Serafina Broadway

4.2
1261 reviews
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$31 to $50
icon/ic_cuisineCreated with Sketch.
Italian

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Pre/post Theatre
Casual
Serafina Broadway evokes all the feelings of Broadway stage-life as well as a comfortable dining experience. Serafina teamed up with renowned architect David Rockwell to create a culinary gem inspired by classic Fellini films and traditional Italian cuisine.

Featuring rustic Italian fare that wets the appetite, Serafina Broadway prepares the freshest pastas, pizzas, seafood and meats that are unparalleled in Midtown Manhattan. Serafina Broadway is the restaurant of choice for theater-goers, young professionals, neighborhood locals and seasoned Italian food enthusiasts.
What 1261 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.0
service
4.1
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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n
New York Area
41 reviews
Dined 4 days ago
Overall 4food 3service 4ambience 2

Kind of a mixed bag - apps (

R
New York Area
5 reviews
Dined 7 days ago
Overall 4food 4service 4ambience 3

Table outside. Good service.

OT
1 review
Dined on August 13, 2019
Overall 1food 3service 1ambience 1

Very bad service!

M
New York Area
3 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

The food was very good - Perfect lunch , Service was attentive and timely , was able to have a conversation with my client without too much noise

Ill remember all of the locations for other casual lunch and dinner needs

JE
New York Area
1 review
Dined on August 12, 2019
Overall 2food 4service 1ambience 3

The waiter kept ignoring us when we needed something. It took asking 3 times for water and I had to track someone down in order to pay my check.

CK
London
15 reviews
Dined on August 11, 2019
Overall 4food 4service 4ambience 4

Good place before and after theatre show. Their pizzas are very good

SF
San Francisco
35 reviews
Dined on August 10, 2019
Overall 3food 4service 1ambience 3

We ate at Serafina twice during a recent family vacation to NYC. It was conveniently located on the corner of Broadway and 55th, one block from our hotel, so was easy to pop over for dinner and then lunch the day of our departure. The service and food during our dinner was quite good. However, when we returned for lunch on Sat, the service was awful. The food was again good if not exceptional, but when your server takes forever to bring the wine you ordered, and when "flagged down" says they are out of that wine, and then takes another 10 minutes to bring a replacement bottle, the meal was not getting off to a great start. The server never filled out wine glasses and her demeanor was one of indifference. Maybe she was out too late the night before, but whatever the reason, she needs to find another line of work. This is a shame because, for the price, the food was quite reasonable for NYC.

EP
1 review
Dined on August 5, 2019
Overall 2food 2service 3ambience 2

The interior is drab, and the service was so-so. The food came out in 5 minutes which felt weird.. not sure why it was so fast, it’s like they already had it cooked. I’d never go back here.

OT
1 review
Dined on August 3, 2019
Overall 3food 5service 1ambience 2

the food was excellent but the service was lacking.

RT
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Fantastic reliable pasta dishes! Great atmosphere with background music jazz/ r&b, very cool

JS
Miami
2 reviews
Dined on August 3, 2019
Overall 2food 2service 1ambience 2

I should have read previous reviews more closely. The A/C was barely working, a lot of flies flying in our food. The service was horrible and the food was mediocre. So many better places to eat

S
Dallas
3 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

The best as always.

h
1 review
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

I ordered a pasta with tomato sauce and it was delicious!

OT
New York Area
2 reviews
Dined on July 27, 2019
Overall 4food 4service 4ambience 4

Great experience. Food was very good. Tiramisu cake Amazing!

OT
Orlando
2 reviews
Dined on July 27, 2019
Overall 3food 3service 2ambience 2

Really is not as good as it used to be bugs flying around and air conditioner hardly working disappointed

CG
London
2 reviews
Dined on July 26, 2019
Overall 4food 4service 5ambience 5

Wine is overpriced, but basically everything was fine

a
Miami
1 review
Dined on July 24, 2019
Overall 2food 1service 2ambience 3

Food is absolutely awful. I can’t see how a restaurant can exist in nyc w food this poor.

EM
Philadelphia
5 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

The food and service was excellent! My son was particularly happy there were four different types of raviolis on the menu which is a rare find! We totally enjoyed the dinner!

OT
New York Area
1 review
Dined on July 23, 2019
Overall 5food 5service 3ambience 4

Food is good, service felt all over the place but not rude

PO
New York Area
3 reviews
Dined on July 23, 2019
Overall 2food 2service 1ambience 2

Not worth it,,,Really bad service,, unattentive hostess seated me and when my guest arrived seated her at another table!,, had to ask twice for bread,,, the staff seem very confused,,when asked the second time for cheease for my pasta, got a very surly "he's getting it" response,, there are lots of other better choices in the neighborhood!

GM
San Francisco
1 review
Dined on July 21, 2019
Overall 5food 5service 5ambience 3

Loved the pasta and pizza. Atmosphere was a little too dark for my taste but our sever was lovely

OT
Philadelphia
1 review
Dined on July 20, 2019
Overall 3food 5service 2ambience 4

This was our second time to Serafina Broadway, we wanted to bring our friends for dinner because we enjoyed it so much when we were there for dinner back in March.

We had 5:45 reservations because we had tickets to a show at 8PM. Upon arrival we were promptly seated, a round of drinks and food orders were placed.

We had salads and then the wait started. We asked our waiter who was doing his best to keep us all happy where our food was and his response was that they had a party in the back of 57 people and everything was basically backed up. Let me say that he was a great waiter who was in a difficult situation but this was not the way to answer that question. We asked to see the manager. This was now an hour wait for our food.

The manager promptly came over and explained about the party of 57 people they had to serve and there was nothing he could do. He did provide another round of drinks but this was sadly not very good customer service at all and the indication of an inexperienced restaurant manager.

Coming from the waiter was one thing but the manager made no attempt make the customer satisfied, offered nothing off of our bill. After waiting almost an hour and a half our food finally arrived, it was excellent, but we really couldn’t enjoy it as we had a show to get to.

We asked the manager, if they knew they had a large party to serve, and not enough staff to serve them and the rest of the customers in the restaurant, why didn’t they tell us? He had no response.

So overall, food was excellent, the waiter was great and did his very best to make a bad situation better, manager needs help!

OT
San Diego
6 reviews
Dined on July 20, 2019
Overall 1food 1service 1ambience 1

HORRIBLE!!!
Staff was rude, food was horrible...French toast was raw and when I told the waiter he argued with me that it was supposed to be that way...then when my husband spoke with the manager it was more of the same...staff actually made rude comments as we were leaving!!! Absolutely do not go!!

OT
San Francisco
2 reviews
Dined on July 20, 2019
Overall 1food 1service 1ambience 1

Just don’t do it

RF
New York Area
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

Awesome place. Go there a lot. Staff very friendly and accommodating. Food is great

OT
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

We came in to celebrate my

DS
New York Area
2 reviews
Dined on July 12, 2019
Overall 4food 4service 4ambience 4

Good standby for the neighborhood. I always enjoy alfresco dinning. Service was very good. My favorite is the personal pizzas

CL
New York Area
15 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

The food, atmosphere and service were excellent! I would highly recommend Serafina to friends.

SA
New York Area
24 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Good for pre-theater. Reliable and tasty.

S
Dallas
3 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Serafina NEVER disappoints!! It is so easy for a quick bite to eat or for a nice sit down meal. Drinks are also light and refreshing around lunch time.

OT
New York Area
3 reviews
Dined on July 10, 2019
Overall 4food 4service 4ambience 4

Excellent breakfast spot in midtown

KM
Jacksonville
6 reviews
Dined on July 6, 2019
Overall 4food 5service 3ambience 4

Food was great but service left a lot to be desired. Very unfriendly waiter, can’t tell you his name because he never told us. No smiles, just cut and dry questions.

OT
Chicago
1 review
Dined on July 6, 2019
Overall 3food 3service 3ambience 4

Just ok. Expensive for what it is.

NC
New York Area
1 review
Dined on July 6, 2019
Overall 5food 4service 5ambience 5

Good variety of food choices and great atmosphere. Drin prices ar a little high but the food prices were very reasonable

OT
1 review
Dined on July 4, 2019
Overall 5food 5service 4ambience 4

Very nice food - exceeded expectations

BD
Dallas
17 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Loved Serafina. We sat outside and everything was great - appetizers, main course and drinks.

MC
New York Area
27 reviews
Dined on June 29, 2019
Overall 1food 2service 1ambience 3

We have always gone to Serafina, food and service are consistent and typically good.
However, upon this visit we had terrible meal and service. We weren’t given any water and had to ask twice. Our waitress went on break and didn’t notify us, one of our orders were wrong, my steak salad was over cooked and def not worth 28$.
Maybe it was an off day. But it for sure was off-putting, won’t return to that location anytime soon.

OT
Dallas
1 review
Dined on June 28, 2019
Overall 3food 5service 1ambience 4

They served our underage daughters, (who were 13 and 15) alcoholic beverages despite the fact we did not order alcoholic drinks. While they did it by mistake, when we told the manager (just for awareness as they can literally lose their alcoholic license over this), he was argumentative and rude and told us to get over it and walked away. Nothing was comped. Our daughters took several sips thinking it was what they ordered. This is a real problem that the manager should have addressed and been apologetic to us.

PR
Philadelphia
5 reviews
Dined on June 28, 2019
Overall 3food 3service 3ambience 3

Pleasant environment. Careful, I rushed service. Good food

PF
New York Area
12 reviews
Dined on June 28, 2019
Overall 3food 3service 2ambience 3

Not the greatest Serafina location. Wait staff was brusque, order was wrong and then cold. There are better options in midtown.

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