Wilson was a wonderful server! The drinks were great, food was incredible and we felt safe! The outdoor seating with heaters was great! Will be back.

Service was amazing the food was so delicious so worth the price have to go there again was wonderful !!!

Fantastic, as always. I have weekly business meetings with my producer at Serafina. It's centrally located, great heat lamps, and we can work while also enjoying the ambiance of the street life.

Loved the food. Would recommend and would visit again.

Serafina midtown west has terrific heaters for outdoor dining. The menu appeals to a wide variety of tastes and the service is great. Nice ambiance. Warm environment.

Great business lunch.

Always love dining at Serafina. Food and drinks are always good service is outstanding delicious dessert and pasta you can never go wrong with absolutely love it here.

The food and service were both excellent! Serafina is a favorite and we eat there every time we spend the night at the Sheraton Times Square!

Great experience , great food service was awesome

Everything was ok until the bill came and there was a 10% charge called a “Covid recovery charge” - WTF?? I had a $300 bill so that was $25+ charge. First of all they didn’t mention anything about a service charge prior to us sitting down - come on that’s just common courtesy?!?!? And secondly I have NEVER heard of such a thing - basically a money grab with Covid as the excuse. My husband hasn’t worked for 7-months - we go out for a nice dinner to celebrate my daughters birthday and get charged a fee we were never informed about. Complete scam bullsh*t! Never again!! DINERS BEWARE OF HIDDEN CHARGES!!

The restaurant is very on point with their reservation time. I didn't wait one minute more. The food is amazing

Good service and food

Serafina has always been one of my favorite restaurants! The food is always prepared fresh and delicious and has been consistent for years!!!! The manager was amazing and sent us a round of Moscato because it was a birthday dinner! Thank you so much!

We had a delightful outdoor lunch. Serafina Broadway has always had outdoor space. I had the spaghetti squash. It's such a treat because it is so rarely on any menu. My friend had the orchiette and sausage and loved it. The service was impeccable. What a wonderful experience in this time of trouble.

Serafina was excellent as always.

Outdoor dining only. The area set-up is very nice and you feel secure. Good social distancing. We both had the chicken Parm-Excellent and serving large enough for a second meal. Staff very friendly and accommodating. Will be back.

Went to serafina with my husband and 3 children to celebrate my daughters 11th birthday and sons 6th birthday. For appetizers we ordered the calamari. literally to die for ! Calamari was fresh and tasty ! for dinner my son ordered the margarita pizza, very tasty too much for my 6 yr old but an adult could easily finish it alone. My daughter ordered the chicken Alfredo. Her food was tasty but a bit on the fresh side. My husband ordered the Bronzino fish, the fish was cooked to perfection. I ordered the lobster bisque ravioli. Ravioli was also a hit ! For drinks my husband I both ordered casa Migos tequila margaritas. drinks were very weak. Overall I enjoyed my dinner so did my family we will return.

The truffle pizza is great!

Birthday.
This is my fourth experience in this place. I had. Huge expectation!! But... well, it was ok.
The food was great!! The service was not that good.
Because of the pandemic, dining is out, which is ok. It wasn’t busy, because it was lunch time, but I was put in the worst place. Literally in the middle of the sidewalk, so everyone was walking around and staring to my plate. It’d be courteous if I could stay in a different place, on the parking space because it is more private and it’s covered. It was empty, but they couldn’t care less about it. Overall, the portion was not that big, but the taste.... excellent. Too bad that the service was not great, otherwise would get 5 stars. Coming back again, we’ll see...

Excellent and attentive staff. Can’t wait to go again 😊

Our experience at Serafina was absolutely amazing. Not only was food super delicious but waiters were so kind and service was outstanding & fast! Definitely going back to this specific location.

The food and service were both outstanding!

My experience this time was not as great as the many other times I have visited this chain. The food took forever to come out and honestly was subpar. Although we did get seated immediately on arrival and our server was tentative. Just felt a bit unorganized and rushed.

Overall very good but my main dish which was a special (sea bass) was poor. They had shrimps on it which were cold. The sea bass was not good. The other 3 main dishes were all good. The service/waiter was very good as was ambience. If my dinner was good, I would rate it as 4/5 in very good category.

The food and service here is always excellent. I have never been disappointed in many years of dining here.
I feel lucky that they are right around the corner from my apt

We had a wonderful experience dining at serafina. Our server, Ryan, went above and beyond for us. Great food, great service. Serafina never dissapoints

Very Good good. Portions were good. Not too pricey for Manhattan

Pizza was perfect - burrata & prosciutto fresh & delicious - service was excellent.

Even with the virus going on the food and service was very good !

My mother and I visit NYC every March and have never had better food or customer services than we had here. Everything is more expensive in nyc but I paid the same amount for an appetizer, 2 entrees, 2 teas, and a shared dessert .. than I would for a simple meal anywhere else in Time Square. My mom got the steak and I got a pasta dish and we both walked out saying it was the best food we have ever had.

Food was good... not "amazing". Service was good but felt like I always had to look for them

The food was very tasty and the waitress very friendly and available. The place is too pricey.

Absolutely loved it. Service was excellent, menu was great and food was phenomenal. I had the chicken piallard Which as unbelievable and affagato for dessert I definitely recommend if you are in theater district. It’s a must

We went for brunch on a Sunday. The food was not good. The eggs were overcooked, the Eggs Benedict was tasteless, there were about 5 potatoes on the plate and they were tasteless too and there was no toast available. Plus, it was prix fixe so very expensive for what we got. Very disappointing.

Service was spotty., actually poor. Food thoroughly mediocre. One good thing was the low noise level. Certainly not a place to return to. Once was enough!

We arrived about a half hour early for our reservation. We ordered a drink at the bar and within about 15 minutes our table was ready. Wait staff was excellent and the food served perfectly. I would highly recommend to a friend.

Four of us had an early dinner after a Broadway matinee. The service was A+ as was the food. Definitely returning soon.

Do not go to Serafina if you are gluten-free. It is almost impossible to choose from their menu and there was very little guidance from waiter. My daughter actually couldn’t have dinner because of the lack
Of interest in providing a safe gluten-free choice.

Food was delicious, the staff was incredible and we really enjoyed ourselves! We went on a Wednesday night and it was quite busy.

Cramped table seems to be the norm a well as $5 cola drinks. Food was OK has been better