Nearby points of interest
Nearby points of interest
About Serafina Always
Everyone, from beautiful models and young professionals to families and businessmen on power lunches, flocks to Serafina Always' for its energetic ambiance and delicious cuisine found in this upbeat three floor restaurant.
Based on a very authentic approach to Italian food and using only the highest quality ingredients, our cuisine originates from family recipes handed down from generations of cooks and adapted by Vittorio Assaf and our team of professional chefs.
Choose from a variety of homemade pastas, pizzas and fresh grilled meats, fish and vegetables. We offer over 20 varieties of thin crust pizzas made with 00 Italian flour, filtered water, extra virgin olive oil, sea salt from Sicily.
New York, NY 10022
Hours of Operation:
Daily Hours: Monday - Thursday:11:30am - 12:00am, Friday - Saturday: 11:00am - 1:00am Sunday 11:00am - 12:00 am
Park and Madison Avenue
$30 and under
AMEX, Discover, MasterCard, Visa
A public Icon Parking Lot is located right next door
Bar Dining, Bar/Lounge, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, Weekend Brunch, Wine
Serafina Always Ratings and Reviews
The restaurant itself is nice and the food was good, but the service was not. Everything was rushed from the second we sat down. We had to ask for bread and our drinks several times and the wait staff seemed annoyed by us asking normal questions- example for grated cheese and bread. Definitely not impressed by the service and the food was good, but there is definitely much better to be had in the city... this just fits a good price point if traveling w/ a large group and trying to keep costs fairly low.
We were initially placed at a table second in from the front door and it was cold each and every time the door opened. When we asked to be changed to another table, we were accommodated; however, I question should we even have had to ask. The restaurant should know that table receives drafts from the outside particularly on a cold winter's day. The service was brisk and the food came quickly, perhaps a bit too quickly.
Overall it is always an easy place to go for a lunch.
I arrived with my 8 girlfriends for a fun saturday night out. We were seated upstairs in a quieter section even though downstairs was definitely a more vibrant scene. After 5 minutes, the waiter came over and told us to be quiet even before we ordered anything.
Then we ordered drinks and it took 25-30 minutes per drink. When we complained to the waiter he stated that we shouldn't order cocktails and should just get wine if we wanted to drink. We were confused by this and questioned why and he said well obviously theyre taking too long. It was a Saturday night and there is no excuse to wait 25-30 minutes for a drink when you are sitting at a table.
They did comp us desserts but it was beyond repair.
We arrived at Serafina for our reservation and we were seated promptly at a table very adequate for our party of 6. Our party arrived at staggered times (not planned) but the staff was so very accommodating to us and made all of us feel most comfortable. The service was impeccable and our dishes arrived just as we hoped when we ordered and they were the perfect temperature. Thank you for a most enjoyable relaxing evening.
the good was quite good but service was really horrible. We had to wave down a waiter to place orders and when we finished our (first) drinks a bus boy came by and just took the glasses - we had to stop him and ask for another round. I would go back because I liked the food and the pricing but really it is very noisy and the service needs improvement.
The other reviews are spot on - this place has GREAT FOOD, but the service is horrifying. We were a table of 10...and our waitress had 2 tables of 10 right next to each other. We waited a while before we even got water on our table...then it was another 15 before the drinks were ordered....then another 20 before food was ordered. Then when the food arrived, it was mixed up with the other table's food.
However, it was worth the poor service because it was GREAT food and of great value.
The food was good, but the service with the exception of the host was absolutely awful. We were not acknowledged when making requests to the server he would just walk away without saying anything. The bread was hard as a rock, like a hockey puck. Our dishes we ordered were very tasty and flavorful - just wasn't the best overall experience.
We were in Manhattan for a getaway weekend. Though we have our favorite restaurants, I wanted to try a new one. After researching Open Table ratings and reviews, I settled on Serafina, and we were not disappointed! It was the perfect cozy spot for a rainy Sunday night in the Big Apple. The tomato basil focaccia was amazing, unlike any we’ve ever eaten. The chopped salad was delicious as well. I had the limoncello farfalle bow tie pasta with shrimp, and my husband the pounded breaded veal Milanese. My only complaint was that the portions were so adequate that we couldn’t finish our entrees! And then we were traveling, so taking it home was not an option. We will definitely revisit Serafina next time we’re in town. If you’re reading this, and have never been, you should too!
How bizarre that Open Table names this restaurant Serafina Fabulous Grill. The actual restaurant names it Serafina Always. But what's in a name? The food was not fabulous nor were our dishes grilled. As to 'always': nah, this particular Serafina is a 'pass'.
Food was fine, but the service was lacking. Our server seemed to be distracted and rushed, but somehow it took quite awhile to get anything brought to the table (such as bread). I hesitated a moment before ordering a cocktail and sensed his annoyance with me. Also troubling was the fact that I left my credit card behind by mistake and the restaurant made no effort to contact me, even though the reservation was under my name and they had my email via Open Table. It is one of the more affordable options around 59E59, so I would possibly return, but I would explore other options first.
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