 2service 4ambience 4

Nice ambiance and service, but the food was disappointing. Steak was chewy and bland. Fries were too salty. Salmon entree was blah. Bread was cold. Salads were good and large enough to share. Sangria and margaritas were good.

OT
1 review
Dined on August 3, 2019
Overall 3food 4service 2ambience 4

Food was delicious but the service was terrible. The waitress spilled several drinks when setting them on the table and never apologized. It also took her 25 minutes to process our checks. She made us go through each person and on the back of the check number the people and write down what each person had. We asked for separate checks at the beginning and she said she was unable to do that, however, in the end she separated them after we had to do it for her. I would recommend the food again but not sure if I would go back to this location.

OT
New England
13 reviews
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

A pleasant dining experience. The server (Ariel) made good recommendations.

NS
Atlanta
2 reviews
Dined on July 25, 2019
Overall 5food 5service 3ambience 4

Food was great but service was slow. We had a reservation and got there at noon and the restaurant filled up by 12:30. It was completely packed and while the food was good and delivered quickly, follow up service for beverage refills was not great.

OT
Orlando
1 review
Dined on July 23, 2019
Overall 5food 3service 3ambience 4

Very loud, too loud for a business conversation unfortunately

OT
New England
1 review
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

The best drinks and pizza ever!!!

OT
Baltimore
1 review
Dined on July 19, 2019
Overall 3food 2service 4ambience 4

Serafina is located near south station and a good place for a business lunch as it quieter than other restaurants. The food was not as great, though. I ordered an Orichiette pasta with rabe and sausage which was not very good. It came with a tomato cream sauce that did not go well with the rabe or ‘Rapini’ as they call it in Italy. Calamari and tuna tartare was ok but nothing special.

E
New England
32 reviews
Dined on July 17, 2019
Overall 1food 5service 1ambience 3

This was the worst service I have ever experienced. We never received sparkling water we ordered and our wine was delivered after we were done eating.

1
2
3
16

Tweets by Serafina Downtown Boston